Firewire and Camera failing in 15'' MBP

I have a 15'' MBP with 10.5.4. Recently, my external FW drive stopped being detected when I plugged it in. If I plug it in via USB, its fine. A quick of System Profiler shows:
FireWire
FireWire Bus:
Warning: Unable to list FireWire devices.
Further checking in /var/log/system.log shows LOTS of:
Sep 6 23:25:24: --- last message repeated 5 times ---
Sep 6 23:25:24 gentoo kernel[0]: FireWire GUID ffffffffffffffff is invalid!
Sep 6 23:25:54: --- last message repeated 5 times ---
Sep 6 23:25:54 gentoo kernel[0]: FireWire GUID ffffffffffffffff is invalid!
Sep 6 23:26:24: --- last message repeated 5 times ---
Sep 6 23:26:24 gentoo kernel[0]: FireWire GUID ffffffffffffffff is invalid!
Sep 6 23:26:54: --- last message repeated 5 times ---
Sep 6 23:26:54 gentoo kernel[0]: FireWire GUID ffffffffffffffff is invalid!
Sep 6 23:27:24: --- last message repeated 6 times ---
Sep 6 23:27:28 gentoo kernel[0]: FireWire GUID ffffffffffffffff is invalid!
Now, today I realized my camera seems to be shot too. Photobooth shows an image of a camera with a line through it and System Profiler doesn't show the camera at all. I'm starting to think I may have a bad system board. Thus far I've done the following:
Booted to Safe Mode, then rebooted normally.
Did a PRAM reset with CmdOpt+PR
Did an SMC reset per the Apple instructions.
None of the above worked. In fact, I'm using GeekTool to watch the system log and all I'm seeing are these firewire GUID errors repeatedly. After Googling a bit, I made a backup folder on my desktop and moved all of /System/Library/Extensions/IOFireWire* to it, then rebooted. Doing so resolved the errors in system.log at least (and sped up boot time and shutdown time), but obviously didn't fix the problem. It just made the messages go away as the drivers aren't being loaded. And my system no longer sees a firewire networking device, though this is definitely expected.
Has anyone seen this before? Am I looking at a trip to a Genius Bar to get the board replaced? Everything else seems to work fine. I didn't buy Apple Care, but I've only had the laptop since December of '07, so I'm under my one year warranty. I'd really prefer to not have to have it sent it. I'd prefer a s/w fix or something similar if possible.

First thing to do is reset the USB chip set on the mother board. Unfortunately, when you power down the computer there is always a bit of power still applied to the motherboard to keep things alive and this usually includes the ports to do stuff like detect when a device wants to wake up the computer. The downside of this is when a bus/port chipset goes into a weird state, locks up, etc., simply power cycling (shutdown & restart) the computer won't work.
So first thing to try is resetting the chipset and to do this you have to power down the computer and completely unplug the computer from the wall power (unplug the power cord to your Mac) & REMOVE THE BATTERY. Also unplug everything from the Mac's ports (USB, FW, Ethernet, etc.) to make sure no parasitic power is still there to keep the chipset alive. Now let it sit for a minute (give those big power caps in there time to discharge). Now plug the power cord back in, reattach the battery, & start up the Mac. Now plug in accessories/hard-drives and see if your USB ports are any better.
Best of luck!
Patrick
What to do if your computer won't recognize a FireWire or USB device
http://support.apple.com/kb/HT1317?viewlocale=en_US

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Firewire and camera Canon

hi , my iMac 20'' with iLife '08 bought in december 2008 can't see the Canon MV400 camcorder ( I use the firewire 6 pin to mac and 4 pin to camera ; I have 2 port on my iMac: FireWire 6 pin and FireWire 800);
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Hi Jouly
appart from the Canon camcorder, do you have other peripherirals connected to your mac through firewire interfaces ?
I have a old iMac G5, and a canon Camcorder too. I had the same behaviour you've described when I was trying to connect an external hard drive and the camcorder at the same time .
Each was connected to a separated firewire (400) plug. When disconnected the external hard drive, it went okay again
Cheers
Sylvain

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Audio Line In/Internal Mic ignored if FireWire DV camera seen first?

