Firewire Port Failure Diagnosis?

I moved a number of harddrives around the desk. I realized when I finished that I had completely forgotten to power down the iMac and Firewire drives. When I got them where I wanted them I reconnected the Firewire 800 cable to oneexternal drive and then the Firewire 800 cable to the other drive in a daisy chain, like I've always had. My iMac refuses to ackowledge either Firewire 800 hard drive. The drives have power, I've re-switched the cabling and the ports around, but no success. I'm fairly good at running down broken cables, disconnected cables, etc..
My fear at this point, based on my testing, is that the Firewire 800 Port on the back of my iMac may have failed. I'm running Mountain Lion 10.8.2, and I no longer am aware of how to diagnose an iMac Firewire 800 Port failure. We don't seem to have the Extended Apple Hardware Test in Mountain Lion, like we used to on our earlier Original disks. If that even would been of any use in this case.
How do I proceed???
Thanks

Well, I'm still very interested in whether we have access to the Extended AHT in Mountain Lion. In the meantime though I thought about the situation and came up with one useful test. The external hard drives are multi- connection drives and so also offer USB2 ports. I hooked up the two external hard drives to the USB ports on the back of my iMac and the drives were fully recognized and accessible. I believe I now have a burned out Firewire 800 port on my iMac, due to my own mistake, Ouch. We live and we learn...
RM

Similar Messages

Full Firewire Port Failure (three different machines : iMac Intel, iMac G5, Black Macbook)

I'm experiencing a failure of all FireWire ports on all of my three machines. I believe this problem began with a faulty external, FireWire powered hard drive from G-Tech. Here are all my specs, followed by a rundown of the order of events that has lead to this situation, followed by the various troubleshooting I have done.
Equipment :
iMac Aluminum Intel - 24" Mid 2007 - running OsX 10.5.8 - currently 1 FW400 and 1 FW800 ports disabled
iMac G5 - 20" - running OsX 10.5.8 - currently 2 FW400 ports disabled
MacBook - 13" black Early 2008 - running OsX 10.5.8 - currently 1 FW400 port disabled
2 500GB G-Drives (by G-Tech) - AC powered
1 5TB G-RAID Drive (by G-Tech) - AC powered
1 250GB G-Drive Mini (by G-Tech) - FW powered
Initial Setup :
1 500GB G-Drive connected directly to iMac Intel via FW800
1 500GB G-Drive connected to first 500GB G-Drive via FW800 (daisy chained)
1 250GB G-Drive connected to second 500GB G-Drive via FW400 (daisy chained)
1 5TB G-RAID connected directly to iMac Intel via FW800>400 adapter
Sequence of Events :
I had transferred some files to my G-Drive Mini in order to move them to my MacBook from my iMac Intel. I copied the files to the G-Drive Mini and ejected it normally and plugged it into my MacBook via FW400. The drive would not mount, and the power indication light would not go on. After experimenting with various connections and cables I was able to get the drive to power with FW400 and USB connected at the same time, but the drive would still not mount.
I then plugged the G-Drive Mini back into the 2nd 500GB G-Drive as it was previously connected via FW400. This action caused the G-Drive to immediately reboot and eject itself from my iMac Intel.
I then attempted to plug the G-Drive Mini into my older iMac G5 via FW400. Immediately upon plugging in, the computer shut down, and would not restart.
At this point I kind of started to freak out. I was unaware of the extent of the damage, but was upset that the FW powered G-Drive Mini had shutdown my iMac G5. I contacted G-Tech Support and they offered to replace the drive and instructed me how to manually reset the computer's SMC by opening up the iMac and finding the Cuda switch. This worked and the computer was able to start and function again, but the FW400 port seemed to be disabled.
I then tried to swap out configurations and drives on my iMac Intel to see if there was any cable problems, but doing so, slowly rendered all my FireWire ports useless. It's almost as if the act of plugging in the FW-powered G-Drive Mini started a kind of shortout chain reaction. I soon learned that none of my hard drives would connect to any of my three machines, with any kind of cable combination via FW400 or 800.
I am currently able to connect my 5TB G-RAID drive to any machine via USB, as well as my G-Drive Mini. I am unable to access the other two external hard drives, as one has only FW400 and 800 ports and the other's USB connection is not functional as well on any machine.
Troubleshooting Steps Taken :
I have on all machines, reset the SMC in the following methods. iMac G5 - manually, by opening the case and pressing Cuda switch. iMac Intel - unplug, hold power button, restart method. MacBook - unplug, hold power button, restart method.
I have also on all machines, reset the PRAM by the Cmnd + Opt + P + R method at startup.
I have also unplugged all cables / removed battery, from all machines and left alone for a period of at least 12 hours, then re-plugged in each device one at a time.
I have also restored my hibernate mode (through Terminal) on my iMac Intel to mode 3 and also turned on Virtual Memory in system preferences and set hibernatemode to mode 7, the restarted and attempted to plug in devices. The reason I even began to deal with the hibernate mode was because I had around the same time my ports began malfunctioning, installed the DeepSleep widget, which allows you to control your computer's hibernate mode. I thought that tweaking with this setting may have made my computer incapable of recognizing devices that were plugged in. I have since uninstalled the widget and experimented with different hibernatemodes to no avail.
I also have Repaired Disk Permissions and Repaired Disk on all my machines, from within my Admin User as well as from the OsX Install Disk.
Sometimes in my System Profiler (like right now for example on my iMac Intel) my computer is "Unable to list FireWire devices," but sometimes, no warning message comes up and it simply displays the appropriate Bus speed.
I also conducted a system restore using a backup from my 5TB G-Raid Drive via USB, to a date before these problems started, but my ports are still not working.
Summary :
I am looking at a situation where all my FW ports on all my computers appear to be disabled, and possibly also on my four external hard drives, with one possible USB port malfunction on one external drive. The only root of this seems to be a malfunctioning FW-powered external hard drive.
Is this possible? Has this happened to anyone else before? G-Tech assures me that it is impossible for my 250GB G-Drive Mini to draw enough power from a computer to permanently disable any ports, but I have tried all of the FW port problem troubleshooting steps and am at a loss.
I do not have AppleCare and would like to avoid bringing two iMacs, a MacBook and four hard drives to the Apple store and take my chances with the geniuses.
I would appreciate any help or advice you all have. Thanks for reading and for your support!

