Firefox won't open, I get this message: XULRunner - Platform version 8.0.1 is not compatible with miniVersion =7.0.1maxVersion =7.0.1.
When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this:
XULRunner
Platform version 8.0.1 is not compatible with miniVersion>=7.0.1
maxVersion<=7.0.1
Be sure to delete the Firefox program folder before (re)installing Firefox as the usual cause of this problem in that not all files got updated properly and some .ini files like application.ini and platform.ini are still older versions.
Similar Messages
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I cannot open Mozilla Firefox. Instead, a XULRunner dialog box appears with the message: Error: Platform version "6.0.2" is not compatible with minVersion >=6.0.1 maxVersion<=6.0.1 edit
Can you please tell me how to solve this problem? I have been running Mozilla Firefox on my Dell laptop with Windows 7 os.
ThanksIf you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
Error dialogue box appeared:
XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1
maxVersion<=6.0.1
This happened a few minutes ago when I clicked on the Mozilla icon.If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/869812]]
*[[/questions/869951]] -
I keep getting this message when trying to print in adobe elements, I am using a new Epson WF-3640 printer
"the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing.Hi,
If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
Thanks,
Anwesha -
I should have added, this popup relates to XULRunner. I suppose this is a support file that needs to run for firefox to open and run properly.
That can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
While installing Firefox 5.0 and attempting to open the browser I get: Error: Platform Version '2.0.1' is not compatible with MinVersion > = 5.0 MaxVersion < = 5.0
Above the message in the border was XULRunnerThat can happen if the updater wasn't able to update (replace) all the files in the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1
If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
After last automatic update, error message XUL Runner error platform version 6.0.2. is not compatible with min Version 6.0.1 maxVersion 6.0.1 appeared every time I try to open/run Mozilla Firefox.
See:
*[[/questions/869812]]
*[[/questions/869951]] -
This is what I think may have happened. The other day, Thursday Sept 8th, I shut down my pc in the middle of a Firefox upgrade. Now when I try to access Firefox on my pc, I get this error message:
XULRUNNER Error: Platform version '6.0.2 is not compatible with min Version >= 6.0.1 max Version < 6.0.1
What is this about and how can I retsore access to Firefox on my pc?If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]] -
Windows XP SP3. Worked this morning! Now I get this error
XULRunner keeps saying "error: platform version 20.0.1 is not compatible with >min version=19.0 <max version=19.0" how do i fix this?This is caused by a broken (corrupted) Firefox installation where not all files have been updated properly.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
iTunes won't open.
I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
tt2 -
We downloaded firefox 5.0.1 last night, began working with it. It did fine. After about an hour, I turned off my computer. When I turned on my computer, I click on Mozilla Firefox and it won't start. I get this error message, " Error: Platform version '5.0' is not compatible with minVersion >=5.0.1 maxVersion <=5.0.1" from XUL Runner. What do I need to do to fix it?
The updater wasn't able to update all the files and some were left as older versions.<br />
Do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
I am trying to open an interactive chart but I am getting a message saying I need to install flash but it is not compatible with iPad, is this correct or is there some way around it. Thank you.
Flash is not supported on the iPad - and as Adobe have never managed to make a version of their flash player that works on iOS devices, and they have recently announced that they are stopping development on all mobile versions of it, it probably never will be
Browser apps such as Skyfire, iSwifter, Puffin and Photon 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store. -
Firefox worked and then when I shut down and restarted I suddenly started getting this message. What can I do?
Such an error is always caused by inconsistent files in the Firefox program folder (application.ini and/or platform.ini and possibly others) and your only option is to reinstall that version of Firefox, either via the software repositories or the Mozilla server.<br />
Be sure to delete all files in that folder before copying the files from that tar.bz2 archive.<
*http://kb.mozillazine.org/Installing_Firefox#Linux
Note that the current ESR version is 10.0.5
*http://www.mozilla.org/en-US/firefox/organizations/all.html
*http://www.mozilla.org/en-US/firefox/17.0.5/releasenotes/
*http://www.mozilla.org/en-US/firefox/17.0.5/system-requirements/
All Firefox releases:
*https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ (17.0.5esr/, latest-esr/, latest/) -
This problem occurred shortly after updating to Firefox 5.0 I kept getting reminders to update to 5.0 When I finally decided to update, the first 4 or 5 attempts failed for one reason or another always with a different error message At some point after and extended shutdown of the computer 5.0 was initiated.
The updater wasn't able to update all the files and some were left as older versions.
You need to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
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