Firewire stopped working
My Firewire external hard drive and DVD burner have recently stopped working. Actually, I'm sure they work fine, but I can't connect them to my computer. I recently moved, and before the move everything was working fine, and after the move my computer wouldn't recognize anything I connected to it via Firewire cable. The external drive is 150GB from Acomdata, which I've had for roughly a year; and the DVD burner is from LaCie, which I've had for two weeks.
The external drive has a USB port in addition to a Firewire one, and it works if I connect it with a USB cable. But the DVD burner only has Firewire ports on it. I know the burner isn't broken, because a light comes on when the power source is plugged in.
One thing to try is to turn off the iBook and remove the power adaptor and the battery and let it sit for 30 minutes or so. Sometimes the ports "reset" if you do this.
Good luck!
Similar Messages
-
IP over Firewire stopped working
with the 10.5.2 update IP over Firewire stopped working. I tried this with 3 machines on my G4 server (still running Tiger) and 2 different Firewire cables. target disk mode still works, so it can't be the cable. I'd appreciate any input & ideas.
I figured this out. Shut down for 20 minutes or so. Turned the Macbook on and firewire IP workd.
-
I have updated 3 - G4 733mhz , 1 Mac Mini and 1 17" flat panel Imac with the newest 10.4.8 and security updates. The Firewire has stopped working in all of the above. Any help or suggestions?
(Yes, I've wiped and did a clean install and zapped the PRAM on the 733 and the 17" Imac)How do you know?
What I mean is, you say "the Firewire has stopped working", but you don't say how you came to that conclusion. Have you tried a variety of devices which are known to work on other machines?
If you have just one Firewire device, that device may have failed (coincidentally). If it is something other than a DV camera or a hard disk, it may require an updated driver for use with 10.4.8.
With your firewire device(s) connected, can you see them in System Profiler? If they show up there, but not in the application, you don't necessarily have a Firewire problem.
Sometimes, Firewire ports apparently "die". Try turning off the machine, unplugging EVERYTHING from it, waiting 10 minutes, then plugging in everything again. This is unlikely to help you if your problem is apparent on 3 machines. -
Hi,
the firewire port of my trusted Jukebox suddenly stopped working. I was in the middle of uploading some files when suddenly the player froze. Since then I have not been able to transfer any songs via firewire to the player - neither by using the Notmad Explorer nor by using Media Source. The tranfer starts but suddenly stops or the player freezes and there is nothing transfered to the player.
Resetting, rebooting, cleaning up, reinstalling the latest firmware all have not helped.
USB still works (but of course very slowly).
Has anyone have had any similiar problems?Only those with faulty firewire ports I would think. If you want to get it repaired you'll have to contact support. I assume you've checked with another cable?
-
Firewire stops working suddenly
I'm using an iPod Photo, most recent versions of iTunes and iPod software. Took the iPod on a plane to Canada. When I arrived, the library was gone. It still showed that there was 20 gigs on the iPod, but it was as if factory default settings had taken over. Have since restored ipod, recopied library. problem is: now iPod will charge by firewire (plug icon appears), but iPod will not sync via firewire. It acts normally using the usb cable, but as I don't have usb 2.0, it is really slow and annoying and I want to go back to firewire. What is happening? Any ideas?
How do you know?
What I mean is, you say "the Firewire has stopped working", but you don't say how you came to that conclusion. Have you tried a variety of devices which are known to work on other machines?
If you have just one Firewire device, that device may have failed (coincidentally). If it is something other than a DV camera or a hard disk, it may require an updated driver for use with 10.4.8.
With your firewire device(s) connected, can you see them in System Profiler? If they show up there, but not in the application, you don't necessarily have a Firewire problem.
Sometimes, Firewire ports apparently "die". Try turning off the machine, unplugging EVERYTHING from it, waiting 10 minutes, then plugging in everything again. This is unlikely to help you if your problem is apparent on 3 machines. -
Firewire stopped working on iMac G5
I have 2 firewire external drives on my iMac G5. Today, after a reboot, they stopped showing up. I moved them over to another mac and both came up just fine, so I'm sure the drives and external cases are good. I then connected one using USB (the other one doesn't have USB). It's working ok with USB. The problem is I need Firewire for other stuff (video camera and other camera hook up), plus I prefer to use firewire for the external drives.
