Firefox will not work with ATT DSL EMail. Cannot Forward, Reply etc. Internet Explorer works OK. How to fix?

Ongoing problem, Have latest Firefox release. Everything works OK with Internet Explorer.
== About 2 weeks ago

Firefox is not an email program, so your problem depends on what site you are using for email. What site are you using?

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Firefox will not download journal articles (PDFs) from PubMed. Why? Internet Explorer will download them.

I go to the USC e-journals, as I have done with Firefox for years. Now, when I find a journal article that I want and try to download it, nothing happens. I get a blank screen.
If I use Internet Explorer, I can download the article (PDF) and print and save it.
What do I need to do in Firefox to fix the problem. When I first uploaded the newest Firefox I did not have this problem.

Hi Joe, some other users have reported that the Real Downloader is not working in Firefox 22. If you have updated it and it still doesn't work, you might consider using a different downloader. I don't have any personal recommendations on that, but you can check out the reviews on the add-ons site:
https://addons.mozilla.org/en-US/firefox/

Firefox does not fully load. blue letters are visible for links. Internet explorer works fine. I downloaded the latest version of firefox

I cannot open firefox. it starts to load, but never complets.
When I open Belarc it uses firefox and works fine. When I go to my mail I get the error message I posted in troubleshootong

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Windows Accessibility settings.
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong

Firefox will not open with the new webroot sofeware

I installed webroot version 7.0.4.102
Now my firefox will not load, and ones it starts to load it cannot be closed.

@glennhaste, the public pages I visited seem identical in IE8 and Fx10, but you may be referring to a part of the site that requires logging in (impossible for non-customers to view).
Since the problem is so recent, can you recall any changes you made in Firefox, or are you aware of any changes your CU made on its site?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
1. Clear Firefox's Cache
Firefox > Preferences > Options > Advanced
On the Network mini-tab > Offline Storage : "Clear Now"
2. If needed, delete the site's cookies here
While viewing a page on the site, "right-click" and choose View Page Info > Security > "View Cookies" (''Sorry, I don't know how you right-click on a Mac'')
Then try reloading the page. Does that help?

Firefox will not run after System restore or running in compatibility mode for windows 98. How do I fix this? I already tried all other solutions on this site.

I was running Firefox fine just yesterday. I screwed up the registry a litle while removing an installed program completely, so I restored the system and everything appeared to work fine. I then decided to play an old video game, Return to Krondor, which was made back in 1998, so I ran the program with no other programs running in compatibility for windows 98. After finishing the game, I closed it and put the computer in hibernation mode. I come back today and firefox will not run at all. It is not running in the background and there are no programs running. There are no services running which could interfere with it. I think somehow Firefox may think I'm in compatibility mode still, but I have no idea.
I'm running windows Vista 32 - bit with an AMD 2.4ghz processor, 4gb ram on an Emachine computer. I have already tried system restore, restart, processes etc. Nothing works. I can still run Internet explorer and all other programs.

The person that I was assisting, has Windows 7 which has 64 bit system. Her browser was IE 10.
Was IE11 ever offered (or installed) via Windows Update?
Is her computer currently fully-patched at Windows Update?
Is Adobe Shockwave Player v12.1 (or higher) installed on her computer?
Is Adobe Flash Player v15.0.0.189 (or higher) installed on her computer?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Troubleshoot Shockwave Player installation for Windows
http://kb2.adobe.com/cps/403/kb403264.html
You will find support for Shockwave Player in this forum:
http://forums.adobe.com/community/webplayers/webplayers_shockwave
~Robear Dyer (PA Bear) MS MVP-Windows Client since 2002 Disclaimer: MS MVPs neither represent nor work for Microsoft

Firefox will not allow me to view my own domains. Other people can see them.How do I get access?

Every since I got my new computer, running windows 7, firefox will not allow me to see my own domains. If I unplug Netgar and plug directly into the Wild Blue modem, I can see them with IE or Chrome - but still not with Firefox.
My Old computer, running XP can see my domains via the Netgear router. Computers running Vista cannot
GoDaddy is my host.

Hi cor-el,
Thanks for the reply. I tried those things with no result. Then I followed the link you sent and found something that MIGHT be the answer if I can find someone to show me how to "send a ping" and "define the subnetmask."
I have no idea what a subnetmask is, let alone how to define it!
But I do feel that the problem has some connection to the router. My old computer has one IP address, while the 3 that won't work all share a different one.
It would really help if I spoke "compuetreze," but I don't.
Thanks again,
Marte

Since three days ago, Firefox will not start. None of the remedies on your site seem to work.

Internet explorer seems to work fine. When I click on the Firefox icon, the curser indicates that Firefox is trying to open but nothing else happens. When I go to task manager, it will list every time that I tried Firefox as an open session but there is still nothing else indicating that I have successfully opened a Firefox session. I have tried to uninstall and re-download several different versions of Firefox with the same results. It will still not start. When I go to the Programs folder and choose the .exe file under firefox, I still get nothing. I have run my antivirus program, done a disk cleanup and run the disk defragmenter and still get nothing when I try to start Firefox.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox will not play videos. A green screen shows instead. Same sites work in IE. Problem just started this week. How can I fix this?

