Firewire not responding

Five days ago, I connected a mini DV camera to my brand new, 3 month old Powermac G5 2.0 Ghz computer and transfered footage to edit in final cut pro. I also connected a DV bridge through firewire to convert some tapes and DVD's into footage my computer could use. Last night, I go in confident to do the same things I did a few days ago, and NONE of the firewire ports are recognizing anything I plug in. I'm in shock and have no idea what happened. I have spent the whole of today trying to figure it out. When I ran the Hardware Test on the computer, it said there were no firewires present, but in the system profiler it says firewire runs up to 800mbps. Does this mean the 800 works, but the two 400's don't? ( I can't test the 800 because I dont have that firewire pin, just the 4 and 6). Why aren't they working anyway? What the **** happened in the five days from when everything was working perfectly, to nothing working at all? I am extremely frustrated and need my computer working ASAP as my business is video editing. Any help would be much appreciated.
PowerMac G5   Mac OS X (10.4.4)   Dual 2.0Ghz, 2GB RAM, 160GB HD

My friend is experiencing this same problem with his brand new Quad G5 running 10.4.4 For what it's worth he can limp along by rebooting I also read some where of people repairing permissions rebooting then repairing permissions again? I can't vouch on this as I haven't tried it. I too am looking for a fix as my friend is a Pro photographer and depends on this new G5 very much This is very frustrating and I am seeing a lot of firewire problems in these forums. Good Luck

Similar Messages

  • Firewire ports not responding to external drives.

    I have a LaCie 250 gig and it was working fine until I plugged a power book into one of the firewire ports. Not only did my G4 not recognize the power book, it also stopped recognizing my external drive.
    The .mac site said to unplug everything and restart the computer to reset the firewire ports. Which I did and nothing changed. Figured it was a lost cause so I used the USB instead.
    Then, one day, I tried it again to see what would happen and it worked. The firewire went back to normal and everything was fine.
    The other day, I plugged my Canon XL2 into the firewire port and it shut everything down again. So, now I'm without firewire and back to USB for my external drive.
    The firewire DOES turn on the drive, it just doesn't recognize that there's anything plugged in.
    Thoughts?

    1. Shut-down your Mac, and unplug the power cord
    2. Turn the power off on your external FireWire devices
    3. Unplug the FireWire devices from the Mac
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    5. Plug the power cord to your Mac only
    6. For PPC Macs: Restart the Mac while holding the Option-Apple-O-F, and keep holding until you get the ">" prompt, then release the keys
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          set-defaults and hit the Return key
          reset-all and hit the Return key
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    8. Shut down your Mac
    9. Connect all your FireWire devices to the Mac and turn them on
    10. Restart your Mac.
    All your FireWire devices should reapear, if not repeat the procedure
    How to avoid the issue :
    The only really proven way to avoid burning up a FireWire port is to connect all devices and to turn them on PRIOR turning on the Mac. Likely, one must unplug them and turn them off AFTER the Mac has been turned off. If you need to connect another device, then you're on for a shutdown of your machine... 
It's a tad annoying but it guarantees that the FW ports won't be damaged. 
Be careful when using self powered devices such as webcams, iPods, hard drives or hubs, as they can destroy the port pretty easily. Another thing is to avoid daisy-chaining hard drives.
    When the FW port doesn't respond anymore :
    In this case, peripherals won't be mounted upon plugging, and won't be displayed in Apple's System Profiler. The self powered devices will still be fed by the port, but won't respond either. 
It happens that the PHY just hangs after a surge or a random problem. Once hung, the port will not respond any longer, it is possible to reset the component by going through the following steps :
    1° boot the PPC mac in Open Firmware by holding [ Apple key - Option - O - F ] after the startup chime. 
2° you'll get to a command prompt. the keyboard mapping will be QWERTY, so pay attention when you type the following : 
RESET-NVRAM (enter) 
RESET-ALL (enter) 
3° Now the mac should restart itself and the port should function properly again. 
If it still doesn't work, then it means that the PHY is damaged.
    http://www.hardmac.com/articles/16/
    From Kappy post:
    922 is only used in dual drive cases to provide a "build-in firmware RAID support"
    912 or 912+ is FW800, the "+" means USB2
    911 is FW400
    924 adds eSATA support along with FW400/800
    MacSales, OWC Tech Support library is where I would go first, as they do tend to have or links to, firmware updates for Oxford.
    From Wiebetech:
    I just upgraded my Mac OS, and now I'm having trouble with my FireWire device. What can I do?
    A: With nearly every OS update Apple releases, some external drives are not recognized after the update. The typical symptom is that the device will not mount but the volume is visible and grayed out in Disk Utility. This means that the device is working properly, but the OS does not recognize the volume as mountable. Sometimes the drive does not show up at all.
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    If this does not work, then try pushing the PMMU reset button on the logic board. Consult the Apple web site for locations of the button for your Mac. If the drive still does not show up, shut down, disconnect all peripheral devices, and boot from the Mac OS Installation CD. The later the OS version, the better. Do not reinstall the OS, but when the Installer is loaded up and ready to begin, go to the File menu and use the Disk Utility program. Connect the drive that is having problems, then start the Disk Utility application. If you see the external drive and it is not grayed out, you know the drive is okay. Run Disk First Aid on it anyway. Then run it on your internal boot drive while you are at it. When done, unmount the external drive and UNPLUG it! Then restart the Mac.
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  • Lacie D2 Firewire drives not responding.

