Firewire not responding
Five days ago, I connected a mini DV camera to my brand new, 3 month old Powermac G5 2.0 Ghz computer and transfered footage to edit in final cut pro. I also connected a DV bridge through firewire to convert some tapes and DVD's into footage my computer could use. Last night, I go in confident to do the same things I did a few days ago, and NONE of the firewire ports are recognizing anything I plug in. I'm in shock and have no idea what happened. I have spent the whole of today trying to figure it out. When I ran the Hardware Test on the computer, it said there were no firewires present, but in the system profiler it says firewire runs up to 800mbps. Does this mean the 800 works, but the two 400's don't? ( I can't test the 800 because I dont have that firewire pin, just the 4 and 6). Why aren't they working anyway? What the **** happened in the five days from when everything was working perfectly, to nothing working at all? I am extremely frustrated and need my computer working ASAP as my business is video editing. Any help would be much appreciated.
PowerMac G5 Mac OS X (10.4.4) Dual 2.0Ghz, 2GB RAM, 160GB HD
My friend is experiencing this same problem with his brand new Quad G5 running 10.4.4 For what it's worth he can limp along by rebooting I also read some where of people repairing permissions rebooting then repairing permissions again? I can't vouch on this as I haven't tried it. I too am looking for a fix as my friend is a Pro photographer and depends on this new G5 very much This is very frustrating and I am seeing a lot of firewire problems in these forums. Good Luck
Similar Messages
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Firewire ports not responding to external drives.
I have a LaCie 250 gig and it was working fine until I plugged a power book into one of the firewire ports. Not only did my G4 not recognize the power book, it also stopped recognizing my external drive.
The .mac site said to unplug everything and restart the computer to reset the firewire ports. Which I did and nothing changed. Figured it was a lost cause so I used the USB instead.
Then, one day, I tried it again to see what would happen and it worked. The firewire went back to normal and everything was fine.
The other day, I plugged my Canon XL2 into the firewire port and it shut everything down again. So, now I'm without firewire and back to USB for my external drive.
The firewire DOES turn on the drive, it just doesn't recognize that there's anything plugged in.
Thoughts?1. Shut-down your Mac, and unplug the power cord
2. Turn the power off on your external FireWire devices
3. Unplug the FireWire devices from the Mac
4. Wait for 5 min.
5. Plug the power cord to your Mac only
6. For PPC Macs: Restart the Mac while holding the Option-Apple-O-F, and keep holding until you get the ">" prompt, then release the keys
7. At the ">" prompt type:
reset-nvram and hit the Return key
set-defaults and hit the Return key
reset-all and hit the Return key
the last command will restart your mac
8. Shut down your Mac
9. Connect all your FireWire devices to the Mac and turn them on
10. Restart your Mac.
All your FireWire devices should reapear, if not repeat the procedure
How to avoid the issue :
The only really proven way to avoid burning up a FireWire port is to connect all devices and to turn them on PRIOR turning on the Mac. Likely, one must unplug them and turn them off AFTER the Mac has been turned off. If you need to connect another device, then you're on for a shutdown of your machine... It's a tad annoying but it guarantees that the FW ports won't be damaged. Be careful when using self powered devices such as webcams, iPods, hard drives or hubs, as they can destroy the port pretty easily. Another thing is to avoid daisy-chaining hard drives.
When the FW port doesn't respond anymore :
In this case, peripherals won't be mounted upon plugging, and won't be displayed in Apple's System Profiler. The self powered devices will still be fed by the port, but won't respond either. It happens that the PHY just hangs after a surge or a random problem. Once hung, the port will not respond any longer, it is possible to reset the component by going through the following steps :
1° boot the PPC mac in Open Firmware by holding [ Apple key - Option - O - F ] after the startup chime. 2° you'll get to a command prompt. the keyboard mapping will be QWERTY, so pay attention when you type the following : RESET-NVRAM (enter) RESET-ALL (enter) 3° Now the mac should restart itself and the port should function properly again. If it still doesn't work, then it means that the PHY is damaged.
http://www.hardmac.com/articles/16/
From Kappy post:
922 is only used in dual drive cases to provide a "build-in firmware RAID support"
912 or 912+ is FW800, the "+" means USB2
911 is FW400
924 adds eSATA support along with FW400/800
MacSales, OWC Tech Support library is where I would go first, as they do tend to have or links to, firmware updates for Oxford.
From Wiebetech:
I just upgraded my Mac OS, and now I'm having trouble with my FireWire device. What can I do?
A: With nearly every OS update Apple releases, some external drives are not recognized after the update. The typical symptom is that the device will not mount but the volume is visible and grayed out in Disk Utility. This means that the device is working properly, but the OS does not recognize the volume as mountable. Sometimes the drive does not show up at all.
The first thing to do is to see if repairing Permissions with Apple's Disk Utility First Aid feature solves the problem. If not, try repairing the disk with First Aid. Another possible solution is to zap the PRAM. This is done with a keyboard command while rebooting. Restart your computer and hold down the Command, Option, P and R keys. Consult the Apple web site for details.
If this does not work, then try pushing the PMMU reset button on the logic board. Consult the Apple web site for locations of the button for your Mac. If the drive still does not show up, shut down, disconnect all peripheral devices, and boot from the Mac OS Installation CD. The later the OS version, the better. Do not reinstall the OS, but when the Installer is loaded up and ready to begin, go to the File menu and use the Disk Utility program. Connect the drive that is having problems, then start the Disk Utility application. If you see the external drive and it is not grayed out, you know the drive is okay. Run Disk First Aid on it anyway. Then run it on your internal boot drive while you are at it. When done, unmount the external drive and UNPLUG it! Then restart the Mac.
