Firmware 1.0.2 Update Crashes iTunes and Won't Load on 80G Classic

Question

Updating to 1.0.2., when iTunes tries to install the update on my new 80Gb iPod Classic, I get an unknown error message: 1462 ("iPod could not be updated") and iTunes freezes. Just before iTunes freezes, the display on my iPod indicates that it is ejecting. Once the iPod icon vanishes from my desktop, iTunes stops responding.
I know. I know; I'm still running with crazy-slow USB 1, but I see other folks with USB 2.0 are having the same problem. So I don't think we can blame this problem on that.
Thanks in advance to anyone who can offer a solution. ~Shawn

Answer 1

hi,
i've got this problem, but the above fix doesn't seem to work for me.
nothing happens when i try to put the ipod into "disk mode".
well, to be fair, if i try the above instructions when it's
not connected, the screen goes blank, then comes back on when
i release the buttons. nothing happens at all if the ipod
is connected. [update: after some searching, i did manage to
put the ipod into disk mode - reset ipod (select+play for 10s),
press select+play immediately on seeing apple logo)...
but i still get exactly the same error trying to update.
for the record, i did the following
1) clicked Install the new version (1.0.2)
2) itunes hung up totally. i left it for 5-10 minutes or so. no indication that it was doing anything at all.
3) the ipod was in interactive menu mode, indicating that it was fine to disconnect, so i disconnected.
4) an error instantly came up in itunes saying cannot install (error 1462, i think)
5) now every time i try to install, i get the same error (after the "Extracting software" dialog has appeared.
surely loads of people must have had this problem?
any suggestions?