Fireworks CS5 patch re-posted now

Hi all,
New Patch for Fireworks CS5 is available through Adobe Updater.(Help->Updates).Installer through Adobe.com site will be available in couple of days. Please install the update and let us know your feedback.
Please note that the Application package has not been changed from what it was in older update(11.0.1.7) the application version also remains the same (11.0.1.7).Only the update shows version as 11.0.2 though internally it is same as 11.0.1.
..Sarthak
Adobe Fireworks team

I am using Fireworks CS5 in Windows 7 to sketch a large site, and it was taking an extremely long time to do anything and seemed to crash on me once or twice every hour. I saved every couple of minutes and could at least rely on my last save being able to be reloaded. However, a few days ago, I lost a lot of work when Fireworks crashed halfway through the save and destroyed the file. At the time, my most recent backup copy that I had on another drive was a day old, so that crash was not only frustrating but hazardous to my project deadlines (needless to say, I've since implemented a more aggressive backup policy). Anyway, I searched for answers and forums about the problem, and I'm disappointed that it seems that it's a common problem for a lot of folks that has been around for a very long time throughout multiple releases of the software. Memory and resources also seem to be a common factor in contributing to the crashes and are also a theme in the few solution responses that I was able to find. I hope that Adobe will respond with a once-and-for-all fix / a much more efficient and stable way for Fireworks to do its magic. I typically have had very positive things to say about Adobe software and was even the one who recommended the suite for my work, but especially as "well seasoned" and *expensive* as the software is, there is no excuse for any major, well-tested component of it by now to be crashing so consistenly and causing so many problems for so many people.
The solution to the crashing that seems to work for me so far - and I hope that it works for you as well: I doubled the size of my swap/paging file to ~4GB and set the maximum to double that (~8GB). Since I did that, Fireworks has only crashed once (only once.. as if that is even acceptable considering the short time since then). It still runs fairly slowly (granted, I'm working on a large project, so I can tolerate that more), but at least I can use it again.
Hope that helps! Best,
-j

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Fireworks CS5 crashes often due to buggy memory handling. Will there be a patch?

Fireworks CS5 has a major bug that causes a memory leak or memory "cap" where the application stops functioning once it has used approximately 1.5 GB of memory or so. (I read that 2GB was the cap, but I have never seen Fireworks make it to 2GB). I only have 10 undos set in Fireworks, so I know that's not the problem. I have searched high and low to resolve this, but it seems like Adobe just hasn't recognized this as a high priority.
I read other discussions about the same problem and I now believe that Adobe either doesn't read the forums or they don't care. I hope this is not the case because I truly love the product. But, for the record, I shouldn't have to:
- "Limit the number of undos to less than 100" (I have limited mine to 10, but after 6 months of trial and error I have found that to be irrelevant. The errors occur anyway). Don't encumber your users with such an archaic request. This is like a software bug from 1985.
- "Save, shut down, and restart Fireworks every hour or so". Are you kidding? I can't believe someone on the forums even suggested this. This isn't a solution to the Fireworks bug. This is a work around that does nothing to prevent the error from occuring. Sometimes the error occurs on the very first click after opening a file in Fireworks, after a full system restart. A 5MB file takes 3 minutes to open in Fireworks on my quad-core 3Ghz machine with 8GB of memory. I don't mind that, but I shouldn't have to do it every 30 to 60 minutes. Users shouldn't have to look for "workarounds" to keep a software application running without crashing, especially such an expensive application. I think Fireworks is worth every penny, but only if it runs without crashing.
Perhaps most importantly, I cannot - ever - open two 5MB files in Fireworks at one time. Which makes it extremely cumbersome to impossible to copy/paste content between two files. In fact, I am designing a web application in Fireworks, and I've had to split the app into approximately 15 different files because Fireworks can't handle files bigger than 6 or 7MB.
I had the same problem with CS4 on a different machine, so I know it's not a new issue. I have Fireworks installed on two PCs, both have quad core 3Ghz processors, one PC has 6GB of RAM, the other has 8GB. Once an hour I have to shut down what I'm working on and wait several minutes for Fireworks to reopen the file. Sometimes Fireworks just stops responding and won't let me save my work at all. And since there is no autosave in Fireworks, I probably lose work at least once a day.
Please, please, please address this... I love Fireworks, and I'd really like to keep using it.