When the Mac has restarted and is running on the internal boot drive, reconnect the external drive. -
Lacie D2 Firewire drives not responding.
I'm tearing my hair out trying to resolve this problem. Both of my Lacie D2 drives have stopped mounting on my desktop for some reason (see spec of my mac in my sig below).
In System Profiler, when either of the devices are plugged in, the message under 'Firewire' is 'No information found'. When they're not plugged in it reads 'Firewire 400' or something like that...
HOWEVER:
1. My other Lacie 10GB External Drive (that runs using power from the mac via Firewire, not a seperate power supply) does show up in the profiler and mounts/operates properly.
2. Other devices (e.g. original ipod, printer) work fine with the Firewire ports on my mac.
3. The problem drives work and mount fine on my G5.
4. Have tried using different power adapters for the Lacie Drives and no change.
5. Drive mounts if I use a USB connection.
*THINGS I HAVE TRIED SO FAR:*
1. Reset PRAM
2. Reset NVRAM
3. Unplugged all devices, shutdown mac, unplugged from mains for 30 mins, then rebooted and reconnected devices.
4. Repaired disc permissions, reinstalled 10.39 combo update, repaired permissions again.
5. Used Lacie Updater to add latest firmware for the drives but these were already up to date
So as you can see, I've tried a few solutions that I read about on these boards and still no joy. The only thing that I think I have changed on my mac since this starting hapening is updating iTunes to 7.6. Apart from that, nothing else has changed.
Think that's everything. If I remember any more info, I'll post it up.
Hope someone can help me!!
Cheers.It seems you have tried most things in my firewire faq; I'll post it here in case you missed something.
Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that didn't work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
If that still didn't get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Here's another
Fw Faq.
Cheers! DALE -
Computer Freezes - Finder (not responding)
So I've tried as many fixes and solutions that I could find and nothing is correcting what's happening. Even after deleting my hard drive and doing a clean install of Mavericks from a usb drive. I can use the computer for maybe a 1/2 hour and then it completely freezes up and in Task Manager it says the Finder is not responding. I can work in Safe boot mode fine, which makes me thing its a hardware issue. But I've done a hardware test (restart, hold "D", do test) and it says there is no problems.
I heavily depend on my computer for work so this very frustrating. Any help would be appreciated. Here is my latest Etrecheck file:
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:4:35
Disk Information:
APPLE SSD SM512E disk0 : (500.28 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.42 GB (470 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
C-Media Electronics Inc. USB PnP Sound Device
Focusrite A.E. Ltd Impulse
Newer Technology, Inc. miniStack v3 500.11 GB
EFI (disk1s1) <not mounted>: 209.7 MB
Newertech miniStack V3 (disk1s2) /Volumes/Newertech miniStack V3: 499.76 GB (181.6 GB free)
iLok iLok
FireWire Information:
Focusrite LIQUID_SAFFIRE_56 400mbit - 400mbit max
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Belkin International, Inc. Express Dock
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[not loaded] tc.tctechnologies.Saffire.plist
Launch Agents:
User Launch Agents:
User Login Items:
iTunesHelper
3rd Party Preference Panes:
None
Internet Plug-ins:
Default Browser.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
5% com.apple.WebKit.WebContent
1% WindowServer
1% EtreCheck
0% fontd
0% hidd
0% coreservicesd
0% notifyd
0% opendirectoryd
0% Dock
0% imagent
Top Processes by Memory:
213 MB com.apple.WebKit.WebContent
197 MB Safari
138 MB WindowServer
131 MB com.apple.IconServicesAgent
98 MB Finder
82 MB Dock
66 MB soagent
66 MB CalendarAgent
49 MB com.apple.dock.extra
49 MB ubd
Virtual Memory Statistics:
12.76 GB Free RAM
1.94 GB Active RAM
362 MB Inactive RAM
971 MB Wired RAM
174 MB Page-ins
0 B Page-outstctechnologies.Saffire.plist
tctechnologies.Saffire.plistFireWire Information:
Focusrite LIQUID_SAFFIRE_56 400mbit - 400mbit max
It may be the Saffire hardware causing the problem not to mention the Saffire.plist.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
/Library/LaunchDaemons
Click Go then move the Saffire.plist file to the Trash.
Then restart your Mac. -
Photoshop failed to quit and is not responding
I've had a nasty problem for the past few days that seems to be getting gradually worse. ie it now happens within a few minutes of openning Photoshop, whereas before it was happenning after an hour or two of working on an image....
At some point while working on a moderately complex .psd (roughly 70mb with some 15 layers) Photoshop hangs and Force Quit Applications tells me that Photoshop is not responding. I can't identify anything particular that i'm doing that triggers it.... i use a fairly wide variety of tools and filters and the hang doesn't seem to be triggered by anything specific.
I force Photoshop to quit, and it disappears from the Force Quit Application list. However, after quitting, I cannot open .psd or .jpg files from Bridge or from Finder. Raw files open up ok from Bridge into Camera Raw. And, when I try to shut down or restart my machine i get: " Logout has timed out - The application Photoshop failed to quit and is not responding." so the only way to restart is to force a shut down with the power button. After restarting the Mac Photoshop works ok again for a a while and then the problem happens again.
I have repaired my disk permissions and run Diskwarrior over both my Mac HD ad the external Firewire drive where all my images live - which didn't identify anything out or the ordinary.