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I've been working streaming a broadcast that is intended to consist of audio fed into an MBP via its line in and video fed in via FireWire.
However, I've found quite often that if after boot the audio input is plugged in too quickly after the FireWrie connection is hot plugged, the MBP will not "see" the incoming audio, nor will it see audio coming from the internal mic; I can plug the cable in and out several times but the Sound preference pane never shows input audio.
However, if I unplug the FireWire and plug it back in, it seems the MBP will continue to see the audio in and the FireWire camera.
This also works if I wait to make sure the MBP can "see" the line in before hot-plugging the FW camera.
Has anyone else seen this? Anyone know of any other workarounds other than to make sure the line in audio is "seen" before plugging in the camera?
This is within the context of Ustream, but the audio isn't even being seen at the Finder level.

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Hi Jamie,
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
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http://docs.info.apple.com/article.html?artnum=106214
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hellicar wrote:
Yes, the mic while on speakerphone did Phil however the mike passed on regular use as well as the mic on the headphones past the speakers on the headphone pass everything else has passed
You mean it Failed? uhmmm. It could be a hardware issue but try to reload your OS first and see if it rectifies the issue. (make sure you have a backup of your data ). See How to clean reload the BlackBerry 10 OS or BlackBerry PlayBook OS using BlackBerry Link
Goodlcuk!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

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I then Eject my nano from the computer and did a restart while the nano is disconnected from the computer.
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White Balance tool and Camera Calibration Profiles

Downloaded Lightroom v4 Beta 1 for mac but the installer package failed to launch. (com.apple.installer.pagecontroller error -1.) So I've only watched the adobe tv presentations todate.
Anyway just wanted to give some feedback as a pro photographer about use of Lightroom and improvments I would like to see in the next version.
I am a commercial photographer who needs colour accuracy in photographing fashion/garment images - most of my work is reproduced on a printing press for catalogues and brochures. On average a shoot will yeild about 500 images for a client, so workflow is important as they normally want them all!
As a previous user of Capture One Pro v6 and now lightroom v3.6 - the biggest issue I have with Lightroom is the dominace of red tint when setting the white balance from a gray card reference image, shot at the same time as the images to be processed. I'm not adding anything to the images other than doing a white balance, a tweak on exposure and camera neutral setting on profiles.
To obtain a white balance setting I use the combination of an Xrite white balance card and the Q-Card and the old fasioned Kodak Gray cards all mounted on the same surface. I've used spot and ambient light readings on the gray cards to measure exposure and I've used the Adobe DNG Profiler and the Xrite colour checker profiler with the large colour checker card as a reference, (I've made profiles for sunny days, cloudy days, dual illuminant etc etc) and I'm viewing my images on a colour calibrated apple monitor.
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Regards

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How to get iMovie version 9.09/2009 Mac version 10.7.5 to recognize JVC GR-DX77U camcorder via 9 pin to 4 pin firewire and import video

My question: Is it possible to get iMovie version 9.09/2009 MacBook Pro/ Mac Os X version 10.7.5 to recognize JVC GR-DX77U camcorder via 9 pin to 4 pin firewire and import video?
My camcorder is recognized with 4 pin to 4 pin firewire on laptop with Windows operating system; however, it will not recognize on MacBook Pro with 9pin to 4 pin firewire. JVC website does not offer any updated camcorder driver software for this camcorder and older version driver on CD will not download onto MacBook Pro.

