Firefox will not start, uninstall or delete

Okay, basically since a little after firefox 4 came out, I have been having issues. Firefox will not run or uninstall. Also, I cannot delete the mozilla firefox folder.
I am running vista 64 bit on a sony vaio laptop.
When i double click the firefox logo i get the following message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have even tried going to firefox.exe file in the program folder and tried to run the program as admin, no luck.
When i try uninstalling forefox it tells me that windows needs permission to continue. when i click continue, it just goes back to the uninstall screen.
I have even tried running the uninstall helper from the mozilla firefox folder, it asks for permission and when i click on "continue" it just quits.
I have even tried deleting the mozilla firefox folder from the "program files (x86)" folder. it asks "are you sure you want to move this folder to the recycle bin?" i select "yes". then it tells me i need to confirm this action. i hit continue. then it tells me windows needs my permission to continue, and i hit continue. then it tells me destination folder access denied. then i hit "try again" and the "try again" screen just keeps coming back, until i give up and hit cancel.
My computer is not set up with multiple accounts, i don't specificially have an admin profile, i only have the one profile.
Really, i have only noticed this problem since after i installed firefox 4
Hopefully someone can help, before i have to give up on firefox.
Thank you

FredMcD, thanks again for taking the time to help. I changed the "Connection Settings" to "No proxy," and then upgraded to FF 32.0, but it did not open up. So I am back to 24.0. If you have other ideas, I am willing to try it out so that I can upgrade to the latest FF version.
On a different Firefox topic, I imported my "Favorites" list from IE to FF, and I do see them when I go through the "Bookmarks" tab on the very top of the screen. Then under "View" tab, I have selected "Bookmarks Toolbar" which places a direct link called "From Internet Explorer" a couple of lines below the main toolbar (my idea is to save a few clicks if I want to go to my IE Favorites. However, when I click on that direct link, I only see 3 entries ("Customize links"; "Suggested sites" and "Web Slice gallery," but I do not see the many entries that should be there from my IE Favorites list. The strange thing is that until a few days ago I used to see all my IE Favorites when I clicked on this direct link! What should I do?

Similar Messages

Firefox will not start. Open profile manager. Delete old profile. Create new profile. Click start firefox. Firefox starts. Close firefox. Click start, "Mozilla Firefox", FireFox DOES NOT start. Help!?

Firefox will not start.
Run profilemanager and delete old profile - create new profile - click run firefox from profile manager and firefox opens.
Close firefox and try to reopen. Will not open. Follow above procedure again and foerefox opens until closed them will not open.
== This happened ==
Every time Firefox opened
== Last week ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

Thanks for your help. I had tried starting Firefox in safe-mode before I posted this request, but it did not work. I tried to restore the system to an earlier version, but that made everything worse. Two accounts were unusable and one sort of worked, so I reloaded the operating system and now firefox works, for how long, I don't know. But thanks again for your suggestion.

Firefox will not start at at all. I have deleted the short cut and reinstalled. still nothing. Help!

Firefox will not start at all. I have deleted the short cut, reinstalled and restarted the computer mutliple times. Everything else on my computer works fine.
== This happened ==
Every time Firefox opened
== August 1st ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; OfficeLiveConnector.1.4; OfficeLivePatch.1.3)

See http://kb.mozillazine.org/Browser_will_not_start_up

Firefox will not start at all

New versions of Firefox will not start and only bring up the crash reporter. I've tried starting in safe mode, I've deleted/created new Profiles and I've uninstalled/installed Firefox over and over. I can still download 28.0 and it has no problem opening. Below is the latest Crash ID from 35.0
Crash ID: bp-4ac8fb2d-9a2a-4a6a-a9e4-06cc42150125

hello sid.robinson, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program.

Firefox will not start and I get firefox.exe Application Error with the code 0x00000000, I've tried reloading but always get the same error message!

Firefox will not start, I've tried opening in safe mode, no joy. I get the firefox.exe application error 0x00000000
== This happened ==
Every time Firefox opened
== Possibly after a windows update ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; YPC 3.2.0; .NET CLR 1.1.4322; InfoPath.1)

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

After removing system fonts and reinstalling fonts, FireFox will not start

After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)

The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious.

When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. How can I resolve this?

Question
When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. When I swap to private browsing firefox allows me to anter the website address directly into the location bar - but this is a slow [prcess to swap back and forth - also by dint of using private browsing I loose my website information.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Firefox will not start in normal (hour glass for a second) or in safe mode (closes after choice box).

