Firefox won't load, uninstall-ed & tried to load 7.0.1 - no luck

I've an EEEpc 1005 go, that I use on the road.
Suddenly FireFox will not load.
So I un-installed FireFox (version 4 something) & tried to install
7.0.1 - no luck
I'm using SRWare Iron as a browser to contact you.
I've done a full scan with McAfee & nothing found.
I like FireFox, cos I feel safe with it, just want it back.
Andy

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Latest version of Firefox is having problems loading sites, it tries to load to Google Analytics. No error messages, just a page that won't load. How do I stop this?

Latest version of Firefox is having problems loading some sites, it tries to load and then gets taken over trying to load Google Analytics. No error messages, just a page that won't load. How do I get rid of this, it is a "pain in the neck"
== URL of affected sites ==
http://

I just spent 3 days with this issue as well. I finally fixed it by reluctantly adding yet another add-on called ADBLOCK
I was able to selectively block google-analytics. Now pages that weren't loading before are now loading.
eg vimeo.com starbucks.com & other random sites.
This was a tough one to fix because there is NO ERROR MESSAGE..page just shows it's loading...forever..& the bottom of my browser says 'waiting for google analytics'. I finally figured out google analytics is the culprit. Ironically, some help pages in trying to find a fix wouldn't load for me due to google analytics arghhh!
Im on a macbookpro & Safari worked fine for these same sites. It was just Firefox. I nearly switched back to Safari because of this stupid issue.
I'm wondering if this was caused by recent firefox 'updates'...

I followed your help directions on "Corrupt extension files" under "Unable to install add-ons", foolishly deleting the files you told me to. Now firefox won't open. I tried reinstalling firefox but it still won't open. Now what do I do?

I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)<br />
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I had to uninstall Firefox (SpeedBrowser would load when I opened), now Firefox won't install after several hours of loading. Is there a setting I need to fix

I tried several times to install Firefox. I have Win7 and it wont install.

Hello yolanda.alexa, you have to uninstall the SpeedBrowser from your windows programs, go from Start/Windows > Control Panel > Uninstall a program > right-click any related to Speed Browser > Uninstall.
also please try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Now try to install firefox from the next (full installer) link : https://www.mozilla.org/en-US/firefox/all/
thank you

What do I do if Firefox crashes a few secs after trying to load any animated material, be it ads at the side of Cheezburger websites, YouTube videos, or Hulu?

I just bought a new HP Pavilion 23 inch All-In-One desktop, the one without a modem on the side because everything stands straight up. I'm usually technically literate and can figure most things out easily. This, however, dumbfounds me because I have to think and know exactly how something does what, and I cannot come up with an answer at all. Anyway I downloaded Flash a couple more times to try to fix this problem, but it hasn't gone away. What it does, is, whenever I want to watch [or don't want to watch, in some side-of-website-video-ads] the Firefox tab with the animation will be very sensitive, and the slightest click to any website, such as the next Cheezburger Website page, or just the fact that a video is loading on YouTube or on Hulu will cause Adobe Flash Player to crash within a few milliseconds. It does let you hear the first 5 seconds or so of the video before it stops [a few seconds after Adobe's unresponsiveness, I might add] due to Adobe not responding and therefore crashing. In most cases where the video does make it crash, the majority of the time either the video's picture won't load before it crashes, or, even if a picture does attempt to load, it's just a dark forest green color instead of the video's picture on YouTube. If I'm just looking at non-moving pictures and small GIFs, such as the funnies at Cheezburger websites or the funnies at Explosm.net, it doesn't crash on me. The majority of the videos I watch are Anime related. I don't want to have to use Google Chrome, since I trust Firefox to catch ads from popping up, which is very nice, but I might have to if this is not resolved.

Is anyone here to help?

Firefox continuously brings up errors while trying to load web sites.

