Fireworks CS5 unusable - mouse pointer keeps disappearing
Hi There,
I'm having an extremely frustrating time trying to use Fireworks CS5 as the mouse pointer keeps disappearing at random. Switching to another app and back to Fireworks doesn't fix things - restarting Fireworks or force quitting every 5 - 10 mins seems to be the only way to fix it.
Is anyone else experiencing this - or does anyone know how to fix it?
- MAC OS 10.5.8
- Fireworks CS5 11.0.0.484 (fresh Install this morning)
- Macbook Pro 17"
- 8GB Ram
Any help or suggestions would be welcome.
Cheers
Ben
Thanks Linda but I'm not using a wireless mouse - or a USB hub. The issue occurs if the mouse is plugged into the apple keyboard or directly into the Macbook Pro.
BTW, if I switch to other open apps or to the Finder the mouse appears - but disappears when switching back to Fireworks.
This is a really frustrating issue as I can't use CS5 - any other ideas?
Cheers
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hey guys ive just purchased my mac min and my mouse pointer keeps on disapearing any ideas?
Thanks Linda but I'm not using a wireless mouse - or a USB hub. The issue occurs if the mouse is plugged into the apple keyboard or directly into the Macbook Pro.
BTW, if I switch to other open apps or to the Finder the mouse appears - but disappears when switching back to Fireworks.
This is a really frustrating issue as I can't use CS5 - any other ideas?
Cheers -
Safari won't open and wheel (mouse pointer) keeps spinning
Hi guys.
I'm going crazy here as everything I've read and tried doesn't work?
I've deleted cache files, history, plug-ins etc etc and every time I try and launch Safari, I keep getting the spinning wheel/beach ball/mouse pointer and safari doesn't open?
I've received the following long error message and it may as well be in Arabic as I haven't got a clue what it means?
Any techies out there who could shed some light "Error message for dummies' style please?
This is the report error.
Cheers,
Marc
Date/Time:
2014-06-20 15:35:13 +0400
OS Version:
10.7.5 (Build 11G63)
Architecture:
x86_64
Report Version: 9
Command:
Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Version: 6.0.2
(7536.26.17)
Build Version: 2
Project Name:
WebBrowser
Source Version:
7536026017000000
Parent:
launchd [124]
PID: 216
Event: hang
Duration: 1.61s
Steps: 17
(100ms sampling interval)
Pageins: 24
Pageouts: 0
Process:
Safari [216]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Architecture:
x86_64
UID: 501
Thread 0x62e DispatchQueue 1
User stack:
17 ??? (in Safari)
[0x1033dff2c]
17 SafariMain +
166 (in Safari) [0x1035f735a]
17
NSApplicationMain + 867 (in AppKit) [0x7fff8b723eac]
17
-[NSApplication run] + 470 (in AppKit) [0x7fff8b4a79b9]
17
-[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162 (in
Safari) [0x10343234f]
17
-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in
AppKit) [0x7fff8b4ab07d]
17
_DPSNextEvent + 1247 (in AppKit) [0x7fff8b4ab9c5]
17
AEProcessAppleEvent + 102 (in HIToolbox) [0x7fff8f178b69]
17
aeProcessAppleEvent + 250 (in AE) [0x7fff8f4bb9f7]
17 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38 (in AE)
[0x7fff8f4bbb03]
17 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned
char*) + 200 (in AE) [0x7fff8f4bbc25]
17 _NSAppleEventManagerGenericHandler + 105 (in Foundation)
[0x7fff8995a5dc]
17 -[NSAppleEventManager
dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283 (in Foundation)
[0x7fff8995a74e]
17 __-[NSAppleEventManager
setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101 (in
Foundation) [0x7fff8995b7c7]
17 -[NSObject
performSelector:withObject:withObject:] + 65 (in CoreFoundation)
[0x7fff84183541]
17
-[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