Ok. So if that was too confusing, I've re-labeled this post with letters for my hard drives and some mapping of the connectivity configurations I have attempted.
Equipment :
iMac Aluminum Intel - 24" Mid 2007 - running OsX 10.5.8 - currently 1 FW400 and 1 FW800 ports disabled
iMac G5 - 20" - running OsX 10.5.8 - currently 2 FW400 ports disabled
MacBook - 13" black Early 2008 - running OsX 10.5.8 - currently 1 FW400 port disabled
1 500GB G-Drive (by G-Tech) w/ no USB port - AC powered : A
1 500GB G-Drive (by G-Tech) w/ USB port - AC powered : B
1 5TB G-RAID Drive (by G-Tech) - AC powered : C
1 250GB G-Drive Mini (by G-Tech) - FW powered : D
Initial Setup :
C > FW400-800 adapter > iMac Intel
D > FW400 > A > FW800 > B > FW800 > iMac Intel
Sequence of Events :
D > FW400 > MacBook
I had transferred some files to my G-Drive Mini D in order to move them to my MacBook from my iMac Intel. I copied the files to the G-Drive Mini D and ejected it normally and plugged it into my MacBook via FW400. The drive would not mount, and the power indication light would not go on. After experimenting with various connections and cables I was able to get the drive to power with FW400 and USB connected at the same time, but the drive would still not mount.
D > FW400 > A > FW800 > B > FW800 > iMac Intel
I then plugged the G-Drive Mini D back into the 2nd 500GB G-Drive A as it was previously connected via FW400. This action caused the G-Drive to immediately reboot and eject itself from my iMac Intel.
D > FW400 > iMac G5
I then attempted to plug the G-Drive Mini into my older iMac G5 via FW400. Immediately upon plugging in, the computer shut down, and would not restart.
At this point I kind of started to freak out. I was unaware of the extent of the damage, but was upset that the FW powered G-Drive Mini D had shutdown my iMac G5. I contacted G-Tech Support and they offered to replace the drive and instructed me how to manually reset the computer's SMC by opening up the iMac and finding the Cuda switch. This worked and the computer was able to start and function again, but the FW400 port seemed to be disabled.
I then tried to swap out configurations and drives on my iMac Intel to see if there was any cable problems, but doing so, slowly rendered all my FireWire ports useless. It's almost as if the act of plugging in the FW-powered G-Drive Mini D started a kind of shortout chain reaction. I soon learned that none of my hard drives would connect to any of my three machines, with any kind of cable combination via FW400 or 800.
D > USB > AnyMachine
C > USB > AnyMachine
I am currently able to connect my 5TB G-RAID C drive to any machine via USB, as well as my G-Drive Mini D. I am unable to access the other two external hard drives, as one has only FW400 and 800 ports (A) and the other's USB connection is not functional as well on any machine (B).
Troubleshooting Steps Taken :
I have on all machines, reset the SMC in the following methods. iMac G5 - manually, by opening the case and pressing Cuda switch. iMac Intel - unplug, hold power button, restart method. MacBook - unplug, hold power button, restart method.
I have also on all machines, reset the PRAM by the Cmnd + Opt + P + R method at startup.
I have also unplugged all cables / removed battery, from all machines and left alone for a period of at least 12 hours, then re-plugged in each device one at a time.
I have also restored my hibernate mode (through Terminal) on my iMac Intel to mode 3 and also turned on Virtual Memory in system preferences and set hibernatemode to mode 7, the restarted and attempted to plug in devices. The reason I even began to deal with the hibernate mode was because I had around the same time my ports began malfunctioning, installed the DeepSleep widget, which allows you to control your computer's hibernate mode. I thought that tweaking with this setting may have made my computer incapable of recognizing devices that were plugged in. I have since uninstalled the widget and experimented with different hibernatemodes to no avail.
I also have Repaired Disk Permissions and Repaired Disk on all my machines, from within my Admin User as well as from the OsX Install Disk.
Sometimes in my System Profiler (like right now for example on my iMac Intel) my computer is "Unable to list FireWire devices," but sometimes, no warning message comes up and it simply displays the appropriate Bus speed.
I also conducted a system restore using a backup from my 5TB G-Raid Drive C via USB, to a date before these problems started, but my ports are still not working.
Summary :
I am looking at a situation where all my FW ports on all my computers appear to be disabled, and possibly also on my four external hard drives (A, B, C, D), with one possible USB port malfunction on one external drive (B). The only root of this seems to be a malfunctioning FW-powered external hard drive.
Is this possible? Has this happened to anyone else before? G-Tech assures me that it is impossible for my 250GB G-Drive Mini D to draw enough power from a computer to permanently disable any ports, but I have tried all of the FW port problem troubleshooting steps and am at a loss.
I do not have AppleCare and would like to avoid bringing two iMacs, a MacBook and four hard drives to the Apple store and take my chances with the geniuses.
I would appreciate any help or advice you all have. Thanks for reading and for your support!

