Firewire Unresponsive

I think my firewire is fried. My iPod is not recognized by the mac anymore when plugged (although it does receive power from the computer) It just freezes while connected. I have also tried connecting another firewire device (a DV camera) with no success. Resseting the PSU and leaving the computer unplugged for a while did not work either.
In addition, when I connect a device to the firewire port it does not appear in the system profiler. (although it takes a long time "scanning")
Before going to an apple store for service I wanted to know if anyone has any suggestions that may help
Regards,
Ricardo

FYI - Mine is doing the same. Just got a new Mac Mini on Friday. Tried to migrate old info from a G4 tower via Firewire Target Disk mode, but ti would not work. I figured it was a problem with the G4 tower (450MHz). But now when I plug an iSight or iPod into the Mini, they do not work. The Pod will charge, but not mount to the desktop. When the iSight is plugged in, the green light comes on for a sec, then goes out, but does not show up as being connected in iChat.
Called Apple Care. They ran me through resetting PRAM, resetting NVRAM, and running hardware test. Ran it twice, once with and once without iPod connected. Both tests showed no hardware problems and both showed no firewire devices present.
Called Aple Care back. The only suggestion was to take it to an Apple retailer. Closest one is 100 miles away. I think I'll return it to Amazon and reorder, hoping to get one that works...