Any thoughts on what else I can do to eliminate this problem would be v gratefully received
I am working on a Dual-Core Intel MacPro with 9GB memory, running OS 10.4.11 and Photoshop CS3 10.0.1 and Bridge CS3 2.1.1.9Neil, just for reference the Cron script problem was fixed in 10.4.2 and should be run on boot if they haven't already. This doesn't mean that running cocktail occasionally to make sure doesn't have value or to run the maintance scripts early doesn't help (it wont hurt).
Nick
The 3 Gb limitation is a limitation of 32bit operating systems and software. Photoshop can't address (use) more than 3Gb regardless of how much you have free or installed. OSX 10.4 is kind of 64bit but not completly, it has the ability to remap memory so EACH program can use a max of 3Gb. so in your case with 5ish Gb used PS is using 3Gb, Safari is using a bit and the OS is prob using most of the rest.
Looking at what you posted the only two figures your really interested in is the Used and Free (which add up to approx 9Gb). The fact that the used number doesn't change from the several files open and the liquify filter opening indicates to me that it has already grabbed as much memory as it can( it's using 3Gb of the 5.52, the rest is the OS etc).
Simply put PS IS running out of memory. You can help this by putting the memory allocation in the PS preferences higher (the OS will use other areas of memory so it wont cause a problem) and make sure the scratch disk is set to a drive with plenty of space. But keep in mind the Liquify filter is VERY memory intensive so you may not be able to use it with lots of files open.
BRETT -
Mouse over dock icon no longer indicates "application not responding"
A very convenient feature seems to be missing from Snow Leopard. In prior versions, if an application was not responding, holding the cursor over its dock icon would display "[Application] Not Responding" and also an option to Force Quit. This status message does not appear in Snow Leopard.
Are we to assume that if we click and hold on a dock icon and "Force Quit" is presented as an option, that the application has stopped responding?
Suggestions?drdocument wrote:
Thanks!
So if I click and hold a dock icon and "Force Quit" is shown instead of "Quit" would that indicate that the particular application is in the midst of some process and simply unable to respond?
Should I simply allow more time for the app to finish whatever it's doing?
it could be either. sometimes an application is busy and is showing as not responding but will come out of it after a while. but sometimes it's truly hanging and then you have to force quit it to get rid of it. there is no way to tell just by looking at the dock. give it a bit of time and if it's still not responding then force quit. but if it's happening all the time then you may have problems with your system.
In particular, here, I've launched DiskWarrior 4.2 on a Mini (via Screen Sharing from my Mac Pro) in an attempt to rebuild directory on a My Book 1TB external drive connected by FireWire, which Disk Utility indicates needs repair but DU cannot repair. Ideas?
so what does disk warrior say when you try to rebuild the directory? and you should also verify the internal drive on the mini too. -
After installing Mavericks, my computer is slow/not responding
After installing Mavericks, my computer is not responding and reacting as quickly as (I think) it should. Here are the EtreCheck results. Any help would be much appreciated. Thanks in advance!
Hardware Information:
iMac (27-inch, Mid 2010)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
ATI Radeon HD 5750 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 9:55:48
Disk Information:
Hitachi HDS722020ALA330 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 2 TB (1.25 TB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
FireWire Information:
WD My Book 111D 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
My Book (disk1s3) /Volumes/My Book: 1 TB (30.96 GB free)
Thunderbolt Information:
Kernel Extensions:
com.kaspersky.kext.klif (3.0.2d39)
com.kaspersky.nke (1.0.2d43)
com.kaspersky.kext.kimul.44 (44)
Startup Items:
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.kaspersky.kav.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[loaded] com.divx.dms.agent.plist 3rd-Party support link
[loaded] com.divx.update.agent.plist 3rd-Party support link
[loaded] com.kaspersky.kav.gui.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Scroll Reverser
Scroll Reverser
iTunesHelper
EEventManager
Dropbox
AdobeResourceSynchronizer
EEventManager
ConnectService
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 3rd-Party support link
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
3rd Party Preference Panes:
Fan Control 3rd-Party support link
Flash Player 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.0 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SketchUp: Version: 8.0 - SDK 10.5 3rd-Party support link
/Applications/Google SketchUp 8/SketchUp.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Wondershare Helper Compact: Version: 2.2.3.1 - SDK 10.5 3rd-Party support link
/Users/christophermcgreger/Library/Application Support/Helper/Wondershare Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
/Users/christophermcgreger/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Wondershare AllMyTube: Version: 3.2.4 - SDK 10.5 3rd-Party support link
/Applications/Wondershare AllMyTube/Wondershare AllMyTube.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 2 Disk used: 696.37 GB
Destinations:
My Book [Local]
Total size: 931.36 GB
Total number of backups: 51
Oldest backup: 2013-07-17 12:40:03 +0000
Last backup: 2014-01-05 23:55:06 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 696.37 GB X 3)
Data [Network] (Last used)
Total size: 3
Total number of backups: 53
Oldest backup: 2013-07-16 22:38:22 +0000
Last backup: 2014-01-05 22:50:13 +0000
Size of backup disk: Adequate
Backup size 3 > (Disk used 696.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% mds
3% WindowServer
2% diskimages-helper
1% EtreCheck
1% kav
Top Processes by Memory:
524 MB mds_stores
360 MB kav
246 MB com.apple.IconServicesAgent
213 MB com.apple.MediaLibraryService
164 MB Finder
Virtual Memory Information:
10.45 GB Free RAM
3.44 GB Active RAM
851 MB Inactive RAM
1.27 GB Wired RAM
918 MB Page-ins
0 B Page-outsCrassBrauer wrote:
... With the latest software updates for OS X, I've read that anti-virus software is largely superfluous for Mac. Any opinions to the contrary/negative experiences?