    I'm tearing my hair out trying to resolve this problem. Both of my Lacie D2 drives have stopped mounting on my desktop for some reason (see spec of my mac in my sig below).
    In System Profiler, when either of the devices are plugged in, the message under 'Firewire' is 'No information found'. When they're not plugged in it reads 'Firewire 400' or something like that...
    HOWEVER:
    1. My other Lacie 10GB External Drive (that runs using power from the mac via Firewire, not a seperate power supply) does show up in the profiler and mounts/operates properly.
    2. Other devices (e.g. original ipod, printer) work fine with the Firewire ports on my mac.
    3. The problem drives work and mount fine on my G5.
    4. Have tried using different power adapters for the Lacie Drives and no change.
    5. Drive mounts if I use a USB connection.
    *THINGS I HAVE TRIED SO FAR:*
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    2. Reset NVRAM
    3. Unplugged all devices, shutdown mac, unplugged from mains for 30 mins, then rebooted and reconnected devices.
    4. Repaired disc permissions, reinstalled 10.39 combo update, repaired permissions again.
    5. Used Lacie Updater to add latest firmware for the drives but these were already up to date
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    Think that's everything. If I remember any more info, I'll post it up.
    Hope someone can help me!!
    Cheers.

    It seems you have tried most things in my firewire faq; I'll post it here in case you missed something.
    Thought you could use this info about getting FireWire to work!
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    If that didn't work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
    If that still didn't get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
    For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
    Here's another
    Fw Faq.
     Cheers! DALE

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              MacBook Pro (Retina, Mid 2012)
              MacBook Pro - model: MacBookPro10,1
              1 2.6 GHz Intel Core i7 CPU: 4 cores
              16 GB RAM
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              NVIDIA GeForce GT 650M - VRAM: 1024 MB
    Audio Plug-ins:
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              AirPlay: Version: 1.9
              AppleAVBAudio: Version: 2.0.0
              iSightAudio: Version: 7.7.3
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                        Macintosh HD (disk0s2) /: 499.42 GB (470 GB free)
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                   0%          coreservicesd
                   0%          notifyd
                   0%          opendirectoryd
                   0%          Dock
                   0%          imagent
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              197 MB             Safari
              138 MB             WindowServer
              131 MB             com.apple.IconServicesAgent
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              82 MB              Dock
              66 MB              soagent
              66 MB              CalendarAgent
              49 MB              com.apple.dock.extra
              49 MB              ubd
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              1.94 GB            Active RAM
              362 MB             Inactive RAM
              971 MB             Wired RAM
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              com.kaspersky.nke          (1.0.2d43)
              com.kaspersky.kext.kimul.44          (44)
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              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
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              [loaded] com.kaspersky.kav.plist 3rd-Party support link
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              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
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              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
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              iTunesHelper
              EEventManager
              Dropbox
              AdobeResourceSynchronizer
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              OVSHelper: Version: 1.1 3rd-Party support link
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              RealPlayer Plugin: Version: (null) 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
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              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
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              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
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              Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
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              Flash Player  3rd-Party support link
              Perian  3rd-Party support link
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              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
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                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.0 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
              SketchUp:          Version: 8.0 - SDK 10.5 3rd-Party support link
                        /Applications/Google SketchUp 8/SketchUp.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
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              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
                        /Users/christophermcgreger/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
              Wondershare AllMyTube:          Version: 3.2.4 - SDK 10.5 3rd-Party support link
                        /Applications/Wondershare AllMyTube/Wondershare AllMyTube.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 2  Disk used: 696.37 GB
              Destinations:
                        My Book [Local]
                        Total size: 931.36 GB
                        Total number of backups: 51
                        Oldest backup: 2013-07-17 12:40:03 +0000
                        Last backup: 2014-01-05 23:55:06 +0000
                        Size of backup disk: Too small
                                  Backup size 931.36 GB < (Disk used 696.37 GB X 3)
                        Data [Network] (Last used)
                        Total size: 3 
                        Total number of backups: 53
                        Oldest backup: 2013-07-16 22:38:22 +0000
                        Last backup: 2014-01-05 22:50:13 +0000
                        Size of backup disk: Adequate
                                  Backup size 3  > (Disk used 696.37 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  11%          mds
                   3%          WindowServer
                   2%          diskimages-helper
                   1%          EtreCheck
                   1%          kav
    Top Processes by Memory:
              524 MB          mds_stores
              360 MB          kav
              246 MB          com.apple.IconServicesAgent
              213 MB          com.apple.MediaLibraryService
              164 MB          Finder
    Virtual Memory Information:
              10.45 GB          Free RAM
              3.44 GB          Active RAM
              851 MB          Inactive RAM
              1.27 GB          Wired RAM
              918 MB          Page-ins
              0 B          Page-outs

