Firefox won't open any of my requested web sites, instead I am redirected to full page advertising (e.g.- Phoenix University, etc.

I've also tried opening Explorer directly and the same problem exists.

My Remote Site root directory is entered as /www/. I entered it as /www/ rather than simply /www because I was directed to by Your-Site.com Support.
I don't think the syntax is particularly crucial.
All they really say is
"When you connect via FTP most clients will log into the "root" or "/" directory. You must change to the "/www" directory before you start uploading.
Most FTP clients have a section that displays the remove server - when you first login you should see a "/www" directory; if you do, try double clicking it to put yourself into the www directory. If you don't see a www directory check to see if you're in it already.
Once you're in your www directory you should upload your files."
http://accounts.your-site.com/support/index.php?_m=knowledgebase&_a=viewarticle&kbarticlei d=109&nav=0
Provided you're pointing DW to the www directory on the remote site, the setup is correct.
Have you spoken to your host about why the site is not showing up?

Similar Messages

Mac won't open pages in browsers. Chrome and Firefox won't open any pages - Safari will only open a selected few.

I've had some strange browser issues, with Conduit being added to Chrome (which I've tried to remove via the browser settings). Chrome will open my Gmail account but no ther pages. Firefox won't open anything. Safari opens a few pages (this forum thankfully) but is very selective.
Google is returning results to me via Google.es rather than Google.co.uk
I can use all browsers freely on other devices on home network (although Google.es has popped up on my iPhone now). I've run anti-virus software which hasn't picked up any problems. I've tried uninstalling Chrome and Firefox, but am unable to do so.
Any help or guidance would be really, really appreciated.
I'm running the most recent version of Mavericks on 2012 iMac.

Hi,
First of all click Safari/Reset Safari, next click Safari/Preferences/Extensions and turn off extensions. The re-test
If the problem persists, try using safari in safe mode:
Use this link to see how to do this:
http://support.apple.com/kb/HT1564
If Safari works ok in safe mode, then your problem points to something 3rd party related.
Have a look at this:
http://support.apple.com/kb/TS3230?viewlocale=en_US
I hope this helps

Firefox won't open any sites that I've never been to before

Firefox will not open any new sites that I have never been to before nor will it let me search for any questions that are new on the little search feature on the top right of the screen. All sites that have been previously visited are fine - for new ones I just get the little circle that goes round and round (sorry, I'm not really computer literate) until it finally tells me that it has timed out. I can get to these new sites just fine through explorer. I may remember incorrectly but not long ago there was an update for something (may have been java or google) and afterwards a box popped up and I think I checked something that I thought I was supposed to check but now think I wasn't - but have had this problem ever since.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Firefox won't open any more and won't reinstall

My Firefox browser suddenly won't open at all. I tried to reinstall but when I clicked the 'run' button, all information disappeared but nothing happened. I went to my 'downloads' to try again but the same thing happened. It will not reinstall. I have an HP Envy laptop with windows 8.

hello christine, since this can sometimes be caused by malware active on a system, please run a scan with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
[[Troubleshoot Firefox issues caused by malware]]

After latest update a few minutes ago, Firefox won't open any web pages.

I was on a local web page run by a local server on my intranet. Firefox was not open. I opened it (the last time it worked successfully was a few hours ago). It did an update. After the update, it tried to open a Firefox web page - that failed. The local web page I was on would not open either. The web pages still work from Internet Explorer.

Can you start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key?
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can try to reinstall Firefox.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox won't open at all, and when I try to use the 'run' feature, it says the file has been moved, etc. I use Windows 8 and I can not lose my bookmarks. Help?

Firefox has been working great on my computer for months, and then all the sudden it wouldn't load any pages. So naturally I restarted my computer, but when it restarted Firefox wouldn't open at all. The icon glows for a bit like normal, then it fades and never actually opens. When I try to use the 'run' command, I get this error:
"C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
I also tried the same for the file in the x86 folder but it gave the same error, and I went and looked for the files in the location given and they were there.
Firefox didn't crash, so there aren't any other error messages I can give you.
The things I had bookmarked are really important, I can not lose those, but other than that I'm fine with anything else needing to re-installed, etc.
Help please?

