Firefox won't load homepage.

Mozilla keeps loading the last page visited even tho it's set to load the homepage.

You can check if you have a user.js file in the Firefox profile folder that sets the <b>browser.sessionstore.resume_session_once</b> pref to true.
*http://kb.mozillazine.org/browser.sessionstore.resume_session_once
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*http://kb.mozillazine.org/Preferences_not_saved

Similar Messages

Firefox won't load homepage when launched and crashes when closed.

Last night, while I was in Firefox, a notification popped up that updater.exe had been downloaded. I could easily take a guess: a new version of Firefox was out. I closed Firefox and then had the updater do its thing.
When Firefox then launched & came up with a blank screen (like what you would see with New Tab), I was a little confused. I checked Tools > Options and the general tab was still set to show the homepage when Firefox starts up (Xfinity). I also went through all the other tabs and found that nothing had been changed. It was 18.0, as shown in "About Firefox" so I was scratching my head as to what was going on. Humoring myself, I clicked the "home" Icon, and sure enough it toop me to my homepage. Figuring I'd take a shot at it later, I closed Firefox (The red X in the upper right).
Then things took a stranger turn. Upon closing, the Mozilla Crash Report screen popped up. I figured this was a one-time thing, so I didn't send a report. I launched Firefox again, and again I got a blank screen. Upon closing, the Crash Report screen popped up again. To ensure this was just something with Firefox, I launched Internet Explorer. It showed the homepage upon launch, and didn't crash when closed.
Now, upon getting the troubleshoot information, I discovered another twist: When I go to close one of the tabs, Forefox crashes.
This has me scratching my head. Before I updated, everything was perfectly fine. Now I run into this. Any thoughts?

Alright, I just tried to reset (help > Troubleshooting > click 'Reset Firefox'. It said it would try to hold onto bookmarks, passwords, etc). When it closes, we hit the Crash Report screen again. Launching Firefox reveals nothing has changed (Theme being the same is the give-away). I'd say that hasn't worked as of yet.
I typed about:crashes and copy/pasted everything in the "details" tab. If the "Raw Dump" tab would be more effective, just say so and I'll add that
Signature coffplgn.dll@0x3714
UUID 89ad14cd-e4c9-43d9-9ba0-fa8332130111
Date Processed 2013-01-11 08:26:27
Uptime 27
Last Crash more than 3 months before submission
Install Age 27 seconds since version was first installed.
Install Time 2013-01-11 08:25:31
Product Firefox
Version 18.0
Build ID 20130104151925
Release Channel release
OS Windows NT
OS Version 5.1.2600 Service Pack 3
Build Architecture x86
Build Architecture Info AuthenticAMD family 16 model 2 stepping 3
Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC
Crash Address 0x54d7048
User Comments
App Notes
AdapterVendorID: 0x1002, AdapterDeviceID: 0x9611, AdapterSubsysID: 00000000, AdapterDriverVersion: 8.531.0.0
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
Processor Notes
EMCheckCompatibility True
Winsock LSP
MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0BBE6F70-6FFF-4959-B762-459BA69AE89C}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{0BBE6F70-6FFF-4959-B762-459BA69AE89C}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA2BB869-E7F7-405E-9266-0E2BDF8F748D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{CA2BB869-E7F7-405E-9266-0E2BDF8F748D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2FAAFBE0-C5F0-46B6-A02A-3B87402292F7}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2FAAFBE0-C5F0-46B6-A02A-3B87402292F7}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Adapter Vendor ID 0x1002
Adapter Device ID 0x9611
Total Virtual Memory 2147352576
Available Virtual Memory 1770160128
System Memory Use Percentage 29
Available Page File 4371468288
Available Physical Memory 2476265472
Bugzilla - Report this bug in Firefox, Core, Plug-Ins, or Toolkit
Related Bugs
783369 NEW --- Norton Confidential 2012/2013 crashes (couictlr.dll, coffplgn.dll)
Crashing Thread
Frame Module Signature Source
0 @0x54d7048
1 coFFPlgn.dll coFFPlgn.dll@0x3714
2 couictlr.dll couictlr.dll@0x28355
3 couictlr.dll couictlr.dll@0x3dcec
4 couictlr.dll couictlr.dll@0x35609
5 couictlr.dll couictlr.dll@0xbe7f
6 oleaut32.dll APP_DATA::AllocCachedMem
7 couictlr.dll couictlr.dll@0x6106b
8 coFFPlgn.dll coFFPlgn.dll@0x590e7
9 coFFPlgn.dll coFFPlgn.dll@0xa812b
10 coFFPlgn.dll coFFPlgn.dll@0x51748
11 coFFPlgn.dll coFFPlgn.dll@0x2bec
12 coFFPlgn.dll coFFPlgn.dll@0x4ef66
13 coFFPlgn.dll coFFPlgn.dll@0xb335b
14 coFFPlgn.dll coFFPlgn.dll@0xc753f
15 coFFPlgn.dll coFFPlgn.dll@0x3c5a3
16 coFFPlgn.dll coFFPlgn.dll@0xa7b00
17 coFFPlgn.dll coFFPlgn.dll@0xa522
18 coFFPlgn.dll coFFPlgn.dll@0xc6fe
19 coFFPlgn.dll coFFPlgn.dll@0x2a908
20 coFFPlgn.dll coFFPlgn.dll@0xc8813
21 coFFPlgn.dll coFFPlgn.dll@0xa9e51
22 coFFPlgn.dll coFFPlgn.dll@0x2a346
23 coFFPlgn.dll coFFPlgn.dll@0xaa35b
24 xul.dll nsObserverService::NotifyObservers xpcom/ds/nsObserverService.cpp:149
25 xul.dll nsCOMPtr_base::assign_from_qi obj-firefox/xpcom/build/nsCOMPtr.cpp:56
26 xul.dll xul.dll@0xebfe67
27 @0x12c713
28 xul.dll nsWindowWatcher::RemoveWindow embedding/components/windowwatcher/src/nsWindowWatcher.cpp:1221
29 xul.dll nsAppShellService::UnregisterTopLevelWindow xpfe/appshell/src/nsAppShellService.cpp:525
30 xul.dll nsTimerImpl::Release xpcom/threads/nsTimerImpl.cpp:138
31 xul.dll nsWebShellWindow::Destroy xpfe/appshell/src/nsWebShellWindow.cpp:758
Show/hide other threads

