Firewall, antivirus, spyware

I am new to Mac's, so im not as clued up as on PC,
Does tiger come with a built in firewall, and if so is it any good, if not what should i use?
Do you need to scan for adaware nd spyware as you do in PC's, if so what do people use?
And do i need antivirus or is there a built in application, if not what should i use?

While there are no known viruses that attack Mac OS X at the present time, it is possible (though not probable) for spyware to get onto your Mac. The best way to avoid that is by using your built-in firewall which is industrial strength and/or a hard wired router, downloading only from "trusted" sites, installing all security updates and being careful about what you give administrative power to. It is also recommended to run day to day tasks from a non-admin account.
Don't use Limewire or any other P2P service to download your software, get it from reputable sources. In addition, always keep at least your users backed up, preferably a clone of your entire system on a separate disk. And put your sensitive passwords, bank accounts, credit card numbers in a "secure note" in a new keychain or in an encrypted folder.
If and when a Mac virus does appear it will be headline news and you can download the AV software then. If you feel you have to run an AV program I'd suggest ClamXav a mac friendly freeware app that is very stable with Tiger. It will check for known virus signatures at any rate.
Hope this helps.
-mj
[email protected]

Similar Messages

Do I need firewall/antivirus/spyware programs on a mac?

I hope this is in the right place.
Can anyone tell me if it is necessary to have any sort of anti-virus software, spyware software and/or extra firewall installed on a mac, and if so, which ones?
I've been trying to research the matter and I keep coming up with the polarised answers of: Macs can't be hacked or broken in to and not to worry about it because the inbuilt Leopard firewall is protection enough and extra software will just unnecessarily slow down the performance of the mac... or... yes get an extra firewall because "only the paranoid survive".
I've recently converted to macs after many years of Windows nonsense but I'm too afraid to start doing Internet Banking, online shopping and anything concerning identity information, even down to the files on my computer of which are private and confidential - I'm yet to put anything on here that is worth stealing or private because of this.
Under the Security pane of System Preferences, in the Firewall tab, I have chosen "Set access for specific services and applications" which I've heard is the equivalent of actually turning the firewall on. But then with every new program I open that requires an incoming or outgoing connection, I'm then asked to allow this, and of course I choose yes in order to make the program function properly. Is this a bad idea also? Am I defeating the purpose of the above setting by allowing programs such as iChat, Firefox and Soulseex to have these connections?
I've even considered installing Windows on here because I can install Norton 360 and other such spyware programs so I can then do banking and online shopping on that side of the mac.
It's a mouthful but I don't know where else to turn. Any help would be appreciated.
Thanks,
Joe

While there are no known viruses that attack Mac OS X at the present time, it is possible for spyware to get onto your Mac.
So I go to lenghts to protect my user. A hosed system can be replaced but a compromised user folder is compromised forever. Along with all your important data like bank records, credit cards, ... I.e. your "identity" stolen.
The best way to avoid that is by using your built-in firewall which is industrial strength and/or a hard wired router, downloading only from "trusted" sites, installing all security updates and being careful about what you give administrative power to. It is also recommended to run day to day tasks from a non-admin account.
Don't use Limewire or any other P2P service to download your software, get it from reputable sources. In addition, always keep at least your users backed up, preferably a clone of your entire system on a separate disk. And put your sensitive passwords, bank accounts, credit card numbers in a "secure note" in a new keychain or in an encrypted folder.
If and when a Mac virus does appear it will be headline news and you can download the AV software then. If you feel you have to run an AV program I'd suggest ClamXav a mac friendly freeware app that is very stable with OS X. It will check for known virus signatures at any rate.
Hope this helps.
-mj

Antivirus/spyware software

i'm not too familiar with using mac. does anyone have suggestions for antivirus/spyware software, if any?

poyiboy wrote:
does anyone have suggestions for antivirus/spyware software, if any?
Yes, don't use it. There are no viruses and whatever you do don't touch Norton.
While there are no known viruses that attack Mac OS X at the present time, it is possible for spyware to get onto your Mac.
So I go to lenghts to protect my user. A hosed system can be replaced but a compromised user folder is compromised forever. Along with all your important data like bank records, credit cards, ... I.e. your "identity" stolen.
The best way to avoid that is by using your built-in firewall which is industrial strength and/or a hard wired router, downloading only from "trusted" sites, installing all security updates and being careful about what you give administrative power to. It is also recommended to run day to day tasks from a non-admin account.
Don't use Limewire or any other P2P service to download your software, get it from reputable sources. In addition, always keep at least your users backed up, preferably a clone of your entire system on a separate disk. And put your sensitive passwords, bank accounts, credit card numbers in a "secure note" in a new keychain or in an encrypted folder.
If and when a Mac virus does appear it will be headline news and you can download the AV software then. If you feel you have to run an AV program I'd suggest ClamXav a mac friendly freeware app that is very stable with Tiger. It will check for known virus signatures at any rate.
Hope this helps.
-mj
Message was edited by: macjack

