Firefox won't open PDF's located on the Amazon Cloud Server.

I frequently post documents (pdf) on the Amazon Web Services (cloud)...some of the pdf's I make (ie InDesign, Acrobat, Etc.) and some I get from other companies (pre-made). In the last few months, I've noticed that FF (any of the last few versions) will not open up most, if not all of the pdfs. It appears to not affect other browsers. One recent example of this is:
http://oxmedsupp.s3.amazonaws.com/docs/rate-sheets/test-test.pdf
When you click on a link, it does activate a new tab, but then tab remains blank and stops loading.
I've tried using several programs to load docs (I prefer to the the FF S3 plugin) and the problem persists. I've tried contacting AWS, but they're not much help.
Thanks,
Chad

I am not sure why this started happening, however please update to version 32.0.3 when its available.
The places we can troubleshoot is in the Applications menu under preferences.
*[[Set how Firefox handles different types of files]]
If you set it to pdf.js viewer as default does it not show up?

Similar Messages

Firefox won't open when I click on the icon. I've tried uninstalling so that I can reinstall, but it says I have to close firefox (which isn't open), so I'm stuck.

The problem: Firefox won't open when I click on the program.
Solutions tried: #1) I tried to uninstall the program so that I can download it again, but the screen shows the message "firefox must be clsoed.. to proceed with installation". However, firefox is not open.
#2) I tried to download firefox, thinking that possibly it would update and solve the problem. However, I get the same error message that "firefox must be clsoed.. to proceed with installation" Problem is that firefox is not open.
I've done a screen shot, so you can see that I do not have the firefox browser open.

Thanks for the reply. I tried repairing the permissions (as well as several other things like deleting the Finder preferences file), but no dice.
Given that the problem cropped up right after updating OS X on two separate machines, it's looking to me like it's just a bug that needs squashing at this point.

Firefox won't open PDF files after I removed older version of PDF-xChange Viewer and installed the lastest version of PDF-xChange Viewer. MS Explorer which I am now force to use works OK. I have checked the Applications window in Tools/Options and it l

Firefox no longer opens PDF files. Explorer works OK. I have checked the Applications window in the Tools/Options and it says I am using PDF-xChange viewer....It just does not do anything. I get the message in the Download Error window which says...."could not be saved, because you cannot change the contents of that folder. Is the same error which I get when I attempt to open a PDF file on a webpage using the Firefox browser....Explorer works OK so I am now forced to Explorer to read PDF files via a browser.
== This happened ==
Every time Firefox opened
== After removing a old copy of PDF-xChange Viewer and updating to the last version

The error message suggests that the file (pdf) that you're trying to download cannot be saved in the folder Firefox tries to save it in.
This can be due to several things - it could be a non-existing folder (could be a problem with the updated application), the hard drive could be too full to store the file (less likely if you can generally surf the net without error messages) or it could contain an error.
To complicate things a little further, it seems to me that you have (at least) 3 different PDF-handling plugins in Firefox from different programs:
PDF-XChange Viewer Netscape Gecko Plugin
Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
Zeon PDF Plugin For Mozilla
This shouldn't matter too much, thou, as it will most likely simply use either the latest installed or the first one it finds when looking up associations for files of type 'pdf'.
First, in Tools > Options... > tab General > section File download, select "Save files in" and Browse your way to a (non-writeprotected!) folder on a drive where you're certain there is enough free space - like the Desktop folder to make the files end up on your Windows desktop.
Second, under Applications as you mention yourself, find all document types related to PDF files, and set these to one of the programs. Check the entire list to be sure there isn't one hiding under one of the other programs' document types (Adobe Acrobat document, PDF X-Change and Zeon).
Restart Firefox, and try opening a PDF again.
If it fails once more, try changing the documents again to one of the other programs, like "Use Adobe Acrobat (in Firefox)".
If it STILL fails, change it to simply "Save file". Then you can simply browse your way to the download folder with Windows Explorer, and doubleclick the PDF file to see which program actually handles PDF files as default on the machine, and if it works properly.
If Firefox flatly refuses to save the PDF files in a folder which you're certain both exist and has space for the file, some (probably security related) program is most likely interfering with Firefox, preventing it in storing PDF files on the system.

