Firmware and Software updates not working

Enjoyed you tests on the YouTube site regarding Vado HD? I have now bought one and it's great as you said, I have a problem though I downloaded the updated firmware and Software from this web address:http://support.creative.com/Products...odName=Vado+HDThe problem I am having is when I run the exe's a window opens up with message: supported Vado?HD is not detected, I have tried running them from both my hard dri've on the computer and also from the hard dri've on the Vado HD? question is have you tried to update Firmware and Soft ware? does it work for you? It might help that I bought my Vado in the USA but I am using it in the United Kingdom and have it set to PAL and Europe, could this be the problem? In any case do you think the update is an important one?. Would like to resolve if possible though. Thanks for you anticipated help

I have done the reboot - still the same.
This is exactly what I see when I go to install - maybe this will be of help http://img.photobucket.com/albums/v63/serialthrillaz/Picture2.png
and then i tried running disk utility and i got this -
http://img.photobucket.com/albums/v63/serialthrillaz/Picture3.png
ive also went in single user mode and done the fsck - fy & /sbin/mount -uw thing
i did /usr/sbin/diskutil repairPermissions but it just stood still and didnt do anything (is this normal??) go back to work (apple store employee, yay) tomorrow but i dont really want to drag this down to the bar. so thank you for your help

Similar Messages

Problem description: mac mail not opening, software updates not working, app store not opening. imac osx 10.9.5

Problem description:
mac mail not opening, software updates not working, app store not opening. 10.9.5
EtreCheck version: 2.0.11 (98)
Report generated 1 December 2014 16:51:49 CET
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
12 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
BenQ GL2240 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 1:32:17
Disk Information: ℹ️
WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (164.03 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
EPSON EPSON Epson Stylus S22 Series
Canon MX410 series
ASMedia AS2105 1 TB
S.M.A.R.T. Status: Verified
EFI (disk3s1) <not mounted> : 210 MB
Backup (disk3s2) /Volumes/Backup : 999.86 GB (506.24 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader 7.95 GB
S.M.A.R.T. Status: Verified
EOS_DIGITAL (disk1s1) /Volumes/EOS_DIGITAL : 7.94 GB (7.83 GB free)
Western Digital My Book 1140 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
2TB (disk2s2) /Volumes/2TB : 2.00 TB (1.50 TB free)
Wacom Co.,Ltd. CTE-450
Contour Design ShuttlePRO v2
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24217.979618) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24217.979618) Support
[not loaded] com.parallels.kext.netbridge (9.0 24217.979618) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24217.979618) Support
[not loaded] com.parallels.kext.vnic (9.0 24217.979618) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4052 - SDK 10.8) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.9) Support
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) Support
[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
WkSvMacX: Path: /Library/StartupItems/WkSvMacX
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist Support
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.tvmobili.tvmobilisvcd.plist Support
[loaded] fi.polar.libpolar.plist Support
[running] fi.polar.polard.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[running] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[invalid?] com.plexapp.helper.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
SmartDaemon Application (/Library/Application Support/CleverFiles/SmartDaemon.app)
SilverKeeper Scheduler ApplicationHidden (/Applications/SilverKeeper.app/Contents/Resources/SilverKeeper Scheduler.app)
Dropbox Application (/Applications/Dropbox.app)
Garmin ANT Agent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.5.7r609 Support
Google Earth Web Plug-in: Version: 6.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
PandoWebInst: Version: 1.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.239
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
AdobePDFViewer: Version: 10.1.12 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Growl Support
Java Support
MacFUSE Support
MenuMeters Support
Perian Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Destinations:
Back Up [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      12% Google Chrome
      12% WindowServer
      4% Dock
      2% Little Snitch Agent
      2% SystemUIServer
Top Processes by Memory: ℹ️
399 MB iTunes
322 MB mds_stores
216 MB Google Chrome Helper
193 MB Google Chrome
155 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
6.64 GB Free RAM
3.51 GB Active RAM
1.36 GB Inactive RAM
1.11 GB Wired RAM
1.91 GB Page-ins
0 B Page-outs

[not loaded] com.pctools.iantivirus.kfs (1.0.1) Support
Un-install according to the developer's un-install instructions.
You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.
CleanMyMac - Uninstall
CleanMyMac2 Un-install
After un-installing, run this program to make sure you got all the pieces.
EasyFind – Spotlight Replacement
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

TS1394 Software Update NOT WORKING (Snow Leopard)

Software Update NOT WORKING (Snow Leopard)
Hi, I am currently using Snow Leopard 10.6 on my iMac. I opened iTunes and was told there was an update available so I clicked the button to download it. This obviously opened up the 'download' screen with blue bar. The blue bar does not move and the message comes up that the download failed. I have tried troubleshooting, but the message I get is that I am not connected to the internet - which I am.
Please help.