I am using Fireworks CS5 in Windows 7 to sketch a large site, and it was taking an extremely long time to do anything and seemed to crash on me once or twice every hour. I saved every couple of minutes and could at least rely on my last save being able to be reloaded. However, a few days ago, I lost a lot of work when Fireworks crashed halfway through the save and destroyed the file. At the time, my most recent backup copy that I had on another drive was a day old, so that crash was not only frustrating but hazardous to my project deadlines (needless to say, I've since implemented a more aggressive backup policy). Anyway, I searched for answers and forums about the problem, and I'm disappointed that it seems that it's a common problem for a lot of folks that has been around for a very long time throughout multiple releases of the software. Memory and resources also seem to be a common factor in contributing to the crashes and are also a theme in the few solution responses that I was able to find. I hope that Adobe will respond with a once-and-for-all fix / a much more efficient and stable way for Fireworks to do its magic. I typically have had very positive things to say about Adobe software and was even the one who recommended the suite for my work, but especially as "well seasoned" and *expensive* as the software is, there is no excuse for any major, well-tested component of it by now to be crashing so consistenly and causing so many problems for so many people.
The solution to the crashing that seems to work for me so far - and I hope that it works for you as well: I doubled the size of my swap/paging file to ~4GB and set the maximum to double that (~8GB). Since I did that, Fireworks has only crashed once (only once.. as if that is even acceptable considering the short time since then). It still runs fairly slowly (granted, I'm working on a large project, so I can tolerate that more), but at least I can use it again.
Hope that helps! Best,
-j

Problem with copying and pasting text blocks in Fireworks CS5

Until recently when I copied and pasted a text block in Fireworks CS5, the block would retain all formatting applied to the copied text block, font, size, color, etc. Now, the pasted block reverts to some default setting. Oddly, if I copy multiple text blocks, the formatting is retained as expected, but not if I copy a single text block. I cannot find a preference that affects this, and I cannot figure out what might have changed. The current behaviour is definitely not desired, and is dramatically affecting my efficiency. Anyone experienced something similar or have any ideas how to correct this? Thanks.

Sure, thanks for replying so quickly. My workflow is simple. My problem is limited to copying and pasting within Fireworks. I typically select an entire block with the main selection arrow but I sometimes use this one too depending on the context. I usually just use the keyboard CTRL-C then CTRL-V to paste. Previously (and I have been using FW for years, it's always been the same) it would paste an identical text block directly over the top of the copied one, and it looked exactly the same, same font, same color, etc. Now, it pastes a new block in the center of the document and all the formatting has reverted to what I guess is the default, in this case Myriad Pro 12pt. The behavior is the same no matter which arrow I use to select the text block. I tried Edit>Copy and Edit>Paste, the effect was the same. The Duplicate function seems to work as desired, but I had never noticed or tried that command before reading your post. Using the keyboard to copy/paste is such an ingrained habit I'd much prefer to continue using it as I always have instead of trying to retrain myself. (I'm old, retraining is hard!)
(Selected block)
(pasted block)
Most often I copy and paste directly on the canvas, but occasionally will do it within the layers panel. Both now have the same undesired effect. I also tried creating a new document to see if it was a corruption in my current file, but the issue persisted to the new document as well.
Thanks.