Hi
With the reservation of that I us:
• iMovie 9.0.4
• Mac OS X.6.9
see my notes
NO CAMERA or A/D-box
Cable
• Are You sure that You are using the FireWire Cable - USB-Cable will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin (or 9-pin) FW one ?
• Test another FW-Cable very often the problem maker.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toggle in iMovie pref. Play-back via Camera (on <-> off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
• Camera connected to "charger" (mains adaptor) - not just on battery
• Camera set in Playback mode - NOT Recording mode
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK e.g. recording and playback to TV)
A/D-box
• Is the dip-switches set right ?
• Set to same standard as recorded/editing e.g. NTSC 29.97fps or PAL 25fps
• Try resetting it
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
• FireWire-port - Can be re-setted by - Turn off Mac and disconnecting Mac from Mains/Power for 20-30 minutes
External device’s (hard disk’s)
• Should be FireWire as USB/USB2 performs badly and so does Airport or Net-work connected ones too.
• MUST BE - Mac OS Extended formatted - UNIX/DOS/FAT32/Mac OS Exchange - DO NOT WORK for video due to 4Gb barrier.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minimum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited. No Camera or A/D-box
• GarageBands fix - Close iMovie, Open GarageBand, Play some notes, Close GB and iMove can now be OK
• Does Your Mac have a FireWire Port
• White MacBooks - don't
• MacBook-Air - don't
if not then a few Mac’s has a PCM-CIA slot and there are FW-Cards that makes a FW-port this way
else - NO SOLUTION
Only option as I get it is either
• Use another Mac to Capture material (to an external USB2 - Mac OS Extended formatted hard disk - or -
• Change to another Camera that can be used with Your Mac (no there are no miniDV tape Cameras that can)
• If Your Mac-Book has a PCM-CIA Card place - then there are FW-port-Cards and then
You can import via this - but I've not seen this on more modern Macs. My PowerBook G4
has one and this FW-Card-port works greatly.
SoftWare
• Delete iMovie pref. file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
• Screen Saver - OFF
• Energy Saver - OFF
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie’08 (7.1.?), 09 or 11 ?
• iMovie HD 6 (6.0.4/3) ?
Other ways to import Your miniDV tape
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpful insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About . . / More . .
under Firewire.. what do you read . . ?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choice / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After un-installing Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
No Camera or bad import
• USB hard disk
• Network storage
• File Vault is on
jiggaman15dg wrote
if you have adobe cs3 or 4 and have the adobe bridge on close that
or no firewire will work
see if that helps
DJ1249 wrote
The problem was the external backup hard drive that is connected, you need to disconnect the external drive before the mac can see the video camera.
MaryBoog wrote
Maybe your problems is solved in the meantime, but for all others this might help as I had the same problem, also have the Sony HDR-HC7, but the 7e (Europe, PAL). I found this link today and it works perfectly
//support.sony-europe.com/tutorials/dime/videotransfer/vtransfer.aspx site=odw_en_GB&sec=DVH&m=HDR-HC7E
What I exactly did.- put camera in play mode - open guide - choose connection guide - choose comp./printer (where to transfer movie to) - select connection.- i-link (on my camera) but equal to firewire - OK - choose HDV - choose NO for conversion of i.link.
Settings are shown then (VCR HDV/DV.- HDV and i.link-conv..- OFF), press OK, OK, END.
Switch camera off. Connect firewire cable to camera & Mac. Switch camera on, in play/edit mode.
Open i-movie, choose import from camera. On screen below the camera connection is shown.- DV (HDV). Now you can import, automatically or manually.
This worked perfectly for me. Took me 2 days to find out. Could not find any clear thread explaining what I had to do on the camera and the manual was not clear either.
Yours Bengt W

My phone wont connect to my itunes after i tried to restore it and it failed. what should i do?

Ive been up all night trying to fix my phone. i recently tried to restore my phone so i could start it out fresh. i left for a minute while it was restoring and came back to have a message on my laptop saying it failed to restore. My iphone now wont connect to itunes nor my computer since it doesn't show up under "computer". i have already reinstalled itunes, shut off my phone and laptop, and manually tried to reset phone by holding home button and lock screen button. i really need some assitance quick, and their support guides confuse me and misleads me a lot. Help greatly appreciate

Try this:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
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Display and camera problems... related?

Dear Folks of Apple Support Communities.
Recently i have started to experience a rather disturbing issues with my screen, and that made me remember of the problems with the camera.
I have MBP retina early 2013 and. well, it is known fact that screens on this particular model are not exactly brilliant... The same could be said about the camera, which has simply tuns of blue noise! But the screen was acting pretty Ok for some time now, there always was a minor image retention, but as i had nowhere to fix this, i had to live with it. But recently the screen started to turn GREEN! Yes that emerald shade, almost like cartoon green!!! That happened to it once before, but was not so intense, well at least i was able to see something... But the other day i was completely blown away, when i turned on my mac and i sew bright-bright green screen with absolutely no picture... Why does this happen to a £2000 product i have no clue! Now it has an uneven colour (the bottom corners are blueish, and the sides are somewhat darker).
Is there some way to resolve it? Or should i ask for the screen replacement (and the camera with it as well)?
I will be in Glasgow starting from september, so i will have an Apple store near by... i just don't want this to happen anymore, it is really scary.
Many thanks . Anna.

Badlydrawnboy wrote:
I have a new MBP that is less than 3 months old. I've been having various display and power problems pretty much since I got it.
You should not be having those type of problems on a brand new Mac. Did you call AppleCare about this? If not why not?
You have 90 days of free phone tech support from Apple on top of your one year warranty. Strongly suggest that you use it before you lose it! You already missed your 14 day from the date of purchase to return your MBP for a refund or an exchange.

Firewire and Camera failing in 15'' MBP

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