When I go to System Profiler and click on Firewire, it shows "Firewire bus:" and that is it. Any ideas? This it a bad logic board? Is it possible that the firewire circutry got disabled? Can I fix it? Any suggestions would be appreciated.
Thanks!Try one of these:
Zapp the P-RAM:
After the startup tone, hold down <commandd><option><p><r> until 3 additional startup tones are heard, then release the 4 keys.
Open Firmware reset:
After the startup tone, hold down <command><option><o><f> until the text screen is visible. When text can be entered, type the following commands, followed by the <return> key (there are no space characters in each command):
reset-nvram
set-defaults
reset-all (the Mac will boot up after this command is entered) -
Power Mac G4 Firewire stopped working
I've got a Power Mac G4 from a friend to replace my broken G3, have my drive installed, runing system 9 and is fine for few weeks but now the two firewire port is not working! I have installed a firewire card and is still not showing! had check the system profiler and the firewire port say no drive conected, PCI slot show card info but can't see any drive conected. Have done the vram and pmu reset but firewire still not responding. Otherwise everything is running normal including two USB port. Can anyone help please!!
Many, but not all G4s will boot OS9.2.2, & some require a special version of OS9.
If the G4 has FW/800 ports it won't boot OS9.
So we know more about it...
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware> and report this upto but not including the Serial#...
Hardware Overview:
Model Name: eMac
Model Identifier: PowerMac6,4
Processor Name: PowerPC G4 (1.2)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.2f1 -
Hello
This afternoon my iMac G5 firewire stopped working. I was using seven firewire drives and one firewire audio interface a MOTU 896. I have used this config for about three months with no problems. I was in Reason and then I booted Logic pro (also used IAC rewire between the two programs before) that's when the fun started. Logic froze on mid-boot. Then reason locked up as well. At that point on reboot my iMac no longer saw any of my firewire devices.
System Profiler shows nothing on the Firewire bus.This appeared in MacFixIt yesterday:
+MacInTouch Reader+
+I have a three-year-old iMac G5 that had a problem since I bought it that I've only just got to the bottom of - its fans would start up (loudly) about thirty seconds after I shut it down. Nearly every time. I think I disabled it from going to sleep pretty soon after I got it, but I vaguely remember it not recovering from sleep and the fans coming on randomly. Eventually I also developed a power supply problem where the Mac wouldn't start up first time, and when it did start up would then switch itself off with no warning (replacing the power supply did fix that problem, at least).+
+Anyway, to cut a long story short, the problem with the Mac crashing (effectively) on shut down followed by the weird, random fan-coming-on thing, was only solved when I replaced my USB (D-Link) modem with one that uses Ethernet instead (a Netgear DG834).+
+I just want to spread the word. It drove me insane for three years and now I'm finally happy. I know my particular, specific problem was weird and maybe quite rare, but if you're using a USB modem with your iMac, maybe borrow something different from a friend for a while and see if it helps.+
The firewire problem may be due to faulty RAM, try running Rember and see if that finds any problems. -
I have an iMac version 10.6.8/2.66 GHz Intel Processor and 4 GB memory, with Safari 5.1.10. I had used Office for Mac 2008 but had to upgrade for work. The download (from Amazon) went swiftly, but when I started Word, it did not function too well. Then about an hour later I noticed that my Yahoo email site stopped working, it lost all images and the text just jumbled up on the left side of the screen. No amount of emptying caches or resets/quits/restarts did anything. I called the Internet support, and they just said it was my iMac that had the problem. I have been reduced to using MacMail as my email, but this is tenuous, as my Yahoo account keeps holding things up and constantly asking me for my password (and sometimes it does not accept it). How can I get my computer back?
The path may be long and tedious, grasshopper.
Actually, the download of Office 2011 for Mac probably was not legal and may have contained bugs or other things meant to make it unstable, or invite a host of issues. The usual path would be Office 2011 for Mac on DVD so you could reinstall it and add the extras from the disc as needed; or fix the installation later on. The updates for security were downloads from Microsoft servers. You'd need a legitmate version with pass code.
Options for Mac and office-like application suites include Libre Office, NeoOffice, and these run free. The latter supports up to Mavericks. 10.9.1 now. They have a word, excel, and other parts a lot like the real office.