Firefox won't load google image search results

Firefox won't load google search results. It will load the page of results with the thumbnails etc. but if you click any of them, just a loading spinning icon appears on the tab and it never loads.
I have tried:
Both logged in and out of google account,
All other areas of google work with no problems (news, shopping etc.),
Site working perfectly in Internet Explorer,
Running firefox in safemode,
Manually disabling all plugins and addons,
Clearing the cache and cookies,
Opening results in new tab just results in white page with web address but it never loads,
Restarting both my PC and router.
It's not been working for at least the past 6 hours. Last time I used it was about a week ago and it was working fine then. I've not noticed any problems on any other sites this week that I can recall.

Updating firefox to version 17.0 appears to have solved this.

I just updated to 3.6.11 and now firefox won't load any web page

I just updated to 3.6.11 and now firefox won't load any webpage it
just times out I tried diableing add-ons no difference. I't on internet exploers now. Tried rebooting.

Do you use McAfee Antivirus/Firewall/Security products? McAfee released a security update that is blocking Firefox 3.6.11. This should be cleared up with the next McAfee update.

Images in firefox won't load on android

images in firefox won't load on android. there is no option to click to download images - there is nothing in the image boxes at all.

Can you please update to Firefox 19?

My Firefox won't load any websites, but other web browsers will. I have tried following the proxy help to fix this, with no luck. What can I do next?

Any website I try to visit using Firefox won't load, it just keeps saying that it is unable to connect. I tried other web browsers, and they work no problem. I tried following the proxy steps provided, but did not help.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Firefox won't load web pages all the way, what can I do to fix this

I have this problem where firefox won't load any webpages all the way and if I try refreshing the page it shows some of the webpage but not the whole thing....and now it won't load any images either. I have tried everything that i could think of and nothing works. I can't watch anything on youtube or go on facebook and google won't work either.

There seems to be something of a pattern in that those are all secure sites (HTTPS address). Have you noticed any certificate errors recently that you might have solved by adding an exception, or does everything seem normal otherwise?
Here are the usual things:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

Firefox won't load pages, but other browsers will.

Firefox won't load any internet pages, but different browsers, both Chrome and Explorer work, I havent tried others. I've un-installed, changed the name of the folder of the plug-ins that were left so it wouldn't recognize them, then re-installed nothing happened. I've checeked for viruses, proxies, and i'm pretty sure its not a firewall, I think we only have one and I checked it, plus there is no prompt asking me if I want to allow firefox to access the internet. It won't run in safe mode, so its not any add-ons, clearing the cache didn't do anything either. Its also not in offline mode. What else could it be?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Ever since installing a VPN (astrill), Firefox won't load webpages until Astrill is connected.

I installed a VPN, Astrill, and since Firefox won't load webpages unless it is on and connected. Once the initial connection has been made, I can turn off the VPN and firefox continues working. I'm on a windows 8.1 operating system. Has anyone had similar problems?

Try going to your Add-ons > Extensions, and disabling the Astrill extension.

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N

Firefox won't load check images from my online bank.

Firefox won't load check images from my online bank. It had been doing so with no problems, but stopped 2 days ago. I can get into my account and navigate with no problems. But when I click to see the image of a check, I get a blank page.
I am using Firefox 3.6, but I have the same problem on my laptop with Firefox 4
It works fine with Safari and Internet Explorer.

