Firfox frequently locks up when accessing American Express Web site
Firefox will frequently (but not always) lock up (i.e., I must use the Task Manager to terminate the process) when initially accessing the American Express web site; or when clicking on the "recent activity" link; or when clicking the "Log Out" link. I click on the red "X" to close the window, the window is removed from the desktop, but the process "firefox.exe*32" is still running preventing it from restarting - message box: Can't open Firefox since it is still running (paraphrased text). This is a recent development since Firefox 5 - worked fine for years prior.
I located some suggestions for flushing the cache.
There are really three ways you can flush the DNS cache on your iPad.
1) Simply turn the iPad off and on again using the power button. A simple reboot will go a long way.
2) Turning on Airplane mode and then turning it off again will also clear the DNS cache and should be enough to fix the problem. Tap on your Settings icon, then swipe Airplane mode to On and then back off. Since Airplane mode disables the wireless features of your iPhone, iPad, or iPod touch to comply with airline regulations, this will generally do the trick.
The third method would reset all your network settings and I'm pretty sure you don't want to do that right now.
Similar Messages
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When I used Safari to go to the American Express web site a request came up asking me to register my Amex card. I thought this was strange so I called Amex and they saw it when they went online and they said it was my iPad that had been hacked. Is there an app to protect my iPad when I am online with sensitive information?
I located some suggestions for flushing the cache.
There are really three ways you can flush the DNS cache on your iPad.
1) Simply turn the iPad off and on again using the power button. A simple reboot will go a long way.
2) Turning on Airplane mode and then turning it off again will also clear the DNS cache and should be enough to fix the problem. Tap on your Settings icon, then swipe Airplane mode to On and then back off. Since Airplane mode disables the wireless features of your iPhone, iPad, or iPod touch to comply with airline regulations, this will generally do the trick.
The third method would reset all your network settings and I'm pretty sure you don't want to do that right now. -
SAFARI CRASH ON AMERICAN EXPRESS WEB SITE
Suddenly about 7 months ago, when I click the "print payment confirmation" button, the page shows up ready to print and then SAFARI crashes. I'm unable to send the alert to Apple, even after I've opened SAFARI again. American Express can't help me. I don't know if this has anything to do with "Empty Cache", which I do often. ARGH.... I can do "Grab" but am unable to get the offical page. Any ideas anyone? iMac OSX 10.5.8, Safari 5.0.6
Your version of Safari may be too old to work with that site. It's certainly too old for Apple to accept bug reports. Try another browser, such as Firefox.
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When you go to the link above go to Pricing Under Information - last item). That takes you to Sam's Digital Photo Center page. On the left side click on any of the items listed and I get nothing. This information shows on IE
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you. -
Hi, My employer has a web site & as a part of the service to the employees, the employees can access personal details through the web site. I can access my employers web site not a problem, BUT - when i try to access the employees part of the web site it tells me "This browser is not supported.
You must be running Netscape 7.1 or greater."
Can someone please help?It is possible that the server gets confused by the user agent that is modified by your Ubuntu distribution and adds Ubuntu/10.10 (maverick)
Mozilla/5.0 (X11; U; Linux i686; en-AU; rv:1.9.2.13) Gecko/20101206 Ubuntu/10.10 (maverick) Firefox/3.6.13
You can try to reset the pref general.useragent.extra.* that add that part.<br />
See [[Web sites or add-ons incorrectly report incompatible browser]] -
What is causing safari to lock up every time I try to access my college web site
What is causing safari to lock up every time I try to access my college web site.....all other sites work fine
Had to say.
What is your college website? -
Safari 1.3.2 Not Accessing Some Secure Web Sites Including This One
Operating system is 10.3.9 running Safari 1.3.2 and today I couldn't access American Express or Apple Discussions web site. I had a lock up yesterday that forced me to do a hard reset. Funny thing is, Safari otherwise is running fine other than not accessing secure sites that I accessed just fine yesterday. FWIW, I am entering this info from a PC not my Mac...Any Ideas.
Hi Richard!
It's probably a corrupt Cache or Cookie item.
Do you know your user names & passwords for sites that require them?
If so, open Safari Preferences > Security.
Click on Show Cookies.
Click on Remove All.
Click on Done.
If you do not know your user name & PWs for sites, you will have to individually click on the cookies for the ones that are not opening, and delete them one by one.
Then from the Safari contextual menu, select Empty Cache.
Click on Empty.