If you have a working clone of the system prior to installing the Office 2011 for Mac download and any subsequent and perhaps unseen extras, you could revert to it simply by restarting the computer from the clone, where it resides in externally enclosed self-powered hard disk drive, of a type known to support OS X clones... With ports to help work with most modern Macs. FireWire + USB. Then, clone it back w/ carbon copy cloner.
Short of that, perhaps someone will see your post and offer some indepth method of hunting down bugs via use of Console logs; and maybe booting into Terminal utility to use unix code. It can be rather involved. Maybe Linc Davis will offer some detailed reply that will invite you to read carefully and try it.
I've given up using computers long ago.
A pet raven has been taught to write this.
Good luck & happy computing! -
Right USB Port stops working after disconnecting device since 10.9.2
Hi,
Since updating to 10.9.2 the right USB port on my MBA stops working after diconnecting a device (tested: external hard drive, USB flash drive, USB HSPA Modem). The only way to get the port recognizing the device on that port is to do a restart. If the device is connected from starting the MBA it works fine, if I then eject the drive and reinsert it or a different USB device the device doesn't get recognized. The devices do get power, my WD passport ultra spins up just fine, the USB HSPA modem also indicates it's working (with signal) but nothing shows up in finder or diskutility. If the modem is connected from start (and thus working) and then disconnect from the internet but not remove the drive I can reconnect to the internet. The problem only occurs after disconnecting the device. The port becomes inactive. The left USB port works as expected.
Steps I've taken:
Disk Persmission
PRAM
SMC
Reapplied the 10.9.2 update
Sent feedback to Apple
Some Output:
Boot Mode: Normal
Total CPU usage:
User 11% System 10%
Max %CPU by process (name, UID, %):
WindowServer 0 4.6
Loaded extrinsic kernel extensions:
at.obdev.nke.LittleSnitch (4052)
com.driver.JRDUSBModemData64 (4.0.5)
com.protech.NoSleep (1.3.3)
Loaded extrinsic daemons:
net.sourceforge.MonolingualHelper
com.oracle.java.JavaUpdateHelper
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.freemacsoft.appcleanerd
com.adobe.fpsaud
at.obdev.littlesnitchd
Loaded extrinsic user agents:
com.oracle.java.Java-Updater
at.obdev.LittleSnitchUIAgent
/Library/LaunchAgents:
at.obdev.LittleSnitchUIAgent.plist
com.oracle.java.Java-Updater.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.adobe.fpsaud.plist
com.freemacsoft.appcleanerd.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
com.oracle.java.JavaUpdateHelper.plist
net.sourceforge.MonolingualHelper.plist
/Library/PrivilegedHelperTools:
com.freemacsoft.appcleanerd
com.microsoft.office.licensing.helper
com.oracle.java.JavaUpdateHelper
net.sourceforge.MonolingualHelper
Extrinsic loadable bundles:
/System/Library/Extensions/JRDMassStorageDriver32.kext
(No bundle ID)
/System/Library/Extensions/JRDMassStorageDriver64.kext
(No bundle ID)
/System/Library/Extensions/JRDUSBModemData32.kext
(com.driver.JRDUSBModemData32)
/System/Library/Extensions/JRDUSBModemData64.kext
(com.driver.JRDUSBModemData64)
/System/Library/Extensions/LittleSnitch.kext
(at.obdev.nke.LittleSnitch)
/System/Library/Extensions/NoSleep.kext
(com.protech.NoSleep)
/Library/Audio/Plug-Ins/Components/A52Codec.component
(com.shepmater.A52Codec)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
(com.oracle.java.JavaAppletPlugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/JavaControlPanel.prefPane
(com.oracle.java.JavaControlPanel)
/Library/PreferencePanes/NoSleep.prefPane
(com.protech.NoSleepPref)
/Library/QuickTime/AC3MovieImport.component
(com.cod3r.ac3movieimport)
/Library/Spotlight/LogicPro.mdimporter
(No bundle ID)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
Library/QuickLook/Pacifist.qlgenerator
(com.charlessoft.pacifist.qlgenerator)
Library/Services/Clip to Day One.workflow
(No bundle ID)
Login hook:
/Library/Scripts/Hooks/login.sh
Global login items:
$HELPER_PATH
$HELPER_PATH
$HELPER_PATH
$HELPER_PATH
$HELPER_PATH
User login items:
iTunesHelper
Sparrow
Sort Menubar Items
AppCleaner Helper
SurplusMeterAgent
Safari extensions:
Shut Up
AdBlock
SafariKeywordSearch
Disconnect
MapTricks
Restricted user files: 28
Font problems: 0
Elapsed time (s): 130
etrecheck output:
Hardware Information:
MacBook Air - model: MacBookAir3,1