Firewire port failure/ tried all remedies

Hey Guys,
The problem I'm having is in regards to connecting a G-Drive Mini to my Firewire 800 port. My main question is can my firewire port be "fried" and still provide my drive with power? The drive will connect Via USB successfully.
The solutions/remedies I've tried are:
Reset Pram
Reset SMC
Reinstalled Combo Update for 10.6.8
Booted off install disk and opened disk utility to see if drive would mount
AHT Extended Test resulting in no problems found
Used an external power supply to power G-drive when plugged into Firewire 800 port. (1 amp power supply)
Drive was successfully mounted on a Mac pro using the same firewire cable.
Formated/added files onto drive using USB
Reset Firewire port by unplug power and shutdown for 15 minutes
Symptoms occuring are:
Drive is getting power from Firewire port.
Can connect via USB to the drive.
Will not mount of be recognized in disk utility or firewire section in system profiler (only information under firewire tab is the Max speed limitation of 800mb/s)
My Macbook Pro:
Macbook Pro 7,1 (Mid-2010)
Intel Core Duo 2
Running Snow Leopard 10.6.8
2.66ghz
8Gb-Ram
My External Hard-drive:
G-Technology
G-Drive Mini
1Tb
Any thoughts, suggestions, or questions are greatly.
P.s. I sadly don't have another firewire device to test on the port but this device is indeed working properly because I tested it on a Mac Pro with the same cable.
Is it possible for my port to be fried and AHT report no problems?
I'm considering updating mac to Mountain Lion or Mavericks to see if problem persists (Last Resort) Bootup off install disk should have disproved this theory?

Take it in to an Apple Genius, the diagnosis is almost always free, they have much more sophisticated testing. AHT may not tell you about issues that deep. (make an appointment for the genius bar)
http://www.apple.com/retail/storelist/
https://getsupport.apple.com/GetproductgroupList.action?caller=saso&category_id= SC0997&locale=en_US&SG=SG001

My Firewire port is not working: Is that a Hardware or Software issue? any suggestions?

