Firefox won't open from the desktop shortcut nor the program file on the start page.

On many occasions, Firefox will not start (load) unless I reboot my laptop. Version 3.6 on Windows Vista.

Actually, it's not just Mail that isn't working, but the Finder is crashing as well, and there may also be other problems that I don't fully understand. If you can manage to use the computer at all, proceed as follows.
Verify/repair your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the latest system update using the Combo installer:
Mac OS X 10.4.7 Combo Update for PPC
Read the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the boot volume before installing the update, and no applications should be running while installing it.

Similar Messages

  • Firefox won't open from the taskbar or desktop - what do I do

    Firefox won't open. I uninstalled it and downloaded a new one. When I tried running it I was asked to close Firefox. As I did not have it running, I could't close it. All other programmes were closed. I also have the mozilla email which is still working.
    Regards
    Lusaka

    Hello Gigi,
    Thank you for providing so much detail about the issue you are experiencing with the iTunes app after upgrading to iOS 7.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the iTunes app, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Firefox will not open from the start menu or the taskbar, but WILL open when called from Windows Live Messenger

    This started a couple weeks ago, but doesn't seem to coincide with any other installations or reconfigurations, so I'm having trouble getting at the root cause.
    The first time I run Firefox after installing, it runs fine (complete with a full list of add-ons.) If I then close FF and try to start it from the task bar or start menu, nothing happens. I've tried starting in safe mode (shift+FF), but get the same result. I've restored FF to all the default settings, disabled all my plugins and add ons, but no change.
    The really odd part is that if I click the 'Inbox' link in my Windows Live Messenger, FF opens perfectly. This made me think that it was my homepage causing the issue, but A: I can go to that page without problems once FF has started from WLM, and B: even if I use the FF default homepage or google.com, I get the same problem. Furthermore, if I restart FF from within FF (like after I disable/enable an add-on), it will also start properly.
    No crash report is generated by FF when it fails to load, but Windows catches the problem in it's event log. I've pasted the contents of that record at the bottom in the hopes that someone can take a stab at what's wrong.
    Finally, I've already run through the online crash help, but everything is either not related (since FF will start if called indirectly) or has already been prevented (absolutely no add-ons are running at the moment.)
    Event View Crash Report:
    Log Name: Application
    Source: Application Error
    Date: 06/06/2011 7:29:50 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: UberHal
    Description:
    Faulting application name: firefox.exe, version: 2.0.1.4120, time stamp: 0x4da6a9fb
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x8d394fd6
    Faulting process id: 0x1aec
    Faulting application start time: 0x01cc24a1a155376a
    Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Faulting module path: unknown
    Report Id: df4396d9-9094-11e0-8761-0026180e006b
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-06T23:29:50.000000000Z" />
    <EventRecordID>31380</EventRecordID>
    <Channel>Application</Channel>
    <Computer>UberHal</Computer>
    <Security />
    </System>
    <EventData>
    <Data>firefox.exe</Data>
    <Data>2.0.1.4120</Data>
    <Data>4da6a9fb</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>8d394fd6</Data>
    <Data>1aec</Data>
    <Data>01cc24a1a155376a</Data>
    <Data>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</Data>
    <Data>unknown</Data>
    <Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
    </EventData>
    </Event>
    Log Name: Application
    Source: Windows Error Reporting
    Date: 06/06/2011 7:29:56 PM
    Event ID: 1001
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: UberHal
    Description:
    Fault bucket 2009598108, type 5
    Event Name: BEX
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: firefox.exe
    P2: 2.0.1.4120
    P3: 4da6a9fb
    P4: StackHash_0a9e
    P5: 0.0.0.0
    P6: 00000000
    P7: 8d394fd6
    P8: c0000005
    P9: 00000008
    P10:
    Attached files:
    C:\Users\MC\AppData\Local\Temp\WERD47E.tmp.WERInternalMetadata.xml
    These files may be available here:
    C:\Users\MC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_966114b87f1ef26bf245bee89f49ab1bb58152f2_0c65eb58
    Analysis symbol:
    Rechecking for solution: 0
    Report Id: df4396d9-9094-11e0-8761-0026180e006b
    Report Status: 0
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-06T23:29:56.000000000Z" />
    <EventRecordID>31381</EventRecordID>
    <Channel>Application</Channel>
    <Computer>UberHal</Computer>
    <Security />
    </System>
    <EventData>
    <Data>2009598108</Data>
    <Data>5</Data>
    <Data>BEX</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>firefox.exe</Data>
    <Data>2.0.1.4120</Data>
    <Data>4da6a9fb</Data>
    <Data>StackHash_0a9e</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>8d394fd6</Data>
    <Data>c0000005</Data>
    <Data>00000008</Data>
    <Data>
    </Data>
    <Data>
    C:\Users\MC\AppData\Local\Temp\WERD47E.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\MC\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_966114b87f1ef26bf245bee89f49ab1bb58152f2_0c65eb58</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>df4396d9-9094-11e0-8761-0026180e006b</Data>
    <Data>0</Data>
    </EventData>
    </Event>

