Firefox won't recognize latest update HP simple pass
I have tried everything and about just to say the heck with it and go back to IE9. But, I will ask.
WHY does Firefox refuse to recognize the latest upgrade to HP simple pass (Egistech) that is loaded onto my computer. It keeps saying the current 5.0 version is not recognized. Ok, I understand this, but I have loaded version 7.1 and firefox evidently cannot see it and keeps telling me 5.0 is installed.
Am I doing something wrong, or is Firefox just worthless and IE9 is the way to go?
Does Firefox find other plugins placed in that folder?
Note that you need to place a symlink to the libnpjp2.so file and not the actual file.
You can also try to create a plugins folder in your home directory: ~/.mozilla/plugins
*http://kb.mozillazine.org/Determining_plugin_directory_on_Linux
*https://developer.mozilla.org/en/Gecko_Plugin_API_Reference/Plug-in_Basics#How_Gecko_finds_plug-ins
Similar Messages
-
Firefox won't let me update Flash
firefox won't let me update adobe flash, I do not get the warning bar that will allow me to edit the allowed sites software instalation
== This happened ==
Every time Firefox openedYou have the latest Flash Player: Shockwave Flash 10.1 r82
See http://www.adobe.com/software/flash/about/
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
I am using Firefox 3.6.8. Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards. The problem is this: the browser continues to display tabs, the reload/home/history/favorites icons, URL field and Google search field while in full-screen mode, so it's not really full-screen anymore. How can I correct this?
== This happened ==
Every time Firefox opened
== Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards.Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
Firefox won't start after update - nothing in support pages helps
windows 7 - firefox won't start after update - no support pages are relevant
-> [[Firefox will not start]]
Check and tell if its working. -
I'm running Firefox on a Windows 7 machine. Firefox won't open following the latest update. I've read the help articles and it seems like I need to create a new profile because my settings have likely been corrupted. I'm unable to open Profile Mgr, even when using entire directory path in cmd line. I've tried the following commands in the command line:
firefox -p
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
Nothing happens with either command.
I'm also running Norton Internet Security. I read a help article Re Virtual Browsing features possibly causing a problem. The article said to check the virtualization setting in the internet security software and to clear the virtual cache. I went thru all of the settings menus in Norton Internet Security version 21.6.0.32 and I didn't see anything that looked like 'virtualization" settings, so I assumed that this doesn't apply to me.
If you have any ideas, I'd sure appreaciate your expertise!!''arcandl [[#question-1038482|said]]''
<blockquote>
I'm running Firefox on a Windows 7 machine. Firefox won't open following the latest update. I've read the help articles and it seems like I need to create a new profile because my settings have likely been corrupted. I'm unable to open Profile Mgr, even when using entire directory path in cmd line. I've tried the following commands in the command line:
firefox -p
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -p
Nothing happens with either command.
I'm also running Norton Internet Security. I read a help article Re Virtual Browsing features possibly causing a problem. The article said to check the virtualization setting in the internet security software and to clear the virtual cache. I went thru all of the settings menus in Norton Internet Security version 21.6.0.32 and I didn't see anything that looked like 'virtualization" settings, so I assumed that this doesn't apply to me.
If you have any ideas, I'd sure appreaciate your expertise!!
</blockquote>
''philipp [[#answer-670108|said]]''
<blockquote>
hello arcandl, when firefox isn't launching after you double-click on the shortcut this is sometimes also a sign of malware being active on a system.
you might want to try running a scan with some different other security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] which are specialised in removing adware and browser hijackers.
[[Troubleshoot Firefox issues caused by malware]]
</blockquote>
Phillip - You're a genius!!! I ran malwarebytes and it resolved my problem. Thank you so much!!! -
Firefox won't recognize javascript
I got 2 replies for my problem. One was too technical. The other option, disabling No Script and AdBlock, doesn't work. I did come across a new option which was to type "about:config" in the address bar, and eventually found that javascript is marked as true.
Something else that might be helpful to the person reading this: Another help page says to go to Options, then Content, check off Enable Javascript. My Content page doesn't show that. I have Firefox 30.0Sorry to be the annoying guy, but to provide the readers with full context and avoid duplicate suggestions, it would be better to post updates and followups in the earlier thread here:
[https://support.mozilla.org/questions/1010437 Firefox doesn't recognized latest javascript] -
Firefox won't start after updating
Firefox recently completed an auto-update, however now the software won't load.
If I click on the Firefox icon, I get the Windows egg timer for about 10 seconds, then the pointer reverts to normal and nothing happens. If I open Task Manager at the same time, when I click on the Firefox icon, I see the application listed for approximately 5 seconds, then it's removed from the list.
I have tried running in compatibility mode, as well as removing and re-installing, neither of which have helped.