1 1.4 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:20
Disk Information:
APPLE SSD TS064C disk0 : (60.67 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 59.81 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
EFI (disk2s1) <not mounted>: 209.7 MB
Radha (disk2s2) /Volumes/Radha: 1.81 TB (1.73 TB free)
disk2s3 (disk2s3) <not mounted>: 189.89 GB
Boot OS X (disk2s4) <not mounted>: 134.2 MB
FireWire Information:
Kernel Extensions:
at.obdev.nke.LittleSnitch Version: 4052
com.driver.JRDUSBModemData64 Version: 4.0.5
com.protech.NoSleep Version: 1.3.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] at.obdev.littlesnitchd.plist
[loaded] com.adobe.fpsaud.plist
[loaded] com.freemacsoft.appcleanerd.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.oracle.java.JavaUpdateHelper.plist
[loaded] net.sourceforge.MonolingualHelper.plist
Launch Agents:
[loaded] at.obdev.LittleSnitchUIAgent.plist
User Launch Agents:
User Login Items:
iTunesHelper
Sparrow
Sort Menubar Items
AppCleaner Helper
SurplusMeterAgent
3rd Party Preference Panes:
Flash Player
Java
NoSleep
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
12% com.apple.WebKit.Networking
6% Safari
4% WindowServer
3% EtreCheck
2% hidd
1% Terminal
1% notifyd
1% opendirectoryd
1% com.apple.WebKit.WebContent
0% Dock
Top Processes by Memory:
147 MB Safari
137 MB com.apple.WebKit.WebContent
49 MB mds_stores
29 MB com.apple.WebKit.Networking
27 MB TextEdit
23 MB WindowServer
20 MB Disk
20 MB Sparrow
20 MB CVMCompiler
18 MB Finder
Nothing out of the ordinairy. Thanks for any helpIt's an Apple Pro keyboard and mouse, the dongle is
plugged into the Mac and not the keyboard. The same
set-up is, and has been working on all our other
Macs.
The sleep issue sounds interesting- hum, maybe...
Is your keyboard plugged into one of the USB connections on an Apple monitor? If so, you may want to change that connection to one that is on the G5 itself. My monitor came with a warning note indicating that problems will likely occur if the keyboard is connected to the monitor.
I also had a problem with the automatic sleep function. After much trouble-shooting and a logic board replacement, it was concluded that coming out of the automatic sleep function with any USB device active would freeze the entire USB bus. After disabling automatic sleep in system preferences, I've had no freezing problems. My machine works fine with the manual sleep function in the Apple Menu.
AndyH -
Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This causes iTunes to close. I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC. I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes. Any help will be deeply appreciated. Thank you. Below is the result of the diagnositc.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
HP-Pavilion BN474AV-ABA HPE-150t
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 002FAD94098CD0E0
Current user is not an administrator.
The current local date and time is 2011-11-13 22:08:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.6
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 13 21:09:29 2011
Lease Expires: Mon Nov 14 21:09:29 2011
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-13 22:02:08.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: hp DVD A DH16ABLH, Rev 3HD9
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 15:40 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1C9053CC201
**** Device Sync Tests ****
Sync tests completed successfully.Same exact thing with me. And no help from apple. Just dropped nearly $600 and cannot get a decent working setup.
Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
The crash happens only on iTunes store access. -
Bluetooth Stopped Working on my iMac!
My Hardware:
iMac Intel Core 2 Duo 2.33GHz
3GB RAM
Snow Leopard 10.6.2
The Bluetooth functionality of this computer stopped working. It doesn't recognize my previously paired wireless Mighty Mouse. Nor any other BT devices.
When I tried to change some settings with the BT icon up at the top edge of the screen, it does show that BT is "on". When I tried to manually connect my wireless mouse with the BT option screen it will not connect. I've also noticed something very unusual. If I got to run "System Preferences", I can access all of the various things I have in System Preferences, EXCEPT for Bluetooth. If I click on "Bluetooth" in System Preferences, I get the spinning beach ball and sys pref "hangs".