Over the past few months I have been having problems with Firefox loading web sites. I get the error of either the connection timed out or server took too long to respond, etc, etc. I have done all the troubleshooting tips like emptying cookies, deleting history and I even started Firefox with all plugins and add on disabled and still the same thing. I did the update for the plugins and all that and still no luck. I even uninstalled Firefox and reinstalled Firefox. I checked to make sure it wasn't my system and I even disabled all addons, plugins, and anti virus software and still no luck. The same thing happens even in private browsing mode. This has been happening ever since the last Firefox update. I can't connect to eBay, Dell, and some others even after putting those sites on the safe lists in my firewall and everything. I have no problems with other browsers. And every once in a while if I click "Retry" the page will load fine. And when the "Retry" button doesn't work, I right click and choose reload which works from time to time. Opening up the error console under "Web Developer" option and select the errors tab, it lists nothing but a bunch of Java exception errors and wrong css coding for the sites.
So what is going on?

Do you have that problem when running in the Firefox SafeMode? <br />
[http://support.mozilla.com/en-US/kb/Safe+Mode] <br />
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this: <br />
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Firefox 3.6.11 crashes silently trying to load ebay logon

When I type my.ebay.co.uk in the address bar or go to www.ebay.co.uk and click sign in, Firefox starts loading data (from signin.ebay.co.uk) but then vanishes. No error message, no crash code, nothing. This happens in my regular profile (noscript etc.) and in a spare profile with no plugins, cookies and history cleared.

It looks like it's caused by the ubuntu modifications 0.9rc2 , which were loading on my "clean" profile - disabling this extension fixed it.

Error 2330 after trying to load 8.1 with other message prior to that.

Help, I have tried all the messages I have read! I unistalled Itunes, uninstalled Quicktime, tried to load earlier version 8.0 to no avail (even 7.0)!
My system will go in a circle and will constantly try to load 8.1 even after I say cancel. If I didn't love my Ipod I would post nasty messages about Apple software!
The good news is if I connect my Ipod it appears to open Itunes (I can only assume the Itunes is from my Ipod) It will sync then close Itunes, I cannot stop any activity.
How can I start over with an evenealier Version? I did try but I get this error message just before Error 2330 that States "unable to create ......\mobile device\bin or something like that. When I look at files I see or should say , saw that directory now It would appear nothing works.
Do I have to wait for 8.5 until this is fixed? I run windows XP, and tried both versions 64bit and the xp. I miss my Itunes and my 16gig of music.

Ok IT IS NOW FIXED.
Here is what worked for me.
I think since I kept having a message "....\bin" I deceided to rename the primary folder C:\programs\common\apple\mobile device support. (xxxMobile device supportxxx).
I removed all programs ( Itunes updater, Quicktime, safari) using windows add / remove programs. I then emptied recycle bin. I shut off my Dell ,then turned back on.
I then installed the 32 bit XP version, and it is now working.

Firefox won't start after windows update

After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
XML Parsing Error: undefined entity
Location: chrome://mozapps/content/extensions/update.xul
Line Number 14, Column 1:
<wizard id="updateWizard"
^
Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
Thanks
DK

I cheated a little bit and put the issue url in a working version of firefox:
chrome://mozapps/content/extensions/update.xul
What I got was a page that looked like this below and console:
blah blah parser:
<pre><nowiki> xml-stylesheet
xml-stylesheet
<wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
<script type="application/javascript" src="chrome://mozapps/content/extensions/update.js"></script>
<stringbundleset id="updateSet">
<stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
</stringbundleset>
<wizardpage id="dummy" pageid="dummy"></wizardpage>
<wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
<description></description>
<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
</wizardpage>
<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
Checking your add-ons for compatibility with this
</label>
<separator class="thin"></separator>
<progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents.

Continually trying to load mailboxes

Since we updated to 10.4.11 we can't use Mail: after opening the program the loading circles appear trying to load the mailboxes and this just goes on and on forever. Eventually we have to force quit.
Any ideas?
Message was edited by: jigity_jacked

Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations, and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
Try launching Mail under the following conditions (you may need to force quit it first if it’s running) and post back with your observations:
A. Holding the Shift (⇧) key down until the main window appears. This tells Mail to not select any mailboxes or load any messages upon start up.
B. With no Internet connection.
You may also try trashing the Mail cache:
1. (Force) Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Caches/.
3. Locate the Mail cache folder (not to be confused with the ~/Library/Mail folder where all your mail is stored) and move it to the Desktop (to be deleted after opening Mail and checking that all your mail is there, i.e. after making sure that you didn’t remove the ~/Library/Mail folder by mistake).
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Suddenly, Firefox won't load many websites. All I get is a blank page. I tried the fix suggested in knowledge base. Used 3 different virus/malware screens. No viruses, but some adware. Removed those, but it still doesn't work