CS6 and 'ZoneAlarm firewall + antivirus' don't play well together

I downloaded CS6 and it worked fine, that is until I downloaded ZoneAlarm firewall + antivirus beta. What I do to make CS6 work is to get off the internet by disconecting my PC, turn off ZoneAlarm and then CS6 starts working again. I wonder if anyone has the same problem? And how to get around it. Thanks.

Mojocelo wrote:
…And how to get around it…
Just another one of the reasons I use Macs.

Firewall+AntiVirus+Internet Security

I'm going to buy an iPad mini+Wifi+Cellular. But because I often do banking payments and web browsing, I'd like to install a firewall+antivirus+internet security on it. I've heard iPad does not need to security software, but I'd like install a one.
Which software is the best for it?
What's your opinion about VirusBarrier (Intego)?

The iPad needs no such software. All you are likely to find are worthless time- and money-wasters that will not protect you from anything.
What's your opinion about VirusBarrier (Intego)?
If you are asking about the OS X program, it is garbage. It is the only such utility that I determined to be completely unacceptable due to its horrendous effects on performance.
If you are asking about the iPad app, it is also garbage. I suggest you read its reviews:

Firefox won't update on my system, even with firewall & antivirus switched off - help ?

OS : Windows 7 - 64bit, with antivirus (Bitdefender).
Downloaded update from you website (version 25.01), switched off Windows firewall, bitdefender firewall & antivirus. Run 25.01.exe - it partly updates (3/4 green bar), then bombs out.
Firefox version currently running on my system is 22.
If I try to update from your pull-down meny "Help" then "about Firefox", after downloading the update, get message that I need to restart Firefox to finalise update, but the process also gets blocked.
Opening Firefox, I'm still on version 22
Hope you can point out how I can overcome this ?
Thank you for your support - love your product !!

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Removing spyware from a computer with no firewall/antivirus software

I got an e-mail I thought was suspect in regards to a company on line I buy from. I called their customer service and they told me the e-mail was a survey from them if it used my full name in the body of the text (and my name was in fact in the body of the text).
I clicked on it by accident.
What software can I use to see if it installed spyware on my hard drive. I did not have a firewall or virus software installed. After the fact, I installed Norton Antivirus 9.0 on my hard drive and live updated to the most current version-but I know Norton has stopped supporting Macs, so I'm afraid their software won't be capable of catching the most current spyware. What can I do the ensure no spyware is on my hard drive?

There really isn't any spyware for Macs, unless you count tracking cookies from websites. Application installations or system changes have to be authorised by you entering your password, so unless you did so at the time, you're almost certainly fine.
In any case, I don't think NAV checks for spyware. If you want a good current antivirus application, I recommend ClamXAV. And you can turn on your Mac's built-in firewall in System Preferences - Sharing (although it doesn't protect you from downloading malware).
Matt

Do i need firewall / antivirus?

As the title suggests, im a very long time pc user and have just come over to the Mac by purchasing new macbook pro which is now 2 days old.
my question is as well as the built in firewall do i need any other protection like antivirus or firewall
thanks

Abuse? Good friggin' grief.
Check this link.
http://www.macworld.com/article/49459/2006/02/leapafaq.html
Leap-A is not a true virus, in that it cannot spread from machine to machine without human intervention.
What does Apple have to say about all this?
Here’s what the company told my colleague Peter Cohen:
Leap-A is not a virus, it is malicious software that requires a user to download the application and execute the resulting file. Apple always advises Macintosh users to only accept files from vendors and Web sites that they know and trust. We have a guide to safely handling files received from the Internet.

Firewall & antivirus protection

Ok I am starting to get it, so I apoligize for my rants of last week, I have a two part question: how do I know if the firewall is on and as a torrent dwnloader, should i add asat free antivirus for protection.
My System is a brand new Imac 2.7 mac with 1tb hard drive.