Check your iTunes version, it's reporting v10.6.3 here on 10.6.8 and no updates required.
You should be able to download it from here
https://www.apple.com/itunes/

Apple Software Update Not Working

I cannot get Apple Software Update to work on my Windows XP Pro system. It simply says that new software was found but it did not specify which Apple software needs to be updated. I am using iTunes, QuickTime, and Safari. Any help appreciated!

The latest version numbers (at the time I'm making this post) are:
iTunes 10.6.3.25
QuickTime 7.7.2
Safari 5.1.7
If you're behind on any of those, try updating using installers downloaded from the Apple website:
http://www.apple.com/itunes/download/
http://www.apple.com/quicktime/download/
http://www.apple.com/safari/download/

Modern firmware and software version not matching

Hi...I upgraded my software version to 5.0.1 and didn't upgrade the baseband. My current baseband is 2.10.04. Would this cause problems? I didn't update the firmware due to turbo issues.
Recently I'm having some problems of 'NO SIM CARD INSTALLED'. Does unmatching of firmware and software version have to do with this ?

your phone is clearly hacked (jailbroken). Not only have you voided your warranty with Apple, but you have forfeited your ability to receive any assistance from Apple, including from this forum. Discussion of jailbroken phones is strictly prohibited by the Terms of Use of this forum.
You'll need to search elsewhere for solutions to your problem. Be prepared for the possibility that you have PERMANENTLY disabled your iPhone.

Software Update not working due to a "networking error"

Hopefully this post is in the correct forum. In trying to run Software Update, I am getting a networking error ("A networking error has occured: time out (-1001). Make sure you can connect to the Internet, then try again."). I can get on the network just fine via Firefox, and my Mobile Me account is syncing to my Address Book and iCal. However, Safari, Mail, and Software Update can't seem to connect. I ran Repair Permissions and Repair Disk (from the 10.5 Install disc), but these did not solve the problem. I also downloaded and ran the 10.5.4 Combo; it appeared to run fine. But subsequently running the Security Update 2008-005 and trying to reinstall Safari failed (both directly downloaded from Apple). Security Update won't let me select the computer hard drive, and Safari tells me that OS 10.5.2 or higher is required (even though I have 10.5.4 installed). I also tried running Software Update from other profiles on the computer to no avail.
Any thoughts as to what is going on here? I'd prefer not to have to reinstall the OS from scratch, but I'm running out of ideas.
Thanks!

Select the clone tool and try a tool re-set.

Same issue Network Discovery not working and Windows Update not working

I've read the threads.
This is a Vista Ultimate upgrade. My OOOOH My I have clocked 8 hours
Everything was working before. I tried all of the recommended services turning on restarting.
Also, ran into the problem of my memory being eaten. Suspected cause hibernate mode, which I had to disable. Scott Hasselman blog recommended the fix which is a cheap work around that limits machines functionality!!
I'm and IT Engineer specializing in MS product lines since Windows 1.0. MFC foundation classes etc.. What is the real problem ?
I don't have the NetBIOS over tcp/ip in my services?
I figure that the cost of my time and other individuals pays for the OS four times over. Give me a Microsoft developer subscription or something to make me happy. This is my development machine and I'm loosing time and money.
FYI, Just upgraded my second machine to Windows 8.1 OMG !!2 Hours to upgrade after the download. I loose my configuration settings. I required to have a Windows Live whatever account!!! This is not the way to compete and keep customers.
Windows XP has been by far the best deployment experience. I need a Knowledge base that gives solutions , not a troubleshooting scenario that does or does not work!!
Please , don't tell me to go and by a OEM Surface I cannot recommend this to my clients.
Thank You

