Firewire ports go bye-bye

Suddenly I am unable to use devices through my firewire ports. They do not show up in ABOUT THIS MAC, More Info.
Any clues.....????
Gracias!!!
emac   Mac OS X (10.3.9)  

biffff,
Welcome to the Apple Discussions!
A momentary powerglitch or plugging in a Firewire device with a faulty ground likely caused teh Firewire bus's fuses to latch up. Reset the eMac's switching Firewire bus triple fuses by removing all peripherals other than the keyboard and mouse, then removing the power cord from the side of the eMac (to remove the trickle current drawn by modern electronics even when nominally off) and waiting 15+ minutes. Then reattach the power cord only and restart. Check Apple’s System Profiler (in Applications/ Utilities) and confirm that the Firewire bus is recognized. Reattach peripherals one at a time, checking System Profiler after each to confirm the addition is recognized. If Firewire drops put of System Profiler after adding a particular device, repeat the process but swap a known-good Firewire cable with the suspect device; that will let you narrow it down to the device or to the cable. An Uninterruptible Power Supply will protect the Mac from power glitches and brownouts.

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    Equipment :
    iMac Aluminum Intel - 24" Mid 2007 - running OsX 10.5.8 - currently 1 FW400 and 1 FW800 ports disabled
    iMac G5 - 20" - running OsX 10.5.8 - currently 2 FW400 ports disabled
    MacBook - 13" black Early 2008 - running OsX 10.5.8 - currently 1 FW400 port disabled
    2 500GB G-Drives (by G-Tech) - AC powered
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    1 250GB G-Drive Mini (by G-Tech) - FW powered
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    1 500GB G-Drive connected directly to iMac Intel via FW800
    1 500GB G-Drive connected to first 500GB G-Drive via FW800 (daisy chained)
    1 250GB G-Drive connected to second 500GB G-Drive via FW400 (daisy chained)
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    Troubleshooting Steps Taken :
    I have on all machines, reset the SMC in the following methods. iMac G5 - manually, by opening the case and pressing Cuda switch. iMac Intel - unplug, hold power button, restart method. MacBook - unplug, hold power button, restart method.
    I have also on all machines, reset the PRAM by the Cmnd + Opt + P + R method at startup.
    I have also unplugged all cables / removed battery, from all machines and left alone for a period of at least 12 hours, then re-plugged in each device one at a time.
    I have also restored my hibernate mode (through Terminal) on my iMac Intel to mode 3 and also turned on Virtual Memory in system preferences and set hibernatemode to mode 7, the restarted and attempted to plug in devices. The reason I even began to deal with the hibernate mode was because I had around the same time my ports began malfunctioning, installed the DeepSleep widget, which allows you to control your computer's hibernate mode. I thought that tweaking with this setting may have made my computer incapable of recognizing devices that were plugged in. I have since uninstalled the widget and experimented with different hibernatemodes to no avail.
    I also have Repaired Disk Permissions and Repaired Disk on all my machines, from within my Admin User as well as from the OsX Install Disk.
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    I also conducted a system restore using a backup from my 5TB G-Raid Drive via USB, to a date before these problems started, but my ports are still not working.
    Summary :
    I am looking at a situation where all my FW ports on all my computers appear to be disabled, and possibly also on my four external hard drives, with one possible USB port malfunction on one external drive. The only root of this seems to be a malfunctioning FW-powered external hard drive.
    Is this possible? Has this happened to anyone else before? G-Tech assures me that it is impossible for my 250GB G-Drive Mini to draw enough power from a computer to permanently disable any ports, but I have tried all of the FW port problem troubleshooting steps and am at a loss.
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    Ok. So if that was too confusing, I've re-labeled this post with letters for my hard drives and some mapping of the connectivity configurations I have attempted.
    Equipment :
    iMac Aluminum Intel - 24" Mid 2007 - running OsX 10.5.8 - currently 1 FW400 and 1 FW800 ports disabled
    iMac G5 - 20" - running OsX 10.5.8 - currently 2 FW400 ports disabled
    MacBook - 13" black Early 2008 - running OsX 10.5.8 - currently 1 FW400 port disabled
    1 500GB G-Drive (by G-Tech) w/ no USB port - AC powered : A
    1 500GB G-Drive (by G-Tech) w/ USB port - AC powered : B
