Firefox won't load any website/webpage at all, why is this?

The internet connection works fine. There's no error message either(like 404 error), Firefox just keep loading the page. Other browsers can still go to the internet without problem. If I close and restart Firefox, the "Firefox is already running, but is not responding" window pops up. This happened often, but not every time Firefox opened. It doesn't occur when I go to a certain website, I'm sure of that.

Check your firewall/antivirus/security suite for settings that may be causing this. If that's not it, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Similar Messages

My Firefox won't load any websites, but other web browsers will. I have tried following the proxy help to fix this, with no luck. What can I do next?

Any website I try to visit using Firefox won't load, it just keeps saying that it is unable to connect. I tried other web browsers, and they work no problem. I tried following the proxy steps provided, but did not help.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Firefox won't load any websites but other browsers connect with no problem. error message: connection has timed out. deleting browsing history did not work.

I also tries removing firefox and reinstalling it - still did not work.
I checked - the firewall wasn't blocking firefox , so it's not that.
As far as I could find my antivirus (AVG) also was not causing the problem.
I'm at a complete loss - any ideas what has gone wrong?

Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''Network.'''
Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
Check the settings.
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

Firefox won't load any websites. Active tab reads "(untitled)"

I have deleted and reload firefox and still have the problem. When I try to open firefox the page comes up blank white and indicates "done" in lower left corner. The active tab in upper right reads (untitled).

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

Firefox won't load any websites, where as Safari and Internet Explorer have no issues.

I've re-installed Firefox and changed Firefox's proxy settings amongst other suggestions that were made on a similar page. It was Firefox 3.6, but I tried installing the 4 version. And no one has been around to live chat with, pretty lame that its offered if I can't even use it.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google), Opera, or Mozilla Firefox. I already did the "Reset Safari", restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete.

My MacBook Pro won't load any websites on Safari (except this site, Facebook and Google). Opera and Mozilla Firefox won't load any sites whatsoever. I already did the "Reset Safari" several times, restarted the computer half a dozen times, and I can't find this alleged "caches.db" file to delete. I virus scanned the computer with Sophos, Avast, and iAntiVirus and it looks clean.

Is iAntiVirus the best virus protection to use for a MacBook?
The best anti-virus protection is your own common sense, and what you already bought and paid for with your Mac. Third party products such as "iAntiVirus" convey no additional benefit, and as you already determined are very capable of causing trouble.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N

I just updated to 3.6.11 and now firefox won't load any web page

I just updated to 3.6.11 and now firefox won't load any webpage it
just times out I tried diableing add-ons no difference. I't on internet exploers now. Tried rebooting.

Do you use McAfee Antivirus/Firewall/Security products? McAfee released a security update that is blocking Firefox 3.6.11. This should be cleared up with the next McAfee update.

After I boot up from standby, Firefox won't load any web pages

If I let the computer go into standby on it's own, once I start it up again and open Firefox, it won't load any webpages...the wireless icon in the taskbar is showing connection, but nothing happens other than the address bar on Firefox says "loading"

I had this problem too. Running 32 bit Vista on a Toshiba Satellite U305 laptop. When you fold the lid it doesn't matter if Firefox is running or not, when you open it and the system wakes up, then Firefox 7.0.1 doesn't work any longer. Firefox either will not load if it wasn't running when the system went to sleep or it will soon hang if it was running. I started having this problem 2 weeks ago and have since then been uninstalling and reinstalling software that recently updated, checking configurations etc of ZoneAlarm, AVG, Acronis, etc. but nothing I did seemed to resolve the problem. Then this morning I was about to rebuild my system and remembered something I did a couple of weeks ago, install iTunes to support a used iPhone I was given.
I decided to try removing iTunes before undertaking a rebuild and this fixed the problem. Now that I think about it, I installed iTunes on this laptop when it was new and had to remove it because it slowed it down so much. It looks like they resolved a lot of iTunes performance degradation over the years but iTunes still appears to slow your system down and obviously, now also stops Firefox from working. Whose fault is it, Microsoft, Firefox or iTunes? Good luck having them work it out :-). Removing iTunes resolved my own problem. I can live without iTunes but not without Firefox :-)
Note: When the problem occurs, firefox.exe is running in the task manager but you can't kill it. Another problem for the research team. My own research found that MS Vista turns out to be one of the few OS's in the world that doesn't always provide for killing a process. (Lucky me for buying a laptop that has no XP drivers and doesn't warrant the expense of upgrading to 7). Reason for the kill problem? From what I understand, a kill instruction requested of Vista has it asking an application for permission before doing so. Problem is, hung applications rarely reply "sure go ahead".
///// UPDATE:////////
After 12 hours and 4 iterations of putting the laptop to sleep and waking it up, the problem has now recurred. So uninstalling iTunes is not the solution (although it seemed to help at first). Sorry if this confused anyone. My plan now it to regress to an older version of Firefox and see if that fixes the problem. However, I probably need a fresh install anyway after 3 years of overcrowding.

Firefox does not load any websites now, after working well earlier today.

Firefox is not working now - it does not load any websites. Message on screen says:- "8e6 Mobile Client - internet browsing is not possible at this time. Error:80001001".
What I was doing before the problem:-
I had spent time re-organising My Documents.
One folder in My Docuamnts called "High Windows" contained the file "2101HighWin.msi", which I attempted to open.
What I have done since the Firefox problem:-
I have tried to uninstall 8e6 Mobile Client, but it won't let me.
I have uninstalled and re-installed Firefox.
I have used InternetExplorer8 to search thru the Mozilla troubleshooting pages.
Please can you help?
Cheers,
Bruce

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
See:
* [[Server not found]]
* [[Firewalls]]
Make sure that you regularly check if there are updates available for your plugins.<br />
See http://www.mozilla.com/plugincheck/
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.1 r53
# Next Generation Java Plug-in 1.6.0_14 for Mozilla browsers
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

Firefox won't load any pages at all! I even tried uninstalling and reinstalling the program, but no luck. My IE works, but I much prefer Firefox! Help?

