Firefox wont print pages from the internet, paper runs thru but nothing is printed, have reset printer in aboutconfigs
I have to use internet Explorer to print from web pages.
Thank you for posting the fix. I have not seen that problem before.
I do not use these forums as a chat site, but if the Bay Village is the one in Ohio, I lived there 7 years - way back in the 1970s.
Barry
Similar Messages
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5520 turns on and paper runs thru but nothing prints
I have a 5520. It has HP cartirges. I didn't use it for awhile and now it won't print black or colors. The paper runs thru but nothing prints. I use Windows 7 and this the second time this has happened to me with a HP printer! The last time I was able to remove the printhead and clean it. The insructions for the 5520 indicate you can't remove the printhead, but somewhere on this forum were instructions how to clean it by yourself. just my luck I can't find that post. I've run all the recommended HP solutions and none of them work. Any suggestions because I'm fed up with HP printers.
Hi @chico1119 and welcome to the HP Forums!
I'm sorry to hear that your Photosmart 5520 has been having issues printing black, but I will certainly do my best to help you out and hopefully get this resolved
You had mentioned you tried all the recommended solutions. Are those solutions the steps contained within this Printer Prints a Blank Page or Does Not Print Black or Color Ink document?
Once you've verified that for me, can you also let me know which country you're in? Thanks so much, hope to talk with you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP -
My printer will print pages from the internet but will not print from my files.
My printer will not print from my computer files but will print from the net. Does anyone have any idea what is going on with my printer?
Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What programs are you printing from?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V -
Every time that I try to print a page from the internet, My Mac (Maverick 10.9.4) crashes and I see a "Crash Reporter" icon. Any suggestions?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.
Before you think I just haven't tried anything, let me run you down with the whole lot:
-HP PhotoSmart C4650
-Windows Vista
-Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
-NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
-Yes, I have also uninstalled and reinstalled the printer.
-Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
Is there any known fix or should i chuck it off the balcony and go get a lexmark?Hi lisaloyd,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues printing in colour. I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
Please click on the following link to get to Lexmark Support.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
Since I installed a new printer I can no longer print items from the internet.
See above question. Bought my printer at Best Buy. They said it could be a browser problem. I have Firefox. My Firefox is up to date. No problem printing documents, just cant print items from the internet.
Have you tried to see of the firmware on your printer needs to be updated? If apple happened to change the protocols for air print (I don't know if they did but anything is possible) then your printer's firmware will also need to be updated.
You can also see if a simple reboot helps. Turn your printer off then on, power cycle your router - unplug it, count to ten, plug it back in, and reboot your iPad (hold down the sleep and home keys until you see the silver apple, then let go and let it reboot)
sometimes just letting the electronics get a fresh start can help a ton. -
I have a MacBook Pro and can't print pdf files or word documents using my HP Wireless Photosmart Printer. It will print files from the internet. Any suggestions or ideas will be greatly appreciated. Thank you.
Hello, SoonerAnesthetist.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
OS X Mavericks: Solve printing problems
http://support.apple.com/kb/PH14142
Cheers,
Jason H. -
I made a picture collage in pages from the pictures in iPhoto. You used to be able to print and then say save as a jpeg to iPhoto and that option is gone. How do you turn your document into a jpeg now?
If you chose print, you can save as PDF. If you open the saved PDF in preview, you can save as JPEG, GIF, PNG. FYI you can crop in preview.
Another option is you could use command + shift + 4 to do a screen shot of a specific part of of the screen. -
How to extract HTML page from the internet
i am new to java, i wish to know how to extract Html page from the internet and also how to identify the differences between the images and text information?
You can create a java.net.URL that points to the file you want to "extract" and read the HTML code (or what ever that file contains) from there using the inputstream given by URL.openStream().
The difference between images and text... well, images are embedded in html using the img-tag. example: <IMG src="http://forum.java.sun.com/images/reply.gif" alt="Reply">. Attributes width, height, alt are sometimes left out and there may or may not be quotes around the values and everything is case insensitive... you'll be having hard time trying to parse the input so I'd suggest using existing parsers.
What are you trying to do anyway? You can load a URL directly to a JTextEditorPane with the setPage(URL page) method... -
Printer won't print anything from the internet
Had a hp officejet 4500 printer and now have a HP ENVY 4500 e-ALL-in-On series and neither one will print anything from the internet.
Any ideas on what to check ?????Hi dukster,
I'll see if I can find anything for you. What kind of computer and OS do you have? A Mac or a PC? Also, what browsers are you trying to print from?
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. *** -
My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?
My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?
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I have a iMac version 10.6.8 and used to have adobe flash player my laptop requires me to download the latest version of the player but warns me that there is a "risk" downloading from the internet. Anyone else experienced this and may have some solutions
Install it directly from Adobe. Ensure that you use the uninstaller before installing.
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How to print a specific page from the internet
I have tried to print a specific page, and get about seven pages that are linked to it, without
seeing the specific page I wanted printed out. The page settings under printer only lists header and footer
info, and no choices to print only this page or frame. There is no way to print one specific page on this printer?
I always was able to do this with the Epson printer I just replaced, but unable to with this printer.
Please help! There must be a way to do this when printing from the internet. Thanks for any help.deezire
Welcome to the HP Community Forum.
I don't have any idea what you are trying to print, nor do I wish to know. Smiling.
The key may be to control this in Print Preview like you would with most things when you are printing from a Browser.
Manage Print Output with Print Preview
========================================================================
Depending on which browser you are using, you might also be able to make use of Smart Print:
Downloads and Information:
HP Printing Software
Scroll down > look on the right side of the page under Web Page Printing for the HP Smart Print download
How-To:
Smart Print Help and FAQ
Includes: How to update your installed version of Smart Print:
#6: How do I get the latest version of Smart Print?
Smart Print updates automatically using the default settings. You can choice to update manually by selecting the "?" on the Smart Print Preview/Print bar located in the upper left corner of Smart Print. Select the Updates tab to get the latest version.
Click the Kudos Thumbs-Up to say Thank You!
And...Click Accept as Solution when my Answer provides a Fix or Workaround!
I am pleased to provide assistance on behalf of HP. I do not work for HP.
Kind Regards,
Dragon-Fur -
Ever since I installed my new Epson printer I have been unable to print from the internet. All other printing works well. I am trying to figure out why. Could this be Firefox not recognizing the printer?
If you need to merge bookmarks then you need to export the bookmarks to an HTML file and import that file on the other computer.
Bookmarks > Organize Bookmarks > Import & Backup > Export HTML
Bookmarks > Organize Bookmarks > Import & Backup > Import HTML : "From File"
See also http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
Starting this am I cannot print anything form the internet when using Firefox as my browser. I can print Word documents and when using Safari as my browser...just not with Firefox. I have contacted Epson and it is not a printer problem. I have contacted my IP and it is not them
See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages
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