If you can't open them in Firefox anymore (you seem to have a plugin: View PDF documents within your web browser) then download the documents to the desktop and open them with a program that can open PDF files.
See also to be sure that that plugin is still selected:
* https://support.mozilla.com/kb/Managing+file+types
Do you otherwise have problems with PDF files?

After doing a system restore, Firefox won't load pages.

I restored my laptop a couple of days ago (from a previous date, not a full system restore), now firefox will open to the home page (google), but will not load any other page. It doesn't even bring up the "page won't load" page, it just continually says 'connecting' forever. I also noticed, even when I first open firefox, and it opens the google homepage, it doesn't have google.com in the address bar, it has 'about:home'. Internet explorer seems to be working fine, and my internet connection is fine, so I am not sure what the problem seems to be.

hello rlyslowff, one thing you could try is to remove all program rules for firefox from your firewall/security software and let it detect the program again...
please also [https://www.mozilla.org/en-US/plugincheck/ update your plugins] (some of them are out-dated & have security vulnerabilities that are actively exploited on the web).
in case this didn't solve the issue, go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum, as this might give us further clues what is going on...

Firefox won't load parts of web pages or let me log into certain websites

I don't quite know how to really explain this, so I'll provide two examples of the problems I'm experiencing:
The first is that, whenever I go onto any of those Wikia sites, Firefox doesn't seem to load anything other than the main page content. By this, I mean that it won't load any "Recently edited/added pages" box or "Recently uploaded images" box on the right hand side of the page, nor will it open the Contents tab to navigate different sections of the main page content itself.
Another problem I'm having is logging in to a website I usually frequent. It uses Facebook, Twitter and/or Google+ to log in, and the site has recently started running on Flash and Silverlight. Up until a few weeks ago, I am unable to log in to this website for the same reason as the example above - it just doesn't seem to load after clicking to log in, yet the rest of the site is fully functional.
In regards to the former example, I did manage to do something with Java that managed to fix it, however when attempting to emulate the solution when it happened again, nothing happened. I'm unsure of what the problem is. Can someone help?

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can open the Web Console (Firefox/Tools > Web Developer).
Check on the Network tab if any content is blocked and has a file size 0 (zero).
*https://developer.mozilla.org/Tools/Web_Console

After I boot up from standby, Firefox won't load any web pages

If I let the computer go into standby on it's own, once I start it up again and open Firefox, it won't load any webpages...the wireless icon in the taskbar is showing connection, but nothing happens other than the address bar on Firefox says "loading"

I had this problem too. Running 32 bit Vista on a Toshiba Satellite U305 laptop. When you fold the lid it doesn't matter if Firefox is running or not, when you open it and the system wakes up, then Firefox 7.0.1 doesn't work any longer. Firefox either will not load if it wasn't running when the system went to sleep or it will soon hang if it was running. I started having this problem 2 weeks ago and have since then been uninstalling and reinstalling software that recently updated, checking configurations etc of ZoneAlarm, AVG, Acronis, etc. but nothing I did seemed to resolve the problem. Then this morning I was about to rebuild my system and remembered something I did a couple of weeks ago, install iTunes to support a used iPhone I was given.
I decided to try removing iTunes before undertaking a rebuild and this fixed the problem. Now that I think about it, I installed iTunes on this laptop when it was new and had to remove it because it slowed it down so much. It looks like they resolved a lot of iTunes performance degradation over the years but iTunes still appears to slow your system down and obviously, now also stops Firefox from working. Whose fault is it, Microsoft, Firefox or iTunes? Good luck having them work it out :-). Removing iTunes resolved my own problem. I can live without iTunes but not without Firefox :-)
Note: When the problem occurs, firefox.exe is running in the task manager but you can't kill it. Another problem for the research team. My own research found that MS Vista turns out to be one of the few OS's in the world that doesn't always provide for killing a process. (Lucky me for buying a laptop that has no XP drivers and doesn't warrant the expense of upgrading to 7). Reason for the kill problem? From what I understand, a kill instruction requested of Vista has it asking an application for permission before doing so. Problem is, hung applications rarely reply "sure go ahead".
///// UPDATE:////////
After 12 hours and 4 iterations of putting the laptop to sleep and waking it up, the problem has now recurred. So uninstalling iTunes is not the solution (although it seemed to help at first). Sorry if this confused anyone. My plan now it to regress to an older version of Firefox and see if that fixes the problem. However, I probably need a fresh install anyway after 3 years of overcrowding.

Memory leak? Firefox won't load pages/open.

Ok, I believe there is a memory leak. I am surfing ok then a page wont load. I go to taskmgr and I show that one firefox has 104,990 K of memory. The rest have at most 3,000K. After the page won't load I close Firefox. It won't open. I have to turn on PC and unplug to get it to open again.

This issue can be caused by an extension or plugin that isn't working properly.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

Firefox won't load homepage.

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