    CrassBrauer wrote:
    ... With the latest software updates for OS X, I've read that anti-virus software is largely superfluous for Mac. Any opinions to the contrary/negative experiences?
    Almost. Anti-virus software is completely superfluous for Mac.
    I have tested most of the commonly available Mac "anti-virus" products under controlled conditions. The only differences between them are their varying degree of worthlessness. Some are malicious and will corrupt your Mac. The vast majority of Mac problems reported on this site are the direct result of using such products.
    OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
    A much better question is "how should I protect my Mac":
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Temporarily freezing audigy 2 and firewire not working - sol

    hi,
    i had two problems with my audigy 2 using windows xp:
    a) my firewire port didnt appear to work. i had only one device using firewire which was my creative jukebox zen. i could only transfer 95% of the first mp3 and then it would say that my mp3 player is not responding.
    b) i experienced random and temporary freezes, not only while gaming but even when writing e-mails. everything would hang for a few seconds and then continue to work like if you write text it will appear after the hang.
    firewire: i used my audigy 2 in my old pc with windows me and win 2000 without any problems. neither with firewire nor with the eax4 driver patch. under win xp i could only transfer mp3s via usb and that is slow as hell as you can imagine. i first tried if transfers using the firewire port on my mobo worked but it didnt, same prob. i found a fix from microsoft that is not listed in windowsupdate at http://www.microsoft.com/downloads/d...DisplayLang=en (KB885222). that did not solve this issue but maybe you need that too so I mention it here. then i found some new drivers on the creative site. "oh you fool, why didnt you say earlier that you're using old drivers?" someone might say but these drivers dont work or more specifically, its setup routine sux. it quits with "an error occurred". wow cool... but it appears as it unpacks the driver to c:\program files\creative\jukebox3 or something (note, i have a zen and not a jb3...) so I uninstalled everything, rebooted and told the device manager manually to get the drivers from that location. now it works.
    freezes: it took me many, many hours to search the internet, but i found absolutely nothing. sure i'm using the latest drivers (yea they actually work), put the card in slot3 and stuff. then i found a post on this board that mentioned that this guy's audigy had a heat problem. it became too hot and hung. hmm. i have 2x 2cm fans sucking heat out of the box through the radiator of my water cooling so heat is actually mostly get rid of through water and whatever else produces heat (harddisc, video card ram etc) is cooled by some really strong air flow. so wth, this card has worked for almost 2 years in my old box. so i opened the case and saw that air circulation around the audigy was impossible as its sandwitched by two other cards. those parts that i was able to touch were not that hot but i dont know how hot the main chip became and i have no clue why a sound card can become too hot from playing an mp3... anyway, i have left my case open and since then i havent had any freezes. now i also know why the freezes suddenly appeared and not since after i setup my box 3 months ago: it was open until i had cut a hole for the radiator...
    oh yea, its good that my expensi've creative stuff works and that it was not creative's fault but that of a moron of a user. now honestly, how is an average user supposed to get their product working when the knowledge base is totally outdated and gives advice such as "update your bios, get the latest drivers and dont put your card into the microwave", when mods in this forum give advice like the knowledge base and the driver is not even installable? creative products are not bad at all, they're not cheap at all too. but the support page is absolutely not informati've and the knowledgebase does not give solutions to known issues. i was never ever able to find anything useful there and i'm really really not an average user but a very experienced one. not everyone wants to use a pre-installed dell box with el-cheapo components. i like to put my own high-end rig together and things must be pushed to the limit BUT still be absolutely rock solid. let me list my recent experience with creative products during the past 2 years:
    -) bought an inspire 6. surround system and even replaced my audigy with version 2 for it. but unfortunately the subwoofer had a problem. it randomly made a popping noise which was so loud that it pushed your adrenaline level to that of a base jumper. i then found out that the whole batch had some faulty component. at least i got a replacement within a week, so i thought "yea, great support".
    -) bought a jukebox zen, 20gb with firewire. it worked great for almost a year. then it died. when i switched it on, only the creative logo appeared, thats it. recovery mode was inaccessible too. it took me 2 months to convince the support lady to let me return this junk. first they sent me a new adapter because maybe it was damaged and the battery was low and therefore it didnt work anymore... then i was told, ok you can have a new one but we dont have firewire versions in stock anymore. you can have a usb one now or you wait until we get the firewire zen again. i said wtf, you produce this so why dont you have them in stock? and the usb version is sure not an equivalent to my firewire player. woot after 2 months i got a new mp3 player... had to rip 250 cds again (i really prefer having originals) and copy them to the player, but ok, i'm happy again. no, i'm not. this one doesnt work properly either. everytime i dont use the player for more than 24 hours i have to rebuild the database and scan the harddisc. that takes about 0 minutes for like 3000 songs!! grr... but i didnt want to argue with the tech support about that, i can li've with that. maybe i can flash to an older bios if i find one somewhere. from what i read somewhere it is caused by the zen going from hibernate into "off power" mode and then it forgets a few things.
    and now i had the two issues described above and had to find a solution myself because the support pages dont help at all. sure you can say i should have thought of a heat problem but all important components are watercooled (even the north bridge) and i had some good airflow in general, but not around the sound card. and who knows that the audigy is that sensiti've to heat and that a sound card even gets hot at all. i've never heard of sound card cooling... i'm not that disappointed about the quality of the hardware because it is ok imo, but with the horrible lack of quality of the support and the buggy driver installation. hey, you get free advice by your customers, think about that. they tell you by themselves what the problem is and what they think may cause it. sure many posts are just flames but you should take ppl here more seriously. and if other manufacturers are to blame then put a list together like: msi k8n neo2 platinum - in this case upgrade to bios .2 or in that case install this or turn on/off that.
    alright, i hope anyone can use this information. sorry for the length but i wanted to describe things as precisely as necessary. cheers from austria.
    (edit: a typo)Message Edited by Temujin666 on 0-05-2005 03:49 AM