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

My Firefox won't load any websites, but other web browsers will. I have tried following the proxy help to fix this, with no luck. What can I do next?

Any website I try to visit using Firefox won't load, it just keeps saying that it is unable to connect. I tried other web browsers, and they work no problem. I tried following the proxy steps provided, but did not help.

Did you check your security software (firewall)?
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls
If you use a Firefox 4 beta release then you should create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Google Chrome and Firefox won't open any sites. Internet explore can.

Internet Explorer will run any sites. After installing google chrome and firefox its opens the browser but then when i enter a site, any site, it just wont go... It's not giving me an error message... i push the "enter" key and the busy locator, the circle thing that rotates to indicate the page is loading. it just pops for like 1 sec still remains on the main page.

Hello justinmendoza89, check if your [https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet#os=win7&browser=fx16 firewall] or other security software(antivirus, antispyware) prevent firefox access .
[https://support.mozilla.org/en-US/kb/configure-windows-firewall-allow-firefox-access#os=win7&browser=fx16 Configure Windows Firewall to allow Firefox access to the Internet]
thank you

Firefox won't open any website and displays an Invalid URL at all websites.

Until now, I had no trouble with Firefox but everytime the new Firefox updated, everything came up as Invalid URL. For about a week I realised I could 'restore previous versions' of the file every day but now that isn't an option and I cannot access any website.
Can anybody help me?

hello christine, since this can sometimes be caused by malware active on a system, please run a scan with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
[[Troubleshoot Firefox issues caused by malware]]

Firefox won't open localhost files, it downloads the file instead and then won't show images, IE9 localhost works fine.

I have installed XAMPP to preview web pages locally. Everything works fine in IE9 but not in Firefox. When I load a localhost page Firefox downloads the file, then displays the downloaded file without showing images within the page.
So, in IE9 the address bar looks like this (correctly): http://localhost/my_sites/WebMaestro/Exercises/Lesson8/changeImage.html
In Firefox the address bar looks like this: file:///C:/Users/Rog/AppData/Local/Temp/changeImage-3.html

Are you using a Firefox extension like '''Auto Save Document ''' ? If you are using then you need to disable it. The documents are stored as html-text only (no embedded objects like pictures etc.) As a result the images don't appear on browser.

Firefox won't load from dock when another web site is loaded

For example: Hotmail or any other website is the current site loaded.
If I click the Firefox icon in the dock, FF doesn't load. I have to close the current site, then FF will load from the dock.

For example: Hotmail or any other website is the current site loaded.
If I click the Firefox icon in the dock, FF doesn't load. I have to close the current site, then FF will load from the dock.

I changed my setting to private browsing and now firefox won't open. Any ideas?

I changed my setting to private browsing and now firefox won't open. Any ideas?

In what way did it not open? Was the Firefox icon on the task bar?
Did you get any error messages? Did the computer show Firefox
as running?

Firefox won't open links from Mac Mail

Like everyone else Apple Mail links will not open in Firefox if it is already open. Clicking a link brings FF to the front but no page loads. Links work if FF is not open. Links work if command is pressed whilst clicking the link (opens in new tab in background).
Problem occurred after 32.0.2 update, it appeared to briefly resolve itself after 32.0.3 update, but stopped (I think) on next reboot.
Have monkeyed around for ages with different combinations of default browser and rebooting.
Will abandon FF and go back to Safari if this isn't sorted soon - shame.