Firefox won't open PDF's (unless I use Private Browsing)

For some reason, since this morning, Firefox will no longer open PDFs in tabs on my Mac. I'll click on the link (or right-click 'open in new tab'), the page will open, display the pdf interface at the top, but won't load. Occasionally the grey loading bar will move across slightly and stop, although usually nothing will happen at all. If I click on the Document Properties section at the end, it gives me no PDF or file information whatsoever. The most confusing thing is that if I click on the PDF link and select 'open in new private window,' it will open the PDF as per usual - although I don't want lots of new windows open and would rather be able to stick to using tabs. I work through a lot of PDF's at once and having them all together is fairly important.
I've double checked updating Adobe, I've double checked updating Firefox. I've checked on the preferences menu to ensure that PDFs are set to 'Preview in Firefox.' All of these are fine. I've also cleared my cache and restarted everything a few times (just incase). I've also used Chrome and IE just to make sure it's not a file problem, and as expected, these load the PDFs fine. Does anyone have any idea why this has suddenly started happening?

I am not sure why this started happening, however please update to version 32.0.3 when its available.
The places we can troubleshoot is in the Applications menu under preferences.
*[[Set how Firefox handles different types of files]]
If you set it to pdf.js viewer as default does it not show up?

Just installed Acrobat, now Firefox won't open PDFs

Hi,
I just installed Adobe Acrobat 8 Standard on my computer (running Windows 7). Now, if I click a link to a PDF in Firefox, it doesn't open. A new tab opens, as before, but then I get an error message telling me to close my pdf reader and my browser. I've tried this, it doesn't work. I've tried restarting my computer, it doesn't work. I've tried going into Task Manager and killing any task related to Mozilla or Firefox, then reopening Firefox and trying again, no luck. I'm getting to my wit's end.
What does work:
I can still save pdf files and open them with reader
I can still open pdfs using Internet Explorer
At some point during the process, it asked me if I wanted Acrobat 8 or Acrobat Reader 9 to open PDFs by default. I don't know how to reaccess this option to see if changing it would help. I'll gladly provide any more information neccessary.
Thanks,
Jackson C.

Just to add the specifics of the error message:
Title: "Acrobat plug-in."
Text:
"The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Please exit Adobe Acrobat/Reader and exit your Web Browser and try again."

How to open PDF file located on the SD card?

The firefox browser has a cabability of opening the online PDF files. However, I cannot find a way to open the pdf files I have copied to the device's SD card via the USB connection.

Hi,
Thank you for this question, we don't yet have a way to read PDF files off of the sdcard on Firefox OS. Sorry for the inconvenience and thanks for your patience. There is a new app for exploring the sdcard (for sharing), so hopefully we'll have an app for reading PDF files coming soon.
Best regards,
Michelle

Firefox won't open pdf files-defaults to save file

I have followed all the tips I've found in support and online (I think). I downloaded and reinstalled FF v 31 although it was already up to date. I have been through all the options in the tools/applications tab in FF for Adobe (up to date) and tried changing between use FF, use Adobe and always ask but still I just get a window to download the file. This is inconvenient to say the least. I do not have these issues with IE, but prefer FF.

You can check the value of the <b>plugin.disable_full_page_plugin_for_types</b> pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).
You can open the <b>about:config</b> page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config

Firefox won't open .pdf files

I never had this problem before, but I suddenly seem to be having it. Whenever I try to open a .pdf file in Firefox, all I get is the following message:
http://i43.photobucket.com/albums/e366/Chfbupers/adobe-1.jpg
How do I fix this problem?

Do you test w reinstall reader..???
During install process Reader add plugin for installed browsers.

Firefox won't open pdf files; uninstalled and reinstalled Firefoxes, updated all extensions,etc. still getting error messages.

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)"
I have tried rebooting the computer, uninstalling and reinstalling Firefox, making sure all plug-ins are updated (they are), disabling every other plug in to see if it was interfering (they weren't -- still got same message), and reinstalling adobe reader (and flash, just for good measure).

Did you try to disable hardware acceleration in Firefox?
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/
Did you try a new profile without modifications?
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox
*https://support.mozilla.org/kb/Basic+Troubleshooting

Firefox won't open...I get the time out window...but Internet Explorer works.

Firefox is my browser of choice, but it wouldn't open when I went to start up the wireless at home. After 2 days of trying to figure out why, I finally opened up IE...which works. I'm thinking of unintalling & then reinstalling FF...but thought there might be an easier solution. I cleared my cache, browser history, & such...but that didn't work.

check your proxy settings and restart your Firefox with add-ons disabled
maybe it works.
if it's not then reinstall Firefox.
'''''Good Luck'''''

When I close the browser, firefox won't open again. I get the message "Firefox is still running, restart your computer." How do I fix this?