Almost. Anti-virus software is completely superfluous for Mac.
I have tested most of the commonly available Mac "anti-virus" products under controlled conditions. The only differences between them are their varying degree of worthlessness. Some are malicious and will corrupt your Mac. The vast majority of Mac problems reported on this site are the direct result of using such products.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
Temporarily freezing audigy 2 and firewire not working - sol
hi,
i had two problems with my audigy 2 using windows xp:
a) my firewire port didnt appear to work. i had only one device using firewire which was my creative jukebox zen. i could only transfer 95% of the first mp3 and then it would say that my mp3 player is not responding.
b) i experienced random and temporary freezes, not only while gaming but even when writing e-mails. everything would hang for a few seconds and then continue to work like if you write text it will appear after the hang.
firewire: i used my audigy 2 in my old pc with windows me and win 2000 without any problems. neither with firewire nor with the eax4 driver patch. under win xp i could only transfer mp3s via usb and that is slow as hell as you can imagine. i first tried if transfers using the firewire port on my mobo worked but it didnt, same prob. i found a fix from microsoft that is not listed in windowsupdate at http://www.microsoft.com/downloads/d...DisplayLang=en (KB885222). that did not solve this issue but maybe you need that too so I mention it here. then i found some new drivers on the creative site. "oh you fool, why didnt you say earlier that you're using old drivers?" someone might say but these drivers dont work or more specifically, its setup routine sux. it quits with "an error occurred". wow cool... but it appears as it unpacks the driver to c:\program files\creative\jukebox3 or something (note, i have a zen and not a jb3...) so I uninstalled everything, rebooted and told the device manager manually to get the drivers from that location. now it works.
freezes: it took me many, many hours to search the internet, but i found absolutely nothing. sure i'm using the latest drivers (yea they actually work), put the card in slot3 and stuff. then i found a post on this board that mentioned that this guy's audigy had a heat problem. it became too hot and hung. hmm. i have 2x 2cm fans sucking heat out of the box through the radiator of my water cooling so heat is actually mostly get rid of through water and whatever else produces heat (harddisc, video card ram etc) is cooled by some really strong air flow. so wth, this card has worked for almost 2 years in my old box. so i opened the case and saw that air circulation around the audigy was impossible as its sandwitched by two other cards. those parts that i was able to touch were not that hot but i dont know how hot the main chip became and i have no clue why a sound card can become too hot from playing an mp3... anyway, i have left my case open and since then i havent had any freezes. now i also know why the freezes suddenly appeared and not since after i setup my box 3 months ago: it was open until i had cut a hole for the radiator...
oh yea, its good that my expensi've creative stuff works and that it was not creative's fault but that of a moron of a user. now honestly, how is an average user supposed to get their product working when the knowledge base is totally outdated and gives advice such as "update your bios, get the latest drivers and dont put your card into the microwave", when mods in this forum give advice like the knowledge base and the driver is not even installable? creative products are not bad at all, they're not cheap at all too. but the support page is absolutely not informati've and the knowledgebase does not give solutions to known issues. i was never ever able to find anything useful there and i'm really really not an average user but a very experienced one. not everyone wants to use a pre-installed dell box with el-cheapo components. i like to put my own high-end rig together and things must be pushed to the limit BUT still be absolutely rock solid. let me list my recent experience with creative products during the past 2 years:
-) bought an inspire 6. surround system and even replaced my audigy with version 2 for it. but unfortunately the subwoofer had a problem. it randomly made a popping noise which was so loud that it pushed your adrenaline level to that of a base jumper. i then found out that the whole batch had some faulty component. at least i got a replacement within a week, so i thought "yea, great support".
-) bought a jukebox zen, 20gb with firewire. it worked great for almost a year. then it died. when i switched it on, only the creative logo appeared, thats it. recovery mode was inaccessible too. it took me 2 months to convince the support lady to let me return this junk. first they sent me a new adapter because maybe it was damaged and the battery was low and therefore it didnt work anymore... then i was told, ok you can have a new one but we dont have firewire versions in stock anymore. you can have a usb one now or you wait until we get the firewire zen again. i said wtf, you produce this so why dont you have them in stock? and the usb version is sure not an equivalent to my firewire player. woot after 2 months i got a new mp3 player... had to rip 250 cds again (i really prefer having originals) and copy them to the player, but ok, i'm happy again. no, i'm not. this one doesnt work properly either. everytime i dont use the player for more than 24 hours i have to rebuild the database and scan the harddisc. that takes about 0 minutes for like 3000 songs!! grr... but i didnt want to argue with the tech support about that, i can li've with that. maybe i can flash to an older bios if i find one somewhere. from what i read somewhere it is caused by the zen going from hibernate into "off power" mode and then it forgets a few things.
and now i had the two issues described above and had to find a solution myself because the support pages dont help at all. sure you can say i should have thought of a heat problem but all important components are watercooled (even the north bridge) and i had some good airflow in general, but not around the sound card. and who knows that the audigy is that sensiti've to heat and that a sound card even gets hot at all. i've never heard of sound card cooling... i'm not that disappointed about the quality of the hardware because it is ok imo, but with the horrible lack of quality of the support and the buggy driver installation. hey, you get free advice by your customers, think about that. they tell you by themselves what the problem is and what they think may cause it. sure many posts are just flames but you should take ppl here more seriously. and if other manufacturers are to blame then put a list together like: msi k8n neo2 platinum - in this case upgrade to bios .2 or in that case install this or turn on/off that.
alright, i hope anyone can use this information. sorry for the length but i wanted to describe things as precisely as necessary. cheers from austria.