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    EtreCheck version: 2.1.5 (108)
    Report generated January 9, 2015 at 9:20:59 PM MST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        Mac Pro (Early 2009) (Verified)
        Mac Pro - model: MacPro4,1
        2 2.26 GHz Quad-Core Intel Xeon CPU: 8-core
        24 GB RAM Upgradeable
            DIMM 1
                4 GB DDR3 ECC 1066 MHz ok
            DIMM 2
                4 GB DDR3 ECC 1066 MHz ok
            DIMM 3
                2 GB DDR3 ECC 1066 MHz ok
            DIMM 4
                2 GB DDR3 ECC 1066 MHz ok
            DIMM 5
                4 GB DDR3 ECC 1066 MHz ok
            DIMM 6
                4 GB DDR3 ECC 1066 MHz ok
            DIMM 7
                2 GB DDR3 ECC 1066 MHz ok
            DIMM 8
                2 GB DDR3 ECC 1066 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en2: 802.11 a/b/g/n
    Video Information: ℹ️
        ATI Radeon HD 4870 - VRAM: 512 MB
            AL2216W 1680 x 1050 @ 60 Hz
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Uptime: 2:4:35
    Disk Information: ℹ️
        HL-DT-ST BD-RE  WH12LS39 
        HL-DT-ST DVDRAM GH24NS90 
        SAMSUNG HD103SJ disk1 : (1 TB)
            EFI (disk1s1) <not mounted> : 210 MB
            OS 10.10.1 (disk1s2) / : 999.35 GB (410.30 GB free)
            Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB
        SAMSUNG HD103SJ disk2 : (1 TB)
            EFI (disk2s1) <not mounted> : 210 MB
            Extra Storage (disk2s2) /Volumes/Extra Storage : 999.86 GB (554.20 GB free)
        SAMSUNG HD103SJ disk3 : (1 TB)
            EFI (disk3s1) <not mounted> : 210 MB
            Extra Storage 2 - Scratch (disk3s2) /Volumes/Extra Storage 2 - Scratch : 999.86 GB (39.54 GB free)
        WDC WD5001AALS-00LWTA0 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            BOOTCAMP (disk0s2) /Volumes/BOOTCAMP : 499.90 GB (275.71 GB free)
    USB Information: ℹ️
        Shuttle Technology Inc. E-USB Bridge
        Sony C6606
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        Apple Computer, Inc. iSight 200mbit - 400mbit max
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Applications/Hotspot Shield.app
        [not loaded]    com.anchorfree.tun (1.0) [Support]
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hidhook (9.0 24251.1052177) [Support]
        [not loaded]    com.parallels.kext.hypervisor (9.0 24251.1052177) [Support]
        [not loaded]    com.parallels.kext.netbridge (9.0 24251.1052177) [Support]
        [not loaded]    com.parallels.kext.usbconnect (9.0 24251.1052177) [Support]
        [not loaded]    com.parallels.kext.vnic (9.0 24251.1052177) [Support]
            /Applications/TechTool Deluxe.app
        [not loaded]    com.micromat.iokit.ttpatadriver (5.0.0) [Support]
        [not loaded]    com.micromat.iokit.ttpfwdriver (5.0.0) [Support]
            /Applications/TechTool Protogo/Protogo Applications/TechTool Pro 7.app
        [not loaded]    com.micromat.driver.spdKernel (1 - SDK 10.8) [Support]
        [not loaded]    com.micromat.driver.spdKernel-10-8 (1 - SDK 10.8) [Support]
            /Applications/Temperature Monitor 4.94/Temperature Monitor 4.94.app
        [not loaded]    com.bresink.driver.BRESINKx86Monitoring (8.0) [Support]
            /Applications/Toast 11 Titanium/Spin Doctor.app
        [not loaded]    com.hzsystems.terminus.driver (4) [Support]
            /Applications/Toast 7 Titanium/Toast Titanium.app
        [not loaded]    com.roxio.TDIXController (1.6) [Support]
            /Library/Extensions
        [loaded]    at.obdev.nke.LittleSnitch (4216 - SDK 10.8) [Support]
            /System/Library/Extensions
        [loaded]    com.SiliconImage.driver.Si3132 (1.2.5) [Support]
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.63 - SDK 10.6) [Support]
        [not loaded]    com.microsoft.driver.MicrosoftMouse (8.2) [Support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Support]
            /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
        [not loaded]    com.microsoft.driver.MicrosoftMouseBluetooth (8.2) [Support]
        [not loaded]    com.microsoft.driver.MicrosoftMouseUSB (8.2) [Support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.63 - SDK 10.6) [Support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.63 - SDK 10.6) [Support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.63 - SDK 10.5) [Support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.63 - SDK 10.6) [Support]
    Startup Items: ℹ️
        HP IO: Path: /Library/StartupItems/HP IO
        SiCoreService: Path: /Library/StartupItems/SiCoreService
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    at.obdev.LittleSnitchUIAgent.plist [Support]
        [loaded]    com.coupons.coupond.plist [Support]
        [running]    com.micromat.TechToolProAgent.plist [Support]
        [loaded]    com.oracle.java.Java-Updater.plist [Support]
        [invalid?]    com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
        [invalid?]    com.parallels.mobile.startgui.launchagent.plist [Support]
        [not loaded]    com.teamviewer.teamviewer.plist [Support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
        [running]    at.obdev.littlesnitchd.plist [Support]
        [loaded]    com.adobe.fpsaud.plist [Support]
        [loaded]    com.bombich.ccc.plist [Support]
        [loaded]    com.hp.lightscribe.plist [Support]
        [running]    com.micromat.TechToolProDaemon.plist [Support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Support]
        [invalid?]    com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
        [failed]    com.parallels.mobile.kextloader.launchdaemon.plist [Support] [Details]
        [not loaded]    com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.facebook.videochat.[redacted].plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
        [running]    com.nchsoftware.expressinvoice.agent.plist [Support]
        [loaded]    uk.co.markallan.clamxav.clamscan.plist [Support]
        [loaded]    uk.co.markallan.clamxav.freshclam.plist [Support]
    User Login Items: ℹ️
        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        SMARTReporter    Application (/Applications/SMARTReporter/SMARTReporter.app)
        BetterSnapTool    Application (/Applications/BetterSnapTool.app)
        smcFanControl    Application (/Applications/smcfancontrol_2_2_2/smcFanControl.app)
        Android File Transfer Agent    Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
        Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
        AdBlock [Installed]
        F.B. Purity - Cleans Up Facebook [Installed]
        OpenIE [Installed]
    3rd Party Preference Panes: ℹ️
        Déjà Vu  [Support]
        Flash Player  [Support]
        FUSE for OS X (OSXFUSE)  [Support]
        Java  [Support]
        MacFUSE  [Support]
        MenuMeters  [Support]
        Microsoft Mouse  [Support]
        MouseLocator  [Support]
        NTFS-3G  [Support]
        TechTool Protection  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            48%    plugin-container
            39%    fontd
             6%    firefox
             5%    WindowServer
             4%    bluetoothaudiod
    Top Processes by Memory: ℹ️
        928 MB    firefox
        412 MB    plugin-container
        258 MB    mds_stores
        180 MB    iTunes
        129 MB    Finder
    Virtual Memory Information: ℹ️
        19.38 GB    Free RAM
        3.11 GB    Active RAM
        1.88 GB    Inactive RAM
        1.38 GB    Wired RAM
        2.40 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Jan 9, 2015, 07:16:57 PM    Self test - passed
        Jan 8, 2015, 11:37:48 AM    /Library/Logs/DiagnosticReports/ClamXav_2015-01-08-113748_[redacted].cpu_resour ce.diag [Details]
        Jan 8, 2015, 11:21:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Preview_2015-01-08-112146_[red acted].crash