(in AppKit) [0x7fff8b4ae5b9]
17
-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227 (in AppKit)
[0x7fff8b4ae849]
17
-[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:]
+ 180 (in AppKit) [0x7fff8b4ae9ec]
17
-[NSPersistentUIManager promptToIgnorePersistentState] + 178 (in AppKit)
[0x7fff8b4da234]
17 -[NSApplication
_suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31 (in
AppKit) [0x7fff8b758782]
17
__-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 798
(in AppKit) [0x7fff8b4da58a]
17 +[NSAlert
alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextWi thFormat:]
+ 117 (in AppKit) [0x7fff8b74de4d]
17 -[NSAlert init] + 105 (in AppKit) [0x7fff8b7532f0]
17 _NXLoadNib + 190 (in AppKit) [0x7fff8b6f0116]
17 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] +
110 (in AppKit) [0x7fff8b4b2cb4]
17 +[NSBundle bundleForClass:] + 78 (in Foundation) [0x7fff8993ca1e]
17 -[NSRecursiveLock lock] + 25 (in Foundation) [0x7fff89927df9]
17 __psynch_mutexwait + 10 (in libsystem_kernel.dylib) [0x7fff8a13dbf2]
Kernel stack:
17
psynch_mtxcontinue + 0 (in mach_kernel) [0xffffff800059eb20]
Thread 0x633 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x636
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17
_ZN3WTFL19wtfThreadEntryPointEPv + 15 (in JavaScriptCore) [0x103de638f]
17
WebCore::IconDatabase::iconDatabaseSyncThread() + 500 (in WebCore)
[0x1044a56b4]
17
WebCore::IconDatabase::syncThreadMainLoop() + 107 (in WebCore) [0x1044a7b9b]
17
__psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff8a13dbca]
Kernel stack:
17
psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
Thread 0x638
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17 thread_fun
+ 24 (in QuartzCore) [0x7fff83401d35]
17
CA::Render::Server::server_thread(void*) + 184 (in QuartzCore) [0x7fff83401df5]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x64a
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17
__NSThread__main__ + 1575 (in Foundation) [0x7fff8997c6a2]
17
-[NSThread main] + 68 (in Foundation) [0x7fff8997c72a]
17
+[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335 (in
Foundation) [0x7fff89987fd7]
17
CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17
__CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
17 __CFRunLoopServiceMachPort
+ 188 (in CoreFoundation) [0x7fff8411d50c]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x64d
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17 ??? (in
Safari) [0xdeadbeef]
17 dlopen +
540 (in dyld) [0x7fff62fe8657]
17
dyld::runInitializers(ImageLoader*) + 97 (in dyld) [0x7fff62fe21b9]
17
ImageLoader::runInitializers(ImageLoader::LinkContext const&,
ImageLoader::InitializerTimingList&) + 59 (in dyld) [0x7fff62fed0b7]
17
ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&,
unsigned int, ImageLoader::InitializerTimingList&) + 237 (in dyld)
[0x7fff62fec2cd]
17
_ZN4dyldL12notifySingleE17dyld_image_statesPK11ImageLoader + 226 (in dyld)
[0x7fff62fe0973]
17
load_images + 233 (in libobjc.A.dylib) [0x7fff8331c36b]
17
call_load_methods + 161 (in libobjc.A.dylib) [0x7fff8331c6ca]
17 +[VSearchLib load] + 92 (in libVSearchLoader.dylib) [0x1097ccbf4]
17 -[NSBundle principalClass] + 41 (in Foundation) [0x7fff8997bd84]
17 -[NSBundle load] + 18 (in Foundation) [0x7fff899843f8]
17 objc_msgSend_vtable3 + 24 (in libobjc.A.dylib) [0x7fff8331e0d8]
Kernel stack:
17 hndl_alltraps +
225 (in mach_kernel) [0xffffff80002da481]
17 user_trap +
711 (in mach_kernel) [0xffffff80002c4017]
17
exception_triage + 149 (in mach_kernel) [0xffffff8000220e15]
17
exception_deliver + 766 (in mach_kernel) [0xffffff8000220c1e]
17
exception_raise_state_identity + 325 (in mach_kernel) [0xffffff8000249c75]
17
mach_msg_rpc_from_kernel_body + 277 (in mach_kernel) [0xffffff80002239d5]
