Firefox won't start, there is no error message and it is not already running.

Hi,
When I try to click on firefox, the little wait icon appears and then disappears. Nothing opens, not even safe mode. I've looked at the "Firefox won't start and there is no error message" help section and looked at my task manager processes. It seems that when I click firefox, it briefly appears on my processes and then disappears. This happened yesterday while I was in the middle of using it. At the same time, my Skype also crashed, which makes me think the two are correlated. The two programs still don't work. The only way that I can open firefox is if I install it all over again with the "launch firefox now" option checked at the end. When I have a firefox window open, I can open other firefox windows just fine. When I close it, nothing opens. Thanks for your help.

1) Start Task Manager
2) Open Processes (make the description area large enough to see)
3) look for a description that says ''firefox''
4) Select it and press End Process
'''Now Firefox should work properly.'''

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HT204088 The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history?

You are not able to view purchase history on your iOS device. You may only re-download previous purchases from the iOS device.
To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?

From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help.

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens. Please can you advise?

Hello, I upgraded to Yosemite (10.10.2) a month ago and everything was fine. Suddenly I can't open iPhoto. There is no error message and nothing happens when I click it. Thanks for any advice.

Hi Larry,
When I open the Bonusprint software there is a window on the side with 'LIBRARIES' at the top and I can access my photos and albums from here. I can still see all my photos in the various albums etc., underneath and when I click on them they open as thumbnails underneath but iPhoto itself is still paralysed even after I quit the Bonusprint software.

Safari won't start after showing an error message: Safari can't use the extension "Omnibar" because the extension is no longer valid.

Since yesterday evening (19-01-2015) safari won't start. After clicking the safari application it shows an error message: Safari can't use the extension "Omnibar" because the extension is no longer valid.
This message almost directly disappears whereupon the Problem Report opens. I've tried to find a solution on the web but without succes.
I'm running OS X Yosemite version 10.10.1 and Safari version 8.0.2 on a:
MacBook Pro (Retina 13-inch, Mid 2014)
Processor 3 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris 1536 MB
Since I updated to Yosemite I've been having multiple problems. I already read a clean install will solve most of them. But till then I would love safari to work again.
Thanks!

There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

ITunes 7.1 won't start, invalid Win32 application error message comes up

I repeatedly tried to download iTunes 7.1 for my new iPod nano on my Windows XP, when the download completes and I try to run the program an error message comes up stating that iTunesupdate.exe is not a valid Win32 application...I have tried erasing iTunes completely then re-downloading it, tried re-intsalling but nothing works. I have been trying to get help for the past month now, no one seems to know anything, this is the last resort please help ASAP.
Thanx a bunch.

okay, let's give this document a try:
iTunes: Windows reports that iTunesSetup.exe is not a "valid Win32 application"

Firefox won't start. I get a message saying that the profile is unavailable. I've tried several times

can I please talk to someone? this is a colossal waste of time

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

Why cant i send messages through imessage or FaceTime it always tells me that there was an error message and it failed

so for a while my macbook air hasnt allowed me to facetime or send messages.. it tells me that the server encountered an error processing registration please try again later.. what could be wrong

This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your router and your broadband device, if they're separate. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
 ▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
 ▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" or "com.apple.idms" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you start up, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but still doesn't work when you restart in "normal" mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

IPhoto won't open, gives me an error message and the icon is greyed out on the dock

My iPhoto icon is greyed out on the dock and wont open. When I click on it it says it may be damaged or incomplete. Went to All Images and the photos are still in there. Went to aplications and the iphoto icon looks normal. Clicked on it and got the following error message. "You can't open your current photo library using this version of iPhoto. You have made changes to your photo library using a newer version of iPhoto. Do you want to quit and use the latest version of iPhoto, or do you want to create a new photo library?" There is a quit button with the message, but nothing to allow me to create a new photo library. So neither my wife nor myself have tried to upgrade iphoto. Not sure how it got a newer version. It was working fine a few weeks ago. Anybody have any ideas how to fix or restore the icon and iPhoto without losing pictures?

Hmm.
Rather than assume the account is "kinda" damaged, I would instead work on the basis that something in the account is damaged, and - as iPhoto is working correctly in the other account - that something is specific to this account.
So: Check on things that are specific to the account:
The Libraru
The plist files
The Cache files
are obvious approaches.
In the case you describe an awful lot of the time the issue is with the Library. This simple test will tell you if it is:
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
If you can make a new Library and get it to work, then the issue has to be with the old library.
In that case:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

Was able to do expense claims previously on my iPad even when browser was only partially supported. Now ther is an error message and unable to access full stop, highly inconvenient. Raging to be honest as will everyone else !!!! What's going on?

BBit of communication as to what's giong to happen next please Apple?