Can you advise, please ?It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps. -
Pages update - Macbook won't recognize the update
Pages update - I updated Pages but the computer won't recognize it. Now I have documents I can't access because the computer says I must update. I have turned the computer on and off a few times and it hasn't helped.
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Older versions of Pages 5 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud and opened by newer Pages versions anywhere, is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
== Issue
==
I have another kind of problem with Firefox
== Description
==
This problem only occurs the first time I open Firefox after turning on the computer, but it occurs EVERY time I turn on the computer. Every time I turn on the computer and open Firefox, none of my add-ons are seen as updated or installed (although they are all updated and compatible). I need to "find and install updates" then restart Firefox. Once this has been done, I can open and close Firefox with no problems, but it only works fine until the next time I re-boot and I have to go through that all again.
== This happened
==
Every time Firefox opened
== Started when I upgraded from 3.0.(?) to 3.5.(?).. now on 3.6.6 and still happening
==
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Java Console 6.0.12 true
Java Console 6.0.13 true
Java Console 6.0.14 true
Java Console 6.0.15 true
Java Console 6.0.17 true
Java Console 6.0.20 true
BitDefender Antiphishing Toolbar 2.0 false [email protected]
PC Sync 2 Synchronisation Extension 1.0.0.723 false [email protected]
Firefox Synchronisation Extension 7.3.2.22 false
Java Quick Starter 1.0 true [email protected]
Morning Coffee 1.33 true morningCoffee@shaneliesegang
FEBE 6.3.3.2 true {4BBDD651-70CF-4821-84F8-2B918CF89CA3}
Microsoft .NET Framework Assistant 0.0.0 true {20a82645-c095-46ed-80e3-08825760534b}
Smart Bookmarks Bar 1.4.3 true [email protected]
STOP! Hammertime! 2.1d true
Open Image In New Tab 1.1 true [email protected]
Flashblock 1.5.13 true {3d7eb24f-2740-49df-8937-200b1cc08f8a}
Favicon Picker 2 0.6.1.14 true {446c03e0-2c35-11db-a98b-0800200c9a66}
Easy Youtube Video Downloader 3.3 true
Download Statusbar 0.9.6.8 true
ChatZilla 0.9.86 true {59c81df5-4b7a-477b-912d-4e0fdf64e5f2}
IE Tab 2 (FF 3.6+) 2.5.10.1 true {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
Xmarks 3.6.14 true [email protected]
CLEO 4.3 true [email protected]
OPIE 1.2.3 true [email protected]
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days.mirror 180
browser.places.importBookmarksHTML false
browser.places.importDefaults false
browser.places.leftPaneFolderId -1
browser.places.migratePostDataAnnotations false
browser.places.smartBookmarksVersion 2
browser.places.updateRecentTagsUri false
browser.startup.homepage http://us.mc322.mail.yahoo.com/mc/welcome?.gx=1&.rand=5dpckbhirll0o
browser.startup.homepage_override.mstone rv:1.9.2.6
dom.disable_window_move_resize true
dom.disable_window_status_change false
dom.event.contextmenu.enabled false
dom.max_script_run_time 1800
extensions.lastAppVersion 3.6.6
network.cookie.prefsMigrated true
places.last_vacuum 1276800083
print.print_printer hp psc 1200 series
print.printer_hp_psc_1200_series.print_bgcolor false
print.printer_hp_psc_1200_series.print_bgimages false
print.printer_hp_psc_1200_series.print_command
print.printer_hp_psc_1200_series.print_downloadfonts false
print.printer_hp_psc_1200_series.print_edge_bottom 0
print.printer_hp_psc_1200_series.print_edge_left 0
print.printer_hp_psc_1200_series.print_edge_right 0
print.printer_hp_psc_1200_series.print_edge_top 0
print.printer_hp_psc_1200_series.print_evenpages true
print.printer_hp_psc_1200_series.print_footercenter
print.printer_hp_psc_1200_series.print_footerleft &PT
print.printer_hp_psc_1200_series.print_footerright
print.printer_hp_psc_1200_series.print_headercenter
print.printer_hp_psc_1200_series.print_headerleft &T
print.printer_hp_psc_1200_series.print_headerright
print.printer_hp_psc_1200_series.print_in_color true
print.printer_hp_psc_1200_series.print_margin_bottom 0.5
print.printer_hp_psc_1200_series.print_margin_left 0.5
print.printer_hp_psc_1200_series.print_margin_right 0.5
print.printer_hp_psc_1200_series.print_margin_top 0.5
print.printer_hp_psc_1200_series.print_oddpages true
print.printer_hp_psc_1200_series.print_orientation 1
print.printer_hp_psc_1200_series.print_pagedelay 500
print.printer_hp_psc_1200_series.print_paper_data 9
print.printer_hp_psc_1200_series.print_paper_height 11.00
print.printer_hp_psc_1200_series.print_paper_size_type 0
print.printer_hp_psc_1200_series.print_paper_size_unit 1
print.printer_hp_psc_1200_series.print_paper_width 8.50
print.printer_hp_psc_1200_series.print_reversed false
print.printer_hp_psc_1200_series.print_scaling 0.40
print.printer_hp_psc_1200_series.print_shrink_to_fit false
print.printer_hp_psc_1200_series.print_to_file false
print.printer_hp_psc_1200_series.print_unwriteable_margin_bottom 0
print.printer_hp_psc_1200_series.print_unwriteable_margin_left 0
print.printer_hp_psc_1200_series.print_unwriteable_margin_right 0
print.printer_hp_psc_1200_series.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
security.warn_viewing_mixed false
== Firefox version
==
3.6.6
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
== Plugins installed
==
*-IE Tab 2 Plug-in for Mozilla/Firefox
*GetRight® Opera/Mozilla/Netscape Plug-In
*Adobe Shockwave for Director Netscape plug-in, version 11.0
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Default Plug-in
*Google Update
*Shockwave Flash 10.1 r53
*iTunes Detector Plug-in
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network ObjectDelete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check. -
I'm fine when I use Chrome and Safari -- but I'd rather use Firefox. I have done a clean reinstall of Firefox and I'm still having the problems. Any ideas?
