Firefox won't come up. I had to use Internet Explorer to get on. What do I do?
I have used Mozilla Firefox for entry to the Internet for several years. A few days ago, when I click on the icon, it doesn't come up. I went into Programs and clicked, still nothing.
Open Task Manager, is firefox.exe listed as a running process on the Processes tab? If so, try closing it and restarting the browser...
Similar Messages
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I try to log in to password protected sites and nothing happens but works fine on Internet Explorer. Can't get past log in page. I even had to use Internet Explorer to login to ask this question!
On the page where you enter username and password after entering and pressing "Log in" the page just stays in place. If you look at the error log you see
"Warning: Unknown property 'border-radius'. Declaration dropped.
Source File: https://support.mozilla.com/media/css/common-min.css?build=3fabbc0
Line: 1"Make sure that you do not block the referrer.
* http://kb.mozillazine.org/network.http.sendRefererHeader
Also make sure that you do not block cookies in Firefox or the firewall.
* [[Cookies]]
* [[Enabling and disabling cookies]] -
I want to only use Firefox as my full-time browser. I do not want to use Internet Explorer because it doesn't work on a web site I want to use, but Firefox does work. All I want to know is how do I insure that Firefox will be my full-time browser?
Please do the following:<br><br>
#Start Internet Explorer.<br><br>
#Click Tools | Internet Options and then click the Programs tab.<br><br>
#Remove the checkmark from: "''Tell me if Internet Explorer is not the default browser''.<br><br>
#Click Apply/OK and then close Internet Explorer.<br><br>
#Start Firefox, click the orange Firefox button, go to Options | Options | Advanced.<br><br>
#In the General tab, menu at the bottom, checkmark "'''Always check to see if Firefox is the default browser on startup'''" and then click the "''Check Now''" button.<br><br>
#Click OK.
That's all there is to it. -
I want firefox to open Microsoft XPS files rather than use Internet Explorer
Microsoft's XPS file format (their take on PDF files) can be opened only by Internet Explorer. Does a plugin exist to allow XPS files to be opened in Firefox - if so I can't find one. I would have thought this was a common request!
To avoid having to deal with the time consuming "open with" dialogue I have made IE the default browser but I'd rather use Firefox.Please see this support article on [[Session Restore]]. Follow the instructions under the "Configuring session restore" header. When you get to the step where it says "Show my windows and tabs from last time" you can choose from showing your homepage or showing a blank page instead.
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I have downloaded Firefox again--Firefox Setup Stub 26.0 and tried to install but received message that I had to close Firefox first. I did not have Firefox open. When I do try to open it Firefox appears on my desktop monitor but it will not do anything after that. I can't even close it and have to go into my task manager to get it to close. Thanks be to God I didn't uninstall IE because that is what I have to use now to get on the Internet. Is there any solution to this problem I am having? This happens to me quite often and I have been considering returning to IE as my browser instead of continuing with Firefox.
Sometimes Firefox will hang during startup or shutdown, and still be running invisibly in the background. Usually in that case, you need to "kill" it either by restarting Windows or using the Windows Task Manager. It sounds as though you are familiar with opening the Processes tab, finding firefox.exe, and using End Process.
If you use an advanced firewall or other security software that tracks which programs are permitted to use the internet, please see these articles:
* [[Fix problems connecting to websites after updating Firefox]]
* [[Configure firewalls so that Firefox can access the Internet]]
A couple of other suggestions:
(1) Can you start Firefox in its Safe Mode? Hold down the Shift key when starting Firefox. You should get a two-button dialog. Click "Start in Safe Mode" (''not'' Reset). Any difference?
(2) In case your regular software missed something that is interfering with Firefox, try the scanning and clean-up tools listed in this article: [[Troubleshoot Firefox issues caused by malware]] -
My Firefox won't load up at all!! I have to use internet explorer to get here to ask this question.
So I click on it over and over and no response....
I even uninstalled it and then restarted my computer and then reinstalled the program and it still won't start up!!first check to see if the iTunes .itl library file (or folders in the hierarchy above it) has somehow been set to "read only".
for the location of those files/folders, see:
What are the iTunes Library files?
... but if no joy there, try:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes -
I updated firefox a couple weeks ago, but updating has never caused this problem.
I installed a program to help the computer run more efficiently, called "Fix-it Essentials," and that may have caused the problem, though it didn't for the first couple weeks I used it.