    Hi folks,?Initially my audigy 2 nx was not working. But after installing the drivers for vista it started to work. But unfortunately, the other application from creative media source is not working. When I press EAX it says '[color="#000099">the application with the device not found'. But the sound card is working fine.[color="#000099">?[color="#000099">I have even mailed creative with the details. They have sent me a mail with the drivers and an application driver. I have installed the application driver too, but still no luck.[color="#000099">?[color="#000099">Kind regards,[color="#000099">Jwell[color="#000099">?

  • Error Message: " '[name of my computer]' did not respond.  (error -8)

    I know that this topic has been submitted a million times, but I need personal attention now. The topic discussions have been really helpful except for the fact that my ichat video STILL DOESN'T WORK. I read and do all the sets of advice and instructions and STILL NOTHING.
    My main message usually always says, " '[name of my computer]' did not respond.' The only differing message I've received is from my mom's laptop (a Dell Latitude D610, Intel) which says that " '[name of her computer] has declined'. I've checked out the error reports which are always labeled (error -8).
    Once I was able to connect, with absolutely no hitch, when I was sent an all out video conference chat from a G4 Mac about 4 months ago. My ichat hasn't worked since which is why I've been trouble shooting since then.
    Based off of the advice, I opened ports 5060, 5190, 5220, 5222, 5297, 5298, 5353, 16384-16403 on both TCP and UPD and turned the firewalls off in one then turned them on again.
    I've read the iChat support and they all say that they are compatible with tons of operating systems and platforms. But, my video still doesn't work to other computers or work in general. Please can someone tell me how to get this to work? Puhleeeease. I've been at it for months now....
    Thanks!

    I know that this topic has been submitted a million
    times, but I need personal attention now. The topic
    discussions have been really helpful except for the
    fact that my ichat video STILL DOESN'T WORK. I read
    and do all the sets of advice and instructions and
    STILL NOTHING.
    My main message usually always says, " '[name of my
    computer]' did not respond.' The only differing
    message I've received is from my mom's laptop (a Dell
    Latitude D610, Intel) which says that " '[name of her
    computer] has declined'. I've checked out the error
    reports which are always labeled (error -8).
    Once I was able to connect, with absolutely no hitch,
    when I was sent an all out video conference chat from
    a G4 Mac about 4 months ago. My ichat hasn't worked
    since which is why I've been trouble shooting since
    then.
    Based off of the advice, I opened ports 5060, 5190,
    5220, 5222, 5297, 5298, 5353, 16384-16403 on both TCP
    and UPD and turned the firewalls off in one then
    turned them on again.
    I've read the iChat support and they all say that
    they are compatible with tons of operating systems
    and platforms. But, my video still doesn't work to
    other computers or work in general. Please can
    someone tell me how to get this to work?
    Puhleeeease. I've been at it for months now....
    Thanks!
    I, too have had the same problem, but only recently — maybe coincident with recent updates to iChat — and I too would like to know what error -8 means.
    I am running a Dual 1GHz PowerPC G4 Mac with automatically updated software, connected via ADSL at 512/128. The Internet Interface is a router/firewire/switch/modem (D-Link DSL-G604T) and I have programmed it to keep the required ports open. The audio input is from an iSight: audio out to some external speakers from line out. Programming hasn't been changed for months, and the problem has only occurred recently, so it doesn't look like a Firewall or address translation problem.
    In my case, I tried several things:
    1. I tried to initiate an audio chat with someone who has a Mac Mini PowerPC with most updates on it, and a 56K modem. I have had many audio chats over many months with this person.
    Some days ago, it failed to complete a connection with the comment that my end didn't answer. I take this to mean that the final handshake message from the my end wasn't sent, since the connect window indicated the other side had responded positively.
    The buddy on the other end then initiated an audio chat session to which I responded. This time, error -8 was accompanied with a message that the other side had failed to respond to the final handshake.
    I presumed that it was some sort of glitch either on the network or in my computer and we finished the conversation on the phone. The system has been rebooted several times in the meantime, and the integrity of the system disk checked: that should have got rid of any local anomolous state
    2. The exact same thing happened today when I attempted to communicate with a new buddy introduced through email. This new buddy has recent (but unknown to me) Mac equipment running OS X, and a broadband connection.
    We were testing the connection after she had set up iChat with an AIM screen name to be ready for a Saturday sched to step her through installation of some difficult to set up software.
    At that point, I realised my first failure wasn't a system glitch, and found this message board.
    So, any help from anybody?
    Keep in mind that this is a recently-introduced problem on a stable (other than Apple updates?) system that has been running on audio and even one-way video with 4 different buddies (three on Macs and one on Win XP with AIM) for months.
    George
    Dr George W Gerrity Ph: +61 2 6386 3431
    GWG Associates Fax: +61 2 6386 4431
    P O Box 229 Time: +10 hours (ref GMT)
    Harden, NSW 2587 PGP RSA Public Key Fingerprint:
    AUSTRALIA 73EF 318A DFF5 EB8A 6810 49AC 0763 AF07
    PowerMac3,6   Mac OS X (10.4.8)   ISight Audio and Video

