Firefox will not start on homepage. Always starts on last tab(s) open.

This problem has persisted since version 16. Settings in options are correct. I have tried changing different options and my settings file does save the new settings. I run a current version of Norton 360 and have used a separate malware detector Microsoft Safety Scanner. No malware. Troubleshooting information shows the correct setting for browser.startup.homepage. I'm lost, please help, thank you.

Make sure that Firefox closes properly and that there isn't a hanging Firefox or plugin-container process left in the task manager.
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See also:
*"Hang at exit": http://kb.mozillazine.org/Firefox_hangs
*"Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox Profile Folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
*http://kb.mozillazine.org/Multiple_profile_files_created

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