If I go to the top of my screen and click on the BT icon at the top edge, one of the option is to "Turn Bluetooth Off". (I thought I could click BT off and then back on again to see if it resets.) Yet despite clicking that, the BT status doesn't change. In other words, I can't turn it off, change settings or "do anything with it"! I have tried to use the "minus sign" to delete the previously paired Mighty Mouse and then to re-add it but the command (delete device) does not register.
I've never had problems with BT on this 3 year old iMac. However, what precipitated this problem was me trying to run Techtool Pro on the internal HD to "defrag" and optimize it. After running Techtool Pro, the computer wouldn't boot. Fortunately, I had a clone of my iMac's HD on a FireWire drive and cloned it back to the internal drive. However, since getting everything back up and running, BT has stopped working!!!
I've tried rebooting the machine, rebooting the machine after a 1 min power down, doing a PRAM(?) reset boot, etc. All to no avail.
Anyone with any ideas as to how to "reset" or troubleshoot this BT problem?
I have included below what "System Profiler" says about my current BT status:
Apple Bluetooth Software Version: 2.2.1f7
Hardware Settings:
CSR-bc4:
Address: 00-17-f2-a5-92-c0
Manufacturer: Cambridge Silicon Radio
Firmware Version: 1965
Bluetooth Power: On
Discoverable: Yes
HCI Version: 3 ($3)
HCI Revision: 1965 ($7ad)
LMP Version: 3 ($3)
LMP Subversion: 1965 ($7ad)
Device Type (Major): Miscellaneous
Device Type (Complete): Miscellaneous
Composite Class Of Device: 0 ($0)
Device Class (Major): 0 ($0)
Device Class (Minor): 0 ($0)
Service Class: 0 ($0)
Requires Authentication: No
Services:
Bluetooth File Transfer:
Folder other devices can browse: ~/Public
Requires Authentication: Yes
State: Enabled
Bluetooth File Exchange:
Folder for accepted items: ~/Documents
Requires Authentication: No
When receiving items: Prompt for each file
State: Enabled
Devices (Paired, Favorites, etc):
00-07-e0-42-9c-27:
Name: 00-07-e0-42-9c-27
Address: 00-07-e0-42-9c-27
Type: Unknown
Services:
Paired: No
Favorite: Yes
Connected: No
00-0f-86-0b-5c-7b:
Name: 00-0f-86-0b-5c-7b
Address: 00-0f-86-0b-5c-7b
Type: Unknown
Services:
Paired: No
Favorite: Yes
Connected: No
00-14-51-c3-6e-06:
Name: 00-14-51-c3-6e-06
Address: 00-14-51-c3-6e-06
Type: Unknown
Services:
Paired: Yes
Favorite: No
Connected: No
00-14-51-c4-73-93:
Name: 00-14-51-c4-73-93
Address: 00-14-51-c4-73-93
Type: Unknown
Services:
Paired: Yes
Favorite: No
Connected: No
Ken’s mouse #1:
Name: Ken’s mouse #1
Address: 00-14-51-c6-44-70
Type: Mouse
Firmware Version: 512
Services: Mighty Mouse
Paired: Yes
Favorite: No
Connected: No
Manufacturer: Broadcom ($2, $314)
KC’s keyboard:
Name: KC’s keyboard
Address: 00-0a-95-4a-c9-fe
Type: Keyboard
Firmware Version: 272
Services: Apple Wireless Keyboard
Paired: Yes
Favorite: No
Connected: No
Manufacturer: Broadcom ($1, $7b00)
Incoming Serial Ports:
Serial Port 1:
Name: Bluetooth-PDA-Sync
RFCOMM Channel: 3
Requires Authentication: No
Outgoing Serial Ports:
Serial Port 1:
Address:
Name: Bluetooth-Modem
RFCOMM Channel: 0
Requires Authentication: NoYes, starting up from the Mac OS X installation is just a test. Don't go past Installer's first screen, although you can go up to the menu bar and run Disk Utility from under Utilities. That will give you more things to do with the mouse than just moving it around the screen.
Also, while you are in Disk Utility, you should go to the +First Aid+ tab and run +Repair Disk+ on your internal drive.
Then you can quit Disk Utility and Installer, and restart normally. Just to be thorough, once you are started up again normally, run Disk Utility and use +Repair Disk Permissions+. It probably won't help with this problem, but you never know... I would restart and try the Bluetooth one more time.