    I have exactly the same issue. After FF upgraded on its own to version 5, it won't open from start menu, taskbar, desktop icon, or even by pressing firefox.exe in program files directory. It does so by pressing a link at msn messenger, inside Outlook etc.
    Disabling all addons, didn't help. Moreover, I can't start FF in safe mode or start profile manager (Start > Run> firefox.exe -ProfileManager).
    OS: Windows 7 64bit
    Windows Event Viewer entry details:
    Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x8c724fa6
    Faulting process id: 0xc0c
    Faulting application start time: 0x01cc37fe2fae7e8b
    Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Faulting module path: unknown
    Report Id: 6e7f03eb-a3f1-11e0-8f4d-a4badb0238f6

  • My Firefox will not open to the start page

    when I start fire fox the tab says "Problem loading this page" and I get this message in the window
    Unable to connect
    Firefox can't establish a connection to the server aThe site could be temporarily unavailable or too busy. Try again in a few
    moments.
    If you are unable to load any pages, check your computer's network
    connection.
    If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

    Sorry for the disturbance occur sir,
    Here are some hints ,maybe helpful for you:
    1. You need to use latest version of firefox i.e., 34.0 beta from here https://www.mozilla.org/en-US/firefox/all/ and install it (if already using skip this)
    2. Open firefox and goto open menu button at right most side of upper screen
    3. You will find there a wheel like options button.Click on that.
    4.Now in options panel , goto general tab in first.
    5.you will find there When firefox starts at third line
    6.Choose show my homepage from checkbox right there.
    7.Now at 4th line paste your homepage link on textbox right side of homepage label.
    8. Press ok button on corner of panel .
    9.Close firefox completely even from taskbar tray menu.
    10. Now open firefox again.
    You will now find your homepage at first.
    Again, if you found any problem please send me mail.
    THANK YOU