When I close the Firefox browser by clicking on the X in the upper right-hand corner of the screen, the window closes. But when I want to open Firefox again, I cannot. Instead, I get a message, "Firefox is still running. Restart your computer." This happens a few times a week and is very disconcerting. How do I fix this problem?

I will only close the browser by using your suggestion, File > Exit, from today on, and see what happens. Thank you for your expedient reply.

Firefox won't open localhost files, it downloads the file instead and then won't show images, IE9 localhost works fine.

I have installed XAMPP to preview web pages locally. Everything works fine in IE9 but not in Firefox. When I load a localhost page Firefox downloads the file, then displays the downloaded file without showing images within the page.
So, in IE9 the address bar looks like this (correctly): http://localhost/my_sites/WebMaestro/Exercises/Lesson8/changeImage.html
In Firefox the address bar looks like this: file:///C:/Users/Rog/AppData/Local/Temp/changeImage-3.html

Are you using a Firefox extension like '''Auto Save Document ''' ? If you are using then you need to disable it. The documents are stored as html-text only (no embedded objects like pictures etc.) As a result the images don't appear on browser.

Firefox 22 won't open PDFs

Ever since updating Firefox/Mac to v.22, the built-in Firefox PDF viewer won't open PDFs. Any PDF link automatically downloads the file.
I've set the Applications control for PDFs to "Preview in Firefox". I've also reset the mimeTypes.rdf file, but none of this has helped. The files download to my HD. Firefox won't open PDFs on its own. I've had to resort to installing the Shubert plugin to get PDFs to display. It works, but I'd rather get Firefox's native reader to work.
Is there, perhaps, a setting under about:config that might need changed? I don't have to enable Java, do I?
Firefox 22/Mac OSX 10.6.8
Thanks.

If Portable Document Format (PDF) is set to "Preview in Firefox" in the Applications panel, as shown in [[How to disable the built-in PDF viewer and use another viewer|this KB article]] for Windows (Mac OS will be similar except for your default PDF viewer application ...Preview?... and available PDF Browser plugin, Shubert's)
And, if the issue isn't
*a downloader add-on
*another installed add-on (I see you have the Adobe Acrobat - Create PDF extension disabled; you also have [https://addons.mozilla.org/firefox/addon/pdfjs/ PDF Viewer] extension v 0.7.1 installed and disabled. I would uninstall PDF Viewer since it's now built-in to Firefox, since Firefox 19) or
*other profile issue (you could also try [[Use the Profile Manager to create and remove Firefox profiles|creating a new Firefox profile]] for testing)
Then:
Another possible route you could take would be to file a bug report at bugzilla.mozilla.org since your issue may be related to a change made in Firefox 22. For example, see these possibly related bugs (fixed in Firefox 22):
*[https://bugzilla.mozilla.org/show_bug.cgi?id=738967 Bug 738967] - pdf.js doesn't work for embedded PDFs
* [https://bugzilla.mozilla.org/show_bug.cgi?id=855666 Bug 855666] - Firefox Nighty 22.0a1 opens blank page instead of calling the third-party PDF reader plugin

Firefox won't open unless i close the one already open

firefox won't open i need to close the one that is already open. i have nothing running or left open in firefox.

I will only close the browser by using your suggestion, File > Exit, from today on, and see what happens. Thank you for your expedient reply.

[SOLVED] Firefox won't open after restart..Until I updated everything

When I start my computer or reboot Firefox won't open unless I keep clicking the icon. I have it pinned to the task bar and it's set as default. when I click the icon it glows orange but then fades back to clear. sometimes as many as 15 - 20 times before it starts. I clean the temporary files every day with CCleaner. I'm not that computer smart but I haven't changed any settings and it was working perfectly until a few days ago. Once it opens I have o problems opening it and closing it
UPDATE:
I disabled the Facebook video call plug in updated all my Firefox stuff and it opened first try

Thank you Alice It took me two years to get Firefox looking exactly how I wanted it. I'm not very good with computers. I thought I would have to start over. The strange thing is there was no indication of a problem. It just wouldn't open. Skype kept crashing my computer so I followed their instructions on removing everything in the registry. I remembered something about Facebook video chat being through Skype so it just made sense to disable it. I didn't even know I had it until I updated the rest of the stuff. I don't know if that was it but Firefox is working and that's what matters.

Firefox won't open PDF's located on the Amazon Cloud Server.

Similar Messages

Maybe you are looking for