Firefox won't load when using desktop/start menu icons but loads when starting off links in emails

When I try to start Firefox by the start menu, desktop or any other icon Firefox opens but then freezes and won't respond at all.
If I go to an email and then click on a link than Firefox will open and then load as normal and I can then go about using Firefox.
This has only be happening for the last few days and I have tried all the trouble shots and nothing has changed.

I Have this problem too. won't even start when dbl click the .exe file directly either. but a link in another app or email works fine. I have tried all the stuff here and uninstalled and reinstalled countless times. Using new profile, disabling Norton firewall and antivirus for the installs, only thing that worked was going back to v3.6. and a real early thunderbird too (it was also crashing on starting) Was fine for about three weeks then updated them, The went in stages not all at once and was fine till the newest group of versions. then went back to crashing. this time backgrading did not work. I installed the newest versions Firefox & Thunderbird many more times and by accident found that fresh after a install could open TB first and click a link in a email and FF started ok.
but still will not start from desktop or windows explorer
It is ridiculous to have to open another app to click on a link you don't want to get to where you do want. What is the difference in the links.
ks
also would not start in safe mode or a completely new install.
V.17.0 is the FF thats installed now and at least works as long as I don't try to open it
from desktop or windows explorer, more than a little nervous about going to v.20.

Similar Messages

Firefox won't open when prompted the first time. Says "Not Responding". I have to hit cntrl/alt/del then try starting again. Sometimes multiple times.

Firefox won't open when prompted the first time. Says "Not Responding". I have to hit cntrl/alt/del then try starting again. Sometimes multiple times.

Sounds like a "hang at exit" problem. There are several possible causes for that error. See:
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs (see "Hang at exit" section)
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem: http://support.mozilla.com/en-US/kb/Safe+Mode
**Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''one at a time''' until the problem reappears. '''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
** See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting

Firefox won't load web pages all the way, what can I do to fix this

I have this problem where firefox won't load any webpages all the way and if I try refreshing the page it shows some of the webpage but not the whole thing....and now it won't load any images either. I have tried everything that i could think of and nothing works. I can't watch anything on youtube or go on facebook and google won't work either.

There seems to be something of a pattern in that those are all secure sites (HTTPS address). Have you noticed any certificate errors recently that you might have solved by adding an exception, or does everything seem normal otherwise?
Here are the usual things:
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference?

Firefox won't load check images from my online bank.

Firefox won't load check images from my online bank. It had been doing so with no problems, but stopped 2 days ago. I can get into my account and navigate with no problems. But when I click to see the image of a check, I get a blank page.
I am using Firefox 3.6, but I have the same problem on my laptop with Firefox 4
It works fine with Safari and Internet Explorer.

If you can't open them in Firefox anymore (you seem to have a plugin: View PDF documents within your web browser) then download the documents to the desktop and open them with a program that can open PDF files.
See also to be sure that that plugin is still selected:
* https://support.mozilla.com/kb/Managing+file+types
Do you otherwise have problems with PDF files?

My Firefox won't load any websites, but other web browsers will. I have tried following the proxy help to fix this, with no luck. What can I do next?

Any website I try to visit using Firefox won't load, it just keeps saying that it is unable to connect. I tried other web browsers, and they work no problem. I tried following the proxy steps provided, but did not help.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Firefox won't load google image search results

Firefox won't load google search results. It will load the page of results with the thumbnails etc. but if you click any of them, just a loading spinning icon appears on the tab and it never loads.
I have tried:
Both logged in and out of google account,
All other areas of google work with no problems (news, shopping etc.),
Site working perfectly in Internet Explorer,
Running firefox in safemode,
Manually disabling all plugins and addons,
Clearing the cache and cookies,
Opening results in new tab just results in white page with web address but it never loads,
Restarting both my PC and router.
It's not been working for at least the past 6 hours. Last time I used it was about a week ago and it was working fine then. I've not noticed any problems on any other sites this week that I can recall.

Updating firefox to version 17.0 appears to have solved this.

I just updated to 3.6.11 and now firefox won't load any web page

I just updated to 3.6.11 and now firefox won't load any webpage it
just times out I tried diableing add-ons no difference. I't on internet exploers now. Tried rebooting.

Do you use McAfee Antivirus/Firewall/Security products? McAfee released a security update that is blocking Firefox 3.6.11. This should be cleared up with the next McAfee update.

Firefox won't open when I click on the icon. I've tried uninstalling so that I can reinstall, but it says I have to close firefox (which isn't open), so I'm stuck.

