Firefox wont load websites

Hi, My firefox browser has stopped working and I dont know why. I went to a strange foriegn website at the descresion of an ebay seller to download a driver for a controller I had bought. Shortly after that I saw a message from my Norton Security that gmpopem264.dll was safe which I thought was strange. So I located that file and deleted it. Later I found out that I needed it for Firefox to work. And at that point my browser stopped working. I can open Firefox but it wont let me go to any websites. It just continually loads and doesn't even display an error message. then if I close out of the browser I can't reopen and get the message "Firefox is already open in another instance" with an option to close firefox, but when I push the button it doesn't close and I can't open firefox again unless I restart my computer. I see that it is still running in task manager but when I try to end the process nothing happens.
Fixes I have tried include:
clearing my cache
and also I refreshed firefox by holding down the SHIFT key and opening the browser setting it back to the default settings but the issue persists.
Not sure how I can fix this, any help is appreciated. Thanks

''Foxalive [[#question-1051665|said]]''
<blockquote>
Shortly after that I saw a message from my Norton Security that gmpopem264.dll was safe which I thought was strange. So I located that file and deleted it
</blockquote>
Norton said the file was safe, and you deleted it ? ! ?
What would you have done if Norton said the file was bad?
Did you find out what that file was for?
You should not delete any program file unless you want to remove
it's whole setup. I am sorry if it looks like I am talking down to you,
but doing such things could end up with the computer making a
trip to a repair site. $$$$$$$$$$$$$$$$$$$$$
''Saurav [[#answer-702813|said]]''
<blockquote>
do not forget to remove profiles of firefox.
</blockquote>
Wrong! Wrong! Wrong!
In such cases, IF the profile is the problem, have the user create a new
profile. Once the issue is gone, the old profile can be rebuilt in the new.

Similar Messages

Hi, my firefox wont load websites but other browsers like internet explorer , chrome can . This problem occurs when i use my company's router ?

my company have two internet connection ; 1 is dsl connection , firefox working fine on it ; 2 is my company's own cisco 2911 cisco router with internet connection , firefox wont loading pages except just the homepage of google.com and that's it , and the problem is that whole company is using company's internet connection which means that firefox is death for all of us.
Reseting firefox works but just for one day and after that it stuck again. also tried other solutions like malware removal , re installing firefox etc but not worked
Thanks for any kind of solution

thanks alot for your quick reply fredmcd
i have searched alot on the internet and got the solution , it was a thread known as "l.yimg.com". every time i open a website ,it stucks in "transferring data from l.yimg.com" , so what i did is;
1) End the process "random.exe" from task manager
2) Delete all the history and cookies of the infected browser.
3) Opened Registry Editor and delete these malicious entries:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\ L.yimg.com
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\L.yimg.com \DisplayName L.yimg.com
HKEY_USER\.default\environment\temp
HKEY_USER\s-1-5-18\environment\temp
HKEY_USER\ s-1-5-19\environment\temp and so on
4) Search those malicious files on your hard disk and completely delete all of its components.
%AllUsersProfile%\{random}
%AllUsersProfile%\Application Data\.dll
it really worked for me , if anyone have the same problem then try it , hopefully it will work for you too.
[[Knowledge Base Article|http://rescueyourcomputer.blogspot.com/2013/11/remove-lyimgcomeffectively-get-rid-of.html]]
http://blog.mitechmate.com/remove-l-yimg-com-popup/]
http://blog.teesupport.com/how-to-stop-l-yimg-com-pop-up-guide-to-remove-l-yimg-com-redirect-virus/

Firefox wont load websites, other browsers can. Premature FIN,ACK?

Whenever I load a webpage in FF, I get "server reset connection".
Any other browser on the same machine loads any webpage fine. FF on another machine on the same network is fine.
I tried:
* Disabling the firewall
* Uninstalling and reinstalling FF (even older versions)
* running FF in safemode
* Disabling any plugins
* Creating a new profile
* Logging in as another user
To no avail.
BUT: If I debug with fiddler2 - FF works fine. As soon as I stop fiddler2 from capturing, FF works no more.
I tried Wireshark, and this is what I see:
* 1 0.000 remote-collab > http [SYN] Seq=0 Win=65535 Len=0 MSS=1260
* 2 0.023 http > remote-collab [SYN, ACK] Seq=0 Ack=1 Win=5840 Len=0 MSS=1380
* 3 0.023 remote-collab > http [ACK] Seq=1 Ack=1 Win=65535 Len=0
* 4 0.033 remote-collab > http [FIN, ACK] Seq=1 Ack=1 Win=65535 Len=0
* 5 0.056 http > remote-collab [FIN, ACK] Seq=1 Ack=2 Win=5840 Len=0
* 6 0.056 remote-collab > http [ACK] Seq=2 Ack=2 Win=65535 Len=0
The trouble ssems to be that 4 packet. Something is sending a FIN package about 0.023 seconds after the connection is established. Any Idea what it could be? Is FF being stubborn? (note: I get the same with a disabled firewall)
- Ole

