Firmware bug or defective unit?

I have the 60GB video iPod. Sound check does not function when using the dock connector, i.e. plugged into my Belkin Autokit or a Kensington SoundDock. However, it functions as intended when used with the headphone jack. I previously used a 4G iPod, and sound check did function with the dock connector using those same products.
I am wondering if this could be:
a) a compatibility issue between the 5G connector and the older accessories
b) a firmware issue (I am using the 10-12-05 updater)
c) a bug in the 5G units
d) a bad unit (i.e. mine only)
If there is someone out there who has the same setup and could test this, it would help me. I could eliminate (a), (b), and (c) if yours works, and then I would try an exchange of my unit. The way I tested was to choose a song that had a significant change in volume with sound check on vs. off with the headphones, and then try the same song through the line out (dock).
Thanks in advance if you can help.

I have been able to confirm that this is a bug in the 5G, i.e. it effects all units.
You should try switching Soundcheck on and off with several different selections using headphones. I am sure you will find one fairly quickly that exhibits a large change in volume. You don't need to do anything special to use Soundcheck other than turn it on. Itunes places the soundcheck data in the tag automatically when you add the selection to the library.

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Return defective unit

I've got a replacement for my defective printer and now I need to return the defective unit to HP.
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May I know how to return the defective printer to HP?
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Hi @karen_csk ,
I have sent you a private message. If you are not sure how to check your private messages then this post has instructions that will guide you.
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Apple policy regarding defect unit

Sorry if I post this to the wrong forum. I don't know which is the correct room for this. If anybody have the contact info, really appreciate if you can inform me.
I bought Mac Book Pro 17’ three weeks ago.
When I tried to use for the 1st time, I found that the display has defect on it. I turned on the computer, found there was a vertical line in the middle of the screen. I immediately sent it back to the shop and asked for replacement. Unfortunatelly the shop said that they could not replace the defect unit, they would send it to service centre and they would replace the display with the new one. I have to wait for about three weeks till they called me and told me that they have fixed the display. My question : Why I could not get replacement for the computer I just bought and found it was defect for the 1st time I use ? I didn’t even fill my profile yet when I sent the computer back to the shop. I was told this procedure is Apple’s policy. For me, this is quite ridiculous, I bought the new Mac Book Pro and hope I can use it immediately, but the shop gave me the defect unit and I have to wait three weeks before I can use the computer. Lucky me,I have another computer so this was not disturb my work. But what if I didn’t have one ? I faced the similar situation some years ago with HP, they immediately replace the defect unit with the completely new unit. Why Apple can not do the same ?

Thank you so much Barbara.
Yes, I bought it from reseller. I have no idea if the policy is different between buying from reseller and directly from Apple. My expreience with another brand, I get replacement for DOA unit altough I bought from a small shop and I didn't have any deal with them before.
If anyone from Apple read this, really appreciate if you can explain about this. I just need to know, if this policy came from Apple what is the reason ? but if this is because the reseller violate Apple policy, I will be gladly inform Apple the detail reseller name so Apple can warn them. This is just to protect other customer in the future.
Once again, thank you Barbara for your explanation about this issue and your warning regarding serial number.

Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not. Is this a preference or perhaps a defective unit.

Just purchased a new iPad and the sound works on Siri, music, videos, alarms, but on games it will not. Is this a preference or perhaps a defective unit.

Double-click the Home button and swipe the Task Bar (at bottom) to the right. Check volume and mute settings.