The problem: Firefox won't open when I click on the program.
Solutions tried: #1) I tried to uninstall the program so that I can download it again, but the screen shows the message "firefox must be clsoed.. to proceed with installation". However, firefox is not open.
#2) I tried to download firefox, thinking that possibly it would update and solve the problem. However, I get the same error message that "firefox must be clsoed.. to proceed with installation" Problem is that firefox is not open.
I've done a screen shot, so you can see that I do not have the firefox browser open.

Thanks for the reply. I tried repairing the permissions (as well as several other things like deleting the Finder preferences file), but no dice.
Given that the problem cropped up right after updating OS X on two separate machines, it's looking to me like it's just a bug that needs squashing at this point.

Images in firefox won't load on android

images in firefox won't load on android. there is no option to click to download images - there is nothing in the image boxes at all.

Can you please update to Firefox 19?

Firefox won't load pages, but other browsers will.

Firefox won't load any internet pages, but different browsers, both Chrome and Explorer work, I havent tried others. I've un-installed, changed the name of the folder of the plug-ins that were left so it wouldn't recognize them, then re-installed nothing happened. I've checeked for viruses, proxies, and i'm pretty sure its not a firewall, I think we only have one and I checked it, plus there is no prompt asking me if I want to allow firefox to access the internet. It won't run in safe mode, so its not any add-ons, clearing the cache didn't do anything either. Its also not in offline mode. What else could it be?

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Firefox won't let me use any of the links-I can't add new links by clicking on the + box. I can't delete or add links. I can't even open one of the links at the top of this page Thanks

Firefox won't let me use any of the links-I can't add new links by clicking on the + box. I can't delete or add links. I can't even open one of the links at the top of this page

I'm not sure what you mean by "the + box". Is that a feature on one of your toolbars?

Ever since installing a VPN (astrill), Firefox won't load webpages until Astrill is connected.

I installed a VPN, Astrill, and since Firefox won't load webpages unless it is on and connected. Once the initial connection has been made, I can turn off the VPN and firefox continues working. I'm on a windows 8.1 operating system. Has anyone had similar problems?

Try going to your Add-ons > Extensions, and disabling the Astrill extension.

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pa

I uninstalled Norton 360 under windows xp and now I'm getting this problem that firefox will no longer load pages. IE and Outlook still work and I can access the internet with them, I can ping any website I like successfully but Firefox won't load any pages ... N
== This happened ==
Every time Firefox opened
== I uninstalled Norton 360 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; Media Center PC 4.0; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.2; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I found a fix for this, not only firefox but several other networking programs were broken as well (Outlook and IE were ok for some reason) so I reasoned that the Norton uninstall was incomplete somehow - I had done it from the add/remove programs in the control panel. Sure enough that's not enough to release Norton's tentacles in your system, there's an uninstall tool on their website (a whole set of them actually) that managed to carve it out completely and after a restart everything was back to normal. My machines will definitely be Norton-free from now on ... N

Using Firefox (and having ZoneAlarm), when logging into my work email (Lotus Notes) through a secure Citrix program, a quesitonmark types as and accented "E". This does not happen when using IE (which I prefer not to use). I have turned off the anti-key

Using Firefox (and having ZoneAlarm), when logging into my work email (Lotus Notes) through a secure Citrix program, a question mark types as and accented "E". This does not happen when using IE (which I prefer not to use). I have turned off the anti-keylogger in ZA (an old, and no longer successful fix). Can anyone help? I need my question marks at work.
Thanks!
PS. my keyboard language is not set to French.
== This happened ==
Every time Firefox opened
== I tried to type a "?" in a work email using remote access.

Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
May not be related to your problem but some of your Firefox Plugins are out-dated
* Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

Firefox crashes frequently crashes when I'm retrieving my email in Comcast. How do I get this fixed. Annoying!!!

Firefox keeps on crashing when I am checking my email in comcast.net. Been going on for a few weeks now. Still not fixed. If not fixed soon I will stop using Firefox. Safari works fine on my Mac. Len Perry - [email protected] see below
Process: firefox-bin [288]
Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
Identifier: org.mozilla.firefox
Version: 3.6.16 (3.6.16)
Code Type: X86 (Native)
Parent Process: launchd [84]
Date/Time: 2011-04-10 15:14:20.521 -0400
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 247977 sec
Crashes Since Last Report: 8
Per-App Interval Since Last Report: 17585 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: FDE616F0-8F57-4819-8395-98048C40287A
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

I could not find any info on whether this is malware or not on the internet. Windows Defender, Avast, and Anti-SuperSpyware did not find a problem.
But the Casual games window, that was coming up when I tried to open aol mail, went away after I uninstalled all versions of Firefox (including personal customization, addons and cookies) and did a clean install of Firefox.

Firefox won't load when using desktop/start menu icons but loads when starting off links in emails

Similar Messages

Maybe you are looking for