PS - have found other posts indicating that clips smaller than 2s or sometimes 5s, or "short files" can cause this. Modern style editing often uses short takes ! Good grief I cannot believe Apple. Well I deleted a half a dozen short sections and can export, but now of course the video is a ruined piiece of junk and I need to re-do the whole thing, the sound etc. which is basically taking as much time as the original. And each time I re-do it I risk again this lovely error -50 and again trying to figure out what thing bugs it via trial and error instead of a REASONABLE ERROR MESSAGE POINTING TO THE CLIP IT CAN'T PROCESS. What a mess. I HATE this iMovie application - full of BUGS BUGS BUGS which Apple will not fix obviously, since I had this product for a few years and see just hundreds of hits on Google about this error with disappointed users. Such junk I cannot believe I paid money for it and Apple does not support it with fixes !!!
If anyone knows of a GOOD reasonably priced video editing program NOT from APPLE I am still looking for suggestions. I want to do more video in future, but obviously NOT with iMovie !!!

Error message - and iTunes will not play anything at all

After scouring forums for similar issues, I have tried a complete uninstall and reinstall of iTunes with MacAfee firewall disabled. Nada. iTunes starts with an error message saying 'Configuration error, audio and video files may not play back correctly' (or similar). Library comes up and I can see my recent purchases, but nothing will play. Frustrating to say the least.
I am Windows 7, I have McAfee and Malwarebytes running.
What else can I try? This is extra infuriating as I have just purchased five albums of new music.

Try the white-screen topic of:
iPod touch: Hardware troubleshooting
An appointment at the Genius Bar of an Apple store may be in order.

When logging into FaceTime I get an error message and it will not log in.

After downloading Lion, when I tried to log into FaceTime it kept giving me an error message,
'The server encountered an error processing registration. Please try again later.'
This is with multiple AppleIDs and my ID works on other machines.

Having same issue here!

Firefox won't start even after disabling all plugins and reinstalling

Two days ago I updated my graphics card drivers (nvidia geforce) and it had some problems. I went into live chat support and after reinstalling some files it worked. Right after that Firefox wouldn't open, prompting me to restart or close. Hitting restart would take me the same place. It only opened in safe mode, where I deactivated the plugins related to the graphics card, and Firefox started normally.
Yesterday it didn't start again, even with those plugins deactivated. so I started in safe mode and deactivated all other plugins and it started. Today happened the same again but now I didn't have anything to deactivate so I could never start it. I unistalled and downloaded the installation file again and installed. The problem remained.
I went to the page Firefox crashes - Troubleshooting and filled in the crash report to mozilla crash reports page with the ID: 6cf4a525-9152-46f9-96f2-7ef282131023
The problem looks like it has something to do with the file mswsock.dll, but I'm affraid of deleting it.
Please help me.
Thank you,
Pedro

hello pedro, this crash is caused by the "Media Accelerator" part your nvidia graphics driver. please see if you can selectively disable it in the nvidia control panel or even uninstall it. otherwise please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]], or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in ''firefox > options > advanced > general''.

Firefox won't launch - I get an error message saying that firefox has to close

It tells me it's sending a message to firefox but as I can't log in it won't do this.

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

HELP! My Webpage started giving me an error message and I don't know why!

Hi! I'm brand new to using Mac's and iWeb and I'm trying to set up a website for my business. I had completed a welcome page and published earlier today. A friend of mine was able to go to the URL I gave her and view my page without any problems. Now, though, she and I get the following message . . .
"We're sorry but we can't find the iWeb page you've requested. It's possible that:
· The address was entered incorrectly. Check your spelling and try again.
· The .Mac member of this name has either created a page and removed it or has never published an iWeb site.
· There is no .Mac member of this name. If you'd like this member name for yourself, sign up for a .Mac account right now and have your own iWeb site in minutes."
When I log in to my .mac account, it shows a welcome page as being present, but when I click on that I get this same message. Does anyone have any idea of what is going on???? If so, would you mind helping me out with this? Please keep in mind I'm new to this software when you explain things and don't be afraid to talk to me like I've got no clue what I'm doing. Thanks a bunch!
Soulhorse Equine
Mac Book Mac OS X (10.4.6)
Mac Book Mac OS X (10.4.6)

Anyway,
we're typing in the URL correctly,
That's what they all say:-)
Seriously, it happens all the time that people think they are doing that right when they are not. Just as people come here all the time complaining that their site is not updating when in fact it is just that they need to clear their browser cache.
Here are some different url's you could try, making sure each time that they are exactly correct, including capitalization.
http://web.mac.com/username
http://web.mac.com/username/iWeb
http://web.mac.com/username/iWeb/sitename
where sitename is the exact name of the site inside the iWeb app.
http://web.mac.com/username/iWeb/sitename/pagename.html
where pagename is the exact name of the topmost page inside the iWeb app.

Firefox won't start, there is no error message and it is not already running.

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