  • My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words.

    My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
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    Try these in order testing your system after each to see if it's back to normal:
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    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
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         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
         after the chime press and hold down the OPTION key until the boot manager screen appears.
         Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

  • My MacBook pro is running very slow and unresponsive.

    My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
    My model has 4 gb ram.

    Things That Can Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
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    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac Maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • ITunes 10.6 + Firewire iPod

    I've been scouring the Apple Support Website for inforrmation about my problem but haven't found an answer yet.
    My situation is that I'm running a Powermac G5 (final model) with OSX 10.5.8 installed, which I just updated with the new version of iTunes (10.6). I have been running iTunes since setting up this machine with a (don't laugh) 3rd Generation iPod (40 GB), and more recently a 2nd Generation iPod shuffle. Last Fall I added an iPhone 4S to the mix. iTunes has been handling all three devices reasonably well, but I will admit that there has been a bit more instability since adding the iPhone.
    Beginning Saturday night, the firewire iPod is no longer recognized by iTunes, which becomes unresponsive (spinning beach ball) and stays that way until I force it to quit. The iPod never as much as shows up in the device list. When I disconnect the 3G and restart iTunes, it still recognizes the iPhone and Shuffle just fine. Add the 3G iPod back into the mix, and boom, spinning beach ball.
    At first, of course, I just assumed that my antique iPod had simply died, but I had an older Mac sitting around so I connected the 3G iPod to see what would happen. The older machine is an iMac G4, running OSX 10.4.11 and iTunes 7.3. iTunes launches and my 3G iPod shows up in the devices list. All my music is there and plays, device information checks ok. I did run Disk Utility, and it found and successfully repaired a directory error, so I thought that might be the culprit so I reconnected it to my G5, but again got the dreaded spinning beach ball. I did also try the iPod troubleshooting procedures, up to but not including restore. Since the iPod appears to be ok in an earlier version of iTunes, I decided to focus on iTunes.
    I reinstalled iTunes and removed the Apple Mobile Device Service files, as instructed at http://support.apple.com/kb/ht1747, but that did not rectify the situation. I couldn't find anything that definitievly states that firewire support was removed from iTunes in this lated version, but neither could I find anything specifically stating that it still supports firewire iPods.
    Any ideas or suggestions?

    Wish I had the link but I read last December that new versions of iTunes would no longer support FireWire iPods. 
    Which would explain your iPod working on an "older" machine than your venerable G5.
    Not long ago the friend to whom I had given an old Windows Sony laptop made the mistake of accepting an iTunes update from 9 to 10.  9 ran fine on the old laptop with its 1ghz processor and 1 GB of ram.  10 absolutely, positively did not.
    I was able to find her a retrograde install of iTunes for Windows, which put her back in "business."
    Don't know if there's any way to do the same on Mac.  There are sites that offer complete old versions of some software.  Worth a try to find one.  You may have to do a wipe and install from your Leopard discs since Apple isn't much on about letting users retrograde.  Good luck!