The sound works -- it's just that video is replaced by a solid green screen.

I found the problem, and I don't think it is with Firefox or Adobe. I have Radeon Graphics running on a Intel Core i7 computer and I was able to solve this problem by opening the Catalyst Control Center and clicking on one setting and applying.
Open your Catalyst Control Center (it may be an icon on your desktop, in the start menu, or accessed via right clicking the desktop and selecting "Graphics Properties") and click on the "power" icon. From there you select "Switchable Graphics", and there should be an area for "recent applications". If you do not see any recent applications, I would re-download the flash player, access a website that uses it, and then retry the above instructions. There should be a "button" to the right of the Flash Player Application and select it until it says "power saving" and select apply. I also tried using "high performance" as a setting and the green screen remained. I am using Catalyst Control Center version 2011.1205.2215.39827, and cannot say if the above instructions will work with any other version.

Firefox will not open with my previous session

[I am posting this question using IE.]
Last night when I quit Firefox I closed the browser without noticing an ad in a new browser window had opened. Thus, my last browser open was the ad page.
So when I open the browser now, it tells me "Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page." The only option is to restore "Advertisement".
I have done a complete search on my computer. The only other sessionstore files (sessionstore-nn.js) are located in a differently named profile folder dating back to May, 2012.
In my current profile folder I have sessionstore.js and sessionstore.bak.
The sessionstore.js file represents Firefox opening with NO old tabs; it is 1 KB in size.
The sessionstore.bak file represents my "last" browsing session; it is 11,952 KB.
I close Firefox (Mozilla home page) by clicking on File, Exit.
In the Profile folder I rename sessionstore.js (1 KB) to sessionstore.js.bak. In other attempts I have rename it sessionstore.tmp, sessionstore.old, etc.
I then rename sessionstore.bak (11,952 KB) to sessionstore.js.
When I restart Firefox (V 24.0) I get the same error message, "Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page." The only option is to restore "Advertisement".
Restore Previous Session is grayed out; there is no button on the home page to restore a previous session.
So, is the sessionstore.bak (11,952 KB) *really* just the advertising page? If so, where is the sessionstore file that contains my actual previous browsing session? (More tabs that you can imagine.)
What should I try next to get Firefox to open with my "lost" browsing session?

When I click on Tools - Options - Privacy, Firefox will Remember History.
I do not see an option to 'Clear History when Firefox closes - Exceptions'.
There i* a line below History which states: 'You may want to *clear your recent history* or *remove individual cookies*'. The text enclosed within the asterisks indicates a link.
I have not clicked on 'clear your recent history'. Please see the attached image.

In last 2 days, firefox will not open with Onspeed enabled

In last 2 days Firefox 3.6.6 reports that it cannot find its server, when I have Onspeed enabled. If I disable Onspeed, no problem. I have not messed with either recently. I use Windows Vista and have Adobe and Java plugins installed.
== This happened ==
Every time Firefox opened
== I tried to start Firefox 2 days ago.

After reading several posts in the Support Forum I tried a solution. I deleted the "sessionstore-backups" folder.
Please try this: click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". Then a new window will open up. In this window look out for a folder named "sessionstore-backups", delete this folder and restart firefox afterwards.
The problem was resolved.

Firefox will not start after an update, I cannot log in to Firefox in any manner.

Firefox does not work any more and every time I attempt to access it (even in Safe Mode) it displays the following message:
Firefox.exe- Entry Point Not Found
The procedure entry point JS_GetOperationLimit could not be located in the dynamic link library js3250.dll.
I have absolutely no way of getting into Firefox to undo whatever has gone wrong, is it still possible to solve this without having to completely purge and reinstall Firefox?
== This happened ==
Every time Firefox opened
== I clicked on something else during the installation of an update and Firefox has failed to start ever since ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Thanks kenton. But now pop-up says beta 5.
The ''real issue'' is what is going on. On one machine the update process works, but on my other machine it does not.
The machines are identical IBM T60s with Windows XP.
This is a real mystery, as well as being annoying.
A clue or suggestion any one?

IPad 2 Will Not Charge with Apple Charger, Soft Reset, Full Restore, etc. Advice is greatly appreciated!