17
ipc_mqueue_receive + 70 (in mach_kernel) [0xffffff8000215886]
17
thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
17
thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
17 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
Binary Images:
0x1033df000
- 0x1033dffff com.apple.Safari 6.0.2 (7536.26.17)
<712FC0E4-1F7C-3C6F-A65F-8F9EDE304463> /Applications/Safari.app/Contents/MacOS/Safari
0x1033e5000
- 0x103887fff com.apple.Safari.framework 7536 (7536.26.17)
<8C9589AE-EA24-3360-812B-DBAE560FBE7F>
/System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x103ba8000
- 0x103e42ff7 com.apple.JavaScriptCore 7536 (7536.26.15)
<DE475475-D66E-3BF3-9AA6-422601989CF6>
/System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x1044a1000
- 0x105447ff7 com.apple.WebCore 7536 (7536.26.15)
<BB07086A-227A-3817-BFED-4DF34E04CD56> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x1097cc000
- 0x1097cdfff libVSearchLoader.dylib ??? (???)
<2DF78468-AB4B-363E-A838-D4CE14679E8B> /System/Library/Frameworks/VSearch.framework/Versions/A/Libraries/libVSearchLoa der.dylib
0x7fff62fdf000
- 0x7fff63013baf dyld ??? (???)
<0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff83313000
- 0x7fff833f7e5f libobjc.A.dylib ??? (???)
<871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff833ff000
- 0x7fff8359fff7 com.apple.QuartzCore 1.7 (270.5)
<19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04>
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B>
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff874c9000
- 0x7fff875a6fef libsystem_c.dylib ??? (???)
<41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff89922000 - 0x7fff89c3bfff com.apple.Foundation 6.7.2 (833.25)
<22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B>
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351>
/usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8b4a3000
- 0x7fff8c0a9fff com.apple.AppKit 6.7.5 (1138.51)
<44417D02-6123-3FC3-A119-CE51BB4C3006>
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f168000
- 0x7fff8f494fff com.apple.HIToolbox 1.9 (???)
<CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8f4b8000
- 0x7fff8f4f7fff com.apple.AE 527.7 (527.7)
<B82F7ABC-AC8B-3507-B029-969DD5CA813D>
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.frame work/Versions/A/AE
Process:
AppleSpell [212]
Path:
/System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture:
x86_64
UID: 501
Thread 0x5fd DispatchQueue 1
User stack:
17 ??? (in
AppleSpell) [0x109383a7c]
17 ??? (in
AppleSpell) [0x109383d2e]
17
-[NSSpellServer run] + 74 (in Foundation) [0x7fff89a7ec76]
17
CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8413519f]
17
CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17
__CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
17
__CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8411d50c]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x604 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x109382000
- 0x10943eff7 com.apple.AppleSpell 1.7.1 (131.1)
<A994D9F1-C4D8-3361-B0F4-112A7BAED8BD> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B>
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89922000
- 0x7fff89c3bfff com.apple.Foundation 6.7.2 (833.25)
<22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
Process:
autofsd [62]
Path:
/usr/libexec/autofsd
Architecture:
x86_64
UID: 0
Thread 0x233 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x234 DispatchQueue 6
User stack:
17
_dispatch_sig_thread + 45 (in libdispatch.dylib) [0x7fff8b038b1c]
17
__sigsuspend_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff8a13e022]
Kernel stack:
17 wakeup + 992
(in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x10dafe000
- 0x10dafffff autofsd ??? (???)
