Firewire Scanner not recognized

I was very excited when I saw the 10.4.4 update come thru because it said it was going to fix USB/Firewire issues. But, alas, it did not. I have a brand new G5 Quad that had 10.4.3 installed and it will not recognize my Epson scanner when attached with Firewire cable. Profiler tries to list something, but it is not the correct name. Photoshop scan plug-in will not recognize it either. If I connect with USB, it works fine. But I bought the scanner so I could connect with Firewire. (much faster!) I've been in contact with Epson technical support. No successful advice there.
It's not the cable - cable works fine with other devices and I did try a good working cable as well. Did repair permissions and other suggestions from another thread about Firewire drives not connecting, but to no avail. Epson says there are no firmware updates for the scanner. And the 10.4.4 update did not work either. I can use the scanner thru USB but not Firewire and would really like to. Any other suggestions?
note: Scanner and Firewire cable work fine on my old computer, G4 1G dual using OS10.2.8 - so I figure it's a G5 or 10.4 thing

If the device was hooked up while you were updating your operating system, then it is possible that the firewire bus needs to be reset. See my FAQ here:
http://www.macmaps.com/firewirebug2.html
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

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