  • Finder unresponsive when external hdd is plugged in

    Hi everyone,
    im new to the forum, but I was looking for a solution to my problem and came here, and it seems like everyone is pretty helpful.
    so anyway, my problem is that every time I plug in my external harddrive (seagate free agent goflex 2tb using the optional firewire dock (it also does the same thing when using the usb dock)) the computer recognizes the drive, and when i'm lucky, I can open up the window and view some of the files in one folder, but if i go back and try to look at another folder, it doesnt show anything, and then finder will go unresponsive all together, and when i click relaunch, it will close finder, but won't open it up again until I unplug the drive. I tried the drive on other computers, and everything is fine, no corrupted files, no problems that i could find whatsoever. Also, this computer works fine with a different firewire drive. I have no idea at all what is happening with this drive or what i can do to fix it. I bought the drive a few months ago, and it worked fine until just recently (a day or so ago).
    so far i have tried restarting several times, and also booting off of a different drive (that was a mirror of my internal harddrive that was made about 3 months ago (back when there were no problems with the drive), however the same thing happened
    The computer is a 13" mid 2010 model 2.66ghz macbook pro.
    Thanks in advance for any help that anyone can offer. if any more info is needed to diagnose the problem, please dont hesitate to ask , i will do my best to provide all the info that you need
    Thanks again

    First trouble shooting steps:
    http://support.apple.com/kb/HT1379 - Reset PRAM
    http://support.apple.com/kb/HT3964 - Reset SMC
    Two formats you want your drives:
    Mac OS X (journaled) or MS-DOS FAT 16
    Honestly I have seen a lot of issues with iOmega drives, check to see if there is a firmware update for your external drive if the trouble persists. Stay current with software update.

  • Help! iPhoto and notes have become unresponsive, what can I do? Etre check results here

