Firewire cable is not in use

my 2nd gen. nano says that it does not support firewire connection but it has never been pluged into one,and the message will not erase off of the ipod screen and the nano will no longer turn off, someone please help, no idea what im doing

Does it give you this error all the time or only when plugged in with the cable?
If it does it all the time, have you checked the dock connector for bent pins?
If it only does it when plugged in, have you tried a different cable?
Patrick

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