<A02D5E70-1BB1-30ED-A699-375CB0CCE901> /usr/libexec/autofsd
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
Process: blued
[21]
Path:
/usr/sbin/blued
Architecture:
x86_64
UID: 0
Thread 0x12d DispatchQueue 1
User stack:
17 ??? (in blued)
[0x1033889a4]
17 ??? (in
blued) [0x1033bf4bf]
17
-[NSRunLoop(NSRunLoop) run] + 62 (in Foundation) [0x7fff8992de67]
17 -[NSRunLoop(NSRunLoop) runMode:beforeDate:]
+ 267 (in Foundation) [0x7fff8992df7b]
17
CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17
__CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff84125c74]
17 __CFRunLoopServiceMachPort + 188 (in
CoreFoundation) [0x7fff8411d50c]
17
mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x138 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Thread 0x1a5
User stack:
17 thread_start +
13 (in libsystem_c.dylib) [0x7fff8751ab75]
17
_pthread_start + 335 (in libsystem_c.dylib) [0x7fff875178bf]
17 __select +
10 (in libsystem_kernel.dylib) [0x7fff8a13ddf2]
Kernel stack:
17 wakeup + 992
(in mach_kernel) [0xffffff8000555e90]
Binary Images:
0x103387000
- 0x103440fff blued ??? (???)
<FE392F89-6D67-3015-A6AD-BA96C1FB5EFF> /usr/sbin/blued
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B>
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff874c9000
- 0x7fff875a6fef libsystem_c.dylib ??? (???)
<41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff89922000
- 0x7fff89c3bfff com.apple.Foundation 6.7.2 (833.25)
<22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351>
/usr/lib/system/libsystem_kernel.dylib
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
Process: Canon
CMFP BackGrounder [164]
Path:
/Library/Printers/Canon/CUPSCMFP/BackGrounder/Canon CMFP
BackGrounder.app/Contents/MacOS/Canon CMFP BackGrounder
Architecture: i386
UID: 501
Process: Canon
PS2 BackGrounder [163]
Path:
/Library/Printers/Canon/CUPSPS2/BackGrounder/Canon PS2
BackGrounder.app/Contents/MacOS/Canon PS2 BackGrounder
Architecture: i386
UID: 501
Process:
com.apple.dock.extra [184]
Path: /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra .xpc/Contents/MacOS/com.apple.dock.extra
Architecture:
x86_64
UID: 501
Thread 0x4da DispatchQueue 1
User stack:
17 ??? (in
com.apple.dock.extra) [0x1003df474]
17
xpc_service_main + 448 (in XPCService) [0x7fff8a46c5ed]
17
NSApplicationMain + 867 (in AppKit) [0x7fff8b723eac]
17
-[NSApplication run] + 470 (in AppKit) [0x7fff8b4a79b9]
17
-[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in
AppKit) [0x7fff8b4ab07d]
17
_DPSNextEvent + 659 (in AppKit) [0x7fff8b4ab779]
17
BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff8f1713fa]
17
ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff8f17156d]
17
RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff8f16a2bf]
17 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff84125486]
17 __CFRunLoopRun + 1204 (in CoreFoundation)
[0x7fff84125c74]
17 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff8411d50c]
17 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13c67a]
Kernel stack:
17
ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
Thread 0x4e4 DispatchQueue 2
User stack:
17
_dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8b036316]
17 kevent + 10
(in libsystem_kernel.dylib) [0x7fff8a13e7e6]
Kernel stack:
17 kqueue_scan +
416 (in mach_kernel) [0xffffff800053b4d0]
Binary Images:
0x1003de000
- 0x1003e2ff7 com.apple.dock.extra 1.0 (1)
<13C8211B-0B1D-302A-8EF9-740BA3BD69C0>
/System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra. xpc/Contents/MacOS/com.apple.dock.extra
0x7fff840ed000
- 0x7fff842c1ff7 com.apple.CoreFoundation 6.7.2 (635.21)
<62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8a127000
- 0x7fff8a147fff libsystem_kernel.dylib ??? (???)