Hi,
If it worked previously, a quick solution is to run System Restore and get back to the previous status when the issue didn’t occur.
What is System Restore?
http://windows.microsoft.com/en-us/windows7/What-is-System-Restore
When you turn on network discovery, do you get any error prompt?
Please check if you have any error message about network discovery in event viewer.
Open Event Viewer
http://windows.microsoft.com/en-US/windows7/Open-Event-Viewer
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer
Please use Windows Live SkyDrive (http://www.skydrive.live.com/) to upload the Error logs to a public folder and share the URLs with us.
Also, please temporarily turn off your firewall and all the security programs for a test.
As far as I know, Network discovery requires that the DNS Client, DNS Client, Network Connections, Network Location Awareness, Remote Procedure Call (RPC), Function Discovery
Resource Publication, TCP/IP Netbios helper, SSDP Discovery, and UPnP Device Host services are started and set to automatic.
You should check again if you have started all these services.
Regarding the update issue, I suggest you try the following suggestions.
1. Temporarily disable firewall and antivirus program to test the issue.
2. Open the Windows Update troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
3. Reset Windows Update components
http://support.microsoft.com/kb/971058
You may follow the steps from the link below to fix the issue.
Windows Update Not Working.
http://support.microsoft.com/kb/555989
You may also see the common Windows Updates troubleshooting guide.
Fix Microsoft Windows Update Issues
http://support.microsoft.com/kb/906602
Hope it helps.
Regards,
Blair Deng
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Logic Studio: Software Update not working for Compressor and can't download

I'm a Logic Studio customer. The 3.0.2 update isn't working from Software Update. I've tried to download the installation file separately, but it looks like you need a Final Cut Studio SN to download. Compressor is part of Logic Studio, so we need to be able to update also - without relying on Software Update. Thanks guys

Hello there Brad,
I was thinking it might be a good idea to delete and re install the iMovie and iPhoto applications from the Mac App store.
First find the apps in your Applications folder in finder, and move them to the trash and restart your computer.
Then use this article to re download them from the Mac App Store.
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Apps purchased via the Mac App Store
When purchased via the Mac App Store, apps are installed in the Applications folder. Icons for purchased apps are automatically placed in the current user's Dock. There is also a purchases tab in the Mac App Store where you can see all of your Mac App Store downloads.
Cheers,
Sterling

Software Update not working properly

Hi all,
I have been having problems with my Software Update in that I am getting an error message saying "Software Update could not expand the package correctly". This has most recently happened with iPod Updater 2006-03-23.
This is not much to go on, but do any of you have an idea as to what might be wrong?
Many thanks in anticipation.

Hi Taylor L.
Thanks for the continued support and sorry for the delay in reply. As I said I am more than a bit inept on technical issues so I am afraid I have no idea how to repair my permissions.
Tried all the other fixes and no luck. I did try and run the update from the .pkg files in the trash folder (moved automatically by Updater when it did not work) and when it comes to selecting a destination the hard drive is nowhere to be found (i.e. there is no destination to select!). Here below are the lines from the Console since the last restart:
Mac OS X Version 10.4.5 (Build 8H14)
2006-04-04 21:15:34 +0200
2006-04-04 21:15:35.050 loginwindow[200] FSResolveAliasWithMountFlags returned err = -43
2006-04-04 21:15:37.204 SystemUIServer[216] lang is:en
2006-04-04 21:15:42.428 SystemUIServer[216] device created for en0 / Ethernet
2006-04-04 21:15:42.432 SystemUIServer[216] device created for en0 / Ethernet
2006-04-04 21:15:42.580 SystemUIServer[216] device created for en0 / Ethernet
2006-04-04 21:15:42.583 SystemUIServer[216] device created for en0 / Ethernet
dyld: lazy symbol binding failed: Symbol not found: _GPTuuidType2Human
Referenced from: /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManage mentTool
Expected in: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
dyld: Symbol not found: _GPTuuidType2Human
Referenced from: /System/Library/PrivateFrameworks/DiskManagement.framework/Resources/DiskManage mentTool
Expected in: /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
Apr 4 21:16:56 Frank-ONeills-Computer crashdump[305]: DiskManagementTool crashed
Apr 4 21:16:56 Frank-ONeills-Computer crashdump[305]: crash report written to: /Users/frank/Library/Logs/CrashReporter/DiskManagementTool.crash.log
Thanks again for the help!

Software Update not working

On my Mac Mini Software Update is not working as expected. I have this machine setup with multiple accounts and my kids accounts are very limited so they can use the computer safly while I am not home. My account has admin permissions. When I log into the computer and run Software Update it finds many (11) updates. I click install all and go do something else. I come back about 20 mintues later and found the system sitting at the "login" screen. I thought great it finished. Then I thought that was way to fast. So I log in and run Software Update again. You guessed it the same 11 items need an Update. So now I try and update them one at a time. I successfully updated a few items. Then I thought let me update the 4 items that require a reboot at one time. I started the update and left the machine alone for a while. I came back to the system saying I needed to restart. I clicked on OK. The system then said that it couldn't log out because "Software Update" was running. I could not do anything at this point except hold the power button in until the system powered down and I could then restart it.
To me it seams like a problem with the multi-user setup. Does anyone have any thoughts?
Thanks,
Scott

This did not solve the problem. I repaired disk permissions and deleted all the SoftwareUpdate ".plist" files found in the link. I restarted the Mac Mini. When I tried to run the Software Update for everything it still died. I then ran each update by itself and it worked fine so my system is up to date. However, I suspect the problem will reappear the next time Apple releases many updates together.
I guess I need to figure out the best way to contact Apple directly. And thanks for the info you provided.