1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to your computer, or who has been able to log in to it remotely. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
If you find this comment too long or too technical, read only sections 5, 6, and 10.
OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
The following caveats apply to XProtect:
It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
   3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
It can easily be disabled or overridden by the user.
A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
   For the reasons given, App Store products, and — to a lesser extent — other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the scam artists. If you're smarter than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
Software from an untrustworthy source
Software of any kind is distributed via BitTorrent. or Usenet, or on a website that also distributes pirated music or movies.
Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website.
Rogue websites such as Softonic and CNET Download distribute free applications that have been packaged in a superfluous "installer."
The software is advertised by means of spam or intrusive web ads.
Software that is plainly illegal or does something illegal
High-priced commercial software such as Photoshop is "cracked" or "free."
An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission.
Conditional or unsolicited offers from strangers
A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
You win a prize in a contest you never entered.
Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
Anything online that you would expect to pay for is "free."
Unexpected events
You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
   6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store — nothing else.
Why shouldn't you use commercial "anti-virus" products?
To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. New threats are emerging on a daily basis. Research has shown that most successful attacks are "zero-day" — that is, previously unknown. Recognition-based malware scanners do not defend against such attacks.
Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
8. An anti-malware product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
An anti-virus app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
A Windows malware attachment in email is usually easy to recognize without the need for any software; for example:
♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
Software may be able to tell you which particular trojan it is, but do you really care? In practice, there's seldom a reason to use recognition software unless an institutional policy requires it. Windows malware is so widespread that you should assume it's in every unknown email attachment until proven otherwise. Nevertheless, ClamXav or a similar App Store product may be useful if an uninformed network administrator says you must have some kind of "anti-virus" application.
The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. "Hmmmm, this torrent is a crack of that new game I want. I think I'll download it. It could be a trojan, but the antivirus will warn me if it is." Then they wonder why their Mac is so slow all of a sudden. It's slow because it's running flat out mining bitcoins for a hacker who has already sold their credit card number and banking passwords to a criminal gang. Maybe a week later the antivirus does warn them, but what good does that do?
Nothing can lessen the need for safe computing practices.

Firewall/anti spyware

Hi. I am using an iBook MacOS 10.2.8 and Firefox 2.0.0.2
I would like to know if you could recommend a good firewall and/or a good anti spyware.
Is the existing built-in firewall enough, or do I need extra protection?
sylh

Good enough for what? This question really requires a lot more information before answering. Do you have sensitive information on the computer? Are there people actively trying to gain access to your system? Or are you just hanging out in a local Internet cafe with nothing but your iTunes music collection on your hard drive?
Always try to consider what you are trying to protect and from whom.

When uploading photos to Photobucket or Imgur or select forums either nothing happens at all or I get the "connection was reset" error. I have no problem uploading photos to other forums and FB. Firewall disabled, Spyware Doctor OFF, UAC off. Win 7-64.

I have cleared the cache and history on both IE and firefox. When I try to upload photos to Photobucket, I get "IOException" and when I try to upload photos to paleoplanet (yuku) I get the "The connection was reset" firefox error. I can upload photos to FB and other forums just fine. I tried to use Imgur instead of Photobucket and I get a similar failure.

Hi Trond,
Extremely helpful observations here. Am sure quite some folks will hit this thread!
Regards,
Srikishan

Good day. as I can do to update my iphone 4 to the latest version of ios 5. whenever you connect to the pc and try to update the waiting time is very long, sometimes up to 12 hours and despite the wait always produce an error message for a long time waiti

good day. as I can do to update my iphone 4 to the latest version of ios 5. whenever you connect to the pc and try to update the waiting time is very long, sometimes up to 12 hours and despite the wait always produce an error message for a long time waiting

Disable ALL security software (firewall, antivirus/spyware, etc.) running on your PC while updating.

Premiere Elements 11 "installing Shared Technologies" error during install

How do I fix the "The installation process has encountered an error whil installing Shared Technologies. Please restart your system and try again." error while installing Premiere Elements 11? Photoshop Elements 11 installed fine, but I keep receiving this error while trying to install Premier Elements 11.
I have already tried:
Install from CD
Install from C: drive root
Install from Adobe website trial version
Install from CD, after clean boot
In each case it installs at the same place with the same error.
From searching these forums and doing a web search it seems like a common problem with no clear solution.