Greetings Everybody,
I bought this Imac to use it only with audio applications and now I can't use my UAD -2 Duo Satellite because MAC OS tells me that "
No FireWire ports were found" Does any know how to deal with this problem?
Thanks in advance

USB and Firewire information:
http://support.apple.com/kb/HT1151?viewlocale=en_US
USB:
http://support.apple.com/kb/HT4049?viewlocale=en_US
Firewire Port failure:
http://www.wiebetech.com/whitepapers/FireWirePortFailures.php

What is wrong with my 30" Cinema Display? The USB and FireWire ports still work, but the screen is pitch black. When you plug it into the computer, it detects that it's a Cinema Display.

When you plug it into the computer, it detects that it's a Cinema HD but the screen is pitch black.
For some reason, the USB and FireWire ports still work.

If you shine a really bright light directly into the screen can you then see a faint image on the screen? If so, that would indicate the backlight has died (hardware failure) and the unit needs repairing.

IMac firewire port is not working

iMac firewire port is not working
Hi everybody, Happy New Year.
I am a 72 years old semi-newbie in video editing, because Iedit only 1 or may be 2 movies a year since 2007 and I have only very little computer knowledge.
I received a new 27” iMac as a birthday gift 14 months ago. About 10 months ago, with help, I successfully use the Migration Assistant to transfer some datas from my old power G4 to the iMac including two Final Cut Express projects. I had one project successfully done; burned to DVD and I save it with Print To Video. Last week, I have my second project done, I burned the sequences into DVD but unable to do a Print To Videodue to the iMac is not communicating with my Sony camcorders DCR VX1000, this is the same camcorder I used on the last job which was working a couple of months ago.As a result, I try to switch the Easy Setup with different Format and different Use; I refresh the Canvas window; I did a Mix down; move the Screen Saver to NEVER as well as the Energy Saver set to NEVER SLEEP. I also trashed the preferences (plist) folders; run the Utility repair, I replaced the firewire cable (4 pines – 9 pines 800), but nothing work. Up to this point, I think that there is no signal from the firewire port to the camcorder because I understand when the sequences is ready, the firewire is connected between the computer and the recording camcorder, the Print to Video is activated, then the word DV- IN should be seen on the recording deck screen. This time, I don’tread such words on the recording screen. Therefore, I think there’s no out going signal from the iMac to the recording camcorder and the iMac is not receiving signal from the recording camcorder. At this point, I try to connect my iMac to the power G4 to see if I can do some data transfer. Follow the procedures, I hook up the data transfer cable between the G4 and the iMac, I can the fireswire icon moving on the G4 screen but no indication on the iMac screen (there should be some indications in the source bar), this shows me the iMac did not recognize the G4 which worked on previous data transfer. It looks to me the firewire port on my iMac is dead. What has gone wrong? Could I accidentally disabled the firewire port by some magic keystroke? (i.e. accidentally fat finger some thing to make it stop working? Oh, by the way, during the playing around, went to the Final Cut tool bar, I click the View >Video Out > Digital Cinema Desktop Preview – Main, the result was a black screen and the esc key was my rescuer - LUCKY LUCKY! Are there any other trouble-shooting techniques to apply before bringing to shop? Please help!
Sorry for such a long statement, forgive me for unable to make it shorter. Thank you for your patience. Thanks to all the folks in this board for being so helpful.
p.s.

Not sounding good.
If the system Profiler does not see it then there is a basic communication problem between camera and the Mac.
I'm thinking the Firewire port is the culprit as some 800 ports were faulty.
I'd suggest taking the Mac, cable and camera to your nearest Authorized Apple Service Centre and get them to diagnose the issue. eg. let them try to connect the two devices.
Right (control)click the Sequence icon in the Browser and select Item Properties, do the same for a clip.
You can also post screen shots for the Properties.
Al

Checking for FireWire port trouble

Hello,
I've got an iMac G3 running OS 10.4.11 and would like to know if there is a way to check the status of the 2 FireWire ports without the external DVD drive that was used to install OS X. The drive stopped working and has been sent for repair and/or replacement. Any help would be greatly appreciated.

Do you want to confirm that the FireWire bus/port is operating correctly and that it's not the cause of the external DVD drive's failure? Obviously, another FireWire device would provide the answer, since you're not going to be able to check the FireWire controller chip on the motherboard.

