Firefox wont now start under Windows8 - it thinks it is open - I can not uninstall as it thinks firefox is running - I can't delete the files manually either

Firefox was working ok my wife's computer for the last month under Windows 8. We just had to reinstall MS Office and now Firefox will not open. I tried deleting it through Control Panel, but that fails - it thinks the application is running. I tried deleting the files manually, but again failed as it thought a file was open. Helper will not open either.

Have you tried shutting down and restarting Windows since this problem started? Problems with uninstalling can be caused by a backup of deferred updates that Windows clears when it restarts.
But... to return to the problem of Firefox not starting, what are you seeing: Does it display an error message? Does it crash immediately?

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Firefox won't re-install, saying that it's running. I was trying to delete the files manually.

I tried re-installing firefox and it wouln't let me, saying that i had to close it first. so i tried to manually delete the files instead of uninstalling and now nothing works.

Reboot the computer. That will close everything.
'''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox Full Installer For All languages And Systems]''' {web link}
Save the file. Then;
Using your file browser, open the '''Programs''' folder on your computer.
'''Windows:''' C:\Program Files
C:\Program Files (x86)
'''Mac:''' Open the "Applications" folder.
'''Linux:''' Check your user manual.
Look for, and rename any Mozilla and Firefox folders by adding '''.old''' to them.
Now run the full installer.
If all goes well, remove the OLD folders when you are done.

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode j

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode just to use it, also it's not syncing with my iPad.

If you use Norton software, try disabling your Norton extensions. As of last week, there were severe compatibility issues with Firefox 24.

I followed your help directions on "Corrupt extension files" under "Unable to install add-ons", foolishly deleting the files you told me to. Now firefox won't open. I tried reinstalling firefox but it still won't open. Now what do I do?

I was trying to install the SEOQuake add on. After clicking install Firefox would hang up saying the script had timed out and asking if I want to stop it or continue. Didn't matter which option I chose nothing would happen. The only way to stop it was to close Firefox and restart. Tried restarting the computer. Still wouldn't install. Tried installing the Outwit add on and got the same error leading me to conclude it was a problem with Firefox, not the add on. I found this help page <http://support.mozilla.com/en-US/kb/Unable+to+install+add-ons?s=addons+won't+install&as=s> and did everything it told me to. Finally at the end I got to "Corrupt extension files". I foolishly deleted the files you told me to and now Firefox won't even start! I tried reinstalling Firefox and it still won't start. Tried restarting the computer. I have no idea how to get back to where I was let alone install the add ons I wanted to install. Please help. At this point I'd just be happy to be able to get Firefox working.

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox 18 now prints a page using enlarged fonts so that information will not fit on A4 page. How can this be fixed?

When trying to print a page such as a bank statement, Firefox 18 now prints in a large font size so that information does not fit on the page (A4). Previously, there was no problem and the information printed out exactly as on the screen. When printing from Google Chrome there is no problem. In previous versions of Firefox there was no problem. What has changed and how can it be corrected?

See:
*http://kb.mozillazine.org/Problems_printing_web_pages
*https://support.mozilla.org/kb/Printing+a+web+page
Try to adjust the print scale: File > Page Setup > "Format & Options": Scale (unselect: "Shrink to fit page width")

I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. How do I repair it? I can not remove itunes and start over.

I can not upgrade from 10.2 to 10.6 because of missing "itunes.msi" file. I can not delete ITunes and start over either.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Asked to reboot to complete install stuck, will not go away, can not use Firefox, can not uninstall, windows based

asked to reboot to complete install stuck, will not go away, can not use Firefox, can not uninstall, windows based
I chose to delay reboot
Rebooted later
When trying to use Firefox it ask for reboot
Stuck in a loop

I thought I would copy your other post ([/questions/887645] ) 
|
Let me rephrase in question.
locking as a duplicate - https://support.mozilla.com/en-US/questions/88761 - please edit your original question instead of starting a new thread | 
I installed Firefox 6.0.2 on a Windows Server 2003 box. This box is a terminal server with 9 users that are going to use Firefox. The other users are going to use IE. When asked to reboot now or later, I chose Later. After sometime I rebooted, the message "you need to reboot in order to complete the install" reappears. Over and over again. Can not uninstall (same message) Can not open Firefox (same message) Many reboots using various users, the same results.
Help!
|
The question appears to relate more to the OS than be a firefox problem, but as I have never used Windows Server 2003, I am unable to help.

Have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an e

I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?

Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test.

ITunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide

iTunes Match has stopped uploading - every file errors and says waiting - I have tried to delete the files and use other formats etc. I have had the service since Day 1 and NEVER had an issue. It didn't start until the Delete from Cloud switch to Hide from cloud - the files that do not upload show grayed out on my other devices.