(edit: a typo)Message Edited by Temujin666 on 0-05-2005 03:49 AMHi folks,?Initially my audigy 2 nx was not working. But after installing the drivers for vista it started to work. But unfortunately, the other application from creative media source is not working. When I press EAX it says '[color="#000099">the application with the device not found'. But the sound card is working fine.[color="#000099">?[color="#000099">I have even mailed creative with the details. They have sent me a mail with the drivers and an application driver. I have installed the application driver too, but still no luck.[color="#000099">?[color="#000099">Kind regards,[color="#000099">Jwell[color="#000099">?
-
I know that this topic has been submitted a million times, but I need personal attention now. The topic discussions have been really helpful except for the fact that my ichat video STILL DOESN'T WORK. I read and do all the sets of advice and instructions and STILL NOTHING.
My main message usually always says, " '[name of my computer]' did not respond.' The only differing message I've received is from my mom's laptop (a Dell Latitude D610, Intel) which says that " '[name of her computer] has declined'. I've checked out the error reports which are always labeled (error -8).
Once I was able to connect, with absolutely no hitch, when I was sent an all out video conference chat from a G4 Mac about 4 months ago. My ichat hasn't worked since which is why I've been trouble shooting since then.
Based off of the advice, I opened ports 5060, 5190, 5220, 5222, 5297, 5298, 5353, 16384-16403 on both TCP and UPD and turned the firewalls off in one then turned them on again.
I've read the iChat support and they all say that they are compatible with tons of operating systems and platforms. But, my video still doesn't work to other computers or work in general. Please can someone tell me how to get this to work? Puhleeeease. I've been at it for months now....
Thanks!I know that this topic has been submitted a million
times, but I need personal attention now. The topic
discussions have been really helpful except for the
fact that my ichat video STILL DOESN'T WORK. I read
and do all the sets of advice and instructions and
STILL NOTHING.
My main message usually always says, " '[name of my
computer]' did not respond.' The only differing
message I've received is from my mom's laptop (a Dell
Latitude D610, Intel) which says that " '[name of her
computer] has declined'. I've checked out the error
reports which are always labeled (error -8).
Once I was able to connect, with absolutely no hitch,
when I was sent an all out video conference chat from
a G4 Mac about 4 months ago. My ichat hasn't worked
since which is why I've been trouble shooting since
then.
Based off of the advice, I opened ports 5060, 5190,
5220, 5222, 5297, 5298, 5353, 16384-16403 on both TCP
and UPD and turned the firewalls off in one then
turned them on again.
I've read the iChat support and they all say that
they are compatible with tons of operating systems
and platforms. But, my video still doesn't work to
other computers or work in general. Please can
someone tell me how to get this to work?
Puhleeeease. I've been at it for months now....
Thanks!
I, too have had the same problem, but only recently — maybe coincident with recent updates to iChat — and I too would like to know what error -8 means.
I am running a Dual 1GHz PowerPC G4 Mac with automatically updated software, connected via ADSL at 512/128. The Internet Interface is a router/firewire/switch/modem (D-Link DSL-G604T) and I have programmed it to keep the required ports open. The audio input is from an iSight: audio out to some external speakers from line out. Programming hasn't been changed for months, and the problem has only occurred recently, so it doesn't look like a Firewall or address translation problem.
In my case, I tried several things:
1. I tried to initiate an audio chat with someone who has a Mac Mini PowerPC with most updates on it, and a 56K modem. I have had many audio chats over many months with this person.
Some days ago, it failed to complete a connection with the comment that my end didn't answer. I take this to mean that the final handshake message from the my end wasn't sent, since the connect window indicated the other side had responded positively.
The buddy on the other end then initiated an audio chat session to which I responded. This time, error -8 was accompanied with a message that the other side had failed to respond to the final handshake.
I presumed that it was some sort of glitch either on the network or in my computer and we finished the conversation on the phone. The system has been rebooted several times in the meantime, and the integrity of the system disk checked: that should have got rid of any local anomolous state
2. The exact same thing happened today when I attempted to communicate with a new buddy introduced through email. This new buddy has recent (but unknown to me) Mac equipment running OS X, and a broadband connection.
We were testing the connection after she had set up iChat with an AIM screen name to be ready for a Saturday sched to step her through installation of some difficult to set up software.
At that point, I realised my first failure wasn't a system glitch, and found this message board.
So, any help from anybody?
Keep in mind that this is a recently-introduced problem on a stable (other than Apple updates?) system that has been running on audio and even one-way video with 4 different buddies (three on Macs and one on Win XP with AIM) for months.
George
Dr George W Gerrity Ph: +61 2 6386 3431
GWG Associates Fax: +61 2 6386 4431
P O Box 229 Time: +10 hours (ref GMT)
Harden, NSW 2587 PGP RSA Public Key Fingerprint:
AUSTRALIA 73EF 318A DFF5 EB8A 6810 49AC 0763 AF07
PowerMac3,6 Mac OS X (10.4.8) ISight Audio and Video -
Quicktime 7 not responding when updated from QT6
To any out there who've heard about this problem, please tell me what I'm doing wrong. QT7 looks amazing and I wanted in but I don't seem to have the right setup?!