27" iMac Firewire Port fails after 300 days of use

I had to take my 27" iMac (purchased in 2012) to the "Genius" bar today because the firewire port failed.
Prior to this:
My Apogee Duet Firewire Sound Interface has given me all kinds of errors with the iMac. I wrote emails to Apogee complaining about the Firewire issues and they gave me a long list of possible fixes, all of which did absolutely nothing. Apogee claims that the problem is Apple's, but when I connected a MOTU Traveler to the firewire port it performed flawlessly. Many people had complained online about the awful performance of the Firewire Duet with Lion OSX so I wrote back to Apogee demanding that they replace the device with their newer USB "Duet 2" and they chose to ignore my email. So I went back to dealing with the intermittent cutting out of the Duet which is only remedied by either restarting the machine or unplugging & reconnecting the Duet.
2 days ago:
The Apogee Duet stops working (like so many times before), so I unplug the Apogee Firewire 400-to-800 cable and this time when I reconnect, it starts rapidly blinking and clicking, so I quickly shut the iMac down. After a waiting for a few minutes I plug the Duet in and it's dead -no lights & no click. To determine if I'd just killed my Duet, I plugged it into my 2009 Macbook with a Firewire 400 cable and the Duet works. So I think.."Maybe it was the Apogee FW400/800 cable". Next day I bought a new Firewire 400/800 Cable and connected the Duet to the iMac and I still got absolutely nothing. So I booked an appointment at the Genius Bar.
Today:
The helpful gentleman there quickly discovered that the main-board needed replacement because the "newer" iMacs have all the I/O stuff attached to the motherboard. It would have cost me 800 bucks with out a warranty. While I was there, I tested my original Apogee Firewire 400/800 cable with a Macbook pro and it worked fine, ruling out the possibility that my cable could have caused the Firewire port to fail. Lastly, I asked him to connect a Thunderbolt-to-Firewire Adapter to my iMac and - yes - the Apogee Duet worked fine through the Thunderbolt Port.
In Conclusion,
I'm glad that they are going to repair this problem but it would appear I really have no choice but to extend my "Apple Care" since, in my experience, the Firewire port can spontaneously fail. As a full-time musician it's lucky for me this happened while it was still under warranty, otherwise I probably would have just bought the Thunderbolt-to-Firewire Adapter and hope the Thunderbolt ports last longer than the firewire did.
Has anyone else had their main-board replaced due to Port Failure?

Not because of Firewire, but yes, my 2007 iMac had to have extensive things replaced twice under extended AppleCare.
I personally think $2,000 dollar items should come with more than a one year warranty, unless you expect them to die shortly after a year.
Didn't need any warranty on my Quadra/630, still runs every day, they don't make Macs like they used to.

Crap! Did I damage my firewire port?

Previous owner of a PC laptop and 4-pin FW that connected my m-audio fw-410. Needed to use the adapter to power the device.
Got my MBP with 6-pin and have been using the fw-410 but still connected to the adapter. I've heard that this is necessary when using phantom powered mics.
However, just poked around the m-audio website and found an article that specifically warned against using the adapter with apple computers that have 6-pin.
Would this instantly ruin my gear or port or is it precautionary due to an outside possibility of damage?
How would I know?
Here's the m-audio message:
- DO NOT USE the power supply when using your M-Audio FireWire audio interface with Apple computers!
The 6-pin FireWire port on your Mac supplies your M-Audio FireWire interface with power. Connecting a second power source (6-pin FireWire port AND Power Supply) can cause a variety of problems from installation failure to device damage. The power supply is intended for use when connecting to 4-pin FireWire ports that do not supply bus power. Apple Macintosh computers do not use this type of FireWire connectors and for this reason, you should never use the power supply with a Mac.

I guess it is. It still recognizes drives and still pumps sound through the device. I suppose that stupid me can assume it's okay and I dodged a bullet?

Firewire port is intermittant.

One of my Firewire ports seems to be working on a part time basis these days. If i plug an external drive into it it doesn't always show up. The other port is working. i switched ports to check. Then I went to the other port with my iSight camera and it worked. And then it didn't.
Can this be repaired? I'm not sure if this has anything to do with the 10.4.4 upgrade as it happened around the same time.
Thanks

Not sounding good.
If the system Profiler does not see it then there is a basic communication problem between camera and the Mac.
I'm thinking the Firewire port is the culprit as some 800 ports were faulty.
I'd suggest taking the Mac, cable and camera to your nearest Authorized Apple Service Centre and get them to diagnose the issue. eg. let them try to connect the two devices.
Right (control)click the Sequence icon in the Browser and select Item Properties, do the same for a clip.
You can also post screen shots for the Properties.
Al

BSODs lock ups and flakey firewire port - help ??