Link problem with Fireworks CS5 - net::ERR_FILE_NOT_FOUND

Hi,
I'm having trouble with the hotspot links in Fireworks CS5. When I've added the links I want and click F12 to preview in Chrome, it loads the page without problems. But when I click on one of the links I get the following message:
Webpage cannot be found
There was no webpage at the adress: file:///C:/Users/Margiiie/AppData/Local/Temp/FWTemp/LinkedPage.htm
Error 6 (net::ERR_FILE_NOT_FOUND): Could not find file or catalogue.
(translated by me from Swedish to English, so it might not be 100% correctly translated).
A few days ago I used Revo Uninstaller Pro to remove some files from my computer, and I remember clicking "Remove temporary Internet Files" on all of the web browsers. This might have something to do with the problem, but I can't seem to able to recover the files I removed..
So, I really need som help here! Do you think that the removal of the temp files is the problem? What can I do about it?
Regards,
Margiiie

If you tried a) refreshing/reloading the page within the browser and b) emptying the contents of the FWTemp folder, and neither of those worked, then I'd take another look at the link itself. Assuming there are other links on the page you've created, compare the links within Fireworks: Are there any differences between them? Would it be possible to re-enter or re-establish the problem link's URL?
One thing I notice in your intial post is that "LinkedPage.htm" seems all by itself within the FWTemp folder, instead of being placed in a subfolder. When I generate a preview in FW, it places the contents in a folder (named with a random number), like this:
file:///Users/doug/Library/Application%20Support/Macromedia/Fireworks%208/FWTemp/24327926/ 00000002.htm
Generally, a website observes a folder hierarchy. I'd kind of expect "LinkedPage.htm" to be in the same folder as the "index.htm" or whatever your problem page is called.
I have to admit, I don't use Fireworks to create and preview web pages, so I'm not completely versed in how it works for a full website. I'm not 100% certain that previewing an individual page should result in a functional preview of an entire site. In other words, I'm not certain that links are supposed to work if they lead to another page within the same site (assuming you're previewing one page at a time). If this remains a problem, I'd suggest letting it go for now. Try File > Export instead, and make sure you're exporting all the pages in the site. If that works, then you're in good shape.

Having the same text resize bugs in Fireworks CS5

Yes, that's right, the same terrible resizing bugs, that I have complained about directly to Adobe MULTIPLE times have not been fixed.
Now we are told there is no patch coming to windows for CS4. Problem still happening. And its not just me.
So now I downloaded CS5 and HAD THE SAME ISSUES!
Seriously Adobe, sort yourselves out.
At my blog here, you can see it well documented. Literally the same issue I have occasionally with CS4. UNBELIEVABLY.
http://allaboutchris.co.uk/blog/2010/bugs-in-fireworks-cs5/
Adobe, when is it getting fixed?

I don't have any problem resizing the text with the Scale tool as long as I hold down the Control or shift key while pulling at a corner with the double arrow cursor. If you pull vertically or horizontally you get just the kind of distortion I'd expect. That's not a bug.

Some adobe fireworks cs5 panel acting strange.... how to fix it

Hello everyone, I had a little problem with adobe firework cs5, nothing big. Some of the Adobe Fireworks CS5 panel is acting strange: special character panel don’t show any character when I want to insert a special character when I finish create a text. Image editing panel don’t show any editing feature. Patch panel kept on blinking over and over again.
I try to uninstall over and over again but this don’t seem to fix this issue.
Here is a link to the video I post on youtube.com
http://www.youtube.com/watch?v=hDQX6kphqto

I'm having the same problem with the Paths, Image Editing and Color Palette panels. I updated to the latest version of Flash Player 10.3.183.10. Still doens't work.

Problem starting Fireworks CS5.1 MAC ? Look here for the solution ...

After installing / uninstalling / installing, calling Adobe, deleting preferences ... in short, a great deal of wasting time (that I do not want you to do) ... the problem is somewhere else.
I've read the solution on a post (but too much posts read and I do not remember which one) :
Delete FlashFirebug for Firefox !!!!
That's it, and everything's now back to normal.
Hope it will help...

