Firefox won't connect to web or even home router. It was preinstalled and started in safe mode didn't change nothing. Other browsers work good.

I cant connect to web or even my router. Iuse chrome now and can login to my home router and also web. I've stoped my antyvirus and firewall and still nothing. i have ff ver 24

Hello,
See if this may fix your problem [https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&s=Firefox+won%27t+connect+to+web&r=1&as=s Server not found or Unable to connect ] error.
Please reply back to us.

Similar Messages

Firefox 8 and 9beta. Back and Forward buttons greyed out. Right click menu also has forward and back greyed out. Updated all plugins, then disabled all plugins and extensions and started in safe mode. No change.

My forward and back buttons are greyed out after update to Firefox 8. Tried to move to 9 beta, but same behavior. Back and Forward also greyed out in right click menu.
Attempted to fix by updating all plugins and extensions, then disabled all plugins and extensions, and then tried to start in safe mode. Nothing worked.

You could have backed up your profile folder. If you did, [[Recovering important data from an old profile]] can help :)

After disabling and starting in safe mode, the connection time is still extremely slow.

My cache empties on closing the browser and I delete history every day. Still most times, the connection time is horrible, sometimes up to 80 seconds. I run Malwarebytes and Super Anti Spyware every night. Kaspersky anti-virus runs constantly so it's up to the minute protection. This only started about 7 weeks ago and I've tried all the suggestions I could find on the web, without results.
My server is Comcast, with 50mbps and I've been very happy with them for the past 3 years. I'm at my wits end and don't know where to turn. Can anybody give me help?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Firefox won't connect to the internet even though internet explorer does.

Everytime firefox is open it reads "unable to connect" I've already tried disabling the firewalls and allowing firefox to run, but no bueno. The computer is an Emachine and there are similar problems with other programs such as aol and party poker.net. Basicly, you can download the programs but they don't run. How do you allow these programs to open up?
== This happened ==
Every time Firefox opened
== I downloaded it! ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.3; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Please try all suggestions from this article: [[Firefox cannot load websites but other programs can]].
What security software do you have enabled (firewalls, anti-virus software, etc.)? Try following the instructions in [[Firewalls]] closely, since it's not always obvious how to disable the firewall/other security software completely or persuade it to browse the web.

Firefox crashed and quit working and since then crashes when I try to open it; I have tried uninstalling and reinstalling, creating a new profile, and starting in safe mode - what else can I try?

I don't know how to get to the crash ID since I can't get into the Firefox window to go to 'help'.
The crash report details:
AdapterDeviceID: 0322
AdapterVendorID: 10de
Add-ons: [email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 2043473920
BuildID: 20110902133214
CrashTime: 1316129359
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315428336
Notes: AdapterVendorID: 10de, AdapterDeviceID: 0322, AdapterDriverVersion: 5.3.1.6
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 95303
StartupTime: 1316129351
SystemMemoryUsePercentage: 91
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
<br>
Firefox 8
* getfirefox.com

After updateing Firefox all my tabs open object moved so I have to diable plugins and run in safe mode which is a real hassel. What can I do to fix this?

I don't know what else to say other than I have had Firefox for a while and an update came up and so I updated and Firefox has not worked right since then. I open a tab and it comes back Object Move (here) or Object moved temporary or some such crap. I then have to to the Firefox control go to help and and restart with add -on's Disabled I have tried ever other setting listed and nothing changes this problem from happening.

Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

Firefox won't even start in safe mode.

I keep trying to start firefox. It keeps saying its not responding. It gives me options to start in safe mode or reset Firefox. But I've tried both of these options and nothing works.

First, download the full installer and save it somewhere.
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Now, totally remove Firefox from your system. Your user profile is
stored in your user folder on the computer. Leave it alone for now.
'''[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Uninstall Firefox from your computer]''' {web link}
After Firefox has been removed, reboot the computer.
Then try installing Firefox.

Firefox used to work on my windows 8 machine, now it does not, even starting in safe mode and after un/reinstalling. message "firefox has stopped working".

Firefox used to work fine, then a few days ago it just stopped. When I try to start it, it comes up with a message that "firefox has stopped working". That message comes up over the box that asks if I want to start in safe mode or reset firefox. when i try to close or cancel that message so I can try starting in safe mode, both sets of messages go away.
if I try to start in safe mode using the shift key, the same thing occurs. The same thing occurred after I uninstalled and reinstalled.

Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Have just installed FireFox and it only starts in 'Safe Mode' ???

I was having problems uploading photos to Photobox... 'They' suggested installing FireFox
I haven't yet put a short cut on the tool bar, so when I click 'start' Firefox is highlighted as a new perog, but it states that it will only start in '(Safe Mode)'

Those disk permissions results are harmless and are irrelevant here.
All external hardware is disconnected when you try this?
Do you have Xcode installed?

Firefox always prompts to start in safe mode.