<66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8a46a000
- 0x7fff8a471ff7 com.apple.XPCService 1.3 (1)
<68C4DBC9-18C3-3053-96D5-1858B905EAE0>
/System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8b034000
- 0x7fff8b042fff libdispatch.dylib ??? (???)
<8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8b4a3000
- 0x7fff8c0a9fff com.apple.AppKit 6.7.5 (1138.51)
<44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f168000
- 0x7fff8f494fff com.apple.HIToolbox 1.9 (???)
<CCB32DEA-D0CA-35D1-8019-E599C8007AB6>
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/HIToolboxYou installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
The mouse pointer has disappeared; how do I make it reappear?
The mouse pointer doesn't show, so I have to do everything by tapping on the screen.
Note that you have switched on caret browsing.
*http://kb.mozillazine.org/accessibility.browsewithcaret
You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7).
*Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"
*http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
*http://kb.mozillazine.org/Accessibility_features_of_Firefox
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Mouse cursor keeps disappearing under 10.7
Ever since I've installed 10.7 I notice that the mouse cursor has a tendency to keep dissappearing in most apps, particularly Safari. For example, like when I click a text box to type an email in Hotmail. The cursor dissappears and only re-appears when I move the mouse to get the cursor out of the program app. But after it reappears, I got back to Safari it gets hidden again. This is very frustrating indeed as I have no idea where the mouse is on the page.
As a matter of fact, as I enter this question in the text box, the cursor has completely dissappeared and only reappears (but then quickly hides again) when I go inside and outside of the text block. I know normally the cursor would dissappear when I started typing, but this happens even when I'm not and I'm shaking the mouse to try to unhide it
However it seems to happen in other apps as well, but is most frequently happening in Safari probably mostly since that is my most common app.The cursor dissappears whenever you type on the keyboard. It just always happens globally.
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Anybody else having this problem. Know how to fix it? My mini is the low-end mid 2011 model, using the mouse with the trackpad built in (magic mouse?).
Hello,
I wonder if it's a variation of this, of which I've seen many different symptoms...
Resolution
Move the mouse or trackpad cursor over the center area of the login window so you can see the user icons. Click on the icon of the user that you would like to login as, type in the user's password, and press Return.
If the login window is configured to show only the name and password fields, type in the user's name and password into the fields, and press Return (even if you cannot see the rest of the login window).
Additional Information
This issue will not occur if the display is not sleeping when the account is logged out. Use the steps below to confirm that the account is not configured to log out automatically while the display is sleeping:
Open System Preferences > Security & Privacy > General. Click the padlock to unlock the preference pane and enter your admin password. Click the Advanced button at the bottom, then see if the option "Log out after N minutes of inactivity" (where N is the number of minutes) is enabled.
Open System Preferences > Energy Saver and configure Display Sleep to occur after the account is logged out, by dragging the slider to a number of minutes that is greater than N was set to in the previous step.
Important: If automatic log out is not needed, disable "Log out after Nminutes of inactivity" in System Preferences > Security & Privacy > General. This will also prevent the issue.
http://support.apple.com/kb/TS4135?viewlocale=en_US -
Mouse cursor keeps disappearing in 10.9
Several times my mouse cursor has just danced off the screen totally, like it has a mind of it's own. Then the screen is frozen, I can't use shortcuts to save and I'm forced to hit the power button to shut down since the keyboard shortcuts won't work. Then when I restart the computer my external drive doesn't show up, so I have to use the the disk utility to repair permissions on my main drive. This iMac is only 2 months old. What is going on with the gremlin cursor. I have the plug-in keyboard and mouse. Don't have a trackpad.
The cursor dissappears whenever you type on the keyboard. It just always happens globally.
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PROBLEM WITH THE MOUSE
When the apple start menu is clicked on there is already an option selected (that is the first option) and when the cursor is moved on the other options the options do not get highlighted. When the cursor moves on the other options the blue highlighter starts flickering. This happens where ever files are there.