    1 5TB G-RAID Drive (by G-Tech) - AC powered : C
    1 250GB G-Drive Mini (by G-Tech) - FW powered : D
    Initial Setup :
    C > FW400-800 adapter > iMac Intel
    D > FW400 > A > FW800 > B > FW800 > iMac Intel
    Sequence of Events :
    D > FW400 > MacBook
    I had transferred some files to my G-Drive Mini D in order to move them to my MacBook from my iMac Intel. I copied the files to the G-Drive Mini D and ejected it normally and plugged it into my MacBook via FW400. The drive would not mount, and the power indication light would not go on. After experimenting with various connections and cables I was able to get the drive to power with FW400 and USB connected at the same time, but the drive would still not mount.
    D > FW400 > A > FW800 > B > FW800 > iMac Intel
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    D > FW400 > iMac G5
    I then attempted to plug the G-Drive Mini into my older iMac G5 via FW400. Immediately upon plugging in, the computer shut down, and would not restart.
    At this point I kind of started to freak out. I was unaware of the extent of the damage, but was upset that the FW powered G-Drive Mini D had shutdown my iMac G5. I contacted G-Tech Support and they offered to replace the drive and instructed me how to manually reset the computer's SMC by opening up the iMac and finding the Cuda switch. This worked and the computer was able to start and function again, but the FW400 port seemed to be disabled.
    I then tried to swap out configurations and drives on my iMac Intel to see if there was any cable problems, but doing so, slowly rendered all my FireWire ports useless. It's almost as if the act of plugging in the FW-powered G-Drive Mini D started a kind of shortout chain reaction. I soon learned that none of my hard drives would connect to any of my three machines, with any kind of cable combination via FW400 or 800.
    D > USB > AnyMachine
    C > USB > AnyMachine
    I am currently able to connect my 5TB G-RAID C drive to any machine via USB, as well as my G-Drive Mini D. I am unable to access the other two external hard drives, as one has only FW400 and 800 ports (A) and the other's USB connection is not functional as well on any machine (B).
    Troubleshooting Steps Taken :
    I have on all machines, reset the SMC in the following methods. iMac G5 - manually, by opening the case and pressing Cuda switch. iMac Intel - unplug, hold power button, restart method. MacBook - unplug, hold power button, restart method.
    I have also on all machines, reset the PRAM by the Cmnd + Opt + P + R method at startup.
    I have also unplugged all cables / removed battery, from all machines and left alone for a period of at least 12 hours, then re-plugged in each device one at a time.
    I have also restored my hibernate mode (through Terminal) on my iMac Intel to mode 3 and also turned on Virtual Memory in system preferences and set hibernatemode to mode 7, the restarted and attempted to plug in devices. The reason I even began to deal with the hibernate mode was because I had around the same time my ports began malfunctioning, installed the DeepSleep widget, which allows you to control your computer's hibernate mode. I thought that tweaking with this setting may have made my computer incapable of recognizing devices that were plugged in. I have since uninstalled the widget and experimented with different hibernatemodes to no avail.
    I also have Repaired Disk Permissions and Repaired Disk on all my machines, from within my Admin User as well as from the OsX Install Disk.
    Sometimes in my System Profiler (like right now for example on my iMac Intel) my computer is "Unable to list FireWire devices," but sometimes, no warning message comes up and it simply displays the appropriate Bus speed.
    I also conducted a system restore using a backup from my 5TB G-Raid Drive C via USB, to a date before these problems started, but my ports are still not working.
    Summary :
    I am looking at a situation where all my FW ports on all my computers appear to be disabled, and possibly also on my four external hard drives (A, B, C, D), with one possible USB port malfunction on one external drive (B). The only root of this seems to be a malfunctioning FW-powered external hard drive.
    Is this possible? Has this happened to anyone else before? G-Tech assures me that it is impossible for my 250GB G-Drive Mini D to draw enough power from a computer to permanently disable any ports, but I have tried all of the FW port problem troubleshooting steps and am at a loss.
    I do not have AppleCare and would like to avoid bringing two iMacs, a MacBook and four hard drives to the Apple store and take my chances with the geniuses.
    I would appreciate any help or advice you all have. Thanks for reading and for your support!