After I restart from the download and attempt to play anything from Apple's QT site, QT opens but no window comes up and the dock shows it's active (the little black triangle). I click and hold the QT icon to Force Quit and I notice that at the top of the menu it states "Not responding". I can successfully quit but upon successive restarts and re-attempts to play anything in QT7 it does the same thing. I've tried updating to QT7 three times now with each new update hoping this problem is resolved but to no avail.
This also seems to affect my iTunes, doing the same thing to that app as well. No other apps seem to be affected and the QT plugin for Safari works. I don't have QT Pro and I'm running a MIDI rig with a MOTU MTP/AV through the Geethree Serial adapter plus a firewire MOTU 896 and ProTools Audiomedia 3 card. Anybody else going through this and found a fix?Hi
Here is a protools/itunes/quicktime solution I found. It worked for me!
"Basically the problem has been that the new Quicktime freezes, and takes ITunes with it, when you also have Pro Tools loaded on OSX 10.3.9. Some have remedied this by disconnecting their Digidesign hardware, but it's a temp fix only.
Re-Installing ITunes will not solve this. You must go to your Digidesign Folder and run your Digidesign Core Audio Setup then remove ITunes from the list. At this point quicktime/ITunes should work fine.
Also Apple has issued a Quicktime 6.5.2 Re-Installer for anyone who's havimg trouble with the Quicktime 7. Here is the link
http://www.apple.com/support/downloads/quicktime652reinstallerformac.html -
I have had an interesting week. Beginning on Tuesday, my computer began acting unstable. Tried to reinstall the operating system - caused me to replace the current disk with my weekly backup disk. Yet, when I operate the current system, I find that programs (except those requiring video such as DVD player or Quicktime) work well but the finder is not responding. Was able to run EtreCheck. According to the report, the only process was that highlighted in red was com.apple.iconServices Agent.
I have repaired permissions and cleaned the cache. Attached is the report from EtreCheck. Any ideas what is going wrong and how to correct it? TIA.
Steve
Hardware Information:
Mac Pro (Mid 2012)
Mac Pro - model: MacPro5,1
1 3.2 GHz Quad-Core Intel Xeon CPU: 4 cores
14 GB RAM
Video Information:
ATI Radeon HD 5770 - VRAM: 1024 MB
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 21:2:43
Disk Information:
HL-DT-ST DVD-RW GH80N disk8 : (7.43 GB)
ST3000DM001-1CH166 disk2 : (3 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
Macintosh Initial HD (disk2s2) /Volumes/Macintosh Initial HD: 3 TB (2.51 TB free)
Recovery HD (disk2s3) <not mounted>: 650 MB
ST3000DM001-9YN166 disk3 : (3 TB)
EFI (disk3s1) <not mounted>: 209.7 MB
Macintosh (disk3s2) /Volumes/Macintosh: 3 TB (2.51 TB free)
Recovery HD (disk3s3) <not mounted>: 650 MB
ST4000DM000-1F2168 disk0 : (4 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 4 TB (1.33 TB free)
Recovery HD (disk0s3) <not mounted>: 784.2 MB
ST32000641AS disk1 : (2 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
Macintosh Data (disk1s2) /Volumes/Macintosh Data: 2 TB (574.39 GB free)
USB Information:
PATRIOT (disk9s1) /Volumes/PATRIOT: 129.99 GB (10.36 GB free)
EFI (disk13s1) <not mounted>: 209.7 MB
4TB Macintosh HD (disk13s2) /Volumes/4TB Macintosh HD: 4 TB (2.1 TB free)
Recovery HD (disk13s3) <not mounted>: 784.2 MB
Seagate Backup Disk (disk5s1) /Volumes/Seagate Backup Disk: 4 TB (1.38 TB free)
disk4s1 (disk4s1) <not mounted>: 188.4 MB
disk4s1s1 (disk4s1s1) <not mounted>: 18 KB
Citizen Watch (disk4s1s2) /Volumes/Citizen Watch: 187.9 MB (Zero KB free)
LaCie File Storage (disk11s1) /Volumes/LaCie File Storage: 1.72 TB (798.34 GB free)
LACIE SHARE (disk11s2) /Volumes/LACIE SHARE: 280.06 GB (279.21 GB free)
TOSHIBA EXT (disk10s1) /Volumes/TOSHIBA EXT: 1 TB (773.59 GB free)
Seagate Backup Plus Disk (disk14s1) /Volumes/Seagate Backup Plus Disk: 4 TB (3.88 TB free)
FireWire Information:
LaCie d2 Quadra v2B 800mbit - 800mbit max
EFI (disk7s1) <not mounted>: 209.7 MB
LaCie Backup (disk7s2) /Volumes/LaCie Backup: 3 TB (625.64 GB free)
LaCie d2 Quadra v2B 800mbit - 800mbit max
EFI (disk6s1) <not mounted>: 209.7 MB
LaCie (disk6s2) /Volumes/LaCie: 3 TB (201.15 GB free)
Other World Computing OEM ATA Device 00 400mbit - 800mbit max
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[not loaded] com.barebones.authd.plist
[not loaded] com.bjango.istatlocaldaemon.plist
[loaded] com.bombich.ccc.plist
[not loaded] com.dymo.pnpd.plist
[loaded] com.fitbit.galileod.plist
[not loaded] com.flipvideo.FlipShareServer.launchd.plist
[not loaded] com.iospirit.candelair.daemon.plist
[not loaded] com.iospirit.candelair.sync.plist
[loaded] com.macpaw.CleanMyMac2.Agent.plist
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist
[loaded] com.micromat.CheckmateIdleDaemon.plist
[loaded] com.micromat.CheckmateWorkerDaemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.prosofteng.DriveGenius.locum.plist
[not loaded] com.quark.quarkupdate.plist
[not loaded] com.smithmicro.schedulerdaemon.plist