Have you confirmed that you successfull purged iTunes Match by also looking on an iOS device? If so, keep in mind that Apple's servers may be experiencing a heavy load right now. They just added about 19 countries to the service and I've read a few accounts this morning that suggests all's not running perfectly right now.

Under APPLE MENU system preferences only opens sporadically, mostly not

Under APPLE MENU system preferences only opens sporadically, mostly not. I booted up with installation disk and ran a check but everything was alright. However, when I tried to click on items using the disk as a startup disk it frequently wouldn't function.

George,
Thanks for asking that question.
I offered this solution based upon similar successful advice which was given to another poster who solved this problem:Long story short I ended up reinstalling Mac OS X using Archive and Install. When I first used the computer following reinstalling Mac OS X, I was able to access the System Preferences by selecting them under the Apple in the menu bar. However, I have now updated my software using Software Update, and now I can't access System Preferences when I click on them under the Apple in the menu. The computer just acts like I never selected System Preferences.
Where have System Preferences gone??? provides another example of Previous Systems folder interfering with System Preferences.
Applications don't work after reinstalling Mac OS X explains a different problem with a Previous Systems folder: Example 1: You downgrade by performing an Archive and Install installation, but do not update to a later version of Mac OS X. The Previous Systems folder contains later versions of applications that may contribute to this issue.If you have proper backups, I recommend trashing the Previous Systems folder as soon as you can determine that the new system is functioning properly. The Previous Systems folders will either take up too much space or contribute to unexplained system problems.
;~)

Uploaded new itunes upgrade and now some music can not be located. a screen appears and says you need to locate the songs in other folders. Any ideas? New upgrade sinks

Hello
just did the the new upgrade and now half of my songs are not playing. A screen appears and says you need to search for your music in folders. What the heck happen with this ? Anybody have any issues too?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I have an advertisement I can not remove since updating to Firefox 12

There is a advertisement i can not remove since i updated to 12. How can i remove this i do not like it. I have a screenshot but this will not let me post it.

Hi spnshacres,
Without having more information on what you are describing it is really difficult to troubleshoot. Can you please describe the ad? Where does it show up? What does it look like? Is it on every page or just a single page?
If it is only on one page, I'd assume it is probably not a Firefox issue. If it's something that you see everywhere, I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
You could also try [https://support.mozilla.org/en-US/kb/Managing-profiles?s=create+a+new+profile&r=2&e=es&as=s#w_creating-a-profile Creating a new profile].
Hopefully this helps!

Accidently deleted the files under $ORACLE_HOME/bin

Hi,
I am working on a HPUX ia64 machine wherein I have 2 Oracle Homes.
1. 11.1.0.7_1Q10 -> 11.1.0.7 patchset with CPUAPR2010 patch and
2. 11.1.0.7_3Q10 -> 11.1.0.7 with DATABASE PSU 11.1.0.7.4 (INCLUDES CPUJUL2010)
Accidently yesterday while dropping a database and deleting its sub folders, I unknowingly deleted the files under $ORACLE_HOME/bin. (11.1.0.7_3Q10)
The moment I realized the mistake, I cancelled (Ctrl+C) the operation. But by then, few files were already deleted!
Now I am planning to copy the missing files from the bin directory of the other Oracle Home (11.1.0.7_1Q10).
Is that a recommended solution. And will it work? I have around 5 databases in the affected home (11.1.0.7_3Q10). Is there a possibility of a disaster due to this situation?
Appreciate your thoughts on this!
Thanks!

As of now, I do not have the backup of the filesystem. Also I have copied the missing files from the bin directory of 11.1.0.7_1Q10.
Till now no application users have complained about any issues. The alert log of all 5 databases have no errors reported.
So I assume there shouldnt be any issues! And things should work as normal!

HT1414 I can not sync my iPhone after restoring it - my computer only gives me the restore (again and again and again) option. I have no music and only a few aps now on my iPhone. Any tips before I go to the genius bar?

I can not sync my iPhone after restoring it - my computer only gives me the restore (again and again and again) option. I have no music and only a few aps now on my iPhone. Any tips before I go to the genius bar?

If you restored as new, without using a backup, and still only get an option to restore, there is a hardware problem or the phone was previously hacked (jailbroken, downgraded iOS, unauthorized unlock). Your only option is to take it to Apple or whoever provides iPhone service in your country.

I deleted my Illustrator CS6 from my mac by deleting the files now I want it back but I can't?

I deleted my Illustrator CS6 from my mac by deleting the files now I want it back but I can't get it because the Adobe application Manager says its up to date?

erkiesweetart,
You may also use the Cleaner Tool.
http://www.adobe.com/support/contact/cscleanertool.html

Firefox wont now start under Windows8 - it thinks it is open - I can not uninstall as it thinks firefox is running - I can't delete the files manually either

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