Some or the other file gets highlighted on its own and when I click on the file I want then the file does not get highlighted.The blue highlighter comes on the file selected and goes back to the default file selected.
PROBLEM WITH THE KEYBOARD
When typing anything sometimes the cursor after typing the first letter moves forward on it's own. Like when searching in the spotlight,searching on the
internet and where ever you type.
Is this because of the virus or the OSX Maverics upgrade?
Looking forward to a hopeful solution at the earliest.1. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own"
2.Reset PRAM. http://support.apple.com/kb/PH4405 -
Restore points keep disappearing get error 0x80070032
HP Pavilion Elite HPE
Prod# AY602AA-ABA
Error # 0x80070032
OppSys Microsoft Window 7
8 gig memory
t t Hard Drive
Microsoft latest update
I can manual load a restore point but it does not stay loaded after I work on computer. I have checked for Malware none was found.I don't know how to continue with this problem.I have no other problems like this. I have researched the internet and found other people have had the same thing happened.
This question was solved.
View Solution.Hello ouch-ouch-ouch,
It seems it may be an issue with how you are setup or the profile within Windows that you are using.
See if one off the solutions mentioned in these two forums help resolve your issue.
Error 0x80070032 when creating a System Restore point in Windows Vista
0x80070032
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical. -
This is very very annoing and needs a software fix IMMEDIATELY APPLE!
I have this exact problem as well on my retina MBP 15" with 10.8.4. It's been going on at least since 10.8.3, but I'm unsure about anything before that since I bought this machine brand new in April. It's happened around 5 times during my ownership of it.
I read the solution you found (you mentioned this in another comment) about, but I had none of those LaunchServices/Daemons that people were talking about.
The freezing of the trackpad only seems to occur while using Safari, but it may be because I use Safari a lot that I'm drawn to that conclusion. Anyway, I haven't seen anything in Console.app about it.
Re: Trackpad is sometimes not working on MBP after OS X 10.8.2 upgrade
This guy also think it's Safari. I suspect it could even be a Safari extension.
I have these extensions installed, all activated:
* AdBlock 2.6.0
* ClickToPlugin 2.8.4
* 1Password 3.9.19
* DuckDuckGo 1.4.1
* Reddit Enhancement Suite 4.1.2
Of these, the DuckDuckGo extension was added last, and it's also my main suspect. It has an "Answer on right click" option in the settings. I don't know if it's possible that it could be interfering with the trackpad or its driver, but maybe.
If that's not it, I'm guessing corrupt caches or something like that.
OK now, this is what I've tried:
* Repair permissions
* Booting with Cmd+Opt+P+R
This is what I plan to try, individually:
* Run a tool like Maintenance to delete all caches and rebuild LaunchServices database.
* Disable Safari extensions individually for a week or two each.
* Switch to Firefox for a while.
* Remove .plist files relating to trackpad. I do not know which these are yet. -
Mouse pointer is flickring when i am using FIREFOX 4 why ?????
me mouse pointer keeps on FLICKRING when i use FIREFOX 4. it doesn't flickr when i use google chrome or IE. why is it so?????
its really annoying me plzzz tell what to do.????? i closed firefox many times but still the same problem.Same problem with my site. I'm mainly using Arial on my site too, but it effects other fonts too like Verdana. With long text block the placement goes all wrong, causing text to go on top of each other and text goes behind pictures.
Seems like this is caused by some particular graphics cards with some specific drivers.
My site did work ok with FF4, untill I updated my graphics card.
EDIT: Noticed that the problem only occurs when I use font sizes of 11 or bigger. Size 10 and smaller are all working ok. -
Undo bug, mouse pointer disappears?
Is just me or everyone has that annoying "undo" bug?
That's what happens: when I press UNDO speedgrade starts to behave strangely.