Whenever I start Firefox, it shows a prompt that asks me if I want to continue in safe mode or to quit. It also shows me options like "Reset all user preferences" or "Disable all add-ons" that once checked, will allow me to press the "Make changes and continue" button.
My Firefox version and all my plugins/addons are up-to-date.
Here's what I've done so far:
1. I've already disabled all my plugins and add ons, then quit Firefox. When I open Firefox again, it still shows me the safe mode prompt.
2. I restarted my computer and ran Firefox, same deal.
3. I tried resetting my user preferences as a checkbox option in the prompt, then quit and reopen Firefox, same result.
4. I reinstalled Firefox by downloading the latest version (which I already have). The safe mode prompt still persists.
Mac OS X 10.7.3 (Lion), Firefox 10.0.2

I solved it. I've previously set my Quicksilver app to open Firefox with a trigger Option + Command + F. Holding the option key while opening Firefox will always show the Safe Mode prompt. I changed my trigger to Command + Shift + F, and now the safe mode prompt is gone :)

Last night Firefox no longer connects to web, but IE 9 does. Why?

last night while checking google news, I did a refresh and nothing happened. quit firefox, re-started, and home page which is google news did not cocme up.
restarted computer and still firefox won't connect.
however, IE 9 did. Has IE 9 got some blocking function?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
* https://support.mozilla.com/kb/Server+not+found
* https://support.mozilla.com/kb/Firewalls

Firefox won't connect to the internet

hello,
i'm currently working on a Windows7 computer. Firefox used to work perfectly well here, then one day it unexpectedly crashed, and it hasnt been able to connect to the internet since.
I've already tried everything in the troubleshooting part of this website, but nothing seems to help. I couldnt find the profile manager to create a new profile for firefox though.
even though the connection error message opens whenever i use firefox to connect, internet explorer works perfectly fine with the internet.
also, i think this problem came right after IE was opened for the first time on this computer. Any help would be really appreciated.
Thanks,
Sarvin

Also I tried starting in safe mode and restarting the router to no avail.

I'm using Windows 8.1 and the browser won't load any web page. I downloaded the latest one from the website. Any help would be great. All other browsers work.

I'm using Windows 8.1 and the browser won't load any web page. I downloaded the latest one from the website. Any help would be great. All other browsers work.

Hi curtismoxam,
Please try these troubleshooting steps: [[Fix problems connecting to websites after updating Firefox]]

Firefox ver. 3.6 stopped loading pages of any kind. Even Google or Facebook! Maybe it's because I tried to download a program that didn't even open up. All other browsers work normally.

My Firefox ver. 3.6 stopped loading pages of any kind. Even Google or Facebook! I don't know how this happened. May it is because I tried to download a program that didn't even open up.... But I don't know how to make it work. All other browsers work normally, and I'm scanning for viruses even though my anti-virus did not warn me of anything... I tried to download a keygen and this is what happened. I can't figure out what it is. Not a connection problem. I even tried to uninstall an re-install firefox, but still nothing worked.

Your issue may be caused by Malware. You can run and update the following '''free''' anti virus software:
1. Malwarebytes (Free version) - http://www.malwarebytes.org
2. Spybot Search & Destroy - http://www.safer-networking.org
3.Spyware Terminator - http://www.spywareterminator.com
In addition, there are a number of forums you can use to help get rid of your infection. These include:
*http://www.bleepingcomputer.com/forums/
*http://forums.spybot.info/
*http://www.spywarewarrior.com/index.php

Firefox won't close without using Task Manager - end process; can't start in safe mode or disable add-ons

I've been having a memory leak/hanging problem for weeks -- FF slowly increases memory usage until it's at almost 100% and then freezes and I have to shut it down via Task Manager/end process.
Last week I updated to FF 12, and I also added the Web Developer 1.1.9 add-on. Now every time I open Firefox it tries to go to the "Web Developer installed" page, but the page never loads. Nothing else will load either.
I can't start in Safe Mode because of the problem with having to close it in Task Manager. I select "restart with add-ons disabled" and it just never opens. The Add-On manager page won't load, so I can't disable Web Developer to see if that's the problem.
I've uninstalled Firefox and reinstalled, and it still goes right back to the Web Developer page when I open the freshly installed copy.
Help, please!

Have you already tried clearing the browser cache, opening a blank tab, and trying to open some other website ?
* [[how to clear the cache]]
Instead of trying to open safe mode from within the User Interface menu have you tried alternative methods such as holding the shift key when you start Firefox. (After checking for running Firefox processes or plugincontainer and killing them if found )
* see [[safe mode]]
* [[firefox hangs]]
If using safemode does not help first of all try creating and using a new profile.
* [[Basic Troubleshooting#w_8-make-a-new-profile]]_8-make-a-new-profile
If all the above fail then try a clean re-install of Firefox
* [[Basic Troubleshooting#w_7-reinstall-firefox]]_7-reinstall-firefox

Firefox won't connect to web or even home router. It was preinstalled and started in safe mode didn't change nothing. Other browsers work good.

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