Thanks for sharing!
This Adobe Help page suggests uninstalling the Flashbug/FlashFirebug plug-in for Firefox if there's a problem with blank panels within Fireworks, particularly on the Windows OS. It's good to know that the same advice can help Mac users, too.
http://helpx.adobe.com/fireworks/kb/blank-panels-fireworks-cs5-cs5.html

Fireworks CS5 wont start up in lion (error in preferences folder)

Ok, after 10 days with out FW CS5 on my new Lion installment. I finally cracked some kind of bug where FW would freeze just after loading and the last text in the CS5 logo was tabs and then the processor would go up to around 81% and just freeze.
Apple and Adobe, both blame each other and none could give an answer, but to re-install everything, which i just had done. (Man the big dudes are lost sometimes!)
"My" problem turned, that I seemlessly had a corrupt file in my ~/Library/Preferences/
But i couldnt figure out which one it was.
I ran a Terminal plutil -s *.plist and no errors showed up.
The solution turned out to be:
Deleted the entire macromedia folder in the ~/Library/Preferences/ folder and now its working.
macromedia is the name of the old FW creators before Adobe took over.
So i am guessing there is some kind of error, but who can tell. I cant, adobe cant and apple cant.
Well hope this helps somebody!

Hi Folks!
Its because the macromedia folder is recreated each time flash is used somehow.
I made an Automator App that
1) Locates the ~/Library/Preferences/Macromedia
2) Moves the Macromedia Folder to the Trash
3) Runs Adobe Fireworks CS 4
So all I need to do is click this Automator App instead of the Fireworks App in my Dock, and then I am sure it will start.
(I Know that this is not a 100% cool in the end fix, but seems like Adobe are ignoring this error after several of attempts of direct action to tell them.)
Here is how to build your own automator app that does these three steps for you.
My finder is in danish, but I translated it in red text for you. Guess its easy to figure out:
Remember!!! If you are running Adobe Fireworks CS5 then choose that in step 3 instead :-)

Help! Upgrade Fireworks CS5 (from Creative Suite 5 Web Premium) to Fireworks CS6 not working!

Today I bought and downloaded Fireworks CS6 from the Adobe webshop as an update for my Fireworks CS5 that was included in my Creative Suite 5 Web Premium-set.
But during the installation of Fireworks CS6 the serial number of my Creative Suite 5 Web Premium - needed for the installer to verify that I could 'legaly' upgrade - was not accepted! So now I can use Fireworks CS6 only as a try-out-version...
What can I do? If Creative Suite 5 Web Premium isn't the right upgrade-version: how can I get my money back? Or is there another solution?
Please help Adobe!
And thanks in advance,

Thanks for the reply. but how do I manually weed out the install entries in my registry? could you please guide me with the steps? This http://www.adobe.com/support/contact/cscleanertool.html is not working I am afraid. I understand that I need to uninstall the creative suite before I run CS cleaner. But as I explained in my first question, the uninstallation is not working at all. Even I could uninstall the software, I am afraid that I may get into trouble if installatin is not working. All I want is that my photoshop error " save for web devices " which was grayed out should work as normal. This error happened after I moved the plug-ins.
Thanks
Uthan

Import/Open SVG Files in Fireworks CS5!

Hey,
I really need to import/open SVG files in Fireworks CS5. I have been searching the Web for days now, but I can't find anything. The reason for this is that I get thousands of files sent to me in SVG format that I needto incorporate into my designs made in Fireworks. I solve it today by opening the files in Illustrator, copy each one of them, paste in Fireworks... WTF!
So please tell me someone made this easy for me?
Many thanks!

I also have this problem. I didnt exatly find a solution, however here's the way i learnt to use .svg without losing editability in Fireworks.
1. Download Inkscape as suggested by Joyce Evans Erb. Here
2. Open the SVG file you need to work with in Inkscape.
3. Go to File > Save As and select .eps (Encapsulated PostScript)
4. Open the saved .eps file in Fireworks.
Now you might get a bit of unnecessary space around the file but it should work out just fine.
Also, if you havn't already go check out thenounproject.com . It's a great resource for us Fireworks types.
As a final note, i'd just like to plead with Adobe to put a bit more effort into Fireworks. It's a great program that i feel is being dragged along with the suite. (Hope to see some really awesome stuff in Fireworks CS6.5 *wink* )

How do i get an ID for 30 free trial period to use Fireworks CS5?