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  • My MacBook Pro can't find the FireWire port

    My MacBook Pro (OSX 10.6.8) can not find the FireWire port. Until now there hasn't been any problems using the FireWire, but now it just deny any knowledge of it, so to speak.
    The audio device lights up when I connect it to the MBP (yes, I did connect it when in off-mode), so it seems to work in a way.
    Does anyone recognize this problem and knows how to solve it?
    /JohanLaMar

    Have you tried following through the trouble shooting tips in this knowledge base article on Firewire?

  • I have a MacBook Pro Mid 2012. I have a sony DCR-PC350E . How do i transfer the video to the laptop ? I have firewire cable. But not able to find the firewire port in the video camera.

    Need help.

    The DCR-350e is a miniDV camcorder.  It has a FireWire port, but it's not on the camera itself, it's on the cradle (aka "Handycam Station") that should have come with your camcorder.   You need to insert the camera into the cradle in order to capture video via FireWire.
    Here's a link to the Owners Manual.  See p. 142 for a diagram that shows the DV (iLink) port on the cradle.
    You also need an appropriate cable to connect to your MacBook Pro. Check your MBP to see what port(s) it has:
    Some 2012 MBPs have a FW800 port, in which case you need a 4-pin to 9-pin FW cable like this one. 
    Some 2012 MBPs only have a Thunderbolt port, in which case you need the Apple Thunderbolt-FireWire Adapter in addition to the FireWire cable.

  • How can I tell if my firewire port is faulty?

    I recently cannot import video from my canon elura 100 which connects using a 4-6pin firewire cable. I thought maybe it was the cable so I grabbed my brother's black macbook and it seems to import fine, it still isn't 100% smooth like I think it should be but when I plugged the camera back into my black macbook, the video that was being imported just kept freezing and it seemed warped. I tried this process a few times and kept getting the same results. I feel as though I may have a firewire port issue. How could I check on my own. I know that when I use my firewire 410, I have no problems so I don't know what could be wrong. Any help?

    Did any of your problems start with Snow Leopard, is your brother's machine running the same version of SL.
    Over in the audio forum there are those having some problems with their firewire interfaces. (glitches, static...etc)
    pancenter-

  • I can't sync with FireWire port and I can't charge with USB port!!

    Hi. I've a old model of iPod (M9244Y). After the last update, my iPod does sync with the FireWire port.
    I tried with another PCs and Mac but it does work. Finaly I buyed an USB cable and this one syncs but not charge.
    I've restored to early versions of iPod Updaters but it does not work again. Can I do somethig to fix it?
    Why I can't sync with the FireWire port?
    Please help me, I can't live without iPod, I can't live without music!!!