FFWLKin
I do not know if what I am about to report will help or confuse the Premiere Elements users further on this Shared Technology error encountered during Premiere Elements installation, but here is hoping that something in the following experience might be of help to someone....
I entered your thread with the Shared Technology error (targeting Elements Organizer/Data 7) when trying to install Photoshop Elements 10 and Premiere Elements 10 on a new Windows 8 64 bit computer. Unlike the others I had no problems installing Premiere Elements 11 and Photoshop Elements 11 from the Adobe installation disc a week earlier on this brand new Windows 8 64 bit computer. Short of re-formatting the hard drive, I did everything plus with no luck in getting versions 10 installed on this Windows 8 64 bit computer. So, I decided to focus on working with the already installed version 11 programs.
I headed for Premiere Elements 11 to create a DVD-VIDEO format on DVD disc and to my horror found that the program's burn dialog had no burner(s) in the burner location (either the build in one or an external burner (USB). But, Premiere Elements 11 burn to folder did work. On the other hand, I found that Photoshop Elements 11 Organizer File Menu feature to burn (datadisc) to CD or DVD did recognize these burners and that burn to feature worked. I went through the typical drill for those in this type of situation and nothing remedied the problem. So, I decided to go for the deactivate/uninstall/reinstall route. Well, now Premiere Elements 11 reinstallation ran into the same fate as Premiere Elements 10, that is, it ran into the Shared Technologies error related to installation of the Elements Organizer and Premiere Elements 11 would not install after going through everything decribed in this thread, excluding re-formatting the hard drive.
1. Deactivated/uninstalled Photoshop Elements 11 and Premiere Elements 11.
2. Apply the cclearer: cleaner and registry cleaner. And, then went into the Registry and deleted all related to Photoshop Elements 10/Premiere Elements 10 as well as Photoshop Elements 11/Premiere Elements 11.
3. Disabled firewall, antivirus, spyware...
4. Tried to reinstall Premiere Elements 11, using the installation files (setup.exe in 64 bit folder) copied to hard drive. No go. Same Shared Technology error.
5. Started deleting programs that I had installed after the initial successful installs of Photoshop Elements 11 and Premiere Elements 11 (these programs included iTunes, VLC player, and ImgBurn). Still no go for the Premiee Elements 11 install, and same Shared Technologies error.
FINALLY, Photoshop Elements 11 and Premiere Elements 11 got successfully installed on this Windows 8 64 bit computer according to the following scenario (iTunes, VLC player, and ImgBurn still removed from system...firewall, antivirus, spyware protection re-enabled)
1. Attached a USB burner to computer via one of its USB 3.0 ports.
2. Inserted the Adobe installation disc into the burner tray of this burner in order to install the program(s) via the installation disc.
3. Selected install for Photoshop Elements 11. It went to completion without problem.
4. Selected install for Premiere Elements 11. It went to completion without problem. And, now the burn dialog/burner location did recognize the computer's built in burner and my USB external burner.
None of the above may have had anything to do with what finally triggerd the version 11 installation processes to go to completion. But, I add this to the mix of how Photoshop Elements 11/Premiere Elements 11 finally got installed in Windows 8 for the user.
And, I would offer this suggestion to those who have already installed Premiere Elements 11 on their Windows 8 64 bit. As soon as possible make sure you have burners listed in the burner location of the program's burn dialog.
ATR

Help! Tried to upgrade to latest iOS firmware (4.3.5) and I get an error "Unknown error occured (1394)" What do I do now?

Everything was fine, I try to update to latest iOS firmware (4.3.5) and I get an error "Unknown error occured (1394)" What do I do now?
Can anyone help me?
Bobby

Error 3194, AKA "This device is not eligible.. occurs for several reasons:
1. Update to the latest iTunes - currently 10.4.1.
2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer. Additional measures may be needed.
3. You may need to edit the Hosts file on your computer to remove references to gs.apple.com if you EVER used hacking techniqus or apps such as tinyumbrella.
4. Don't try to downgrade the iOS.
5. If the phone was EVER successfully hacked in the past (jailbreak, downgrade, unauthourized unlock) there may be nothing you can do now to fix this.
"This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
http://support.apple.com/kb/TS3694

Freezes on back up

when attempting to synch iPhone 4 with HP tablet running Windows 7 and altest iTunes, my process - and whole system - seizes up at "backing-up, step 1 of 5" and requires a hard restart.
What to do?

1. Disable ALL security software running on your computer (firewall, antivirus/spyware, etc.)
2. Uninstall and reinstall iTunes and ALL other Apple software.
"hard" reset - no such thing (only one type of phone reset) See Appendix B of the User Guide.

Firewall, antivirus, spyware

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