Good Luck!
ali b -
Help - can't access my staging web site
Hello
A while back I wrote in seeking advice re: losing my access to a staging web site - Camelot kindly wrote the following, which I did but it didn't work...
"Provided you're an admin on your system the easiest way is to open /Applications/Utilities/Terminal.app and run the command:
sudo echo "11.11.111.111 www.ekekekek.com" >> /etc/hosts
exactly as written (changing the IP address if you need to). This command uses sudo to elevate your privileges. You'll be asked to authenticate by typing in your password (which won't be visible), then it'll run the 'echo' command which simply prints whatever's within the quotes and appends it to the file /etc/hosts. "
Very helpful, but it didn't give me access to my staging site...last week my mac G5 crashed and had a kernel panic - spent about 1 1/2 days on the phone with half a dozen Apple techs trying to fix - it's fixed but now for whatever reason I can't access my Staging web site through any browser, though our live site is OK from any browser.
So what can I do to again have access to the staging site? Are there more steps I should know in addition to Camelot's directions? What?
I'm not a techy at all but designer so the more specific, very much appreciated.
Thanks very much
KentOK so I figured out that I was supposed to go to
Terminal/file/New Command to type in Camelot's code -
which I did, got the password prompt, wrote it, it
accepted it and came back with this: (the IP and name
below, I've changed for this post only)
"12.12.121.271 www.mycertainname.com">>/etc/hosts
[Process completed]
Hmm. That looks a little odd to me. First off, did you include the "sudo echo" part at the beginning from Camelot's post? I'm also a little curious about the "[process completed]" part. Usually, I come straight back to the prompt.
But when I now go to type in my staging site's name
in the browser, I get another web site which has the
same name, still can't access this site of mine.
I don't give my staging sites the same names, so I'm not sure how that would work if it had the same name as another site. For example, if I have a domain called "mydomain.com," the real web server would be "www.mydomain.com" and my staging server would be
something like "staging.mydomain.com." That way, if I want to look at the real site, I type in one address. I type in the other if I want the staging server. You can't (easily) have the same text address (www.mydomain.com) resolve to different IP addresses. That requires some special DNS tricks that are beyond the abilities of the /etc/hosts file.
At this point, re-run this Terminal command and post the results:
<pre class="command">cat /etc/hosts</pre>Also, I can't figure out how to do this from the Network Utility, but you can check and see where your Mac is getting its lookup information by using another Terminal program called lookupd. You can also use it to flush the DNS cache, in case that's what's causing it to go to the other site. To flush the cache, type this in the Terminal at the prompt:
<pre class="command">sudo lookupd -flushcache</pre>You should just get the prompt back when it's done. There's no feedback.
To check where your Mac is getting its lookups, you use lookupd in an interactive mode. First, you type:
<pre class="command">lookupd -d</pre>At the prompt in the Terminal window. Then you'll get a few lines of text and a ">" prompt. Type "hostWithName", then a space and your host's name, so it looks like this:
<pre class="command">> hostWithName: www.apple.com</pre>When you hit the enter key, it'll do the lookup and give you a few lines information:
<pre class="command">Dictionary: "DNS: host www.apple.com.akadns.net"
lookup_DNSdomain: apple.com.akadns.net
lookup_DNSserver: 208.67.222.222
lookup_DNS_time_tolive: 58
lookup_DNStimestamp: 1167796142
lookupagent: DNSAgent
lookup_infosystem: DNS
interface: 4
ip_address: 17.112.152.32
name: www.apple.com.akadns.net www.apple.com
+ Category: host
+ Time to live: 43200
+ Age: 0 (expires in 43200 seconds)
+ Negative: No
+ Cache hits: 0
+ Retain count: 4</pre>Notice how it mentions DNS servers in several places, including "DNSAgent". That meant it used the DNS server at 208.67.222.222 to find the address for www.apple.com. Now, if I try it with a staging server (hosted on my iMac in this case), see what happens:
<pre class="command">> hostWithName: test.mydomain.com
Dictionary: "FF: host test.mydomain.com"
lookupagent: FFAgent
lookupvalidation: /etc/hosts 2 1166756640
ip_address: 127.0.0.1
name: test.mydomain.com
+ Category: host
+ Time to live: 43200
+ Age: 0 (expires in 43200 seconds)
+ Negative: No
+ Cache hits: 0
+ Retain count: 3</pre>Now, see how it says it looked it up using the FFAgent (Flat File), and even says it got it from /etc/hosts? If you're seeing anything except for FFAgent, then it's not looking in /etc/hosts for the info. There are ways to change the lookup order lookupd uses, but I'm pretty certain it was already set to use the flat files before DNS way before Panther.
