Fireworks CS3 quit working after flex builder 3 uninstall

Question

I recently installed flexbuilder 3 to give it a test run. After a few days I uninstalled it. Now when I try to use FW CS3 I can't. When I open an image the only tool tip that shows up in the work area is the hand. When I try to select a different tip or use a different tool it doesn't work.
To solve this I tried reinstalling the upgrade I purchased & downloaded a while ago (I purchased web prem upgrade for the mx 2004 suite.) and it doesn't work. I get the message "please insert Creative suite web premium" or something very similar. I dont have a disk. It was a download only and CS3 is installed already. I tried contacting support over the phone and all I got was some guy from india that I could barely understand and the eventual response that there is no download link to get the program. I already have the program....as a matter of fact I redownloaded it from my account page and I still get the same message.
I have 3 projects I'm trying to get done and I cant because fireworks isn't working.
Please help.
Thanks
After reading another thread that was fairly similar I opened it back up and now everything is working fine......... I don't get it. But problem solved. Just wish the phone support was better. That should really be fixed.

Answer 1

I'm not quite sure what has gone wrong here, but can you
please try launching with the "-clean" command line option? E.g.
from the command line:
eclipse -clean
or
flexbuilder -clean
Some background, in case it helps: Although I don't know why
this has happened, it appears that a DLL is missing. Almost all of
Flex Builder is written in Java, but there are a few bits of native
code. In your "plugins" directory (e.g. "C:\Program
Files\Adobe\Flex Builder 3\plugins", or ""C:\Program
Files\Adobe\Flex Builder 3 Plug-in\eclipse\plugins", something like
that) should be either a file or a directory called
com.adobe.flexbuilder.utils.osnative_3.0.*.jar (where "*" is a
six-digit number). Inside that jar file, among other things, should
be a file called os/win32/x86/JNIToNativeBridge.dll. Please note,
there are two plugins with similar names:
com.adobe.flexbuilder.utils.osnative, and
com.adobe.flexbuilder.utils.osnative.win. The one I am referring to
here is the one that does *not* have "win" in the name.
Eclipse caches lots of stuff; one thing it does is, if it
finds a DLL in a plugin, it sometimes copies that DLL to another
place, called the configuration directory. The "-clean" option
tells Eclipse to discard its cache.
Please let me know whether this resolves the problem.