  • Mail won't open from the start

    I tried to open Mail after doing updates as prompted. My PowerBook seems to respond but nothing happens. Can someone please tell me how to resolve this? Below is the Console log.
    Mac OS X Version 10.4.6 (Build 8I127)
    2006-06-30 23:20:12 -0600
    Jun 30 23:20:15 MHM-powerbook59 /System/Library/Extensions/IOSerialFamily.kext/Contents/PlugIns/InternalModemSu pport.kext/Contents/Resources/AppleModemOnHold.app/Contents/MacOS/AppleModemOnHo ld: MOHServiceAddedProc >>\n
    2006-06-30 23:20:19.607 SystemUIServer[202] lang is:en
    2006-06-30 23:20:19.911 HPEventHandler[219]: DebugAssert: Third Party Client: ((__null) != m_lock && 0 == (*__error())) Can't create semaphore lock [/Volumes/Development/Projects/HP/Core/mac-aio/core/HPEventHandler/Sources/HPTM NotificationManager.cpp:59]
    user data dir: /Users/mhmah/Library/Preferences/Kontiki
    ZPeerPing::init
    m_pinger 50426544 init rv=0
    ZPeerDirsrvTracer::check
    ZPeerDirsrvTracer::check - subnet gateway loaded, IP=10.0.1.1:0, Phys=
    ZPeerDirsrvTracer::check - dirsrvTrace disabled
    2006-06-30 23:20:46.939 KHost[212] Item list loaded: 439 items
    2006-06-30 23:20:46.955 KHost[212] Download state: InProgress
    2006-06-30 23:20:46.955 KHost[212] Download complete!!!
    Moid: urn:kid:omn:omn:curry:moid:1b0ccfb0-0832-a2b9-c064-fcb2b8ac62d0
    File:
    2006-06-30 23:20:46.955 KHost[212] New download: urn:kid:omn:omn:curry:moid:0093ba93-0eec-f80d-b453-95c3f39d4005
    ZPeerDirsrvTracer::check
    ZPeerDirsrvTracer::check - subnet gateway loaded, IP=10.0.1.1:0, Phys=
    ZPeerDirsrvTracer::check - dirsrvTrace disabled
    2006-06-30 23:20:47.187 KHost[212] Download state: InProgress
    2006-06-30 23:20:47.188 KHost[212] Download complete!!!
    Moid: urn:kid:omn:omn:curry:moid:1b0ccfb0-0832-a2b9-c064-fcb2b8ac62d0
    File:
    2006-06-30 23:20:47.188 KHost[212] New download: urn:kid:omn:omn:curry:moid:89605dc5-73d3-e9d5-0eaf-703754d94261
    ZPeerDirsrvTracer::check
    ZPeerDirsrvTracer::check - subnet gateway loaded, IP=10.0.1.1:0, Phys=
    ZPeerDirsrvTracer::check - dirsrvTrace disabled
    2006-06-30 23:20:47.390 KHost[212] New download: urn:kid:omn:omn:brianp:moid:f7e0901f-c1a8-6ea2-1c99-a77303df215e
    2006-06-30 23:20:47.392 KHost[212] New download: urn:kid:omn:omn:curry:moid:1b0ccfb0-0832-a2b9-c064-fcb2b8ac62d0
    Jun 30 23:21:01 MHM-powerbook59 ntpdate[158]: getnetnum: "time.apple.com" invalid host number, line ignored
    Jun 30 23:21:01 MHM-powerbook59 ntpdate[158]: no servers can be used, exiting
    contacting net mgr: https://web-h.omn.org:443/zodiac/servlet/zodiac?action=DCI&client_moid=19bad8d8- dc74-833a-fc1b-67bd766c28ca&node=%2beed%2bQF99N%2bGV0h7VsPoEqWJTgemq%2fDV5RU5h4a yHAmtpPQIWw7RP95MJZAnzKZcLoader-1 [Jul 01 05:21:47] THROW Throwing ZERRORNSPR PRDIRECTORY_LOOKUPERROR (80450000) [zaddr.cpp:245]
    Loader-1 [Jul 01 05:21:47] THROW Throwing ZERRORFAILURE (80004005) [zdmsmgr.cpp:162]
    * getaddrinfo(3) failed for web-h.omn.org:443
    * Couldn't resolve host 'web-h.omn.org'
    * Closing connection #0
    ZTimer [Jul 01 05:21:51] THROW Throwing ZERRORFAILURE (80004005) [zhttpcurl.cpp:284]
    main [Jul 01 05:22:47] THROW Throwing ZERRORNSPR PRDIRECTORY_LOOKUPERROR (80450000) [zaddr.cpp:245]
    main [Jul 01 05:22:47] THROW Throwing ZERRORFAILURE (80004005) [zdmsmgr.cpp:162]
    ZTimer [Jul 01 05:22:52] WARN Timeout processing for <ZRetryTimer-1 ZNetManager-1> will cause <ZPeerPing-1> to be over 2360% late [ztimer.cpp:319]
    Jun 30 23:23:03 MHM-powerbook59 ntpd_initres[270]: couldn't resolve `time.apple.com', giving up on it
    2006-06-30 23:23:27.452 Mail[277] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-06-30 23:23:38.454 Mail[278] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    contacting net mgr: https://web-h.omn.org:443/zodiac/servlet/zodiac?action=DCI&client_moid=19bad8d8- dc74-833a-fc1b-67bd766c28ca&node=%2beed%2bQF99N%2bGV0h7VsPoEqWJTgemq%2fDV5RU5h4a yHAmtpPQIWw7RP95MJZAnzKZcLoader-1 [Jul 01 05:23:47] THROW Throwing ZERRORNSPR PRDIRECTORY_LOOKUPERROR (80450000) [zaddr.cpp:245]
    Loader-1 [Jul 01 05:23:47] THROW Throwing ZERRORFAILURE (80004005) [zdmsmgr.cpp:162]
    2006-06-30 23:23:49.724 Mail[279] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    * getaddrinfo(3) failed for web-h.omn.org:443
    * Couldn't resolve host 'web-h.omn.org'
    * Closing connection #0
    ZTimer [Jul 01 05:23:57] THROW Throwing ZERRORFAILURE (80004005) [zhttpcurl.cpp:284]
    2006-06-30 23:24:05.821 Mail[280] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-06-30 23:24:15.446 Mail[281] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    MWDCDSetting::MWDCDSetting: m_Code=11 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=4 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=3 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=2 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=1 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=5 m_Enabled=0
    MWDCDSetting::MWDCDSetting: m_Code=6 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=7 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=8 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=9 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=10 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=12 m_Enabled=0
    MWDCDSetting::MWDCDSetting: m_Code=13 m_Enabled=1
    QPixmap::fromMimeSource: Cannot find pixmap "smallMWIcon.png" in the mime source factory
