FireFox won't open. Message (ss13.d11 missing from cumputer.Try reinstalling) I reinstalled and still get the message.

I received a message from Webroot about a threat. I clicked remove threat. Now FireFox won't open. Message says "ss13.d11" Maybe (ssl3.dll) is missing from the computer. Try reinstalling the program to the computer. Reinstalled FireFox and I still get the message when I try to open FireFox. How do I reinstall ss13.d11?

Hello sillysewer,
I youve only been re installing the iTunes app itself, then I would recommend uninstalling all of the iTunes associated files as well.
Check out this article named Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP found here http://support.apple.com/kb/ht1925.
Regards,
Sterling

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