[not loaded] com.sonycorporation.BloggieInstallerAgent.plist
[not loaded] fi.polar.polard.plist
[not loaded] PACESupport.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[not loaded] com.bjango.istatlocal.plist
[not loaded] com.docudesk.deskpdf.userdaemon.plist
[not loaded] com.flipvideo.FlipShare.AutoRun.plist
[not loaded] com.Logitech.Control Center.Daemon.plist
[not loaded] com.maintain.PurgeInactiveMemory.plist
[not loaded] com.maintain.Restart.plist
[not loaded] com.maintain.ShutDown.plist
[loaded] com.maintain.SystemEvents.plist
[loaded] com.micromat.CheckmateAgent.plist
[loaded] com.rosettastone.rosettastonedaemon.plist
[not loaded] com.sony.BloggieSoftware.AutoRun.plist
[loaded] com.wacom.pentablet.plist
[loaded] jp.co.canon.CUPSCMFP.BG.plist
[loaded] jp.co.canon.CUPSFAX.BG.plist
[loaded] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist
[loaded] jp.co.canon.UFR2.BG.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
[loaded] com.ecamm.printopia.plist
[loaded] com.google.keystone.agent.plist
[not loaded] com.macpaw.CleanMyMac.helperTool.plist
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist
[loaded] com.macupdate.desktop5.scanner.plist
[loaded] com.nero.HSMMonitor.plist
[loaded] com.seagate.mediasync.plist
[not loaded] com.smithmicro.cleaning.schedulermailer.plist
[loaded] com.valvesoftware.steamclean.plist
[loaded] com.zeobit.MacKeeper.Helper.plist
[loaded] de.writeitstudios.cookiestumbleragent.plist
User Login Items:
Citations
AirPort Base Station Agent
ChronoSyncBackgrounder
Jawbone Updater
Alfred 2
Fitbit Connect Menubar Helper
TransmitMenu
Dropbox
3rd Party Preference Panes:
PenTablet
BodyMedia SYNC
EarthDesk
F10 Launch Studio
Flash Player
Flip4Mac WMV
GlimmerBlocker
Paragon NTFS for Mac ® OS X
Printopia
TextExpander
Internet Plug-ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Default Browser.plugin
DYMO NPAPI Addin.plugin
DYMO Safari Addin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
GarminGpsControl.plugin
Google Earth Web Plug-in.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
LogitechHarmony.plugin
net.juniper.DSSafariExtensions.plugin
OfficeLiveBrowserPlugin.plugin
PDF Browser Plugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
Bad Fonts:
None
Top Processes by CPU:
11% Google Chrome
10% WindowServer
1% SystemUIServer
1% EtreCheck
1% Carbon Copy Cloner
0% Dropbox
0% Fitbit Connect Menubar Helper
0% Canon FAX BackGrounder
0% Canon CMFP BackGrounder
0% fontd
Top Processes by Memory:
631 MB com.apple.IconServicesAgent
318 MB Google Chrome Helper
301 MB rsync
301 MB Google Chrome
244 MB Dock
244 MB WindowServer
172 MB mds_stores
143 MB softwareupdated
143 MB MacKeeper Helper
115 MB Finder
Virtual Memory Statistics
4.94 GB Free RAM
6.29 GB Active RAM
1.51 GB Inactive RAM
1.24 GB Wired RAM
6.13 GB Page-ins
0 B Page-outsWhen you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
1) Compressor artifacts and 2) Processes not responding
The whole reason I switched from Windows/Premier to Mac/Final Cut was to avoid broken software. I'm beginning to think the Mac is no better. Well, that's not entirely true. I think OS X is more stable than any version of windows but DVD Studio Pro 4.0.2 is a step back in stability at least for me. Before upgrading to Tiger and FCS, I could reliably build and burn DVDs. Now I can no longer pry a complete working DVD out of DVDSP4.
I've got so many problems and so many questions I don't know if I should post them all in one message. I guess I'll keep them in one message but try to keep it short.
SYSTEM SPECS
PowerMac 1.8GHz dual G5 w/ 3 GB DDR SDRAM
Internal Hard Drives: 300 GB w/ 3 100 GB partitions
External Hard Drives: LaCie 160 GB FireWire 800, LaCie 1 TB FireWire 800
OS X version 10.4.2
Final Cut Pro 5.0.2
DVD Studio Pro 4.0.2
Compressor 2.0
BACKGROUND
I shoot and edit a weekly local soap opera: http://www.shadesoflife.net
Each time I complete four episodes I create a DVD with these four episodes on it for the cast. This DVD I'm working on is for episodes 92 through 95 and I'm adding chapter marks and scene indexes to the DVD. By using the DVDSP templates and the correct drop zones, this has been quite easy, except for the fact that I can't seem to get the video to import any more.
Actually I got three of my four episodes to import just fine. These were exported from FCP as stand-alone QT movies and included chapter marks. Episode 94 would never finish the background compression step when importing into the DVDSP project as an asset.
Because of the suggestions I read in other articles in this discussion group about this kind of problem, I deleted the episode 94 audio and video assets from the project along with all menus which referenced them. I then started Compressor and transcoded the Episode 94 stand-alone QT movie and got these two files as a result:
"SOL-094-DVD PCM Audio-.aiff"
"SOL-094-MPEG-2 60 min Fast Encode-.m2v"
Next I imported these assets into the DVDSP project and used them to build the menus. This went smoothly. But, when I run the DVD simulation in DVDSP, episode 94 shows serious artifacts which render it unwatchable.
