Firefox won't open get erroe message Platform version '1.9.2.4' is not compatible with MaxVersion =1.9.2.6
When i try to open firefox won't open and get error message XULRunner.Error.Platfor version '1.9.2.4' is not compatible with MaxVersion
miniVersion >=1.9.2.6
miniVersion
Same issue. Are you running the most recent Zone Alarm? Thats when it started for me.
Similar Messages
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I get an error message. Error: Platform version '1.9.2.6' is not compatible with minVersion>= 1.9.2.8 maxVersion
You did delete the "C:\Program Files\Mozilla Firefox\" directory?
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See also http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
You can skip the step to create a new profile, that is not necessary for this issue. -
Have been using Firefox several years without problem. Tried to open it today and got this error message in a XULRunner box. Tried rebooting and running in safe mode with same results. There may have been an upgrade but I don't remember.
# Uninstall Firefox, but do not select the option to "Remove my Firefox personal data" - that option will delete your bookmarks, passwords and other user data
# Check if the Firefox installation directory still exists, if it does delete it.The default location on 32 bit Windows is C:\Program Files\Mozilla Firefox\
# Re-install Firefox, if you want Firefox 3.6 you can get it from http://www.mozilla.com/en-US/firefox/all-older.html -
It won't let me open firefox so i cant go online. the rest of the computer is working fine. at the top of the box it says XULRunner
The updater wasn't able to update all the files and some were left as older versions.<br />
Do a clean reinstall.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
I down loaded latest version and get error message when I launch it. Error message is entitled XUL Runner and says - Error: Platform version 1.9.2.12 is not compatible with miniversion >= 1.9.2.10 maxversion <= 1.9.2.19 and it won't launch. I can launch if I use Run Outside of Sandbox option, but I cannot navigate my home page on yahoo. What happened? Please send fix. Thanks, [email protected]
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
tried to create new profile using Terminal but error message. cannot open in safe mode, instructions are only for windows All my bookmarks are in firefox
I had already tried a reinstall before, but thanks for the suggestion. Starting FF in Safe mode did not help either.
XULRunner is specific to FF. Mostly found discussion about using the code in web pages when I used Google before posting.
When FF went from version 3.6.14 to version 3.6.15 this issue started. Please note the Error message and the version info I just mentioned.
'''"Platform version '1.9.2.15' is not compatible with minVersion > =1.9.2.14 maxVersion < = 1.9.2.14"'''
'''The Platform was revved up from 1.9.2.14 to1.9.2.15'''
I could not find information on: minVersion or maxVersion much less how to change them in XULRunner.
'''''It is definitely a Mozilla FF issue'''''.
Avast sandbox is up to date and works just fine with everything else. More importantly it worked just before the update was installed.
The only reason I bothered with the update is because Mozilla touted it as a security issue and there was NO mention of any known issues with sandbox software. -
Before FireFox was updated to ver 3.6.15, FF would open in Avast sandbox with no issue. Since the update to FF I can only open FF outside of Avast sandbox. Avast version 6.0.1000
I turned off all Add-ons and still No Joy!
Windows 7 Pro 64 bit; I7-950 CPU, fresh reboot does not fix this issue.
Just populated : Troubleshooting InformationI had already tried a reinstall before, but thanks for the suggestion. Starting FF in Safe mode did not help either.
XULRunner is specific to FF. Mostly found discussion about using the code in web pages when I used Google before posting.
When FF went from version 3.6.14 to version 3.6.15 this issue started. Please note the Error message and the version info I just mentioned.
'''"Platform version '1.9.2.15' is not compatible with minVersion > =1.9.2.14 maxVersion < = 1.9.2.14"'''
'''The Platform was revved up from 1.9.2.14 to1.9.2.15'''
I could not find information on: minVersion or maxVersion much less how to change them in XULRunner.
'''''It is definitely a Mozilla FF issue'''''.
Avast sandbox is up to date and works just fine with everything else. More importantly it worked just before the update was installed.
The only reason I bothered with the update is because Mozilla touted it as a security issue and there was NO mention of any known issues with sandbox software. -
I downloaded a Firefox notice and now I get Error:Platform version 1.9.2.3 is not compatible with MinVersion>=1.9.2.4 MaxVersion
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Not much to add.
On popup window was a labbel "XUL runner", and then :" error:Platform version '1.9.2.13' is not compatible with vrersion minVersion>=1.9.2.15
maxVersion>=1.9.2.15".
Just few details.
I have Firefox instaled on D: disc because my system crashed and after reinstaling OS on C: disc i haven't insatled it but just just used old one just moved to D: disc.
So my only problem is that I wont to get a hold of unbackuped bookmarks in that Firefox, and then one can instal Firefox4.I experienced this error updating from Firefox 3.6.13 to 3.6.14 and resolved it by doing a 'clean' install' as described. It occurred again in updating from 3.6.14 to 3.6.15 and this time a clean install failed to rectify it. (Anyway, I don't want to have to go through this every time.)
Work-around: Shut down Firefox. Edit application.ini (typically "C:\Program Files\Mozilla Firefox\application.ini")
[Gecko]
MinVersion=1.9.2.15
Change to 1.9.2.13
Save. Start Firefox. Dirty? Yes. Works? Yes.
(Gecko is the forerunner or XULrunner) -
After the most recent FF update, FF 3.6.6 will not load, citing the error message: "XULRunner / Error: Platform version '1.9.2.3' is not compatible with minVersion>=1.9.2.6 / maxVersion". Tried updating XULRunner with no luck. Downloaded fresh copy and installed. Still no luck.
== This happened ==
Every time Firefox opened
== FF updated to 3.6.6 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Updated from Firefox version 3.5.7 and it won't run. I get this error - it say's XULRunner Error: Platform version '1.9.2.3' is not compatible with Minversion>= 1.9.2.11 Maxversion>= 1.9.2.11
See my post here: [/questions/759671]
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I downloaded and installed update 3.6.15 when I try to launch firefox I get a XULRunner error
Platform Version '1.9.2.15 is not compatible with minVersion >= '1.9.2.13' maxVersion <='1.9.2.13'
How can I fix this?# Delete the files and folders in the Firefox installation directory, default location is C:\Program Files\Mozilla Firefox\
# Re-install Firefox
This method will not remove your Firefox user data such as bookmarks and passwords, those are stored elsewhere in your profile folder, and will be used when you re-install Firefox. -
When I Run Firefox It Says "XUL Runner" Platform version 1.9.2.3 is not compatible with min version 1.9.2.3 max version 1.9.2.3
== This happened ==
Every time Firefox opened
== It Updated ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Here is the entire error message:
XULRUNNER
Error:Platform version '1.9.1,11'is not compatible with
mini version>=1.9.1.15
maxVersion<=1.9 1.15
This error occurs when i try to launch Mozilla FireFox# Delete the files and folders in the Firefox installation directory, default location C:\Program Files\Mozilla Firefox\
# Download a new copy of Firefox from http://www.mozilla.com and install it
Deleting the installation directory does not remove bookmarks, passwords etc, they are stored elsewhere in the profile folder. When you re-install Firefox it will use the existing user data. -
After installing Yosemite, I got this message 'this version of Pen Tablet Preference is not compatible with this version of OS X ie my Wacom Tablet Software. Can it be made compatible without buying a new Wacom Tablet?
Ive just downloaded a Driver update from Wacom for my Tablet so hopefully this has resolved this problem.
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