–HarryStart Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Firefox won't recognize hyperlinks in PeoplePC Webmail message text
When I paste or type in a hyperlink in the body of an email, Internet Explorer recognizes it, and it arrives at the receiver's computer as a hyperlink, which he or she can click on to bring up the web page.
With Firefox, it just arrives as text, and if the person wants to look at the web page it links to, they have to copy it to the window at the top of another browser window.
Can this be fixed, so that Firefox will recognize the hyperlink automatically, and send it as such?Thanks. It turns out I got my new computer at the exact time that FF dramatically changed their sync system. There was never a previous email or username or password, so the sign in page was misleading. Many users reading this will have to create an account, upgrade all their synced computers, unsync them, then sign in to their new FF accounts. Syncing will happen automatically.
The problem with "automatic" syncing was illustrated by my experience. Instead of syncing on the computer I wanted to copy, it synced from the computer I wanted to change. So, all my computers got all the bad passwords and duplicates of many good ones. It took a long time to straighten that out. But I made the changes on one computer and that changed the others. And new changes will automatically update. So it's an "easier" system. Still, I wish there was a way to choose when to sync. But thanks for the help anyway. -
Why won't the latest update Jan 14 install on my PC?
I have been using itunes for years and have never had any problems with it. I was advised by itunes today that a new update was available which I routinely tried to install. However the update failed with the message "Runtime Error" Program:C:\Program Files (x86) iTunes\iTunesHelper.exe R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information. Unfortunately I have no idea what this means. I tried uninstalling Itunes and downloading it again from the apple website. It seemed to download OK! but when I tried to open it I received the same message as before.I am now stuck with hundreds of songs, TV & movies purchased from apple with no means of playing them on my PC. Any assistance would be appreciated. I am running Windows 7 and have an i5 processor and a 1gb Nvidia graphics card installed. Is it my PC or an issue with the latest version of itunes?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Why Won't The Latest Update for iCloud Install?
Hi.
Apple keeps trying to update iCloud, but even after updating iTunes, QuickTime, and my iPhone successfully, the iCloud update still won't install. It bombs out at the end in the "validating installation" step, and says there is something wrong with the installer file, and rolls back the attempted installation. This keeps happening with the automatic update, wither I let it run automatically or select the "download only" option and then run the update myself. And, this happens when I go to the iCloud website and download the latest version, to try to manually install that.
How can I get a good copy of the iCloud update package?
Thanks,
CalenHey calenfromalbuquerque,
I see that you’re having some issues with an attempted update to iCloud Control Panel for Windows. Since this is happening when you are attempting to update iCloud Control Panel through the automatic update process and when attempting to manually update the program, this issue could possibly stem from interference with security software on your computer. I have an article for you that addresses this issue and has some troubleshooting steps for you to try in order to resolve it:
iCloud: Making sure that iCloud works with security software in Windows - Apple Support
https://support.apple.com/en-us/HT203586
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
Firefox won't load after update on 12/9/14
I downloaded recommended update and Firefox could not connect to the server. Restored my computer to an earlier time and all worked OK.
hello Reh3335, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.
[[Fix problems connecting to websites after updating Firefox]] -
Firefox won't load after update. Missing xul.dll
I run windows vista ultimate and after running auto update firefox wont load. Error message says missing xul.dll
Have to reload the program again. It has only happened after the last 2 auto updates. Have been using firefox for 4 years without prior update problems.Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
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