I assume if the BT mouse doesn't show up after the system boots off the OS install disc, this might suggest the iMac's BT hardware is faulty and might need replacement?
Possibly. I'm assuming an Apple Bluetooth mouse works when booted from the installation disc, since many Macs now only come with Bluetooth mice. But I'm not 100% sure.
Also, do you also use a Bluetooth keyboard? If that mouse is your only Bluetooth device, it is possible that the iMac is fine, and the mouse is malfunctioning. The batteries are not getting low? Even if they are strong, did you try taking the batteries out for a few minutes and putting them back in?
And what if I the BT mouse is functional after I boot up with the OS install disc? What might you suggest as the next step
If you have an external drive that can be erased, you can install a test system on that drive. Set the iMac to boot from that fresh system. See of Bluetooth is working properly. Otherwise, you will need to back up your data, then reinstall a fresh system on your internal drive. -
Thunderbolt camera stopped working with Skype and Google Hangouts
Some time ago my built in camera on the thunderbolt stopped working with Skype. If I activate the camera the green light turns on but the screen either remains black or it shows that spinning loading incon forever. The green light stays on indicating the camera is active no matter what I do with skype even if I press the button to deactivate the camera. The green light remains on until you completely kill skype. Rebooting, reinstalling skype, etc. does nothing.
Today I disocvered I have the same thing with Google hangouts. All the way around exactly the same and the green light won't turn off until you kill the web browser. Same thing with FireFox or Safari. Also it no longer works on Viber either.
It's quite infuriating.
I am not sure if this has anything to do with this awful virus like program called "CamTwist" that I installed once and had a very difficult time removing or not.
Reinstalling OS X from scratch is not an option. Too much work, too many programs to reinstall and reconfigure etc.
How can I get my camera back?
The camera works just fine with Photobooth and facetime.
Thanks.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1250 ' 0.5 0.25 10 1000 15 5120 1000 25000 1 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1000 225 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:per sec:ms/s:KiB/s:%:total:MB:total' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%d MB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' BEGIN { FS=":";if(system("sw_vers -productVersion|grep -q ^10\.1")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' { sub(/ :/,"");print|"tail -n'${p[10]}'";} ' ' NR==2&&$4<='${p[7]}' { print $4;} ' ' ($1~"wir"&&$2>'${p[22]}')||($1~/P.+ts:/&&$2>'${p[19]}') { print $1" "int($2);} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q":"$0":"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/{print};END{if(NR<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' 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"int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS=":";} $2<=m[$1]{next} $1<9 { o[$1]=o[$1]"\n "$3" (UID "$4"): "$2;} $1==9&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==10&&$5 { p="ps -c -ocomm -p"$5"|sed 1d";p|getline n;close(p);if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[12]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+5;i++)u[i]=u[2];split("'"${k[28]}"'",l,":");for(i in o) print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ 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Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell 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syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' print\ system --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|commit - no t|deprec|Goog|realp|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM Bundles{,' (new)'} Trust\ settings );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99; for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 65 6 76 13;D2 45 20 52 66;D4 66 7 77 14;D4 17 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 25 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 59 4 65 76 91;D4 63 4 19 44 75 95 96;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 12;D4 15 5 72 12;C4;};D4 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 18 31 107 94 74||{ B2&&A1 18 26 94 74;}&&{ B7 11;B4 0 0 11;C3 23;};A1 18 26 94;B7 11;B4 0 0 11;C3 24;D4 60 14 66 92;D4 58 14 67 93;D4 26 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108; A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Both thunderbolt display and ethernet stopped working at the same time
I use recent Macbook pro 13inch retina. I use both of thunderbolt ports on ethernet and display.
I was messing around with application, and I found chess game. I played it for while than my display and ethernet suddenly stopped working.
I do know ethernet and display is working fine because My roommate still have access to the ethernet, and My xbox still works on my display monitor.
So, I suspected its thunderbolt problem, and I reinstalled Mavericks twice and reseted SMC and NVRAM, which didn't solve anything.