Okay I'm really getting fustrated over this laptop it's nearly 2 weeks old
and I've already had 2 BSODs the odd crash where the mouse moves but nothing
else around it works so a forced reboot was needed.
Today I had a BSOD all i did was run some untility from the taskbar called
network doctor or something.
error message:
PAGE_FAULT_IN_NONPAGED_AREA (no address information supplied)
STOP: 0x00000000050
someone suggested that I may have a memory problem or my page file is corrupt.
anyway here's a run down on what i've installed so far with my laptop.
- Installed all XP security updates and patches
- Installed Firefox 1.0.1 (don't trust IE6.0 yet)
- Installed iriver download manager (my mp3 player)
- Installed winamp 2.0 and Creative Notebook Cam.
I've ran a forced boot chkdsk and no problems found.
Another thing I found interesting was nearly everytime my laptop bsods I usually
find a a yellow marker over my 1394 net adapter (firewire port) in device mananger
("cannot start device") don't know if that's related or not. A reboot seems to
clear this yellow marker but I am rather unhappy BSODs are no laughing matter.
My laptop model is the Equium A60-181 (Intel P4 HT 3.2Ghz 512Mb RAM)
Anyone else had similar problems or recommendations?
cheers,
Richard S.

Hi Richard
I understand you that you are unhappy with this all problems but there can be a lot of reasons for that. In my opinion this can happened because of some unnecessary update or some drivers installed by third-party software that you installed on your notebook.
Please reinstall OS using Recovery CD. After firs boot check in device manager if there is some hardware problem. If not you than try to start Config free (Connectivity doctor) and some other Toshiba tools to check if everything is ok.
If everything is ok try to install SP2 if you dont have it on your machine (just SP2 and not separately updates and patches). I am not sure but some of A60 are delivered with SP2.
Install all your programs slowly and follow carefully what happened after every step that you done.

Why would the Firewire Port and/or External DVD-RW suddenly not work?