  • Quicktime 7 not responding when updated from QT6

    To any out there who've heard about this problem, please tell me what I'm doing wrong. QT7 looks amazing and I wanted in but I don't seem to have the right setup?!
    After I restart from the download and attempt to play anything from Apple's QT site, QT opens but no window comes up and the dock shows it's active (the little black triangle). I click and hold the QT icon to Force Quit and I notice that at the top of the menu it states "Not responding". I can successfully quit but upon successive restarts and re-attempts to play anything in QT7 it does the same thing. I've tried updating to QT7 three times now with each new update hoping this problem is resolved but to no avail.
    This also seems to affect my iTunes, doing the same thing to that app as well. No other apps seem to be affected and the QT plugin for Safari works. I don't have QT Pro and I'm running a MIDI rig with a MOTU MTP/AV through the Geethree Serial adapter plus a firewire MOTU 896 and ProTools Audiomedia 3 card. Anybody else going through this and found a fix?

    Hi
    Here is a protools/itunes/quicktime solution I found. It worked for me!
    "Basically the problem has been that the new Quicktime freezes, and takes ITunes with it, when you also have Pro Tools loaded on OSX 10.3.9. Some have remedied this by disconnecting their Digidesign hardware, but it's a temp fix only.
    Re-Installing ITunes will not solve this. You must go to your Digidesign Folder and run your Digidesign Core Audio Setup then remove ITunes from the list. At this point quicktime/ITunes should work fine.
    Also Apple has issued a Quicktime 6.5.2 Re-Installer for anyone who's havimg trouble with the Quicktime 7. Here is the link
    http://www.apple.com/support/downloads/quicktime652reinstallerformac.html

  • Maverick finder not responding com.apple.iconServicesAgent consuming most of the resources