    MWDCDSetting::MWDCDSetting: m_Code=11 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=4 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=3 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=2 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=1 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=5 m_Enabled=0
    MWDCDSetting::MWDCDSetting: m_Code=6 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=7 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=8 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=9 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=10 m_Enabled=1
    MWDCDSetting::MWDCDSetting: m_Code=12 m_Enabled=0
    MWDCDSetting::MWDCDSetting: m_Code=13 m_Enabled=1
    /Users/mhmah/.firetrust/MailWasher/data/mwFilters.mwp does not exist so we just carry on
    MWFileCache::MWFileCache: totalSize=0
    MWFileCache::MWFileCache: totalSize=0
    MWMainWindow::MWMainWindow: dock=1 preview=1
    MWMainWindow::show: CALLED
    QPixmap::fromMimeSource: Cannot find pixmap "smallMWIconPos.png" in the mime source factory
    QPixmap::fromMimeSource: Cannot find pixmap "smallMWIconNeg.png" in the mime source factory
    MWMainWindow::show: CALLED
    RKTrayIcon::setBlinking: 0
    main [Jul 01 05:24:47] THROW Throwing ZERRORNSPR PRDIRECTORY_LOOKUPERROR (80450000) [zaddr.cpp:245]
    main [Jul 01 05:24:47] THROW Throwing ZERRORFAILURE (80004005) [zdmsmgr.cpp:162]
    2006-06-30 23:24:51.125 Mail[284] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-06-30 23:24:55.203 Mail[285] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    ZTimer [Jul 01 05:24:57] WARN Timeout processing for <ZRetryTimer-1 ZNetManager-1> will cause <ZPeerPing-1> to be over 2404% late [ztimer.cpp:319]
    2006-06-30 23:24:58.185 Mail[287] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    * About to connect() to web-h.omn.org port 80
    * Trying 64.124.19.177... * connected
    * Connected to web-h.omn.org (64.124.19.177) port 80
    GET /zodiac/servlet/zodiac?action=util.GetInitialSubscriptions&cmmoid=19bad8d8-dc74 -833a-fc1b-67bd766c28ca&node=%2beed%2bQF99N%2bGV0h7VsPoEqWJTgemq%2fDV5RU5h4ayHAm tpPQIWw7RP95MJZAnzKZc HTTP/1.1
    Host: web-h.omn.org
    Pragma: no-cache
    Accept: /
    < HTTP/1.0 200 OK
    < Date: Sat, 01 Jul 2006 06:13:13 GMT
    < Set-Cookie: JSESSIONID=730E195CD79C10D73673C9B7E8E381E1; Path=/zodiac
    < Set-Cookie: ServerID=1026; Domain=kontiki.com; Path=/zodiac
    < Expires: 0
    < Cache-Control: no-cache
    < Pragma: no-cache
    < Connection: close
    < Content-Length: 142
    < Content-Type: text/plain
    * Closing connection #0
    2006-06-30 23:25:13.525 Mail[295] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-06-30 23:25:15.770 Mail[297] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    Jun 30 23:25:14 MHM-powerbook59 crashdump[293]: KHost crashed
    Jun 30 23:25:16 MHM-powerbook59 crashdump[293]: crash report written to: /Users/mhmah/Library/Logs/CrashReporter/KHost.crash.log
    2006-06-30 23:27:04.326 Mail[299] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-06-30 23:27:06.232 Mail[300] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-06-30 23:27:08.870 Mail[301] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    MWMainWindow::checkLoginDetails: [MHM Telus] f=0 [turtle00]
    MWMailHandler::connectEMail: state=1
    MWMainWindow::slotLoggedIn: MHM Telus <=========================
    SOMailLink::messageInfoDone: sigEach=0
    MWMainWindow::slotQuit: MHM Telus: newMail=0
    MWMainWindow::checkLoginDetails: [MHM Telus] f=0 [turtle00]
    MWMailHandler::connectEMail: state=1
    MWMainWindow::slotLoggedIn: MHM Telus <=========================
    SOMailLink::messageInfoDone: sigEach=0
    MWMainWindow::slotQuit: MHM Telus: newMail=0
    MWMainWindow::checkLoginDetails: [MHM Telus] f=0 [turtle00]
    MWMailHandler::connectEMail: state=1
    MWMainWindow::slotLoggedIn: MHM Telus <=========================
    SOMailLink::messageInfoDone: sigEach=0
    MWMainWindow::slotQuit: MHM Telus: newMail=1
    MWMainWindow::slotTimeOut: m_CheckingAccount=-1 m_CheckingMultiple=0 m_CheckingAll=0 m_CheckingDetails=0
    MWMainWindow::checkLoginDetails: [MHM Telus] f=0 [turtle00]
    MWMailHandler::connectEMail: state=1
    2006-07-01 00:15:43.034 Mail[310] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    Jul 1 08:46:31 MHM-powerbook59 DigiTunnel-Daemon: User doesn't have DigiTunnel configured
    2006-07-01 08:46:55.742 Mail[334] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:46:58.893 Mail[335] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:47:02.183 Mail[336] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:47:19.499 Mail[337] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:47:21.411 Mail[338] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:47:22.775 Mail[339] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:47:24.657 Mail[340] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    2006-07-01 08:50:37.983 Mail[342] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
    Jul 1 08:51:06 MHM-powerbook59 crashdump[343]: Finder crashed
    Jul 1 08:51:09 MHM-powerbook59 crashdump[343]: crash report written to: /Users/mhmah/Library/Logs/CrashReporter/Finder.crash.log
    Jul 1 08:51:42 MHM-powerbook59 crashdump[346]: Finder crashed
    Jul 1 08:51:44 MHM-powerbook59 crashdump[346]: crash report written to: /Users/mhmah/Library/Logs/CrashReporter/Finder.crash.log

