Firewall Settings for Crystal Reports

In the SAP Solutions Installation and Administration Guide the fire wall settings which are described are based on the SAP Gateway service listening port and the SAP Dispatcher service listening port.
Both the port are opened but there is still the database popup asking for the username/password when the report is refreshed used with a SAP account within Infoview.
If this report is tested on an environment without a firewall there is no database popup.
So my question is if it is enough to only open both the SAP ports in the firewall or do we also need additional ports for different BO services like the Crystal Report processing services.
Thanks,
Jan

Hello Keith,
You are asking an Enterprise configuration issue, not a data connectivity issue. You really should post your question to the Business Objects forums.
Enterprise can be configured to work with firewalls. Ports can be set on the various servers using command line switches, etc. I believe firewall configuration is covered in the BOE XIR2 Admin guide, or possibly one of the appendicies. Here's a link to the BOE XIR2 Admin guide:
[BusinessObjects Enterprise XI Release 2 Administrator's Guide|http://help.sap.com/businessobject/product_guides/boexir2/en/xir2_bip_Admin_en.pdf]
If you need additional assistance you should consider opening a support case.
I hope this helps!
Sincerely,
Dan Kelleher

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