Drivers and Software will not work on new hard drive

Hello:
Pavilion DV7-4270us
Windows 7 64 bit
I installed new 500 GB hard drive into the above referenced notebook, as previously installed 640 GB hard drive from factory began to fail.
I have downloaded drivers and software for HP Media Smart, HP Simple Pass Fingerprint Reader, and HP Power Manager from HP Download page, and none of these work.
HP Support Assistant was downloaded and it works, however it says no updates needed.
Is this because I installed a hard drive not purchased from HP?
Thank you for any help you could provide.

No the laptop does not care where you bought the hard drive. Do you have any devices that are not working right in the Device Manager?

HT1338 Software update not working with snow leopard 10.6.8

When I try to update snow leopard 10.8.6 through the Software update, it launches but crashes with the message Software Update can't check for updates because of a network problem. Software Update can’t connect to the update server. But I do have internet connection. If I try to update from the terminal with the command " sudo softwareupdate -i -r, it tries to connect but end up with connection timed out. I have never able to update my system with software update utility. Does anybody have any suggestion?

Hi,
This reply may seem late but might as well share my findings.
I have the same problems with the software updater for 10.6.8 as well after trying to move on to Mavericks from
OS X Leopard 10.6.8.
Tried the patch as well the listed files to delete and etc but all failed.
Then I noticed the problem was with the software updater complaining that there was a network problem and even though the dignostics was run the results were no network connection exists but Air Port is connected and there is no issue browsing the web.
I took a look at the Wi-Fi settings and noticed that the default locations were going back to an old Wi-Fi network location I had latched on to 4 years ago! I assumed some screw up with the Wi-Fi network software and thus removed all Wi-Fi network associations and locations and reconfigured the Wi-Fi from scratch for my local home Wi-Fi network. After this the software update worked fine and can now download updates. Note that I did install the update patch by Apple though in my first attempt to resolve the problem.
I would consider the possibility of the Wi-Fi software services within OS X Snow Leopard being a bit "buggy".
Deleting all the non used Wi-Fi network associations and clearing or resetting the default location settings helped revive/resolve the no network connection problem with the software updater.
Now can move on to Mavericks...

Software Updates not working. Any suggestions why?

I am trying to get the updates that show up on Software Update but when they start to run the crash out right at the beginning of the download. I am on 10.4 with a G5. Any suggestions. I am inclined to think this is an Apple problem and not my computer problem. I am on DSL too.
Thanks,
Rob

So far we know the following is true:
1. Permissions repaired
2. Different account tried
3. Peripherals are non-relevant
This says the issue is at the system level. System level issues which can affect Software Update include:
1. Bad cache files
2. Bad directory
3. Firewalls
4. routing issues to the Software Update server (i just checked that Software Update server is indeed working, and I was able to see I have an update waiting for me).
5. Wrong disks used for system installation. Occasionally I've seen this happen that people use another Mac's installer disks to install an operating system and not the retail installer disks or the disks which came with the Mac, and an Apple application misbehaves.
Cache file corruption and directory failure can most frequently happen if your hard disk is nearly full. They can also happen, if you force shut down/restart the computer from the power button. Do you think either of these applies?

Software Update not working on Nokia 6120 Classic ...

The Software Update is'nt working on Nokia 6120 Classic White when i start the software updater it says "not found".
Here's a picture of the phone: Nokia 6120 White
Please Reply.
Solved!
Go to Solution.

Sometimes the drivers for your Nokia device and associated connectivity cables can become corrupted.
To resolve this, uninstall and re-install Nokia PC Suite and Nokia Software Updater:
- In your PC’s Control Panel, go to Add/Remove programs
- Uninstall Nokia Software Updater (if there are more than one entries uninstall all of them)
- Uninstall Nokia PC Suite
- Go to www.europe.nokia.com/pcsuite to download and install the latest version of Nokia PC Suite
- Go to www.europe.nokia.com/softwareupdate to download and install Nokia Software Updater
Regards

Firmware and Software updates not working

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