Firfox does not open up and I need to save my bookmarks before I uninstall it

I recently upgraded to firefox 3.6.8 (the latest version) and since then its not opening up. I click on firefox icon, the window opens up but does not load anything, it freezes eventually and I have to close it down. I can not click on anything in firefox such as bookmarks or tools or file options since it freezes. so I want to save my bookmarks before uninstalling the firefox. Plz help me. Or is there a solution without uninstalling it? I have tried the safe mode but it doesn't work. Plz help me.

If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

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