Firefox will not start in normal (hour glass for a second) or in safe mode (closes after choice box).
I tried all of the following with no success:
- uninstalling and reinstalling mozilla with no success.
- End all firefox.exe from the task manager and then open again the firefox from quick launch or desktop or program files folder.
- Change the firefox.exe name to firefox2.exe
- Start in safe mode and choose several alternatives after choice box, but nothing happen.
Please help.

What is your computer system, and what Firefox are you using?
Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
'''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode; Free Online Encyclopedia]'''

Firefox will not start after a software update

After software installation Firefox will not start and displays a message box that says that it crashed and can't start

Installed latest Firefox v. 6 software.
Drop box saying that Firefox could not start and had to shut down upon start.
Yes, Firefox started with Shift and click of icon.
I uninstalled software, re-installed and it seems to be working fine.
Thank you for your help

Firefox will not start on limited account. Reports firefox already running but doesn't show in task manager. Adminstrator account work fine

Firefox will not start on limited accounts. It reports firefox already running. This happens even if no other users are logged on. Administrator accounts have no problems accessing firefox

Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I d

Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]

Askcom has taken over as my browser firefox will not start, how do I get rid of askcom

firefox will not start. When I try to open firefox my computer displays askcom every time. I would like to get rid of askcom, I do not know how it got in my computer. I have tried to remove it in Win 7 programs and features but it will not go away.
My O/S is Win 7 Home addition.

''how do I get rid of ask.com''
See
:All of a sudden Ask.com showed up today as my default rather than Google. How do I get my Google back?
:'''https://support.mozilla.com/questions/868741'''
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.
a good starting place for problems with extensions and toolbars are
:http://kb.mozillazine.org/Problematic_extensions
:http://kb.mozillazine.org/Uninstalling_toolbars

Firefox will not start, after reboot.

For a few months now Firefox will not start after I reboot my computer. In order to get it to start I click the exe then must go into task manager kill it, click the exe again, kill it again then, from there it will typically start, but sometimes it may take one or two more trys. When clicking the exe firefox will appear in the task manager under processes but will will start with ~7% CPU usage, then quickly drop to zero every time until it does actually open and start. I have ran a full system recovery and started anew after reinstalling mozilla several times failed to fix the problem. I run virus and spyware checks often and come up clean, and also run Chrome as a default browser.
== This happened ==
A few times a week
== Around the time 3.5 was released

Hello Tom.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.

After upgrading to 27, firefox will not start. Saw an error message during the upgrade process.

After upgrading to 27, firefox will not start. Saw an error message during the upgrade process but cannot remember.
Tried to run firefox.exe -P but receive error message:
XML Parsing error: undefined entity
Location: chrome://mozapps/content/profile/profileSelection.xul
Line number 18, Column 1:
<dialog
^
Running on Windows XP SP3. No problem whatsoever before upgrading to 27. Sending this from Chrome as I cannot open Firefox at all.

Thanks jschaer2000: after starting it once in safe mode, I closed Mozilla and tried several restarts in normal mode. So far, all worked:-)
Thank you very much again.
Still the automatic update process bothers me: it took me several days to discover the reason to the malfunction, since when I removed the problematic version from Add and Remove Programs, I didn't pay attention at first that it was another version, not v26 which I installed from my folder.
In addition, I like to save the installation files before I run new programs and if I didn't have v26 exe file, I couldn't have operated Mozilla at all. Not that it was fun to remove and install again each time v27 didn't react, but it was better than nothing, I still prefer Mozilla over its competition.

Firefox will not start and open a website from a Thunderbird email link. It will go to a link from Thunderbird once Firefox is open, but will not initially start Firefox and proceed to open the Thunderbird email link.

Firefox will not ''start'' and open a website from a Thunderbird email link. A link from Thunderbird will open once Firefox is ''already'' started, but will not initially start Firefox and proceed to open the Thunderbird email link.

I also have this problem. I cannot open links from a discussion board I frequent nor can I open links from my email. Also after opening my email, I cannot go to any other sites except my home page. I can then go no where else.
When I close Firefox and try to reopen it, it does nothing! I have to bring up the Task Manager and end the Firefox process before I can get back in.
To the best of my knowledge, this problem started with the new update to Ver. 3.6.9. I am running Windows XP Media Center 2005

Firefox will not start, uninstall or delete

Similar Messages

Maybe you are looking for