    I have had an interesting week.  Beginning on Tuesday, my computer began acting unstable. Tried to reinstall the operating system - caused me to replace the current disk with my weekly backup disk.  Yet, when I operate the current system, I find that programs (except those requiring video such as DVD player or Quicktime) work well but the finder is not responding. Was able to run EtreCheck.  According to the report, the only process was that highlighted in red was com.apple.iconServices Agent.
    I have repaired permissions and cleaned the cache. Attached is the report from EtreCheck. Any ideas what is going wrong and how to correct it?  TIA.
    Steve
    Hardware Information:
              Mac Pro (Mid 2012)
              Mac Pro - model: MacPro5,1
              1 3.2 GHz Quad-Core Intel Xeon CPU: 4 cores
              14 GB RAM
    Video Information:
              ATI Radeon HD 5770 - VRAM: 1024 MB
    System Software:
              OS X 10.9 (13A603) - Uptime: 0 days 21:2:43
    Disk Information:
              HL-DT-ST DVD-RW GH80N disk8 : (7.43 GB)
              ST3000DM001-1CH166 disk2 : (3 TB)
                        EFI (disk2s1) <not mounted>: 209.7 MB
                        Macintosh Initial HD (disk2s2) /Volumes/Macintosh Initial HD: 3 TB (2.51 TB free)
                        Recovery HD (disk2s3) <not mounted>: 650 MB
              ST3000DM001-9YN166 disk3 : (3 TB)
                        EFI (disk3s1) <not mounted>: 209.7 MB
                        Macintosh (disk3s2) /Volumes/Macintosh: 3 TB (2.51 TB free)
                        Recovery HD (disk3s3) <not mounted>: 650 MB
              ST4000DM000-1F2168 disk0 : (4 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 4 TB (1.33 TB free)
                        Recovery HD (disk0s3) <not mounted>: 784.2 MB
              ST32000641AS disk1 : (2 TB)
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Macintosh Data (disk1s2) /Volumes/Macintosh Data: 2 TB (574.39 GB free)
    USB Information:
              PATRIOT (disk9s1) /Volumes/PATRIOT: 129.99 GB (10.36 GB free)
              EFI (disk13s1) <not mounted>: 209.7 MB
              4TB Macintosh HD (disk13s2) /Volumes/4TB Macintosh HD: 4 TB (2.1 TB free)
              Recovery HD (disk13s3) <not mounted>: 784.2 MB
              Seagate Backup Disk (disk5s1) /Volumes/Seagate Backup Disk: 4 TB (1.38 TB free)
              disk4s1 (disk4s1) <not mounted>: 188.4 MB
              disk4s1s1 (disk4s1s1) <not mounted>: 18 KB
              Citizen Watch (disk4s1s2) /Volumes/Citizen Watch: 187.9 MB (Zero KB free)
              LaCie File Storage (disk11s1) /Volumes/LaCie File Storage: 1.72 TB (798.34 GB free)
              LACIE SHARE (disk11s2) /Volumes/LACIE SHARE: 280.06 GB (279.21 GB free)
              TOSHIBA EXT (disk10s1) /Volumes/TOSHIBA EXT: 1 TB (773.59 GB free)
              Seagate Backup Plus Disk (disk14s1) /Volumes/Seagate Backup Plus Disk: 4 TB (3.88 TB free)
    FireWire Information:
              LaCie d2 Quadra v2B 800mbit - 800mbit max
                        EFI (disk7s1) <not mounted>: 209.7 MB
                        LaCie Backup (disk7s2) /Volumes/LaCie Backup: 3 TB (625.64 GB free)
              LaCie d2 Quadra v2B 800mbit - 800mbit max
                        EFI (disk6s1) <not mounted>: 209.7 MB
                        LaCie (disk6s2) /Volumes/LaCie: 3 TB (201.15 GB free)
              Other World Computing OEM ATA Device 00 400mbit - 800mbit max
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.adobe.SwitchBoard.plist
              [not loaded] com.barebones.authd.plist
              [not loaded] com.bjango.istatlocaldaemon.plist
              [loaded] com.bombich.ccc.plist
              [not loaded] com.dymo.pnpd.plist
              [loaded] com.fitbit.galileod.plist
              [not loaded] com.flipvideo.FlipShareServer.launchd.plist
              [not loaded] com.iospirit.candelair.daemon.plist
              [not loaded] com.iospirit.candelair.sync.plist
              [loaded] com.macpaw.CleanMyMac2.Agent.plist
              [not loaded] com.maintain.HideSpotlightMenuBarIcon.plist
              [loaded] com.micromat.CheckmateIdleDaemon.plist
              [loaded] com.micromat.CheckmateWorkerDaemon.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.prosofteng.DriveGenius.locum.plist
              [not loaded] com.quark.quarkupdate.plist
              [not loaded] com.smithmicro.schedulerdaemon.plist
              [not loaded] com.sonycorporation.BloggieInstallerAgent.plist
              [not loaded] fi.polar.polard.plist
              [not loaded] PACESupport.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
              [not loaded] com.bjango.istatlocal.plist
              [not loaded] com.docudesk.deskpdf.userdaemon.plist
              [not loaded] com.flipvideo.FlipShare.AutoRun.plist
              [not loaded] com.Logitech.Control Center.Daemon.plist
              [not loaded] com.maintain.PurgeInactiveMemory.plist
              [not loaded] com.maintain.Restart.plist
              [not loaded] com.maintain.ShutDown.plist
              [loaded] com.maintain.SystemEvents.plist
              [loaded] com.micromat.CheckmateAgent.plist
              [loaded] com.rosettastone.rosettastonedaemon.plist
              [not loaded] com.sony.BloggieSoftware.AutoRun.plist
              [loaded] com.wacom.pentablet.plist
              [loaded] jp.co.canon.CUPSCMFP.BG.plist
              [loaded] jp.co.canon.CUPSFAX.BG.plist
              [loaded] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist
              [loaded] jp.co.canon.UFR2.BG.plist
    User Launch Agents:
              [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
              [loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
              [loaded] com.ecamm.printopia.plist
              [loaded] com.google.keystone.agent.plist
              [not loaded] com.macpaw.CleanMyMac.helperTool.plist
              [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
              [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
              [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
              [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
              [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
              [loaded] com.macupdate.desktop5.scanner.plist
              [loaded] com.nero.HSMMonitor.plist
              [loaded] com.seagate.mediasync.plist
              [not loaded] com.smithmicro.cleaning.schedulermailer.plist
              [loaded] com.valvesoftware.steamclean.plist
              [loaded] com.zeobit.MacKeeper.Helper.plist
              [loaded] de.writeitstudios.cookiestumbleragent.plist
    User Login Items:
              Citations
              AirPort Base Station Agent
              ChronoSyncBackgrounder
              Jawbone Updater
              Alfred 2
              Fitbit Connect Menubar Helper
              TransmitMenu
              Dropbox
    3rd Party Preference Panes:
              PenTablet
              BodyMedia SYNC
              EarthDesk
              F10 Launch Studio
              Flash Player
              Flip4Mac WMV
              GlimmerBlocker
              Paragon NTFS for Mac ® OS X
              Printopia
              TextExpander
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              Default Browser.plugin
              DYMO NPAPI Addin.plugin
              DYMO Safari Addin.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              Flip4Mac WMV Plugin.plugin
              GarminGpsControl.plugin
              Google Earth Web Plug-in.plugin
              iPhotoPhotocast.plugin
              JavaAppletPlugin.plugin
              LogitechHarmony.plugin
              net.juniper.DSSafariExtensions.plugin
              OfficeLiveBrowserPlugin.plugin
              PDF Browser Plugin.plugin
              QuickTime Plugin.plugin
              SharePointBrowserPlugin.plugin
              Silverlight.plugin
              WacomNetscape.plugin
              WacomTabletPlugin.plugin
    User Internet Plug-ins:
              Google Earth Web Plug-in.plugin
    Bad Fonts:
              None
    Top Processes by CPU:
                  11%          Google Chrome
                  10%          WindowServer
                   1%          SystemUIServer
                   1%          EtreCheck
                   1%          Carbon Copy Cloner
                   0%          Dropbox
                   0%          Fitbit Connect Menubar Helper
                   0%          Canon FAX BackGrounder
                   0%          Canon CMFP BackGrounder
                   0%          fontd
    Top Processes by Memory:
              631 MB             com.apple.IconServicesAgent
              318 MB             Google Chrome Helper
              301 MB             rsync
              301 MB             Google Chrome
              244 MB             Dock
              244 MB             WindowServer
              172 MB             mds_stores
              143 MB             softwareupdated
              143 MB             MacKeeper Helper
              115 MB             Finder
    Virtual Memory Statistics
              4.94 GB            Free RAM
              6.29 GB            Active RAM
              1.51 GB            Inactive RAM
              1.24 GB            Wired RAM
              6.13 GB            Page-ins
              0 B                Page-outs

