Firewire and Connecting w/ Computer

alright to start i will post a picture of what i want you to see: [IMG]http://img318.imageshack.us/img318/7061/untitled26oq.jpg[/IMG]
if that doesn't work in these forums then here is the link: http://img318.imageshack.us/img318/7061/untitled26oq.jpg
alright so here's my problem:
I have one of the older 15GB iPods with the 4 buttons on top and then the wheel thing below the buttons. It has worked fine for the past couple years.
My problem is that since downloading the newest iTunes and iPod update, the comp can't find my iPod. I use a gateway desktop and i think the reason that it is not connecting is the firewire port. WHen i bought the iPod 2 years ago it came with the iPod, a cord, a wall charger, and a firewire converter.
I dont remember the numbers but the firewire converter is about 2 inches long and goes from like a 9-pin to a 4-pin firewire connector or something like that. As shown in the picture the image on the left is the one that the cord connects from my iPod into, and then the smaller picture on the right goes straight into the computer, the part that goes into the computer is a little bent so i figured that i should go but a new firewire converter.
The people at BestBuy had never even seen the converted i showed them and they told me that my comp probably had a place to plug in the cord straight into the computer (the image on the right that goes into the converter). I looked on the back of my comp and awesomely enough i found a place to plug in the bigger firewire piece, except when i plug it in there it only CHARGES my iPod but does say that it is connected to the computer for transfer of music via iTunes... can anyone help me?!

Welcome to Apple Discussions.
Try to reset the iPod while it is connected to the Firewire port of your computer. Several attempts may be necessary.

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