How do i get an ID for 30 free trial period to use Fireworks CS5?

Lion Up-To-Date upgrade
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request." See below:
OS X Lion - Get up to date
What is needed will be posted at the above link when Lion is released.

What new can we expect in Adobe Fireworks CS5?

Recently i came across this post somewhere http://keithics.com/blog/article/adobe-fireworks-cs5-preview/224/
so i want to ask the fireworks development team if this is really going to happen someday..Should we expect next version of the fireworks to contain all the photoshop filters and fully functional Layer styles like gradient overlay color change etc..This is such a surprise that fireworks names them as Photoshop live effects yet some of the features are not fully supported like in photoshop..One more thing where fireworks is lagging behind photoshop is its use of brushes..Is it possible that fireworks start integrating .abr brushes of Photoshop in its newer versions?IF all this happens i am dead sure people will quit using photoshop and acquire adobe fireworks as their primary web designing tool...Comments of Jim Babbagi in particular regarding this post of mine will be badly awaited...

>>Some things I'd like to see Adobe owrk on follow. For example, I like the Master pages feature but I'd like multiple masters because I have common items across many pages but not all. As a partial solution, I find that I can use the Share Layers to Pages feature to good effect but this doesn't work with the Web Layer. This means that if I want to add hotspots or slices to a non-mastered Page then I have to duplicate it on all the other non-mastered pages which can create a lot of duplication.<<
While you can't share the main web layer across pages, you can create a web sub layer and the sublayer can be shared ion much the same manner as regular layers.
>>I've used both Flash and Fireworks to do prototyping. I find FireWorks a lot faster but it's lacking in things like transitions. I would like to add simple image swaps with a fade transition. A friend recently showed me how this can be done in Adobe Catalyst and that was nice to see how fast and easy it is to use. Sort of takes the nice things from Flash and makes it much simpler to do user interface design. Sadly, that is what FireWorks is supposed to do. I'm surprised that Adobe made Catalyst instead of adding those kinds of things to FireWorks but maybe it's too far to reach.<<
I can understand your frustration, but FW is a graphics app first and foremost. It's got the design tools that FC doesn't have. It was never planned to be a completely interactive tool. At least we can export Fireworks objects and designs as FXG, so we can wire up that interactivity within Flash Catalyst.
>>So, I may switch to Catalyst for prototyping.<<
Flash Catalyst doesn't have the graphics chops of software like Fireworks, Photoshop or Illustrator though. It's a tool for creating the interactivity more than it is a graphics tool. I see a fit for both.
>>To bring FireWorks along to that level of easy and power for prototyping, it's a matter of taking Fireworks a little further down the road with usability improvements and expert user types of improvements.<<
I'm sure there will be improvements, but I wouldn't expect Fireworks to become an interactive tool like FC.
>>BTW, it's sad to see that I can't yet directly integrate FireWorks to Catalyst. It allows importing PhotoShop and Illustrator.<<
Yeah, don't get me started on THAT one. You aren't the only one disappointed about this, but who knows what cool things the future may bring.
>>I guess FireWorks is the red headed step child.<<
I like red hair. Seriously, Fireworks is a tool that many people have a hard time understanding - if they've never used it before. I've heard it called Photoshop's poor cousin, or an ImageReady replacement. From my perspective, it just does so many diffferent things that people have a hard time labeling it. Macromedia never got it right - and they created the software! They spent way too much time comparing it to Photoshop. And it's not Photoshop. At least Adobe has found a useful niche for my favorite graphics app, so I will give them that much. HTH!

