Firewire port settings

Hi I just got a Seagate free agent 2TB external drive. It connects with a firewire to my imac, tiger computer. Worked great to transfer all the info to the drive but when computer or drive (not sure exactly when this happens) goes to sleep and I try to access info on the external drive it freezes the computer and nothing works. The drive works great and does not freeze when connected through a USB port. The Seagate tech people tell me that I need to turn the power off to the firewire when the computer goes to standby or sleep mode. They claim that when the computer goes to sleep the light on the external drive goes off (meaning no communication with the computer) but the drive still spins because the power is on thru the firewire and he claims that turning the power off to the firewire when the computer goes into energy saving mode will solve the problem. Does this make sense? and if yes how do I do turn the power off to the firewire port whent eh computer goes to energy save mode?
Thank you!

Hi.
Are you using the external power adapter? If so, the drive should start spinning automatically after wake from sleep, or when the Finder (or some other app) needs to open some file located in it. You should verify the power brick is working correctly, and also try a different FireWire cable, I tell you from personal experience, as I had a very strange problem with a brand new Maxtor OneTouch4 Plus: one night it made the Finder hang, and lock the system, everytime I tried to access it, until it just unmounted by itself, and wouldn't mount again, no matter how hard I tried.
It showed up in System Profiler, and even Disk Utility could spot it, but it would hang or plainly fail when attempting to repair it. The culprit: the original, Maxtor branded, FireWire cable. It was thick as a garden hose, and the whole thing was just a few weeks old...
Good Luck.

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  • Firewire ports

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    ->>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

  • Disable Faulty FireWire Ports In 10.4.11

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  • Satellite M100 - Does a disabled firewire port saves battery power?

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  • Pismo Firewire Ports Dead

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  • Why would the Firewire Port and/or External DVD-RW suddenly not work?

    Hi, it's me again. I swear, I must be destined to just use Windows machines...
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    Actually, I think I have it all working now. After going back to the Plextor Website, I found out that the switch between the USB and 1394 ports only gets activated (switched over to the other) with you turn the device off first, move the switch and then turn it back on. I was sure that I had done this with the ibook, but maybe not as when I went back and did it with first the USB and then the Firewire cables, it did work. I definitely knew that I had not done this with the Windows laptop, the reason it would not have the USB work for me on it.
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    I ended up using my windows computer which made it easier to view with the FTP stuff as I have FireFTP in Firefox, and downloaded the files I thought I needed (to test out), and then realized my silliness, and just downloaded (as well) the Windows Auto Extractor/Installer as the Firmware is the same for all OS's, just the way to install/update it was different... So I hooked the DVD drive to my PC and updated the firmware, checked it out on here before moving it back to the ibook, where I checked that it still worked and had the new update version showing, which it did, and now I have my fully working and newly updated drive ready for the OSX installations... I had attempted to update my Jaguar system as well while online, but it had no new updates available (I guess those were all mostly Tiger updates that were just recently released).
    I am now off to install my additional RAM, and after checking that it all shows up correctly, I will go ahead and do the Panther Install (and test it out and see if I like it or not).
    For anyone that currently uses Panther on any mac, are there still any major problems I should know about before hand, or know about things that they have mostly fixed (like the issues with Firewire ports and External Drives that they had around the time Panther was first released for example)???
    Thanks to all that helped... I now know to attempt an "eject" of any external HD (which I do have one that I will setup to use after I get Panther on the ibook) or CD/DVD drive instead of just unplugging the USB/Firewire cable.

  • Full Firewire Port Failure (three different machines : iMac Intel, iMac G5, Black Macbook)