I just want to link to these earlier threads so you don't get a lot of duplicate suggestions that have already been covered there:
* [https://support.mozilla.org/questions/1018542 Firefox won't open email links after update to version 32]
* [https://support.mozilla.org/questions/1023202 No tab opens when I click on a link if any Firefox window is already open]
(There might be others, but those are the ones I've seen)
Work is proceeding on [https://bugzilla.mozilla.org/show_bug.cgi?id=1017595 Bug #1017595 – Links from external applications sometimes fail to open when Firefox is hidden] but as you can tell from the title, this is focused on the problem of Firefox not coming out of hiding from the dock or coming out of hiding but not loading the page. If this also occurs when Firefox is not hidden at all, there may be a secondary issue. But hopefully solving the one will solve the other. Unfortunately, I don't know whether it will be in time for Firefox 33.

Firefox won't open on new installation

I have just installed arch 64 on this machine, and firefox won't open. I can't get any kind of feedback out of the process either. It just sits there, using hardly any cpu, but nothing happens.
ldd /usr/bin/firefox gives me no errors.
This is the output from gdb:
gdb firefox
GNU gdb (GDB) 7.5.1
Copyright (C) 2012 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law. Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-unknown-linux-gnu".
For bug reporting instructions, please see:
<http://www.gnu.org/software/gdb/bugs/>...
Reading symbols from /usr/bin/firefox...(no debugging symbols found)...done.
(gdb) c
The program is not being run.
(gdb) run
Starting program: /usr/bin/firefox
warning: Could not load shared library symbols for linux-vdso.so.1.
Do you need "set solib-search-path" or "set sysroot"?
[Thread debugging using libthread_db enabled]
Using host libthread_db library "/usr/lib/libthread_db.so.1".
Traceback (most recent call last):
File "/usr/share/gdb/auto-load/usr/lib/libgobject-2.0.so.0.3400.3-gdb.py", line 9, in <module>
from gobject import register
File "/usr/share/glib-2.0/gdb/gobject.py", line 3, in <module>
import gdb.backtrace
ImportError: No module named backtrace
[New Thread 0x7fffe87f9700 (LWP 6148)]
[New Thread 0x7fffe77df700 (LWP 6149)]
[New Thread 0x7fffe6bff700 (LWP 6150)]
[New Thread 0x7fffe5de4700 (LWP 6151)]
[New Thread 0x7fffe55e3700 (LWP 6152)]
[New Thread 0x7fffe49e2700 (LWP 6153)]
[New Thread 0x7fffe41e1700 (LWP 6154)]
[New Thread 0x7fffe39e0700 (LWP 6155)]
[New Thread 0x7fffe2dff700 (LWP 6156)]
[New Thread 0x7fffe1e9f700 (LWP 6157)]
[New Thread 0x7fffe12ff700 (LWP 6158)]
[New Thread 0x7fffe03ff700 (LWP 6159)]
[New Thread 0x7fffde1ff700 (LWP 6160)]
[New Thread 0x7fffdd9fe700 (LWP 6161)]
[New Thread 0x7fffdcbff700 (LWP 6162)]
[New Thread 0x7fffdc1ff700 (LWP 6163)]
[Thread 0x7fffdcbff700 (LWP 6162) exited]
[Thread 0x7fffdc1ff700 (LWP 6163) exited]
[New Thread 0x7fffdb9fe700 (LWP 6164)]
[New Thread 0x7fffdcbff700 (LWP 6165)]
[Thread 0x7fffdcbff700 (LWP 6165) exited]
[New Thread 0x7fffdcbff700 (LWP 6166)]
[New Thread 0x7fffdc1ff700 (LWP 6167)]
[New Thread 0x7fffda48b700 (LWP 6178)]
[New Thread 0x7fffd9c8a700 (LWP 6203)]
[Thread 0x7fffd9c8a700 (LWP 6203) exited]
[Thread 0x7fffe1e9f700 (LWP 6157) exited]
[New Thread 0x7fffd9c8a700 (LWP 6239)]
[New Thread 0x7fffe1e9f700 (LWP 6240)]
[New Thread 0x7fffd9489700 (LWP 6241)]
[New Thread 0x7fffd8c88700 (LWP 6242)]
[New Thread 0x7fffd8487700 (LWP 6243)]
[New Thread 0x7fffd7c86700 (LWP 6244)]
[New Thread 0x7fffd7485700 (LWP 6245)]
[Thread 0x7fffd7485700 (LWP 6245) exited]
[New Thread 0x7fffd7485700 (LWP 6246)]
[New Thread 0x7fffd6c84700 (LWP 6247)]
[New Thread 0x7fffd6483700 (LWP 6248)]
[New Thread 0x7fffd5c82700 (LWP 6249)]
[Thread 0x7fffd6c84700 (LWP 6247) exited]
[Thread 0x7fffd6483700 (LWP 6248) exited]
[New Thread 0x7fffd6c84700 (LWP 6250)]
[Thread 0x7fffd6c84700 (LWP 6250) exited]
[Thread 0x7fffd7c86700 (LWP 6244) exited]
Then it just sits there forever, spawning and killing new processes. Firefox never appears.
Any ideas?
Last edited by rezza (2013-02-12 11:13:14)

