Firefox will not start, will not open in safe mode, and still will not work after clean reinstall, Mac/OSX
One moment I was using Firefox the same as I always have. The only difference was that I changed the preferences to erase history when quitting Firefox. When trying to open the program again, it is immediately unresponsive. I attempted opening it in safe mode and a window will appear but never load, and Firefox remains unresponsive. I could not reset Firefox either. I deleted the application and re-downloaded Firefox, but it changed nothing. I am in OSX 10.7.4. Can anyone help?
Hello chillman4130, try to create a new profile(in case that you profile is corrupted), go (with closed firefox...... it is anyway) to /Applications/Utilities > Open the Terminal application > in the Terminal application, enter the following:
* /Applications/Firefox.app/Contents/MacOS/firefox-bin -p
Press Return
the above opens Profile Manager, if the profile manager open then see : [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_creating-a-profile Creating a profile]
then see: [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile Recovering important data from an old profile]
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
thank you
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recently random sites have had a warning message thing come up that looks like a Norton Anti-virus telling me to run my browser in 'safe' mode or something.
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#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
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