Hi, it's me again. I swear, I must be destined to just use Windows machines...
Anyways, I have a used/refurbished iBook G3 500MHz 320MB RAM Dual USB (1 Firewire)laptop running OS 10.2.8 that I bought a few months ago. I went and purchased an external Firewire/USB 2.0 DVD-RW drive as I only had a CD-ROM drive on my machine and I wanted the option to burn CD's or watch/read data from DVD's (I know that with my slow processor writing DVD's -other than data- would be a stretch and have other machines to do that with anyways so it wasn't a concern really). I received it and installed it, also installed the free version of Toast that came with it, and the drive worked fine. I have not needed to use the drive since then and have not used the laptop much at all since then really, but I do need to say that I did end up adding a new user account, though I can't remember if I changed the original Admin account and then still have the one I created myself when I first started the laptop after I bought it (had a fresh install of Jaguar on it, but I have no disk to re-install with if needed) or if I created a separate (new) account and ended up deleting the Original Admin accout (I know in Windows, you cannot delete the original Admin account but I do not know if that is the same for OSX or not). I did this as I wanted a master Admin account that I just wouldn't really use and then wanted the other as my main account (and use it to connect to my home windows network) and for some reason it would not let me put a check in the box to allow that account to do so (from either Apple or my user accounts) and so I know that my main user account now is set up to allow it (was it the old Apple user account or a new one, I can't remember- sorry).
Ok, so that is the back story to my problem, which happens to be this:
I just bought a new chip of RAM (512MB to make it a machine with 576MB RAM total) and as I had been looking at getting OSX Tiger (but didn't want to do it without the extra ram and had been considering Panther instead as well), I thought it was necessary if I wanted to not bog down my machine. I bought the Install Disks on DVD for Panther, as well as an upgrade disk (DVD again) for Tiger, therefore letting me use the External Firewire DVD-RW to install Panther, and if I liked I could go ahead and upgrade to Tiger (and if I didn't like it too much, or it slowed things down too much etc, then I could always go back to panther and have both available for future options). The extra RAM coming in handy here definitely.
So I was going to install the RAM today, and decided to go ahead and test out the External DVD to make sure it could boot from it (before making any changes to my system) and then go and install the RAM, and after that, install Panther to start... But I plugged all the cords and cables in, used my laptop with AC power even, and I could not get the External to show up at all... (kinda like the very current post right below mine but for the G4- it worked before, but now the firewire External just does not show up).
I only have USB 1.1 on this laptop obviously, and I don't even know if you could do a boot from an external with USB 2.0 if my laptop had it (the DVD player does). I was recommended to boot with an external firewire DVD or firewire to another machine with DVD capabilities to do the install. So my problem right now is getting slightly bigger, as of course, I can't seem to momentarily find the stuff that came with the External (spare USB cable to check and see if the laptop will recognize it at least with that and to show it is the firewire that is not working properly, or the disk that I used to install it -might have been only used to install Toast free version if it didn't need any drivers, but I don't know where that or the instructions for installation sheet currently is -- I am looking for it, but I have switched bedrooms just last week and I also seem to be missing a few other Windows laptop disks as well so there is a good chance that they are all together, I just need to figure out where, heh.)
I am waiting currently before installing the memory, though if I don't get the External working tonight, I may go ahead and do it first as at least I will have more memory on my laptop then, until I can get other stuff functioning and be able to do the Panther install.
But my main question is, is there something that would cause an installed external to suddenly not show up in OSX? Since I hadn't used it since that one day, and it was unplugged from the laptop itself, would that end up doing it, or more likely, the changing of the user accounts (though I have been trying to test it with different types of media and through both of my user account (which are both "admin" ones), though I do still have one of those being an account that was on there when the External DVD was first installed, so it really shouldn't have done this at all (one would think). So how big of a chance is it that the firewire has somehow gone dead and this is the main culprit to my wasting the past 4 hours on this???
I am currently scavenging around for an extra USB cable to try and test the External that way and will post the results when I can... I love the look and idea of macs, now I have a mac and want to upgrade it even, but why is it that whenever I attempt to use it after having not used it for a bit (and try to make the iBook feel better by using it more as I am sure it feels sad and alone sitting on the shelf while my Windows Laptop gets more attention), or try to fix it when it can be made better (and therefore used more often), the mac (all macs really), just seem to get all pissy and cause problems and make me spend hours upon hours trying to get things to work again??? You have to admit it, I am "mac cursed"... sigh I can program in 4 or 5 computer languages and am very advanced at many tech things (the ones I am not as good at I am still usually Average or Medium skilled) so it makes me wonder why I have so many tech problems with Macs when they are supposed to be the "easy" OS to use...

Actually, I think I have it all working now. After going back to the Plextor Website, I found out that the switch between the USB and 1394 ports only gets activated (switched over to the other) with you turn the device off first, move the switch and then turn it back on. I was sure that I had done this with the ibook, but maybe not as when I went back and did it with first the USB and then the Firewire cables, it did work. I definitely knew that I had not done this with the Windows laptop, the reason it would not have the USB work for me on it.
but back to the iBook, I was confused as it was only showing up as a DVD-ROM (which I guess is what they do until you actually open up the burning software to then be able to burn to it), and it also had the wrong Model #, which after more research, showed that it was the Internal DVD drive model version (PX-708A) compared to the actual model version (PX-708UF) which is the USB/Firewire (External) model. The firmware was really out of date as well (from June 2004 I think, v1.06) and they had v1.12 from Spet/Oct 2006 available so I went to get that (which was a hassle). They had nice easy Windows self extractor/installer packs, and then the BIN files for use for all systems (Sun OS/ Mac OSX/ Mac OS/ Linux etc as well as usable for Windows), and those needed a special Firmware Updater Application which was OS specific. Only I had the hardest time trying to get the OSX one as it would send me to a FTP site and not give me any clues as to which file(s) I needed to get and the Mac OS version was just for older 9.2 or below versions and didn't want to install under the OS Classic mode.
I ended up using my windows computer which made it easier to view with the FTP stuff as I have FireFTP in Firefox, and downloaded the files I thought I needed (to test out), and then realized my silliness, and just downloaded (as well) the Windows Auto Extractor/Installer as the Firmware is the same for all OS's, just the way to install/update it was different... So I hooked the DVD drive to my PC and updated the firmware, checked it out on here before moving it back to the ibook, where I checked that it still worked and had the new update version showing, which it did, and now I have my fully working and newly updated drive ready for the OSX installations... I had attempted to update my Jaguar system as well while online, but it had no new updates available (I guess those were all mostly Tiger updates that were just recently released).
I am now off to install my additional RAM, and after checking that it all shows up correctly, I will go ahead and do the Panther Install (and test it out and see if I like it or not).
For anyone that currently uses Panther on any mac, are there still any major problems I should know about before hand, or know about things that they have mostly fixed (like the issues with Firewire ports and External Drives that they had around the time Panther was first released for example)???
Thanks to all that helped... I now know to attempt an "eject" of any external HD (which I do have one that I will setup to use after I get Panther on the ibook) or CD/DVD drive instead of just unplugging the USB/Firewire cable.