debijan wrote:try this:
firefox -P -no-remote -safe-mode
In order to test the problem, I think my suggestion is better; at least as a first try. Without Firefox running and without ~/.mozilla; no misconfiguration should prevent Firefox to run. The options you suggest will try to disable any problematic configuration. It can be usefull if you need to start Firefox to fix a configuration problem; but as a firt try renaming the ~/.mozilla is better because you are sure that Firefox can't read anything that can hurt it. Only after having figured out that a bad ~/.mozilla is the cause of the problem, we can try to fix the configuration (or restart with a new configuration).
Last edited by olive (2013-02-12 15:56:15)

Firefox won't open following update. Can't open Profile Mgr, even when using entire directory path in cmd line

I'm running Firefox on a Windows 7 machine. Firefox won't open following the latest update. I've read the help articles and it seems like I need to create a new profile because my settings have likely been corrupted. I'm unable to open Profile Mgr, even when using entire directory path in cmd line. I've tried the following commands in the command line:
firefox -p
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
Nothing happens with either command.
I'm also running Norton Internet Security. I read a help article Re Virtual Browsing features possibly causing a problem. The article said to check the virtualization setting in the internet security software and to clear the virtual cache. I went thru all of the settings menus in Norton Internet Security version 21.6.0.32 and I didn't see anything that looked like 'virtualization" settings, so I assumed that this doesn't apply to me.
If you have any ideas, I'd sure appreaciate your expertise!!

''arcandl [[#question-1038482|said]]''
<blockquote>
I'm running Firefox on a Windows 7 machine. Firefox won't open following the latest update. I've read the help articles and it seems like I need to create a new profile because my settings have likely been corrupted. I'm unable to open Profile Mgr, even when using entire directory path in cmd line. I've tried the following commands in the command line:
firefox -p
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
Nothing happens with either command.
I'm also running Norton Internet Security. I read a help article Re Virtual Browsing features possibly causing a problem. The article said to check the virtualization setting in the internet security software and to clear the virtual cache. I went thru all of the settings menus in Norton Internet Security version 21.6.0.32 and I didn't see anything that looked like 'virtualization" settings, so I assumed that this doesn't apply to me.
If you have any ideas, I'd sure appreaciate your expertise!!
</blockquote>
''philipp [[#answer-670108|said]]''
<blockquote>
hello arcandl, when firefox isn't launching after you double-click on the shortcut this is sometimes also a sign of malware being active on a system.
you might want to try running a scan with some different other security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] which are specialised in removing adware and browser hijackers.
[[Troubleshoot Firefox issues caused by malware]]
</blockquote>
Phillip - You're a genius!!! I ran malwarebytes and it resolved my problem. Thank you so much!!!

Firefox won't open any of my requested web sites, instead I am redirected to full page advertising (e.g.- Phoenix University, etc.

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