See if anything here helps you. The 17 most popular firewall programs are covered. And the Enum Process program is explained a bit, along with a download link to that program. It is a good program written by a Firefox support helper over at MozillaZine to help Firefox users determine what they have running as far as firewalls and other security programs go. 
http://support.mozilla.com/en-US/kb/Firewalls
The biggest problem with Firefox and firewalls is that when Firefox is updated it almost always comes with a new '''firefox.exe''' file, which is what launches Firefox and what the firewall looks for as being different than expected. Most other programs don't change their "executable" file almost ever, so the firewall is never challenged. Plus some firewall programs aren't updated in a timely manner and don't recognize the new executable automatically and need the users intervention ''(or jacking around, as I see it)''.
That's about the limit of my experience with software firewalls. I use an IP tables hardware firewall on my LAN, and only ever used a software firewall on a laptop I had a few years ago - and only because it was used off of my LAN. My current netbook uses Linux and I don't see the need for a software firewall, yet.

Firefox wont load but other browsers will

from the start page firefox wont load websites-my other browsers work just fine

hi, such issues are often caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.
[[Fix problems connecting to websites after updating Firefox]]

Firefox wont load any websites

firefox worked fine last night, but this morning it wont load at all.

There has just been an update to Firefox, make sure that your Firewall is not blocking the new version of Firefox. For more details on that and other possible causes see [[Firefox cannot load websites but other programs can]]

My firefox wont load any page. Says it cant find the server of any of them. I can view the same pages in safari. I just updated to 3.6.7 and now having this problem. What is happening?

My firefox wont load any page. Says it cant find the server of any of them. I can view the same pages in safari. I just updated to 3.6.7 and now having this problem. What is happening?
== This happened ==
Every time Firefox opened
== Today ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Read this somewhere else: Can't find it again so can't reference - apols.
fixed by entering
about:config into the nav bar
toggle dom.storage.enabled to 'true'
worked for me - but don't know what it does or why :)

FIREFOX wont load. I get this error message.Firefox profile cannot be loaded. It may be missing or inaccessible

FIREFOX wont load. It just started yesterday. I get this error message."Firefox profile cannot be loaded. It may be missing or inaccessible"

See http://support.mozilla.com/en-US/questions/813663

Firefox wont load at all!

I open firefox and it never loads any websites. The screen and website bar stay blank. This has never happened before. I turned my computer off last night, but I honestly don't see how that could do anything. Please help!

Check if another browser can load websites and see:
[https://support.mozilla.org/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can Firefox cannot load websites but other programs can]
otherwise see: [http://kb.mozillazine.org/Error_loading_any_website Error loading websites]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Firefox cannot load websites(facebook) but other programs can

after i have upgrade firefox cannot load websites(facebook) but other programs can, i cannot see my friend whose is online,and cannot chat with them, cannot share video ....what should i do?

A good place to ask advice about web development is at the mozillaZine Web Development/Standards Evangelism forum. 
The helpers at that forum are more knowledgeable about web development issues. 
You need to register at the mozillaZine forum site in order to post at that forum. 
See http://forums.mozillazine.org/viewforum.php?f=25

Firefox cannot load websites but other programs can

Firefox cannot load any webpages, but IE can.
I have tried everything suggested. This problem happened befoer I updated Firefox and did not resolve after I updated firefox.
I tried changing internet settings, disabling firewall, and even disabling IVP6, but nothing is working.

Have you already seen [[firefox cannot load websites but other programs can]]
*What exactly happens, or does not happen and do you get any error messages ?
*Is it all websites you have a problem with, or only some ?
* What happens if you work offline, can you load web pages that are saved on your own computer ? (save something with IE, -as HTML web page files - maybe this page, then try opening it with both Firefox and IE)
Can you use firefox to look at your local disk such as (depending on your setup) ''file:///C:/''
Try checking security settings, and security logs, is firefox being blocked ?

