Firefox won't update from 3.0.8 to 3.5 and I have installed 3.5 3 times now. How can I get it to install?
I had at one time installed 4.0 but found that the addons I use won't work, so I tried to go back to a older version. I first went back to 3.0.8 so I could find the proper version I wanted and then I noticed I could go up to 3.5. I downloaded 3.5 and installed it 3 times now and firefox still says it's running 3.0.8.
How do I get it to update?
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
Your user agent shows that you are using Firefox 3.6.9 and that the update has been successful.
'''Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.9) Gecko/20100824 Firefox/3.6.9 ( .NET CLR 3.5.30729)'''
If you keep having problems then do a clean reinstall of the Firefox 3.6.9 version<br />
See also See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:<br />
C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates<br />
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)<br />
C:\Program Files\Mozilla Firefox\updates
You can do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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