Early this morning, my firefox was working perfectly fine. Yet this evening, it won't load any web pages - only IE will. (I hate IE, much prefer FF!)
I tried to uninstall then reinstall firefox, but it didn't help at all. I've tried tons of different sites, but nothing is coming up.
What do I do?
== This happened ==
Every time Firefox opened
== This morning ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)

** FIXED **
I had this problem where I work but it was fine on my home pc. When Firefox upgraded, it detected a proxy on my work network and started to use it even though my previous settings were set to no proxy.
Now all my pages load and my 'find updates' for addons work.
signed,
Relieved.

Firefox will not load ANY websites

When I open Firefox and IE, neither one will load ANY website entered into address bar. However Google Chrome will. So I know that the Internet Connection is fine. Not sure what else to do.

If you aren't able to connect in Firefox, but can connect with other programs, the most common cause is a firewall. See [[Firewalls]] for instructions on configuring firewalls. (Make sure you configure all firewalls that are installed)
Another possibility is that you are in offline mode. Make sure "Work offline" in the File menu is ''unchecked''.
For other causes, see [[Error loading web sites]]

Firefox doesn't load any website

Hello,
I installed Firefox on a Windows 8 laptop recently but I cannot access any website with it, it either gives me the error message "server not found" or simply doesn't do anything.
I tried to uninstall and reinstall it first, then to follow the various troubleshooting suggestions from the support but nothing worked. I am not using a proxy so I set Firefox's connection settings accordingly. I deactivated both antivirus and firewall, I also added Firefox to the list of safe applications in my firewall. I changed the config for IPv6 and DNS Prefetching as instructed. I have not been able to load any page at all since I installed Firefox so I assume that my history, cookies, etc are clean but I did reset Firefox to factory settings anyway.
The version I am using is 33.1 with no extensions or anything else installed.
I have never encountered this problem before so I am completely clueless. I can load any website on the other two browsers that are installed (IE and Chrome) so I guess there is some sort of incompatibility somewhere.
Any help would be very welcome.
Thank you.
The information below comes from the troubleshooting information menu of my Firefox:
Application Basics
Name: Firefox
Version: 33.1
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Graphics
Adapter Description: Intel(R) HD Graphics
Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM: Unknown
Device ID: 0x0106
Direct2D Enabled: true
DirectWrite Enabled: true (6.3.9600.17111)
Driver Date: 1-29-2014
Driver Version: 9.17.10.3347
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Vendor ID: 0x8086
WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 4
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505
browser.startup.homepage_override.buildID: 20141106120505
browser.startup.homepage_override.mstone: 33.1
dom.mozApps.used: true
extensions.lastAppVersion: 33.1
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
network.dns.disableIPv6: true
network.dns.disablePrefetch: true
places.history.expiration.transient_current_max_pages: 104324
plugin.disable_full_page_plugin_for_types: application/pdf
privacy.sanitize.migrateFx3Prefs: true
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: true
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSMIME
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSSSL
Expected minimum version: 3.17.2 Basic ECC
Version in use: 3.17.2 Basic ECC
NSSUTIL
Expected minimum version: 3.17.2
Version in use: 3.17.2
Experimental Features
---------------------

It sounds as though you have worked through this article: [[Firefox can't load websites but other browsers can]].
Do you notice any difference between secure sites and non-secure sites in what error message you get?
Do you use any kind of content filtering or parental control software?

FireFox does not load any website when setting up a working proxy

When i set a proxy for firefox , any proxy ... firefox does not load any thing , it comes with server not found in no time , fire fox is not even searching for it !

I read those before .. but my problem is not any one of them !
when i set proxy on firefox it does not work !
when i set proxy on IE then setting firefox to system proxy it work !!

Suddenly, Firefox won't load many websites. All I get is a blank page. I tried the fix suggested in knowledge base. Used 3 different virus/malware screens. No viruses, but some adware. Removed those, but it still doesn't work

Many common websites won't load, all I get is a blank page. I am running Windows Vista. Tried virus scans, got rid of some adware but it still doesn't work. I am now using Google Chrome. I've used Firefox for many years, but this isn't acceptable
== URL of affected sites ==
http://www.amazon.com
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

Update: This is NOT just related to "Yahoo" pages, while this problem first began with some of my Yahoo pages, it is now also happening with other NON Yahoo things I want to load up. Like Twitter, or Links in emails that load Blank, or even images within emails that show up Blank in the preview part of Yahoo mail. It is NOT a Yahoo issue as I have loaded up my Yahoo Mail in IE and Chrome, and everything loads wonderfully. I can even load up sites like Twitter, and other websites that will NOT load in Firefox, but they come up fine in other Browsers.
I have done the ONLY suggestion that came from Firefox Tech support, to load up FF in Safe Mode, but the problems still exists. I have uninstalled FF and re-loaded it, but the same problem is there.
Does anyone have any ideas here at all? I can't seem to get any Fire Fox help, so I am reaching out to the community here to see if anyone can help.... Thank you !!

Firefox won't load any website/webpage at all, why is this?

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