- If I press undo after clicking right mouse button (and I'm moving a color wheel with mouse) comes out a message "optimizing timeline" and timeline thumbnails are shown under the timeline. Sometimes there is a worst scenario: mouse pointer disappears and I have to quit SG and reopen to get my pointer back.
- Pressing ctrl-z without right mouse button clicked (outside wheel edit mode, or whatever it is called..) sometimes works, sometimes appears the annoying progress bar "optimizing timeline" and several steps of undo are taken, even if I pressed cmd+z just one time.
I use undo A LOT, and now I'm not confident using it because of this strange behavior (I'm on osx).
Are you experiencing the same problems?You won't believe this but just cleaning a mouse can improve performance... read the following:
How to Clean a Mechanical Mouse
This article explains when and how you should clean a mechanical mouse. It does not apply to the the Apple Pro Mouse.
You should clean a mouse if it is does not track smoothly, or if it jumps or skips. A mouse contains a small ball that must roll smoothly for the mouse to work properly. You should keep this ball free of dirt and oil by using the mouse on a clean, lint-free surface, and cleaning it occasionally.
Use the following procedure to clean a mouse:
1. Turn off your computer.
2. Turn the mouse upside down and rotate the plastic ring on the bottom counterclockwise to release it.
3. Turn the mouse right side up with one hand and catch the ring and ball with your other hand.
4. Clean the three small rollers inside the mouse with a cotton swab moistened with water. Rotate the rollers to clean all around them. If there is a build-up of material on the rollers that the cotton swab does not remove, you can use your fingernail to gently remove the material.
5. Wash the mouse ball in soapy, warm water with a mild soap such as a dishwashing liquid if oil from your hands has collected on it. Be sure to dry the mouse ball thoroughly.
6. Gently blow into the mouse case to remove any accumulated dust.
7. Put the mouse ball back in the mouse case and replace the retaining ring.
If cleaning the mouse as described does not correct your issue, the mouse may need to be replaced. Have an Apple Authorized Service Provider check it for excessive wear or other failure.
If that doesn't do the trick, if this is a mouse that required 3rd party drivers, you might try reinstalling the drivers. Also, try going back to default Mouse preferences on all Users, see if makes a difference.
Carolyn -
mouse pointer disappearing mostly in safary and its back when i change to direfent tags
BillPStudios wrote:
Cauld,
Thanks! So far the Ctrl-Alt-Del then Escape brings back my mouse pointer.
Obviously, I'm not going to mark this as a solution but at least you've saved me from having to reboot frequently. I appreciate your participation.
Steven,
This error is unrelated to the physical mouse being plugged in. It happens in tablet and laptop mode, I've tried to follow my actions to determine when it disappears but as far as I can tell it's random. Suddenly I'll go to do something and I no longer have a arrow on my screen. If I move my finger around the touch pad I can tell it's still calculating where the mouse pointer is located but there's no image to confirm the location.
I have experienced freezing but only when I try to close an application in full screen mode using the system menu icon on the top left. It usually will trigger some form of the left swipe for active programs. Instead of the normal program images I get a small square in the top left and it freezes for about a minute. I'm trying to relearn my habit of exiting a program by using the top right title bar icon.
So, Lenovo support, please keep open the disappearing mouse pointer report. I'm willing to accept the possibility it is a software app conflict and will let you know if I can track down the cause.
Thanks,
Bill
Thanks Bill,
I will keep an eye open should I experience the same kind of issue, so far I have not.
Steven | Business Analyst
E.S. Williams and Associates Inc. -
Mouse pointer disappears and makes strange movements
First: I'm afraid my English is not good enough (I speak Spanish).
So,
Sometimes the mouse pointer disappears but it's still able to click. It reappears when I do right click. Also, sometimes the pointer have a strange behavior, like crazy movements very fast. I just wait 10 second and it work fine again. I don't know if anyone here have this problems too.You won't believe this but just cleaning a mouse can improve performance... read the following:
How to Clean a Mechanical Mouse
This article explains when and how you should clean a mechanical mouse. It does not apply to the the Apple Pro Mouse.