Hi Everyone,
Thank you in advance for your help.
I have an iPad 2, which was purchased online in May 2012. My iPad will not charge - the upper right-hand corner shows a charging symbol, but the iPad does not gain power. I have tried the following:
Charging the iPad with the APPLE USB cable and APPLE wall plug provided with the iPad in several different wall outlets
Charging with another, alternate apple cable (in case the apple cable I was using wasn't working)
Charging with an non-apple cable and plug into a wall socket
Charging the iPad with an apple cable into my Mac
Charging the iPad into a non-apple laptop
Performing a soft reset, by pushing the home button and power key down until the iPad reset (tried this several times, before and after full restore)
Performing a full restore, which involved updating my iPad to version 6.0, wiping the iPad clean, and then restoring it from a back-up (tried this several times)
Charging the iPad while completely powered off
Letting the iPad completely die, and then charging it - it took me several weeks to get any power back and for the red charging symbol to go away - I did this by leaving it plug into my non-mac laptop for several days, after which it finally charged it back to 14%, showing the "Not Charging symbol" the whole time.
Removing my case off the iPad (in case the case was blocking the proper insertion of the USB cable)
Blowing on the iPad port to remove blockage from dust, etc.
At this point, I'm not sure what else I can try. I combed the support threads thoroughly to ensure I didn't miss any other options, but I am hoping someone else may have thought of something I didn't try. I know that the fastest way to charge the iPad is to use the 10w USB cable provided by apple, into an outlet. I have tried this several times - it doesn't work. The charging symbol shows up in the right hand upper corner, but the display does not show a charging battery, and the iPad does not increase in charge.
I do not live in a city with an Apple Store, so I am hoping you all can provide me with a solution, as it will be a 10+ hour round trip to get this resolved in person, in store.
Your patience and assistance is appreciated.

When you say " tried to reset it ", does that mean you tried holding down Home and Sleep till the screen went black and a white Apple logo appeared? That usually resets my batteries and lets them reach 100% charge.
If all fails and the device has a few years on it, the battery may very well be dead. Happens to all rechargeables. A trip to the Store for assessment will be inevitable to check the charger, cable and device. And if needed, a battery replacement alternative will be offered.

I am trying to send photos and text message and am blocked with message that email server doesn't recognize my username/password combination.How to fix?

I am trying to send photos and text message from iPhoto which will not go through.Getting message that email server doesn't recognize username/password combo.How to fix?

In the iPhoto preferences
Either
1. Delete and renter your account
Or
2 switch to Mail as your email client
LN

Firefox will not open unless i reboot and the "send Link" option no longer works

after firefox is opened it works fine for awhile and then when i close the browser the desktop icon is unresponsive to o pen again unless i reboot. also, the "send Link" option, that always worked before, now does not.

I had tried this before, but went ahead and tried this again.
I clicked on "reset Firefox". Firefox closed, but did not come back up. When I tried to open it again, I did receive a message that said Firefox is running but is not responding, that I couldn't open another window without stopping the processes on the other page.
I never got a window that showed me the information that was imported, or a place to click finish.
Since I don't believe this completed, I don't believe my problem will be solved.
Debra

Firefox will not open with previous session. Option automatically resets to default.

I set options to: "Show my windows and tabs from last time". But, when I start Firefox, it does not save this option and reverts to the default option. I've tired disabling add-ons and refreshing Firefox, but the problem still occurs.
Troubleshoot report:
Application Basics
Name: Firefox
Version: 36.0
User Agent: Mozilla/5.0 (Windows NT 6.0; rv:36.0) Gecko/20100101 Firefox/36.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
Report ID: bp-fb4e0890-4a04-4323-ab6d-9b0ef2150304
Submitted: 19 hours ago
All Crash Reports
Extensions
Name: Google Translator for Firefox
Version: 2.1.0.3m
Enabled: true
ID: [email protected]
Name: Norton Toolbar
Version: 2014.7.10.26
Enabled: true
ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Name: Microsoft .NET Framework Assistant
Version: 0.0.0
Enabled: false
ID: {20a82645-c095-46ed-80e3-08825760534b}
Graphics
Adapter Description: NVIDIA GeForce GTX 260
Adapter Drivers: nvd3dum nvwgf2um,nvwgf2um
Adapter RAM: 896
Device ID: 0x05e2
Direct2D Enabled: true
DirectWrite Enabled: true (7.0.6002.23200)
Driver Date: 7-2-2014
Driver Version: 9.18.13.4052
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 12603842
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 260 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20150222232811
browser.startup.homepage: http://my.myway.com/index.jsp?speedbarconfigchanged
browser.startup.homepage_override.buildID: 20150222232811
browser.startup.homepage_override.mstone: 36.0
extensions.lastAppVersion: 36.0
gfx.direct3d.last_used_feature_level_idx: 1
media.gmp-gmpopenh264.lastUpdate: 1425537886
media.gmp-gmpopenh264.version: 1.3
media.gmp-manager.lastCheck: 1425537884
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 80469
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSSMIME
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSSSL
Expected minimum version: 3.17.4 Basic ECC
Version in use: 3.17.4 Basic ECC
NSSUTIL
Expected minimum version: 3.17.4
Version in use: 3.17.4
Experimental Features
---------------------

After reading several posts in the Support Forum I tried a solution. I deleted the "sessionstore-backups" folder.
Please try this: click the menu button ≡ and then click help ? > troubleshooting information > profile folder - "show folder". Then a new window will open up. In this window look out for a folder named "sessionstore-backups", delete this folder and restart firefox afterwards.
The problem was resolved.

Firefox will not work with ATT DSL EMail. Cannot Forward, Reply etc. Internet Explorer works OK. How to fix?

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