    When you next have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • 1) Compressor artifacts and 2) Processes not responding

    The whole reason I switched from Windows/Premier to Mac/Final Cut was to avoid broken software. I'm beginning to think the Mac is no better. Well, that's not entirely true. I think OS X is more stable than any version of windows but DVD Studio Pro 4.0.2 is a step back in stability at least for me. Before upgrading to Tiger and FCS, I could reliably build and burn DVDs. Now I can no longer pry a complete working DVD out of DVDSP4.
    I've got so many problems and so many questions I don't know if I should post them all in one message. I guess I'll keep them in one message but try to keep it short.
    SYSTEM SPECS
    PowerMac 1.8GHz dual G5 w/ 3 GB DDR SDRAM
    Internal Hard Drives: 300 GB w/ 3 100 GB partitions
    External Hard Drives: LaCie 160 GB FireWire 800, LaCie 1 TB FireWire 800
    OS X version 10.4.2
    Final Cut Pro 5.0.2
    DVD Studio Pro 4.0.2
    Compressor 2.0
    BACKGROUND
    I shoot and edit a weekly local soap opera: http://www.shadesoflife.net
    Each time I complete four episodes I create a DVD with these four episodes on it for the cast. This DVD I'm working on is for episodes 92 through 95 and I'm adding chapter marks and scene indexes to the DVD. By using the DVDSP templates and the correct drop zones, this has been quite easy, except for the fact that I can't seem to get the video to import any more.
    Actually I got three of my four episodes to import just fine. These were exported from FCP as stand-alone QT movies and included chapter marks. Episode 94 would never finish the background compression step when importing into the DVDSP project as an asset.
    Because of the suggestions I read in other articles in this discussion group about this kind of problem, I deleted the episode 94 audio and video assets from the project along with all menus which referenced them. I then started Compressor and transcoded the Episode 94 stand-alone QT movie and got these two files as a result:
    "SOL-094-DVD PCM Audio-.aiff"
    "SOL-094-MPEG-2 60 min Fast Encode-.m2v"
    Next I imported these assets into the DVDSP project and used them to build the menus. This went smoothly. But, when I run the DVD simulation in DVDSP, episode 94 shows serious artifacts which render it unwatchable.
    QUESTIONS: What Compressor encoding settings should I be using? What is the meaning of "60 min" and "120 min" in the encode settings? If I use a "120 min" setting will the file be bigger or smaller?
    As I set here after reading the similar problems people have posted and the solutions and work-arounds people have suggested I see that a number of processes are not responding, according to the activity monitor. Generally this means that something is broken, but what. After rebooting OS X, running Compressor and then DVDSP I see the following processes that are not responding:
    - compressor
    - coreaudiod
    - DSPX_AEncoderServer
    - DSPX_EncoderServer
    - two copies of MediaServer
    When I exit DVDSP all but the top two disappear. What is "not responding" a symptom of?
    I could sure use some help here. Thanks.
    Peace,
    Rob:-]