You should clean a mouse if it is does not track smoothly, or if it jumps or skips. A mouse contains a small ball that must roll smoothly for the mouse to work properly. You should keep this ball free of dirt and oil by using the mouse on a clean, lint-free surface, and cleaning it occasionally.
Use the following procedure to clean a mouse:
1. Turn off your computer.
2. Turn the mouse upside down and rotate the plastic ring on the bottom counterclockwise to release it.
3. Turn the mouse right side up with one hand and catch the ring and ball with your other hand.
4. Clean the three small rollers inside the mouse with a cotton swab moistened with water. Rotate the rollers to clean all around them. If there is a build-up of material on the rollers that the cotton swab does not remove, you can use your fingernail to gently remove the material.
5. Wash the mouse ball in soapy, warm water with a mild soap such as a dishwashing liquid if oil from your hands has collected on it. Be sure to dry the mouse ball thoroughly.
6. Gently blow into the mouse case to remove any accumulated dust.
7. Put the mouse ball back in the mouse case and replace the retaining ring.
If cleaning the mouse as described does not correct your issue, the mouse may need to be replaced. Have an Apple Authorized Service Provider check it for excessive wear or other failure.
If that doesn't do the trick, if this is a mouse that required 3rd party drivers, you might try reinstalling the drivers. Also, try going back to default Mouse preferences on all Users, see if makes a difference.
Carolyn -
Mouse Pointer Stuck CS5.1
Hello, I have a pressing issue that I cannot seem to solve.
Windows 7 Home Premium
Design Premium 5.5
I have used Fireworks many times, but not within the last few weeks. Now whenever I open it, the mouse pointer is stuck in an area of the screen, usually in the upper right side and isolated to maybe a 20x20 pixel area. It is not frozen and the hot keys still work. I can alt-tab out and back in with no change as well as minimize, maximize, reposition with the windows hot keys, etc. I have disabled almost all of my startup programs as well aside from Avast, no change. I also tried renaming my Fireworks preferences folder so it is forced to create a new one. I uninstalled Fireworks and reinstalled.
What does work? All other apps in the Deisign suite work without issue. If I log out of my windows account and log into a newly created account. It is following my Windows profile. It would be exremely difficult to switch back and forth so I'm looking for a solution within the same account. Also, I have not recently added any hardware and as far as I know all my Windows updates are up to date and video drivers(ATI) and other hardware are up to date.
Any help is greatly appreciated.
Thanks,
DustinHere are a few troubleshooting links, but they're really "laundry lists":
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
It sounds like you're on the right track if you've traced the problem to your particular user account or profile. This suggests that it's either a Fireworks file associated with that profile, another application being run, or a system preference of some type.
But it's a weird-sounding bug, too. This may sound stupid, but if you're on a desktop system, have you tried unplugging the mouse?
Maybe you are looking for
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Erasing videos from iTunes without losing them on iPod
hey, i got a 30g 5.5, ive put lots of movies on it using iTunes, now my problem is this, i want to erase the movies from my computer hard disc and iTunes library, but not from my iPod, when i do erase them from my PC hardrive they get erased from the
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I have a problem in the answers to the questions on my account I can not buy anything, please solve the problem
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HELP! The App server stopped working!
Everything was fine then I started getting this when trying to run the applicaiton. Note that it keeps giving this same error message over and over until I stop the app server. I did notice that the context-root was missing in the domain.xml as menti
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Hi What is the use of Foreign Trade Import/Export Tab in material master of SAP R/3
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Reader 8.1.2 won't install on Vista
Greetings, I can not get 8.1.2 to install on Vista. When I run the download I get a window asking permission to continue. When I tell it to go ahead I get the little twirling circle (that replaces the old hour glass) for a few seconds then it dissapp