    this morning Notes was unresponsive when I click to share as a message, now iPhoto becomes unresponsive when I click to share. I ran etre check, and here are the results:
    Hardware Information:
              MacBook Air (11-inch, Mid 2013)
              MacBook Air - model: MacBookAir6,1
              1 1.3 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 5000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 3:59:26
    Disk Information:
              APPLE SSD SM0512F disk0 : (500.28 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.42 GB (374.93 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.rim.driver.BlackBerryUSBDriverInt          (0.0.67)
              com.intego.netbarrier.kext.monitor          (653)
              com.intego.iokit.BehavioralKext          (1)
              com.intego.netbarrier.kext.network          (653)
              com.intego.netbarrier.kext.process          (653)
              com.intego.virusbarrier.kext.realtime          (775)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.intego.commonservices.daemon.integod.plist 3rd-Party support link
              [System] com.intego.commonservices.daemon.taskmanager.plist 3rd-Party support link
              [System] com.intego.commonservices.icalserver.plist 3rd-Party support link
              [System] com.intego.commonservices.metrics.kschecker.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.logger.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.monitor.plist 3rd-Party support link
              [System] com.intego.netbarrier.daemon.plist 3rd-Party support link
              [System] com.intego.netupdate.daemon.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.emlparser.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.logger.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.plist 3rd-Party support link
              [System] com.intego.virusbarrier.daemon.scanner.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [invalid] com.oracle.java.Helper-Tool.plist
              [System] com.rim.BBDaemon.plist 3rd-Party support link
    Launch Agents:
              [System] com.epson.esua.launcher.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.intego.commonservices.integomenu.plist 3rd-Party support link
              [System] com.intego.commonservices.taskmanager.plist 3rd-Party support link
              [System] com.intego.commonservices.uninstaller.plist 3rd-Party support link
              [System] com.intego.netbarrier.alert.plist 3rd-Party support link
              [System] com.intego.netupdate.agent.plist 3rd-Party support link
              [System] com.intego.virusbarrier.alert.plist 3rd-Party support link
              [invalid] com.oracle.java.Java-Updater.plist
              [System] com.rim.BBLaunchAgent.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.Chrome.framework.plist 3rd-Party support link
              [not loaded] com.Hyperlync.HubManager.plist 3rd-Party support link
    User Login Items:
              BoxSyncHelper
              GrowlHelperApp
              iTunesHelper
              AirPort Base Station Agent
              VirusBarrier X4
              Missing Sync for BlackBerry Background
              Salling Media Sync
              Dropbox
              Google Drive
              Dropbox
              AdobeResourceSynchronizer
              Dashlane
              Box Edit
              BlackBerry Device Manager
    Internet Plug-ins:
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 1.3 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.7
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              ContentUploaderPlugin: Version: 1.2 3rd-Party support link
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Safari Extensions:
              Pinterest: Version: 1.0
              Dashlane: Version: 2.4.0.55923
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 3rd-Party support link
              Picasa: Version: 1.0 3rd-Party support link
              Box Edit: Version: 1.2.8(310) - SDK 10.8 3rd-Party support link
    3rd Party Preference Panes:
              Box Sync  3rd-Party support link
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Perian  3rd-Party support link
    Old Applications:
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              TurboTax Deluxe 2011:          Version: 2011.r15.011 - SDK 10.4 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.2.2 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
              iSkysoft Helper Compact:          Version: 2.2.5.6 - SDK 10.5 3rd-Party support link
                        /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/Epson Software
                        EPSON Software Updater:          Version: 2.1.2 - SDK 10.5 3rd-Party support link
                        Epson Connect Printer Setup:          Version: 1.2.2 - SDK 10.4 3rd-Party support link
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4
                        EpsonSuppliesTool4:          Version: 8.61 - SDK 10.5 3rd-Party support link
                        Epson Printer Utility 4:          Version: 8.61 - SDK 10.5 3rd-Party support link
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
                        Macintosh HD: Disk size: 465.12 GB Disk used: 115.94 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 465.76 GB
                        Total number of backups: 3
                        Oldest backup: 2013-09-11 14:21:30 +0000
                        Last backup: 2014-01-18 19:16:24 +0000
                        Size of backup disk: Adequate
                                  Backup size 465.76 GB > (Disk used 115.94 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                 100%          com.apple.ShareKitHelper
                   2%          WindowServer
                   2%          EtreCheck
                   2%          Dock
                   1%          BehavioralInjector_64
    Top Processes by Memory:
              1.48 GB          com.apple.ShareKitHelper
              123 MB          com.apple.WebKit.WebContent
              90 MB          WebKitPluginHost
              66 MB          Safari
              57 MB          Finder
    Virtual Memory Information:
              147 MB          Free RAM
              1.44 GB          Active RAM
              1.27 GB          Inactive RAM
              905 MB          Wired RAM
              990 MB          Page-ins
              129 MB          Page-outs
    Thanks for any help

    As has already been pointed out, you've got a lot of junk installed. The biggest problem is likely to be the Intego software, which is far too heavy-handed and is known to devour system resources and cause instability. You definitely need to remove it. Clinging to it simply because you pay for it is simply not logical if it is causing you problems. For less intrusive means of protecting yourself against malware, see my Mac Malware Guide.
    You also need to clean out your login items list, which is extensive, and should uninstall any apps you're not using. (I see you have Turbo Tax 2011, for example... since it is now the 2013 tax season, you can probably uninstall the 2011 version at this point.) When uninstalling an app, be sure to use the uninstaller provided by the developer of that app. Do not simply drag it to the trash (unless it was purchased from the App Store), and do not use any general-purpose uninstallers like AppZapper or AppCleaner.
    I'd also point out one other thing:
    Top Processes by CPU:
                 100%          com.apple.ShareKitHelper
    Top Processes by Memory:
              1.48 GB          com.apple.ShareKitHelper
    Note the problems that ShareKitHelper is causing. This is a part of the system, but I don't really know what it's for or why it is misbehaving. Something is causing it to hammer your processor and devour RAM, though. This may be an indication of deeper problems with your system, or may clear up after you pare down your overloaded system a bit.

  • Firewire is dead.  But what do you think about this idea?