    I'm experiencing a failure of all FireWire ports on all of my three machines. I believe this problem began with a faulty external, FireWire powered hard drive from G-Tech. Here are all my specs, followed by a rundown of the order of events that has lead to this situation, followed by the various troubleshooting I have done.
    Equipment :
    iMac Aluminum Intel - 24" Mid 2007 - running OsX 10.5.8 - currently 1 FW400 and 1 FW800 ports disabled
    iMac G5 - 20" - running OsX 10.5.8 - currently 2 FW400 ports disabled
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    At this point I kind of started to freak out. I was unaware of the extent of the damage, but was upset that the FW powered G-Drive Mini had shutdown my iMac G5. I contacted G-Tech Support and they offered to replace the drive and instructed me how to manually reset the computer's SMC by opening up the iMac and finding the Cuda switch. This worked and the computer was able to start and function again, but the FW400 port seemed to be disabled.
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    Troubleshooting Steps Taken :
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    I have also on all machines, reset the PRAM by the Cmnd + Opt + P + R method at startup.
    I have also unplugged all cables / removed battery, from all machines and left alone for a period of at least 12 hours, then re-plugged in each device one at a time.
    I have also restored my hibernate mode (through Terminal) on my iMac Intel to mode 3 and also turned on Virtual Memory in system preferences and set hibernatemode to mode 7, the restarted and attempted to plug in devices. The reason I even began to deal with the hibernate mode was because I had around the same time my ports began malfunctioning, installed the DeepSleep widget, which allows you to control your computer's hibernate mode. I thought that tweaking with this setting may have made my computer incapable of recognizing devices that were plugged in. I have since uninstalled the widget and experimented with different hibernatemodes to no avail.
    I also have Repaired Disk Permissions and Repaired Disk on all my machines, from within my Admin User as well as from the OsX Install Disk.
    Sometimes in my System Profiler (like right now for example on my iMac Intel) my computer is "Unable to list FireWire devices," but sometimes, no warning message comes up and it simply displays the appropriate Bus speed.
    I also conducted a system restore using a backup from my 5TB G-Raid Drive via USB, to a date before these problems started, but my ports are still not working.
    Summary :
    I am looking at a situation where all my FW ports on all my computers appear to be disabled, and possibly also on my four external hard drives, with one possible USB port malfunction on one external drive. The only root of this seems to be a malfunctioning FW-powered external hard drive.
    Is this possible? Has this happened to anyone else before? G-Tech assures me that it is impossible for my 250GB G-Drive Mini to draw enough power from a computer to permanently disable any ports, but I have tried all of the FW port problem troubleshooting steps and am at a loss.
    I do not have AppleCare and would like to avoid bringing two iMacs, a MacBook and four hard drives to the Apple store and take my chances with the geniuses.
    I would appreciate any help or advice you all have. Thanks for reading and for your support!

    Ok. So if that was too confusing, I've re-labeled this post with letters for my hard drives and some mapping of the connectivity configurations I have attempted.
    Equipment :
    iMac Aluminum Intel - 24" Mid 2007 - running OsX 10.5.8 - currently 1 FW400 and 1 FW800 ports disabled
    iMac G5 - 20" - running OsX 10.5.8 - currently 2 FW400 ports disabled
    MacBook - 13" black Early 2008 - running OsX 10.5.8 - currently 1 FW400 port disabled
    1 500GB G-Drive (by G-Tech) w/ no USB port - AC powered : A
    1 500GB G-Drive (by G-Tech) w/ USB port - AC powered : B
    1 5TB G-RAID Drive (by G-Tech) - AC powered : C
    1 250GB G-Drive Mini (by G-Tech) - FW powered : D
    Initial Setup :
    C > FW400-800 adapter > iMac Intel
    D > FW400 > A > FW800 > B > FW800 > iMac Intel
    Sequence of Events :
    D > FW400 > MacBook
    I had transferred some files to my G-Drive Mini D in order to move them to my MacBook from my iMac Intel. I copied the files to the G-Drive Mini D and ejected it normally and plugged it into my MacBook via FW400. The drive would not mount, and the power indication light would not go on. After experimenting with various connections and cables I was able to get the drive to power with FW400 and USB connected at the same time, but the drive would still not mount.
    D > FW400 > A > FW800 > B > FW800 > iMac Intel
    I then plugged the G-Drive Mini D back into the 2nd 500GB G-Drive A as it was previously connected via FW400. This action caused the G-Drive to immediately reboot and eject itself from my iMac Intel.
    D > FW400 > iMac G5
    I then attempted to plug the G-Drive Mini into my older iMac G5 via FW400. Immediately upon plugging in, the computer shut down, and would not restart.
    At this point I kind of started to freak out. I was unaware of the extent of the damage, but was upset that the FW powered G-Drive Mini D had shutdown my iMac G5. I contacted G-Tech Support and they offered to replace the drive and instructed me how to manually reset the computer's SMC by opening up the iMac and finding the Cuda switch. This worked and the computer was able to start and function again, but the FW400 port seemed to be disabled.
    I then tried to swap out configurations and drives on my iMac Intel to see if there was any cable problems, but doing so, slowly rendered all my FireWire ports useless. It's almost as if the act of plugging in the FW-powered G-Drive Mini D started a kind of shortout chain reaction. I soon learned that none of my hard drives would connect to any of my three machines, with any kind of cable combination via FW400 or 800.
    D > USB > AnyMachine
    C > USB > AnyMachine
    I am currently able to connect my 5TB G-RAID C drive to any machine via USB, as well as my G-Drive Mini D. I am unable to access the other two external hard drives, as one has only FW400 and 800 ports (A) and the other's USB connection is not functional as well on any machine (B).
    Troubleshooting Steps Taken :
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    I have also on all machines, reset the PRAM by the Cmnd + Opt + P + R method at startup.
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    W

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  • How How can i install Mountain Lion with faulty firewire ports??

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    Kurt Lang wrote:
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    I haven't wanted to delete his profile and start over.
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