Firefox won't Download, freezes at 98% completion what do I do?
I have been trying to download Firefox on Windows 8, Firefox would be downloading and get to the point to where it needs 2% more to go and it just FREEZES to the point where It doesn't get to the install stage. please help.
It is possible that anti-virus software is interfering with downloading this file.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
*http://kb.mozillazine.org/Unable_to_save_or_download_files
*browser.download.manager.scanWhenDone = false
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As a safe test you can try installing [https://addons.mozilla.org/en-US/firefox/addon/imacros-for-firefox/ iMacros] in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile] and check. The [http://forum.iopus.com/viewforum.php?f=11 iMacros support] would also be helpful.
[http://wiki.imacros.net/Main_Page KB] -
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Hi
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This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
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Why won't Firefox won't download?
Why won't Firefox download? It completed the set up stage then stops.
If downloads hang at the last minute (just before reaching 100%), the cause might be antivirus software which tries to scan the file and during that process hangs the Firefox instance.
In order to fix the problem, try disabling the scanning as follows:
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''', to continue to the about:config page. A list of settings should appear
# Filter the list by typing in the search bar at the top. Type in ''scanWhenDone''. '''You should now find the "browser.download.scanWhenDone" preference'''.
#Double-click on that preference to set the value to ''false''.
#Next, try to download something and see if it still hangs.
Please reply and tell us whether this helped you! -
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* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
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Application Basics
Name: Firefox
Version: 25.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
Extensions
Name: ModPlugin
Version: 1.0.1159
Enabled: true
ID: {31d88f70-c791-42d8-8187-faaf71d42f67}
Name: AVG SafeGuard toolbar
Version: 17.0.2.13
Enabled: false
ID: avg@toolbar
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 4
browser.search.suggest.enabled: false
browser.search.useDBForOrder: true
browser.sessionstore.upgradeBackup.latestBuildID: 20131025151332
browser.startup.homepage: google.com
browser.startup.homepage_override.buildID: 20131025151332
browser.startup.homepage_override.mstone: 25.0
dom.mozApps.used: true
dom.w3c_touch_events.expose: false
extensions.lastAppVersion: 25.0
gfx.direct3d.checkDX10: false
gfx.direct3d.last_used_feature_level_idx: 1
network.cookie.prefsMigrated: true
network.protocol-handler.warn-external.dnupdate: false
places.database.lastMaintenance: 1384482032
places.history.expiration.transient_current_max_pages: 103914
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
plugin.state.npqtplugin: 2
privacy.sanitize.migrateFx3Prefs: true
security.mixed_content.block_active_content: false
security.warn_viewing_mixed: false
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1384311247
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description: Mobile Intel(R) 4 Series Express Chipset Family
Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM: Unknown
ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
Device ID: 0x2a42
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 8-25-2010
Driver Version: 8.15.10.2202
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.1
Version in use: 4.10.1
NSS
Expected minimum version: 3.15.2 Basic ECC
Version in use: 3.15.2 Basic ECC
NSSSMIME
Expected minimum version: 3.15.2 Basic ECC
Version in use: 3.15.2 Basic ECC
NSSSSL
Expected minimum version: 3.15.2 Basic ECC
Version in use: 3.15.2 Basic ECC
NSSUTIL
Expected minimum version: 3.15.2
Version in use: 3.15.2Are there other similar downloads on the site that do work, such as images, Word documents, etc., or are they all broken the same way?
I wasn't familiar with the ModPlugin extension. Does it operate on the site that has the problem? If so, could you test with the extension disabled? You can do that by restarting in Firefox's Safe Mode, or manually on the Add-ons page. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Extensions.
If that extension is not relevant to the site that has the problem, or if the problem continues after disabling it, can you provide a link to the site so someone could check it out?
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