    Same here :
    It seems this problem started after updating QuickTime Player 7.0.2
    when I open the Simulator in DVD 3.0.2 I can see (in Activity Monitor) 2 processes coming up : DSPX_AEncoderServer and DSPX_Encoder.
    Instantly they turn red and get (Hung) added.
    The 'inspect/open files' for DSPX_AEncoderServer:
    / (/dev/disk0s9)
    /dev/null
    /dev/console
    /dev/console
    0x035fd89c file struct, ty=0x3, op=0x317820
    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/HIToolbox.rsrc
    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/English.lproj/Localized.rsrc
    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/H IServices.framework/Versions/A/Resources/HIServices.rsrc
    /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTime.rs rc
    /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.lpro j/Localized.rsrc
    The 'inspect/open files' for DSPX_Encoder :
    / (/dev/disk0s9)
    /dev/null
    /dev/console
    /dev/console
    0x035fe6ac file struct, ty=0x3, op=0x317820
    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/HIToolbox.rsrc
    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/English.lproj/Localized.rsrc
    /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/H IServices.framework/Versions/A/Resources/HIServices.rsrc
    /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTime.rs rc
    /System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.lpro j/Localized.rsrc
    So, in both files it stops with QuickTime.
    We have QuickTime Player 7.0.2
    So, if you read this, can you please help !!!
    Tx
    Leo

  • User Event Agent (Not Responding)

    In Activity Monitor, I'm seeing that the process called User Event Agent is in red letters and "not responding". Does anyone know what this means and how I can fix it?

    Hi
    Ive seen all the posts here but want to ask.
    If i delete this bluetooth plugin am i going to be left with no bluetooth connectivity? I also use a Digidesign Mbox and had the drivers installed in my 10.4.11 system. I cloned that system to firewire drive and upgraded to 10.5 and let the set up assistant copy all my users apps etc from there into the new 10.5.1.
    I cant find the digi design driver anywhere now in the 10.5.1 system. Can anyone say for sure that this driver was the culprit? If so where is it now?
    Furthermore, i cannot sync my Nokia N73 as i could before i upgraded to Leopard. I wonder if this is because of the bluetooth plugin problem.
    Sorry this is so badly written...
    cheers
    david

  • Premiere Elements 4.0 - Lockup (Not Responding) --- Vista

    Hi,
    I recently downloaded the trial version of PE4 to test it out. Every time I run the application I can open a project or create and new on and get to the main menu. From there I click just about any button the program goes not responding. If I try to click the button to import clips it freezes, add a template it freeze, go the edit preferences it freezes. I've reinstalled and repaired a number of time with no luck. Ive even set it to run in compatibility mode as XP sp2. I've got all the latest updates from Microsoft and Nvidia for my graphics card. System specs are below. Please let me know if you have any suggestions.
    Vista
    Core 2 Duo 6400
    Geforce 6800
    2gb ram
    Thanks

    While I will admit that PE4 isn't perfect - I do not like some of the changes from version 3, I have had good success so far with it. I had problems early on that in fact turned out to be with my old PC that I have since replaced. In the past month, I have created nine (9) different projects ranging from 30-90 minutes in length.
    I'm not a power user like Steve and Robert (my heros), I use most of the common functions of the program such as titles, transitions, audio and video effects and (contrary to some recommendations) I DO use PE both to directly import the video through firewire and burn the DVDs. Not one coaster out of over 200 burned in these nine projects and performance has been just fine. I use a right-out-of-the-box HP Media Center PC. No driver or firmware upgrades needed so far, or at least none that MS Update didn't do for me.
    Perhaps my experience isn't typical but wholesale statement such as "Vista doesn't work with PE4" are untrue. I did turn off Aero because I have come to trust Steve's advice. And I don't hate Vista nearly as much as I expected I would :)
    Bob

  • Any ideas how to reinstall Mac OS X 10.5.8 if it is not responding?

    Dear Friends,
    Please I need your help, what can I do if my Mac is not responding, when I start up the only thing I can see is an Apple icon.
    I have tried to use it`s dvd installer, restart and holding the button C or Option but still it is not responding, it restarts and restarts again.
    I have tried everything, Command+option+P+R , but it also does not help. Don`t know what to do.
    I shall be looking forward to hearing from you soon.
    Azizbek

    If you have the original disk, you also have Apple Hardware Test on one of them (it is specified on it), restart, after chime press key C for forcing boot from that CD/DVD. If you cannot boot and cannot boot from any install disk, there should be other problems.
    One method is to connect it to another mac using a firewire cable, and restart in target mode. If this works (press T after chime), you may see your mac’s disk mounted as an external drive on the other mac used as reference mac.
    If this sound difficult to you, perhaps a tehnician may offer a solution, i.e. whether it is worth repairing it. If only the disk, this is banal and is worth doing it. If others, this depends on the issue.

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