Firefox won't let me do anything

Since last night I have not been able to use Firefox. A window opens but nothing happens. Firefox is not responding. I can't even click on the help menu to reset Firefox. I've updated it and that didn't help either. Each time I open it I have to force quit. Please help!

Try to repair the disk permissions:
*http://thexlab.com/faqs/repairprocess.html
You can also try to uninstall Firefox (move to the trash) and reinstall Firefox.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 30.0: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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On a Mac I want to use Preview as default to read PDF's, and Firefox won't let me use anything but Adobe Reader. How to change?

It had been working properly until recently. I have tried the usual setting in firefox>preferences>applications. It accepts Preview as default, but uses Adobe anyway. If I set it to Ask, it does ask me, and when I tell it to use Preview it uses Adobe.
Desired default operation is download PDF's and open with Preview.

The file that stores your preferences for how to open downloads is named mimeTypes.rdf. Since it has a somewhat inscrutable format, the usual remedy is to rename it and have Firefox generate a new one.
Open your current Firefox settings (AKA Firefox profile) folder using
Help > Troubleshooting Information > "Show in Finder" button
Leaving Finder open, switch back to Firefox and Quit
Pause while Firefox finishes its cleanup, then rename '''mimeTypes.rdf''' to something like mimeTypes.old
Restart Firefox and reselect your preference. Any improvement?

Firefox won't let me select options from drop down menus, on the previous version nor on the current 4.0 version that I just downloaded.

If I am on a site and trying to get information etc, and I have to choose from a drop down menu of any kind, Firefox won't let me choose anything. I can't answer the next question regarding This Happened because I can't select from your drop down.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Firefox for Mac preferences shows .qif file format for quicken as "quicktime image format"-wrong application and won't let me select anything else

Post to Firefox forum; Oct.2011
Re: Quicken 2007; Mac OS 10.5
Problem: can’t import or download Qif format files into quicken from bofa or Chase. Mac can’t recognize; how do I set preferences in Firefox (or Safari).
https://support.mozilla.com/en-US/questions/new?product=desktop&category=d1&search=Firefox+for+Mac+preferences+shows+.qif+file+format+for+quicken+as+%22quicktime+image+format%22-wrong+application+and+won%27t+let+me+select+anything+else&showform=1
Hello,
I previously used Firefox on my old Mac G4 with OS 10.3.9; the above issue existed with that system and Firefox 2.00.2 (or similar). I then "tried" to move to a G5 Mac with OS 10.5, hoping that an updated Mac Operating system and updating Firefox would solve that problem.
I'm now working on my son's MacBook Pro, OS 10.5.8, 2.4 ghz Intel Core 2 Duo; 2gb Memory; 2 gb 667 Mhz DDR2 SDRAM.
I still have a problem in Firefox Preferences trying to download .qif files. BofA Mortgage accounts only allow downloading of .qif files. My .qfx download works fine, but the error message is as follows:
The error message is that this is a corrupted file or one that Preview doesn't recognize.
and it is still a problem when trying to download Quicken .qif format files for our B of A mortgage.
The preferences for Firefox under File Helpers won't let me name the extension I want; instead, it CONFUSES .qif (Quicken Interchange Format) with .qtif (Quicktime Image Format) for Mac.
Therefore, when I download .qif files and try to import them to Quicken, I get a message that this is a corrupted file:
thanks for any help.
Val in Seattle

Well, in the end, I just gave up and deleted the photos, in the hope that it was something to do with them. Took some more photos and they seem to have imported without any problems at all.
Given that the same irksome photos loaded on the wife's macbook without so much as a murmur, how weird is that?
Still- all's well that ends well. Thanks for the suggestions- much appreciated.
Matt

Firefox won't let priting window to open, switch to safari ,printer works,

firefox won't let prints , no window, or messgae for printing comes up,,tried system preference..no luck,, so i switched to safari,, now prints out. so i know printer works,
computer is mac os X version 10.4.11
printer is epson stylus cx9400 fax
i have all info, and book mark on firefox, so i don't spend time on safari to startover..is there anything you can help ?

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).<br />
If you are in full screen mode then hover the mouse to the top to make the Navigation Toolbar and Tab bar appear.<br />
You can click the Maximize button at the top right to leave full screen mode or right click empty space on a toolbar and use "Exit Full Screen Mode" or press F11.<br />
See also:
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Firefox won't let me open more than one window at a time. how do i fix the problem

Firefox won't let me open more than one window at a time. It use to allow me to open multiple windows before but for no apparent reason it stopped. I uninstalled it and re-installed but I'm having the same problem. How do I fix the problem
== This happened ==
Every time Firefox opened
== several days ago

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

Itunes store won't let me buy anything, why?

ok, i just got up the nerve to buy a $50 itunes card first time, now i feel like i was duped, it won't let me buy anything, i redeemed the points, look in the store and decided the first thing i wanted to get was the ipod touch upgrade, i click on it and it asks me for my apple id password, i enter it correctly click "Buy" and then asks me for the password again and this time instead of the button saying "buy" its says "billing info" now it now takes me to the page and all the info is right, im not using a card because i don't have one and i don't think i should need one because i have the itunes points which is clearly displayed beside my account name on the itunes program. now after i click done it just takes me back to the itunes store home page... so then i think maybe the update just isn't available at the moment, so then i look up the app "video safe" and try to buy it, same exactly thing happens, someone plzz help, im confused as to y i am not able to buy anything, i have the points, id like to use them
Message was edited by: insightdesigns

apple should really make that clear, thats the reason i bought the points for in the first place, to get apps and the update. man this *****, ok so pretty much if i don't have a credit card then im screwed right? i can't get the update or get apps unless they are free? are there app cards or something i can buy in order to buy them? kuz i can't get a credit card and i want to get this stuff, and if im not mistaken isn't this bad? its stopping ppl from spending money on this stuff, its cutting profit, if you could use it for all of it then im sure ppl would buy them alot more, kuz its "re-donk-u-less" that they don't have an easier way to get the stuff like apps and upgrades unless you hav a credit card. idk man, is apple going to change that anytimes soon?

I have money on my account but it won't let me buy anything...

Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?

I have money on my account but it won't let me buy anything....
Yes it will.
In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies.

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do?

I just bought a new iPhone and added 25$ to my iTunes and it won't let me buy anything bc it says I have to type in my security questions answers but I don't rennet them what do I do? Please help me I don't want my 25$ to go to waste

Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74403)

HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95679)

HT1918 I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas

I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers. How do I reset the security questions or get rid of them appearing altogether? I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816)

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
(95160)

Firefox won't let me do anything

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