So I still can't get to the homepage of many websites and navigate as I want to.Simple really. The first 3 articles have steps in them, but not in this order.
#First, with Firefox closed, remove the toolbars from Windows ''Start > Settings > Control Panel > Add or Remove Programs''. After the window populates, look for the Toolbars; if there, click on them and click on the button to the right of it that says "Remove". Then restart your system ''Start > Shut down > Restart''
#*Article --> http://kb.mozillazine.org/Uninstalling_toolbars#Uninstalling_via_Windows_Control_Panel
#Second, start Firefox and check in Firefox Add-ons: '''''Add-ons > Extensions'''''. Look for Yahoo Toolbar or Babylon and try to remove by clicking "Remove" or "Disable".
#*Article --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons <u>and</u> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
#Restart Firefox by exiting (''Firefox button > Exit'' or ''File > Exit''), wait a few seconds (10-30), then click the Firefox desktop icon to start Firefox and test to see if the problem is resolved.
The last 3 articles are for other steps to take if the above does not work to solve your problem.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
I updated Firefox and now Realplayer can't download any videos( download button in upper right corner of video don't pop up and there is no download option if I right click) if I use Internet explorer it works fine, I also went in to make sure I had it checked to pop up it is?! So it's not just youtube for me its all videos!
== This happened ==
Every time Firefox opened
== the last firefox update
''locking due to the age of this thread''haven't tried it myself but saw this earlier in a blog somewhere:
"try retro installing FF v3.6.3",
makes sense 'cos I've only been experiencing the same problem with mozilla & realplayer combo since updating to latest FF v3.6.4
noted that under IE realplayer plugin still works fine, button to 'download this video' comes on as before.....
from what I read retro install will pick up all your bookmarks etc. do no worries there
naughty, NAUGHTY mozilla people! you were 'bombproof' until today....what happened? good luck sorting it out though!!!! I still luv you! -
Firefox won't run on occasion. I have to reboot to get it to run.
I'm running win xp on a laptop. firefox has worked fine until recently. now, occasionally, firefox won't run and i have to reboot my machine to get it to run
See this support article and paragraph: <br />
https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit -
How do I access websites that warn: "Firefox is NOT compatible with this application. For best performance, please use Internet Explorer 5.0 and above...."? When I try to download any alternate browser, all I get is another warning that the alternate is "not compatible with your operating system." Is Firefox preventing this? The site listed below is a job application site. I've had this same problem with other job application sites also.
== URL of affected sites ==
https://storefront.kenexa.com/lithia/cc/Home.ssThere should be a User Agent Switcher menu item under Tools, which gives you the browser names you can impersonate.
The menu item name changes to the browser UA you are presently using.
There is also a User Agent Switcher button, you can add it using View -> Toolbars -> Customize, and dragging the button to your toolbar.
See http://chrispederick.com/work/user-agent-switcher/features/ and http://chrispederick.com/work/user-agent-switcher/help/
You can just start trying IE versions (or the versions it says on the site) until it lets you in. -
I'm running Windows 7 (64-bit), using Firefox 8.0. When I open a document with Adobe Reader 9, I am unable to do anything with it (print, save, etc.) other than view it. When I use Internet Explorer I don't have this problem.
Not sure what you mean by truncated troubleshooting report, but here's what I copied from "troubleshooting" under "help". My printer is selected as the default printer in Devices and Printers. Also, remember that a document that won't print in Firefox prints fine in Internet Explorer.
Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
Ad-Aware Security Toolbar
0.9
true
{87934c42-161d-45bc-8cef-ef18abe2a30c}
LightShot (screenshot tool)
2.0.1
true
{394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B}
ZoneAlarm Security Engine
1.5.350.0
true
{FFB96CC1-7EB3-449D-B827-DB661701C6BB}
HP Smart Web Printing
4.60
false
[email protected]
Java Console
6.0.29
false
{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
ShopToWin2
1.0.29
false
{5835466c-49af-4cbe-b102-a8c8b6313749}
ZoneAlarm Security Community Toolbar
3.8.1.0
false
{91da5e8a-3318-4f8c-b67e-5964de3ab546}
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.google.com/firefox
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
dom.max_chrome_script_run_time
0
extensions.lastAppVersion
8.0
font.size.variable.x-western
24
keyword.URL
http://www.google.com/search?ie=utf-8&mssrc=ms_kwd&mstb=adawaretb&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1323127479
places.history.expiration.transient_current_max_pages
192172
places.last_vacuum
1299626190
plugin.disable_full_page_plugin_for_types
print.print_printer
HP Photosmart Prem C410 series
print.printer_HP_Photosmart_Prem_C410_series.print_bgcolor
false
print.printer_HP_Photosmart_Prem_C410_series.print_bgimages
false
print.printer_HP_Photosmart_Prem_C410_series.print_command
print.printer_HP_Photosmart_Prem_C410_series.print_downloadfonts
false
print.printer_HP_Photosmart_Prem_C410_series.print_edge_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_edge_top
0
print.printer_HP_Photosmart_Prem_C410_series.print_evenpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_footercenter
print.printer_HP_Photosmart_Prem_C410_series.print_footerleft
&PT
print.printer_HP_Photosmart_Prem_C410_series.print_footerright
&D
print.printer_HP_Photosmart_Prem_C410_series.print_headercenter
print.printer_HP_Photosmart_Prem_C410_series.print_headerleft
&T
print.printer_HP_Photosmart_Prem_C410_series.print_headerright
&U
print.printer_HP_Photosmart_Prem_C410_series.print_in_color
true
print.printer_HP_Photosmart_Prem_C410_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_left
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_right
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_margin_top
0.5
print.printer_HP_Photosmart_Prem_C410_series.print_oddpages
true
print.printer_HP_Photosmart_Prem_C410_series.print_orientation
0
print.printer_HP_Photosmart_Prem_C410_series.print_page_delay
50
print.printer_HP_Photosmart_Prem_C410_series.print_pagedelay
500
print.printer_HP_Photosmart_Prem_C410_series.print_paper_data
1
print.printer_HP_Photosmart_Prem_C410_series.print_paper_height
11.00
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_type
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_size_unit
0
print.printer_HP_Photosmart_Prem_C410_series.print_paper_width
8.50
print.printer_HP_Photosmart_Prem_C410_series.print_reversed
false
print.printer_HP_Photosmart_Prem_C410_series.print_scaling
1.00
print.printer_HP_Photosmart_Prem_C410_series.print_shrink_to_fit
false
print.printer_HP_Photosmart_Prem_C410_series.print_to_file
false
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_bottom
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_left
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_right
0
print.printer_HP_Photosmart_Prem_C410_series.print_unwriteable_margin_top
0
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) G45/G43 Express Chipset
Vendor ID
8086
Device ID
2e22
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2202
Driver Date
8-25-2010
Vendor ID (GPU #2)
8086
Device ID (GPU #2)
2e23
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version (GPU #2)
8.15.10.2202
Driver Date (GPU #2)
8-25-2010
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17563)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGL Renderer
Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows
1/1 Direct3D 10 -
I just started using Firefox and I can not find my "Favorites" file that I previously had when I used "Internet explorer"? Is there any way that you can help me with this issue?
Thank you in advance for your prompt and courteous attention to my question.
Regards,
RonnieYour above posted system details show outdated plugin(s) with known security and stability risks that you should remove and update to the latest Flash player.
*Shockwave Flash 7.0 r19
You can find the old Flash plugin file NPSWF32.DLL in the plugins folder within the Firefox program folder (C:\Program Files\Mozilla Firefox\plugins\) and remove that file.
Also remove the flashplayer.xpt file in the components folder.
See also:
* http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/ -
I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls -
A few days ago Firefox stopped working when using shortcut or exe. file. The message http://en-gb.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official appears, although when i paste this address into internet explorer it works. What is preventing firefox from connecting?
Actually, dchristie, your solution didn't help at all. If I wanted to use IE, I wouldn't have installed Firefox. IE is a good browser, but doesn't have features Firefox has. Also, when Firefox crashes windows can kill it and you can restart it no problem. When IE crashes, since it is so tightly integrated into windows, windows itself becomes unstable and you have to reboot.
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When I am signed onto Etsy, there are certain tabs on the top of the page that I can not click open when using firefox, but when I use Internet Explorer, I am able to click open these tabs. The following tabs on my etsy page will not open: Your Shop, Your Account, Help, & Sign Out
Other tabs on the same page will let me click them open, such as:
Buy, Sell, Community, Blog, Mobile, when using Firefox & Internet ExplorerBoth the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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