Firefox cannot load websites, but IE can, even after I tried all the ideas in the current articles on this topic as of March 10, 2011!

Firefox cannot load ANY websites, but IE can, even after I tried all the ideas in the current articles on this topic as of March 10, 2011!
One day it was fine, and the next day it stopped working! I have tried everything suggested under the topic "Firefox cannot load websites but other programs can."

You should e able to install FlashPlayer separately on IE and Firefox. So you may use Flash 11.3 on IE and 11.2 or 10.3 on Firefox.
Work from the administrator account. First of all sort out Firefox, use the Adobe uninstaller to uninstall Flash before reinstalling 11.2 Afterwards check that IE is ok, the Uninstaller may have changed that so you may need to reinstall Flash on IE.
* see instructions in [[flash 11.3 crashes]]
You are apparently using an outdated Firefox 8. That is not secure you should update to the latest Release Firefox 13 (or within a day or so Firefox 14)
You may also encounter problems relating to use of RealPlayer software and that software may affect use of FlashPlayer 11.3
* see also [[Fix problems with RealPlayer add-ons]]
* a user ''blacksabath710'' recently posted a workaround in [/questions/931055] suggesting use of free software from http://www.dvdvideosoft.com/
P.S.
When you finish set Firefox's FlashPlayer not to upgrade, and until this issue is resolved do not follow suggestions from Adobe, or Plugincheck etc. to upgrade Flash.
Use this test page form Adobe in each browser and account to check Flash is working ok
* http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
The test page will display version information and error messages or a Flash animation to prove flash is working.

Firefox cannot load websites but other browser can

background - family community home pc...mozilla worked great for the longest time (along side IE)...all of a sudden mozilla can't connect to any website...IE always can (yuk)
troublshooting steps (still can't connect to web w/firefox):
1. Removed Mozilla, re-installed, same results
2. Searched for all mozilla folders. Deleted two folders and also daughter's mozilla iphone folder. Removed Mozilla, re-installed, set connection to "no proxy", same results.
3. Ran "House Call" - no malware found.
Help! do not like IE!

Have you already seen [[firefox cannot load websites but other programs can]]
*What exactly happens, or does not happen and do you get any error messages ?
*Is it all websites you have a problem with, or only some ?
* What happens if you work offline, can you load web pages that are saved on your own computer ? (save something with IE, -as HTML web page files - maybe this page, then try opening it with both Firefox and IE)
Can you use firefox to look at your local disk such as (depending on your setup) ''file:///C:/''
Try checking security settings, and security logs, is firefox being blocked ?

Firefox cannot load websites, but other programs can. Listed guide/faq not effective.

I went through the FAQ guide for firefox not loading webpages, but after having changed both boolean setting in the about:config section of the firefox advanced settings, deleting and re-adding it to the program permissions list in my firewall (mcafee antivirus 2011), and even attempting to completely disable the firewall for a period of time, I am still unable to browse the internet on firefox. Internet explorer, however, does work.

Have you already seen [[firefox cannot load websites but other programs can]]
*What exactly happens, or does not happen and do you get any error messages ?
*Is it all websites you have a problem with, or only some ?
* What happens if you work offline, can you load web pages that are saved on your own computer ? (save something with IE, -as HTML web page files - maybe this page, then try opening it with both Firefox and IE)
Can you use firefox to look at your local disk such as (depending on your setup) ''file:///C:/''
Try checking security settings, and security logs, is firefox being blocked ?

Firefox wont load gamesite past 70 percent but internet explorer is ok. whats wrong?

firefox wont load forge of empires gamesite past 70% but internet explorer does but my progress is lost. I want to use firefox. what can I do?

You can also check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

Firefox wont load any flash player or let me download anything

Firefox wont load any flash player videos and when it does it only buffers so far. I can't download anything like anti-mal/spyware to check if its anything like that.

Try to boot the computer in Safe mode with network support (press F8 on the boot screen) as a test to see if that works.
Do you have access to another computer to download the anti-mal/spyware programs and put them on a USB stick with the latest updates or their databases?
You can also try to download them via sites like FileHippo.

Firefox wont load websites

Similar Messages

Maybe you are looking for