    I know that the firewire port is saudered onto the logic board on my computer and I use to use it all the time but I was connecting my 12" powerbook to a powermac G4 through target disk mode and I accidently plugged in the firewire end in the powermac upside down. I had the other end alreay plugged into my powerbook and since then I got my firewire port has been unresponsive. I also got the ozone smell of death which made me wonder if the smell is the computer chip that controls the throughput of the firewire port or the actual firewire port itself? Because I use to use firewire a lot and so I am very sad to see something that I did, kill the port.
    I had 2 hard drives and dv camcorder and my ipod and of course a firewire hub so I could plug it all in simultaneously. So what I am willing to do is take apart the computer and try to sauder on a new firewire port but now we are back to my original question, is it the port or computer chip. One thing I do know is that my ipod will still get charged even when its directly connected to the computer but nothing will mount.
    If anybody has an input on my dilemma please feel free to add to this.
    Thank you, Kenny
    12 PB 1.5 Ghz 100Gb 5400 rpm, 1.25Gb ram,8x superdrive, 40Gb ipod, 120Gb ext hd   Mac OS X (10.4.6)   B&W G3/350, 640 mb ram, 2/120Gb int hds,2*FW800 hds 240Gb, dvd-rw, 100mb zip

    Hi!
    I had coffe all over my 12" powerbook and was forced to resolder much of it to get back my ethernet, firewire and usb. Here is what you'll need to care about when you decide to open the machine:
    The keyboard assembly is held by 4 screws, 2 of whose are hidden under function keys F1/F2 and F11/F12. Remove caps by gently lifting up their LEFT side.
    Heatpipe assembly must be removed too. I managed overtighten one of screws, and part of it which is soldered to the mainboard got loose. Don't do that.
    Almost everything else must be removed, which involves many different screw lengths. Keeping track of them somehow helps later when you put everything together.
    Don't start the machine with any components (such as hard drive or screen) disconnected. Hardware identification takes ages to perform and will confuse you, because machine appears to be dead most of the time.
    Soldering: Use antistatic iron, lead-free tip and solder. Residue-free flux-pen helps a lot. Almost everything you'll find onboard is SMD, which means that removing components with improper tools or using force will damage the board.
    Using camera to document how components were placed before you remove them gets handy later.
    Good luck!
    powerbook g4 12"   Mac OS X (10.3.9)  

  • IMac is slow and unresponsive

    My late 2009 model iMac is running slow, become unresponsive for 10-20 seconds, giving me the spinning color pin wheel. I posted my EtreCheck below. It shows that ProPresenter is clogging about 62% of my CPU, but even when I am not running ProPresenter, maybe typing a document on Pages or typing a link on Safari, it will freeze up and hang for 10-20 seconds and give me the color pin wheel. This is becoming real annoying. I also use it for video editing using Final Cut 7, and its obnoxious every few minutes it lags.
    Thanks for the help!
    EtreCheck version: 1.9.11 (43) - report generated June 11, 2014 at 8:52:25 PM CDT
    Hardware Information:
              iMac (27-inch, Late 2009)
              iMac - model: iMac11,1
              1 2.66 GHz Intel Core i5 CPU: 4 cores
              32 GB RAM
    Video Information:
              ATI Radeon HD 4850 - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 1 day 2:10:30
    Disk Information:
              ST31000528ASQ disk0 : (1 TB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 999.35 GB (615.73 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5680H 
    USB Information:
              Seagate FreeAgent Go 500.11 GB
                        SOLID ROCK (disk2s1) /Volumes/SOLID ROCK: 500.11 GB (407.33 GB free)
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    FireWire Information:
              G-TECH OEM ATA Device 00 800mbit - 800mbit max
                        disk3s1 (disk3s1) <not mounted>: 66 KB
                        G-RAID B (disk3s3) /Volumes/G-RAID B: 4 TB (618.9 GB free)
    Configuration files:
              /etc/sysctl.conf - Exists
              /etc/hosts - Count: 15
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.devguru.driver.SamsungACMControl (1.1.0) Support
              [not loaded] com.devguru.driver.SamsungACMData (1.1.0) Support
              [not loaded] com.devguru.driver.SamsungComposite (1.1.0) Support
    Startup Items:
              Aladdin: Path: /Library/StartupItems/Aladdin
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              Cineform  Support
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    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
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