Fireworks CS5 "automatically" resizes images to minuscule dimensions

I am having an odd issue in working with Fireworks PNGs from one of my subject matter experts. We have been using Fireworks since around 2000 so it's nothing new to us and it's been used in tens of thousands of images (we deliver eLearning to 70,000 people per year in 130 countries). We have 10 users and have been using it over a series of Windows machines over the years.
We use CS5 with Flash, Dreamweaver, and Fireworks and typically it all runs very smoothly. But a few months ago I would open one of her PNGs (layered, etc) and whether I made any changes or not when I re-open it it has been resampled to very small dimensions. For example, a 600 by 400 pixel image will display as 16 by 15 pixels.
This would happen with any of her images on several machines at work (*** CS5) and my home machine (CS5.5).
We had IT remove and then reinstall Fireworks CS5 on her machine and all was fine for two months. Now this weird thing is happening again. It must be some local configuration file that is getting altered. I am at my wit's end trying to solve this and the only workaround I have is to open her files in Photoshop which works fine (but is not ideal since only two MMDs have PS and we need to edit callouts done in Fireworks).
To recap - I open one of her images, close it, and reopen it and it resamples to very small and unsuable dimensions.
Has anyone ever seen this odd behavior?
Is there a config file I can delete and let the system rebuild? (I remember some flash issue, years ago, that was fixed like that).
Thanks!

Excellent questions! Thanks for your left-field ideas - this is a left-field issue!
They seem to resize when closed but even if they are simply opened and closed without any changes and thus without actually saving. They do seem to always go down to the same size (not in proportion) and would be too small even as thumbnails (that was a good thought though).
It may be indirectly due to Fireworks and be some combination of the operating system and/or other applications she may have installed such as Snag-It because a full uninstallation and installation of Fireworks takes care of the issue. It has happened twice and here's hoping it does not happen again.
Saving the files as new files does not seem to help - she'll take her screenshots, paste them into Fireworks and then save the file to a remote server. I can open them from the server or take a copy locally, both result in the miniscule image after closing them. But only with her files. We have images from four other SMEs that don't do this "thing".
If it happens again, I will more carefully observe the particulars you asked about.
Thank you for your time and food for thought - I like left-field ideas - that's how we create new things in this world! =)

Fireworks CS5 not opening.

Hey.
So here's my problem.
I've been using Fireworks (On Windows) for years but have recently jumped over to Mac OSX Snow Leopard and CS5 Master Collection.
Now, my whole suite works perfectly, I can open PS, DW, everything, and they work beautifully.
When I open FW, the icon loads in the dock for a couple seconds and then disappears as if I had just closed it.
As I am fairly new to OSX I am struggling to diagnose the problem,
any assistance would be greatly appreciated.
Thanks.
Rou.

Yep, that would do it alright. I thought it was a 64 bit application.
I have contacted Alien Skin to see what the story is with running both 64 bit and 32 bit versions of the plugins on the same machine. I'm assuming that, presuming I can get access to the 32 bit installers, installing them directly into Fireworks own plugins folder will work if the Photoshop Plug-Ins checkbox is unchecked.
I will update this thread when I have a definitive response from Alien Skin.
Cheers
SJ

Issue with Fireworks CS5 on Mac OSX 10.9 Mavircks - worked before?

Tried to launch my copy of Fireworks CS5 today and it kept crashing? It had worked before, but now.. no. I deleted the app and tried to reinstal. Recently migrated from MacBook Pro running Mavricks and had this installed prior. Migrated to iMac with Mavricks.. now wont launch. Thought it was a serial number issue. Clearly not.
Any thoughts?

Hi,
Please try to change "everyone" user permissions on a share folder to modify to see if the issue still exists.
For more detailed information, please refer to the thread below:
Problems with permissions when copying a files and folder on Windows remote share
https://discussions.apple.com/thread/4902764?tstart=0
Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
Mandy
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Fireworks CS5 patch re-posted now

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