Do you have any suggestion before I take this computer to Apple store?So the ports still work, and the display still lights up when you use it with your xbox? Are you sure about the xbox part, I didn't think the thunderbolt display worked with an xbox.
https://discussions.apple.com/message/24060376#24060376
Do you have the LED Cinema display? Look at the back, do you have 3 USB ports or 3 USB ports, firewire and ethernet? -
Mac Mini and USB 2.0 hubs (hubs stop working within a month)
I have an aluminum Mini running OSX 10.6.6 (Snow Leopard). With only 4 USB ports, I have need of a USB hub to accommodate my external drives and other peripherals: keyboard/mouse, camera and iPhone have to use the existing ports in the Mini (difficult access to ports due to space limitations), leaving one port for up to 4 external drives (older drives 40-60gb used for backup and extra storage).
I have problems using powered USB 2.0 hubs with this computer; I have 'burned out' 2 hubs since buying the Mini in February. They just flat out stop working, though they still show power (the power indicator light on the hubs); no peripheral is recognized when plugged into the hub (which worked fine for about a month). I can unplug the 'must use Mini ports' (camera, iPhone, charger, etc) and the peripheral drives are recognized and work normally when plugged directly into the Mini ports.
One hub was a Belkin 4-port hub (about 1 year old) and the other was a GE 3-port hub with several flash card readers (19-in-1 card reader), also about a year old. Is there any reasonable explanation why powered hubs would suddenly stop working, related to use with the Mac Mini 2010 aluminum version?
I had worse problems with the USB ports in an old (~2006) Mac Mini (out of warranty), where the USB ports in the Mini stopped working, which is partly why I bought the new mini. In light of this tidbit, (be honest, please) are there known issues with Mac Minis and USB?Each of the external drives has its own power supply; I generally only use one drive at any one time, but on rare occasions I have powered up more than one to confirm or transfer files. I don't leave any of those drives on when not in use, and when everything is working I properly eject/unmount them before turning them off.
There have been times when I powered up a drive connected to a powered hub and both the hub and the drive indicated activity but the drive didn't mount. On those occasions the drives sometimes would not appear in Disk Utility, and other times would appear, but would not be "mountable". I didn't know what the best way to deal with that was, so I would just turn the drive off, hoping the lack of mounting on the desktop meant no real drive activity was occurring and I wouldn't risk data loss or drive damage. So far all the drives seem to work fine when plugged directly into the back of the mini.
The main external hard drive I was using when the Belkin hub failed (iomega 40g) is USB 2.0 only (no firewire). I have another drive that is only firewire (la cie 60g)... so it wasn't a factor. Two other external drives are ACOM, one 40g one 120g, and then there's my old iMac G5 disk (display fizzled and everything but the disk recycled through Apple's recycling program) which is mounted in an external enclosure and is part of the USB contingent, but is not being used for anything but backup (all three both USB 2 and FW400 capable). (I know, too many toys... but why throw them out?)
The USB hubs both had their own power supplies, too, and I never used them without power (though I tried it as part of troubleshooting, before reading the Apple article on USB and power requirements). Other USB devices that only work when plugged into the mac directly are my Epson Stylus CX4800 all-in-one, and my Radio Shark.
So, whaddya think? Should I risk buying another powered USB hub or just live with plugging in peripherals to one available USB port (through a short USB 2.0 extension) and only use one at a time? That would be a bit of a pain, but if there are no issues you've heard of with Mac USB ports (several unanswered questions in the Mini Support forums here involving USB and peripherals, I noticed), what else would explain the seemingly short lives of USB hubs?
Oh, here's something I just remembered: the last time the Belkin hub was working (last night), I had my Radtech BT mouse charger cable plugged in (not charging, mouse not attached) along with two of the external hard drives, and my Fuji camera USB cable. I got an error message onscreen (on the Mini) that a drive had been improperly ejected (or put away?), yet the hard drive in question was still mounted on the desktop. I looked at the hub, and the loose ends of the charger and the camera USB cable were touching. Could that have caused the error (and maybe the hub to fail)? (Edit: the camera cable I think was plugged into the mini's one available port; 3 external drives and the mouse charger were plugged into the hub, _but only one drive powered up and in use (3rd edit)_. The camera end of its USB cable contacted the mini-plug end of the mouse charger... could that have short-circuited the hub? +That wouldn't explain the failure of the GE hub a couple weeks before... but I don't know if any of this is connected, so to speak--2nd edit.+)
Message was edited by: blick
Message was edited by: blick
Message was edited by: blick
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