To quit the lookupd program, just type "quit" at the prompt.
charlie -
Firefox can't access a specific web site
This problem is driving me crazy.
At home and office I can't access a specific web site.
I have tried everything I was able to: cleared cache, deleted cookies, deleted firefox prefs, flushed DNS, tried to log with IP instead of domain, created a new user account in Mac OS, repaired permissions, but nothing happens!
The strange thing is I can access the web site trough a proxy. And I don't have a firewall or similar, my Mac is conected directly to the web. And the problem is the same in any browser I use, like Safari or Firefox.
Anyone has any idea about what is causing my problem?
Just in case, the site is demonoid.com and it's running ok in other computers I tested.
Message was edited by: nikollasNo proxies, AV, firewalls or anything. The internet cable is pluged into this Mac.
The problem began 2 weeks ago. When I loaded the page the browser shows status done at the bottom of the window, and at the address bar I see the icon of the web site nd the address but nothing is shown. The source code for that page also is in blank.
I am now using firefox 3 and still have the problem. Safari is up to date with no enhancers. I uninstall all extensions from Firefox also.
Hard to believe, hum? -
I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.
Try clearing the cache and deleting cookies for the site, this can sometimes resolve problems accessing sites that used to work. See [[how to clear the cache]] and [[deleting cookies]] for details.
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Hit Counter button not appearing when I upload the web site.
I am using iWeb version 3.0.4 on OS 10.6.8, and on the Welcome page, I added the Hit Counter button. When I upload the web site, the Hit Counter button does not appear. Anyone have any solutions as to why it isn't appearing? Thanks...
Peggy Hinsman
Eugene School District 4j
Eugene, OregonWhere are you hosting the site? The counter will not work on ftp servers, only on MobileMe. If you are hosting on MobileMe increase the footer height considerable and publish. If the counter then appears you can move it closer to the body/footer border and reduce the footer height.
If you're not on MobileMe consider a 3rd party counter like StatCounter. This tutorial describes how to add it to iWeb pages: #13 - Adding a StatCounter as an HTML Snippet
If you're on MobileMe you know that MMe will be discontinued on June 30 of next year. This may be of interest: #23 - Life After MobileMe
OT -
Firefox can't access a specific web site. WHY?
"I have already posted that in 10.4 Forum but the problem is in Leopard"
At home and office I can't access a specific web site with Firefox.
I have tried everything I was able to: cleared cache, deleted cookies, deleted firefox prefs, flushed DNS, tried to log with IP instead of domain, created a new user account in Mac OS, repaired permissions, but nothing happens!
The strange thing is I can access the web site trough a proxy. And I don't have a firewall or similar, my Mac is conected directly to the web. And the problem is the same in any browser I use, like Safari or Firefox or Camino.
Anyone has any idea about what is causing my problem?
Just in case, the site is demonoid.com.
PS: Thanks BDAqua to all support on the other thread.demonoid.com
I feel like a dork. Maybe next time I'll read the post better.
Okay, I went to that site and it works fine for me.
Apple //GS -
Is Mavericks the cause fro my losing access to Dropbox. I cannot even access the Dropbox web site.
No. Works fine for me.
Are you at work, and does your network restrict access to certain sites?
Try a different browser.
Try restarting Safari.
Try restarting your Mac. -
I get an error 403 when trying to access american express site
i have tried to log into a travel site by american express and i get a 403 forbidden error. they can't help me with why. said to empty cache and i did but same thing. anyone know?
If you are using Safari, from the menu bar click Safari / Preferences then select the Security tab. Click: Show Cookies. Delete all AMEX related cookies.
Restart your Mac, then launch Safari.
If that doesn't help, go back to Safari / Preferences then select the Advanced tab. Click the Change Settings button next to: Proxies.
That will prompt the System Preferences / Network - Proxies pane. If any of the boxes on the left are checked, deselect the box(es) then click OK.
Quit then relaunch Safari. Try the AMEX site. -
When I use firefox to go to american express website instead of images I get following
Skip to main content
American Express Logo - link to home
My Account
You are under My Account tab
Card Accounts
Account Home
Statements & Activity
Make a Payment
Profile & Preferences
Card Benefits
Business Accounts
OPEN Small Business
Online Merchant Services
Merchant Site
American Express @ Work
Other Accounts
Savings Accounts and CDs
Membership Rewards® Point Summary
Credit Secure
ID Protect
Bluebird Checking & Debit Alternative'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
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