Firewire port not working Mac Mini (G4 1.25ghz)

Hi,
The firewire port isn't working on my mac mini, I've tried several devices, but none are connecting. I was wondering if anyone else was having this issue and possibly a solution. The only software installed on the computer since the firewire worked last was Apple updates, so maybe other mini's lost firewire somewhere along the way.
Thanks, and Thanks
W

This worked from Smokerz in the Power Mac G4 forum:
1. Shut-down your Mac, and unplug the power cord
2. Turn the power off on your external FireWire devices
3. Unplug the FireWire devices from the Mac
4. Wait for 5 min.
5. Plug the power cord to your Mac only
6. For PPC Macs: Restart the Mac while holding the Option-Apple-O-F, and keep holding until you get the ">" prompt, then release the keys
7. At the ">" prompt type:
reset-nvram and hit the Return key
set-defaults and hit the Return key
reset-all and hit the Return key
the last command will restart your mac
8. Shut down your Mac
9. Connect all your FireWire devices to the Mac and turn them on
10. Restart your Mac.
Works fine now thanks Smokerz!!!!!
also repaired permission and reset PRAM, nothing worked until I did this.
W

How How can i install Mountain Lion with faulty firewire ports??

Basically the firewire ports are fried on my MBP 3.1 (2007). My mac used to take hang on blue screen and take 10 mins to boot but I solved this problem by installing an ssd and deleting the following kext file...
/System/Library/Extensions/IOFireWireFamily.kext
My MBP now boots in under 20 seconds so if anybody is having the same issue then there is the resolotion..
Anyway these are the steps I have taken but failed to properly install ML.
Dowloaded Mountain Lion at least 3 times from the App store to make sure the download wasn't corrupted.
I even tried making a Lion Bootdisk so I can install Mountain Lion on a USB drive (Install ESD.dmg).
I have even tried installing Lion first thinking I would take it one version at a time but gets stuck on boot screen too.
I even changed my hard drive to a new blank SSD drive to see any difference.
Each time I install Mountain Lion or Lion, everything is good until the installer has to restart the laptop.
Laptop gets stuck at the grey boot screen with the Apple logo and the loading circle. Nothing ever happens after.
I always had to use/boot to the Snow Leopard CD so I can restart the laptop back to the Snow Leopard OS and then update to 10.6.8.
I am guessing it is the ML dmg reinstalling the above file ( /System/Library/Extensions/IOFireWireFamily.kext ) which is leading to the same issue because of the faulty firewire ports.
Is there anyway I can resolve this because its doing my head in and Snow Leopard is old and doesnt support newer software that I would like to use.
Any help would be kindly appreciated. Thanks

Kurt Lang wrote:
Just some thoughts.
I presume you already partitioned the new SSD drive as GUID?
Is there anything on the new drive at all yet, or anything that isn't already backed up? If not, you could try erasing the drive and then installing OS X from the bootable flash drive installer you made.
Ive tried that and yes it is GUID. Im going to get grey hairs soon and Im not even 30 lol .... yet
I am not going to buy a new logic board as its just not logical (sorry for the pun) I got the mac for free and I want to spend as little money as possible. Im running out of ideas though

My MacBook Pro can't find the FireWire port

My MacBook Pro (OSX 10.6.8) can not find the FireWire port. Until now there hasn't been any problems using the FireWire, but now it just deny any knowledge of it, so to speak.
The audio device lights up when I connect it to the MBP (yes, I did connect it when in off-mode), so it seems to work in a way.
Does anyone recognize this problem and knows how to solve it?
/JohanLaMar

Have you tried following through the trouble shooting tips in this knowledge base article on Firewire?

Firewire Port Failure Diagnosis?

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