    Do you have other Firewire devices? Do they work? Could be the FW ports are not working right.
    First thing to do is reset the FW chip set on the mother board. Unfortunately, when you power down the computer there is always a bit of power still applied to the motherboard to keep things alive and this usually includes the ports to do stuff like detect when a device wants to wake up the computer. The downside of this is when a bus/port chipset goes into a weird state, power cycling the computer won't work.
    So first thing to try is resetting the chipset and to do this you have to power down the computer and completely unplug the computer from the wall power (unplug the power cord to your Mac). Also unplug everything from the Mac's ports (USB, FW, Ethernet, etc.) to make sure no parasitic power is still there to keep the chip alive. Now let it sit for ten minutes (give those big power caps in there time to discharge). Now plug it back in, start up the Mac and see if your FW ports and the drive work any better.
    Patrick

  • No FireWire ports were found on MacBook Pro 15.4" running Mac OS 10.6.4

    Hello all,
    I recently bought a Mac Book Pro with Intel Core i7 and 2,66 GHz with a 4 GB RAM. The system is good, until I connected my external hard drive from Mac Way that connects to the laptop through a Firewire 800. The HD mounts well with a USB but not with a Firewire 800. I then went to the System Profiler and found this message in Hardware/Firewire - No FireWire ports were found.
    I restarted the system and the system hangs or takes like three minutes to start, usually it starts in less than a minute. So I pressed on the power button for 5 seconds and again started the machine.
    This time, surprise the HD mounts and in the Firewire in System Profiler, I have Firewire Bus, and when I click on it I have OEM ATA Device 00 and below
    OEM ATA Device 00:
    Manufacturer: DMI
    Model: 0x0
    GUID: 0x30E002E0000983
    Maximum Speed: Up to 800 Mb/sec
    Connection Speed: Up to 800 Mb/sec
    Sub-units:
    OEM ATA Device 00 Unit:
    Unit Software Version: 0x10483
    Unit Spec ID: 0x609E
    Firmware Revision: 0x120
    Product Revision Level:
    Sub-units:
    OEM ATA Device 00 SBP-LUN:
    Capacity: 2 TB (2 000 398 934 016 bytes)
    Removable Media: Yes
    BSD Name: disk1
    Partition Map Type: APM (Apple Partition Map)
    S.M.A.R.T. status: Not Supported
    Volumes:
    BW Time Machine:
    Capacity: 2 TB (2 000 263 774 208 bytes)
    Available: 779,33 GB (779 328 532 480 bytes)
    Writable: Yes
    File System: Journaled HFS+
    BSD Name: disk1s10
    Mount Point: /Volumes/BW Time Machine
    I am able to use the Time Machine function.
    Does any wise ones have suggestions out there? Thanks in advance for your kind help.

    https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

  • TS3850 I am using a Sony HBR -VLU camera to import into Final Cut 10. Plugging into an I MAc that doesn't have a firewire port. The camera is not being recognized by the computer. The camera is set to play tape too. Why is camera not recognized?

    I am trying to import from the camera into an I-MAC. I'm told the I-mac does not have the firewire port, but has thunderbolt. Is the only way to get video from the camera via a firewire port? Is someone giving me bad information as to the firewire port not being on the I-MAC? The camera is not being recognized. Thanks in advance.

    Apple has moved on from Firewire and the current iMacs (and most MBPs) have Thunderbolt, USB3 and USB2.
    There are Firewire toThunderbolt adaptors. Here's one. You also want a four pin to nine pin FW cable to run from your camera to the adaptor.
    Russ