    Actually, it's not just Mail that isn't working, but the Finder is crashing as well, and there may also be other problems that I don't fully understand. If you can manage to use the computer at all, proceed as follows.
    Verify/repair your disk (not just permissions), as described here:
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    Mac OS X 10.4.7 Combo Update for PPC
    Read the following articles for guidelines on how to properly install system updates:
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    Please report back soon!
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    Hi, I tried that before, did not work.
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    I watched the video on Firefox 4, then restarted computer to let the changes taking effect as the update stated. When the computer started again there was no changes and I can't find it in the downloads or file changes as to what edition of firefox I know have.

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  • A botched install on a Mac (to do with importing a profile) means that Firefox won't open on the grounds that the application is 'already open'. Tried removing everything I can find to do with Firefox and re-installed but no success. Any suggestions?

    Little more can be added to the above. The warning screen says, 'A copy of Firefox is already open. Only one copy of Firefox can be open at a time.'
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    Do a clean (re)install:
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  • Firefox won't open and the steps in tutorial didn't help nor did uninstalling and re-installing

    Hi,
    I have been thru the tutorial and none of the steps solved the problem I am having with firefox. I just installed it on a new computer and it won't open. It says that it cannot run until process is ended or computer is restarted. Restarting and ending the process don't seem to help. The other tutorial step of deleting the lock file doesn't work either as I could not find a lock file.

    Right... Back to square one.
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    - Now we're in for the hard part: Go to C:\Dokuments and Settings\[Your User Name]\Application Data\Mozilla\Firefox\Profiles. That's where your profile resides. Unless you're using the Profile Manager, chances are you're seeing just one directory "[random string],default". (In my case it's called "4sr92zjz.default", f. ex.).
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  • Firefox will not open from my desktop (freezes), but will open from wifes desktop, same computer.

    Within the last 3 days, I have opened my Firefox browser only to have it freeze. There are two tabs opened. One eventually showas a yellow triangle with and exclamation mark and states "Restore Session". The second tab has "Getting Started with Firefox". I have opened my wifes desktop, clicked on Firefox and it opens properly and I am able to use it. I go back to my desktop, open Firefox... FREEZES!! I have spoken with a local computer repair busuiness and have tried several suggestions from them including uninstalling and reinstalling. Even after the same thing happens from only my desktop, open Firefox...FREEZES!!. I hope you can provide a solution as there are several work related websites that only function correctly with Firefox.

    It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
    Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    * http://kb.mozillazine.org/Profile_folder_-_Firefox
    Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
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    * [1] http://kb.mozillazine.org/Session_Restore
    * [2] http://kb.mozillazine.org/sessionstore.js
    * [3] http://kb.mozillazine.org/Multiple_profile_files_created
    * http://kb.mozillazine.org/Error_loading_websites
    Create a new profile as a test to check if your current profile is causing the problems.
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  • After downloading new version of firefox, i didn't like it and attempted to restore my system to a previous time and version of firefox. Now firefox won't open, even the old version isn't there anymore.

    I want to get firefox back, keeping all of the bookmarks.

    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
    Uninstall your current Firefox version.
    *Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup

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