QUESTIONS: What Compressor encoding settings should I be using? What is the meaning of "60 min" and "120 min" in the encode settings? If I use a "120 min" setting will the file be bigger or smaller?
As I set here after reading the similar problems people have posted and the solutions and work-arounds people have suggested I see that a number of processes are not responding, according to the activity monitor. Generally this means that something is broken, but what. After rebooting OS X, running Compressor and then DVDSP I see the following processes that are not responding:
- compressor
- coreaudiod
- DSPX_AEncoderServer
- DSPX_EncoderServer
- two copies of MediaServer
When I exit DVDSP all but the top two disappear. What is "not responding" a symptom of?
I could sure use some help here. Thanks.
Peace,
Rob:-]Same here :
It seems this problem started after updating QuickTime Player 7.0.2
when I open the Simulator in DVD 3.0.2 I can see (in Activity Monitor) 2 processes coming up : DSPX_AEncoderServer and DSPX_Encoder.
Instantly they turn red and get (Hung) added.
The 'inspect/open files' for DSPX_AEncoderServer:
/ (/dev/disk0s9)
/dev/null
/dev/console
/dev/console
0x035fd89c file struct, ty=0x3, op=0x317820
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/HIToolbox.rsrc
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/English.lproj/Localized.rsrc
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/H IServices.framework/Versions/A/Resources/HIServices.rsrc
/System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTime.rs rc
/System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.lpro j/Localized.rsrc
The 'inspect/open files' for DSPX_Encoder :
/ (/dev/disk0s9)
/dev/null
/dev/console
/dev/console
0x035fe6ac file struct, ty=0x3, op=0x317820
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/HIToolbox.rsrc
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/English.lproj/Localized.rsrc
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/H IServices.framework/Versions/A/Resources/HIServices.rsrc
/System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTime.rs rc
/System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.lpro j/Localized.rsrc
So, in both files it stops with QuickTime.
We have QuickTime Player 7.0.2
So, if you read this, can you please help !!!
Tx
Leo -
User Event Agent (Not Responding)
In Activity Monitor, I'm seeing that the process called User Event Agent is in red letters and "not responding". Does anyone know what this means and how I can fix it?
Hi
Ive seen all the posts here but want to ask.
If i delete this bluetooth plugin am i going to be left with no bluetooth connectivity? I also use a Digidesign Mbox and had the drivers installed in my 10.4.11 system. I cloned that system to firewire drive and upgraded to 10.5 and let the set up assistant copy all my users apps etc from there into the new 10.5.1.
I cant find the digi design driver anywhere now in the 10.5.1 system. Can anyone say for sure that this driver was the culprit? If so where is it now?
Furthermore, i cannot sync my Nokia N73 as i could before i upgraded to Leopard. I wonder if this is because of the bluetooth plugin problem.
Sorry this is so badly written...
cheers
david -
Premiere Elements 4.0 - Lockup (Not Responding) --- Vista
Hi,
I recently downloaded the trial version of PE4 to test it out. Every time I run the application I can open a project or create and new on and get to the main menu. From there I click just about any button the program goes not responding. If I try to click the button to import clips it freezes, add a template it freeze, go the edit preferences it freezes. I've reinstalled and repaired a number of time with no luck. Ive even set it to run in compatibility mode as XP sp2. I've got all the latest updates from Microsoft and Nvidia for my graphics card. System specs are below. Please let me know if you have any suggestions.
Vista
Core 2 Duo 6400
Geforce 6800
2gb ram
ThanksWhile I will admit that PE4 isn't perfect - I do not like some of the changes from version 3, I have had good success so far with it. I had problems early on that in fact turned out to be with my old PC that I have since replaced. In the past month, I have created nine (9) different projects ranging from 30-90 minutes in length.
I'm not a power user like Steve and Robert (my heros), I use most of the common functions of the program such as titles, transitions, audio and video effects and (contrary to some recommendations) I DO use PE both to directly import the video through firewire and burn the DVDs. Not one coaster out of over 200 burned in these nine projects and performance has been just fine. I use a right-out-of-the-box HP Media Center PC. No driver or firmware upgrades needed so far, or at least none that MS Update didn't do for me.
Perhaps my experience isn't typical but wholesale statement such as "Vista doesn't work with PE4" are untrue. I did turn off Aero because I have come to trust Steve's advice. And I don't hate Vista nearly as much as I expected I would :)
Bob -
Any ideas how to reinstall Mac OS X 10.5.8 if it is not responding?
Dear Friends,
Please I need your help, what can I do if my Mac is not responding, when I start up the only thing I can see is an Apple icon.
I have tried to use it`s dvd installer, restart and holding the button C or Option but still it is not responding, it restarts and restarts again.
I have tried everything, Command+option+P+R , but it also does not help. Don`t know what to do.
I shall be looking forward to hearing from you soon.
AzizbekIf you have the original disk, you also have Apple Hardware Test on one of them (it is specified on it), restart, after chime press key C for forcing boot from that CD/DVD. If you cannot boot and cannot boot from any install disk, there should be other problems.
One method is to connect it to another mac using a firewire cable, and restart in target mode. If this works (press T after chime), you may see your mac’s disk mounted as an external drive on the other mac used as reference mac.
If this sound difficult to you, perhaps a tehnician may offer a solution, i.e. whether it is worth repairing it. If only the disk, this is banal and is worth doing it. If others, this depends on the issue.
Maybe you are looking for
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