  • Audigy platinum ex firewire port

    We are having great difficulty using the firewire port on an audigy platinum ex. The audigy has worked very well for three years. The machine is an AMD Athlon 2GHz, AOpen m/board, Win XP with SP2.
    We recently bought a LaCie d2 extreme 200GB triple interface HD. When connected to the port on the external audigy box, or to the port on the rear of the PCI card, this dri've is not recognosed by the computer. It does not appear as a HD in the hard disk section of the device manager, and we can see no evidence of a firewire client running, though the PCI OHCI Compliant IEEE394 Host Controller is installed and working. From this we conclude that the OS is set up for firewire devices, but that for some reason it is not being detected.
    When we connect the LaCie dri've to a USB2 port on the machine, the device works fine; we can see the dri've, access it for directory & file lists, and read & write files to/from the dri've. We have also tried the LaCie on other machines fitted with USB2, with Win2000 & Win98 and it works fine. We therefore conclude that the LaCie does not have a fault itself. This hard dri've has its own power supply, and is not reliant on the power capabilities of either IEEE394 or USB2.
    We have 'discussed' the matter with LaCie. They have asked us whether the IEEE394 port we are experiencing difficulty with is engineered only for DV, or whether it is engineered to be connected to mass storage device such as a hard dri've. We were unaware that ther were such differences with IEEE394, and we have no way of checking this; the Creative labs specification does not go into this detail.
    Therefore, the questions we would like to pose to the community are as follows:
    . Is this port known for certain to be engineered for the attachment of mass storage devices?
    2. Has any body actually attached a mass storage device to the external dri've box port or the port on the audigy PCI card?
    3. has anybody actually use da LaCie d2 extreme 200GB dri've on these ports?
    4. What set-up procedures were followed to get a LaCie to work?
    Although we are 'newbie' status on this site we do have considerable experience of computers and computing going back to 966, and covering most types of machine that have been extant in the intervening period. This includews working with PC's since 983 and as systems engineers on Unix technical workstations. This problem does illustrate that no matter what ones experience level is, there is always something that can baffle, as this has done to us.
    We'd like to thank in advance anybody who can contribute information to solve this problem, or indeed anybody who reads the posting and could point us in the right direction.
    Regards
    John Smith

    I have been using a Maxtor One Touch external USB/Firewire hard dri've and a Canon digital camcorder on the Platinum Audigy Ex Firewire port for over a year with no problems except for the time the plug on the extension cable inadvertently got pulled out of the back of the Ex box when I moved some equipment around.
    I am running Windows XP Professional SP2, and I upgraded to it after I started using the Audigy Platinum Ex Firewire port. No problems either before or after.
    Bit Pusher

  • Problem importing video from a DV camera into the new imovie 10.0?  I have a Sony DCR TRV17 connected via Firewire port that worked in 9.0.9 but not under 10.0...

    I have a Sony DCR TRV17 that I used to pass through VCR tape video via Firewire port to my Mac Pro under Imovie 9.0.9 without an issue.   Now under Imovie 10.0 the video shows in the import window, I can start recording yet when I stop recording the recorded clips do not show up anywhere.  The movie file I'm creating still indicates that I still need to import video.   Anyone having similar problems?

    Hey Dave,
    I had this issue only once before but was lucky enought to find it was a specific event causing the import to freeze. It took me some time to isolate the problem though. I would recommend letting it sit there for some time before you try any troubleshooting. Larger libraries can take long periods of time to update.
    This is a good thread for this issue.  I would first try removing the iMovie.plist as elikness mentions.
    1. Open Finder
    2. Click on "Go" in the menu bar.
    3. Click on Go To Folder on the dropdown menu.
    4. Type "~/Library/Preferences/" in the text field and click Go.
    5. Find the com.apple.iMovie(some number).plist file and move it to Trash.
    Quit and relaunch iMovie to see if this took care of the issue before attempting the next step. If you're still having an issue then you can try what I needed to do which is isolating the problem event.
    1. Open Finder.
    2. Go to the Movies folder. You should see iMovie Events here.
    If you have a larger event library I'd recommend renaming the iMovie Events folder to say, "iMovie Events COPY". Then create a new empty folder named “iMovie Events”. When you launch iMovie 9.0.9 all events will be missing at this point. Quit iMovie if it is open. Then you can either drag each event from iMovie Events COPY to iMovie Events or you can select and drag several at a time. Each time you drag an event folder back into the new iMovie Events folder launch iMovie 9.0.9 to see if you are having the same issue. Wash and repeat until either you have found the problem event or you have imported all events.
    If you find the problem event you can reimport the clip from iMovie 9.0.9 by going to File > Import > Movies and navigating to that events iMovie Original Movies folder to find the clip.
    Hope this helps!

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