Many common websites won't load, all I get is a blank page. I am running Windows Vista. Tried virus scans, got rid of some adware but it still doesn't work. I am now using Google Chrome. I've used Firefox for many years, but this isn't acceptable
== URL of affected sites ==
http://www.amazon.com
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4

Update: This is NOT just related to "Yahoo" pages, while this problem first began with some of my Yahoo pages, it is now also happening with other NON Yahoo things I want to load up. Like Twitter, or Links in emails that load Blank, or even images within emails that show up Blank in the preview part of Yahoo mail. It is NOT a Yahoo issue as I have loaded up my Yahoo Mail in IE and Chrome, and everything loads wonderfully. I can even load up sites like Twitter, and other websites that will NOT load in Firefox, but they come up fine in other Browsers.
I have done the ONLY suggestion that came from Firefox Tech support, to load up FF in Safe Mode, but the problems still exists. I have uninstalled FF and re-loaded it, but the same problem is there.
Does anyone have any ideas here at all? I can't seem to get any Fire Fox help, so I am reaching out to the community here to see if anyone can help.... Thank you !!

Tried to use Restore to return to pre-Firefox4 but now Firefox won't open and won't uninstall.

After trying to maneuver the new Firefox 4.0 for a while and giving up, I wanted to go back to the 3.6.1.6 version. I used the Restore feature to try to go back to the pre-Firefox 4.0 dowload. Since then, Firefox won't open. I have tried to uninstall Firefox 3.6.1.6, which is listed in my installed programs in the Control Panel, but it doesn't do anything. At this point I don't know what to do. I want to re-instate the 3.6.1.6 version on my computer. Thanks.

You're in a bit of a pickle here because you can't use System Restore to revert to 3.6.16. You probably now have version 1.9.2.x which is in part, files which were not removed when you installed FF4
What you can try and do is use System Resore to undo the last restoration which should take you back to 4.0 again. If that fails, see this article: http://kb.mozillazine.org/Uninstalling_firefox
If the undo restoration is successful, do the following to revert to 3.6.16
Go to [http://www.mozilla.com/en-US/firefox/all-older.html Download Firefox v3.6.16] and download it to the desktop. If necessary, download the file with IE8 and choose to save it to your desktop when you see the prompt.
Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
Then reboot and delete the folder called '''Mozilla Firefox''' at this location: ''C:\Program Files\Mozilla Firefox''
Finally run the installation file you downloaded to the desktop earlier.
Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.

Firefox won't open when I click on the icon. I've tried uninstalling so that I can reinstall, but it says I have to close firefox (which isn't open), so I'm stuck.

The problem: Firefox won't open when I click on the program.
Solutions tried: #1) I tried to uninstall the program so that I can download it again, but the screen shows the message "firefox must be clsoed.. to proceed with installation". However, firefox is not open.
#2) I tried to download firefox, thinking that possibly it would update and solve the problem. However, I get the same error message that "firefox must be clsoed.. to proceed with installation" Problem is that firefox is not open.
I've done a screen shot, so you can see that I do not have the firefox browser open.

Thanks for the reply. I tried repairing the permissions (as well as several other things like deleting the Finder preferences file), but no dice.
Given that the problem cropped up right after updating OS X on two separate machines, it's looking to me like it's just a bug that needs squashing at this point.

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See http://kb.mozillazine.org/Unable_to_save_or_download_files

My Firefox won't load any websites, but other web browsers will. I have tried following the proxy help to fix this, with no luck. What can I do next?

Any website I try to visit using Firefox won't load, it just keeps saying that it is unable to connect. I tried other web browsers, and they work no problem. I tried following the proxy steps provided, but did not help.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Firefox won't load, uninstall-ed & tried to load 7.0.1 - no luck

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