Firmware bug: $CCERT must not be used in Report_Rule

Prolog
"Report Rule" can be configured with URL's used to save phone's current configuration. Starting with 7.5.2b firmware it is possible to configure more than one URL here. The semi-colon has been used as separator. It caused issues because semi-colon can be used in casual URL, so the separator has been changed to space in 7.5.5 (see Bug in Report_Rule parsing (SPA50x, fw 7.5.x) for more)
As of 7.5.7 firmware, the 2048 certificates has been introduced and value of $CCERT variable may contain text "Installed (2048 bits)". It cause other issue related to Report Rule parsing.
Issue & how to repeat
$CCERT can be used on "Report Rule" no longer because of wrong parsing order.
The author of firmware first call variable expansion for complete "Report Rule" string, then split the result by space in attempt to found second URL.
With Report Rule configured to https://test.local/Report.php?Product=$PN&CERT=$CCERT it is parsed to:
first_rule is https://test.local/Cisco/Report.php?Product=SPA508G&CERT=Installed, second_rule is (2048 bits)
It is wrong result. In advance, it reveal the characters inserted into URL by variable expansion are not escaped properly.
How to fix
The order of parsing steps needs to be reversed. Report Rule need to be split into parts first, then variable expansion should be called for both parts independently. Also, strings expanded from variables should be url-encoded properly.
Disclaimer
I will not call SMB support to report this bug to them. Assuming the Cisco is interested to repair firmware bugs a staff member monitoring this forum will create ticked by self. I wish that all relevant information including the depth-in analysis has been disclosed here. I'm ready to provide further details or create test environment if necessary. I'm just not willing to call the Support center as I'm not willing to explain all those complex things described here by phone (and they doesn't accept written reports).
For those non-Cisco-staff users affected by issue - feel free to report the issue to Support center, if you are willing to do it. You are allowed to use information disclosed here, or just refer to this report. I don't care the authorship.

Post Author: CompositeID
CA Forum: .NET
You are not alone on this one, I am having the very same issue as you are and . Everything functioned just fine the last time the application was deployed was deployed and there was nothing changed to any of the reports or code which handles the reports; however, this time I am having the same issue. I added the parameters to the report to check to see if they were actually being recognized by the report and they do show up, but it refuses to filter the records and brings back every record. The report works properly if I run it just directly in Crystal though. I sure hope someone can enlighten us Paul.
Update: Well, I finally figured out what was causing my issue. The issue had to deal with the actual older version of the CrystalReportViewer control and the newer version supplied by the update. I had suspected it was something minor that I had overlooked when doing the update. Hope this gets you going as well. Cheers

Is there ANY way to report firmware bugs to nokia ...

Nokia released firmware 51.018 for E52 6 months ago.This broke N-Gage and games which were paid for can not be activted.The problem is not corrected in later updates.
Firmware v52,v53,v54.Nokia Care centers tell me its Network problem.I have tested 5 E52s and it is a firmware problem.Mailing to ASK nokia does not reult in bug getting known to programmers either.They lecture me about correct settings.
Some body please tell me if there ANY way to report firmware bugs to nokia programmers
Solved!
Go to Solution.

do you think there will be a new firmware update for e52?
E52 - Product code 0585050
UK.
V54.003

E55 Thread for Firmware Bugs

I noticed that there isn't yet a thread in order to report E55 firmware bugs, so I started this
Here the firmware bugs I've found:
- Hidden WLAN: when you search for wireless access points (for example from the main screen) the phone see always one "hidden wlan", that is not there!
- Default phone numbers: when you have more phone numbers for a contact, you can choose one of these as default for messaging or dialing, but even if you do that, E55 keep asking you what number to use every time you make a sms
- Organizer major bug: sometimes (80% of times!) when you edit a memo in Organizer, or when you move it (by changing the start date), you will see that also the end date has changed (adding 1 or more days), even if you didn't touch it! And even if the start and the end date originally matched! So if you had a memo covering one day, now it covers more days, and the end date can't be changed again (you set the correct date, save, and none happens). This make the memos totally unusable!
- Organizer minor bug: when you open Organizer, and then open a memo, you have to select the information that you want to modify (text, date, synch) and click one more time to edit the memo. But: if you select the "date" or the "synch" row, instead of the "text" row, and then click "modify", the memo is open alway with the cursor on the "text" row. So, the capability of selecting others rows, is pretty useless.
I hope some Nokia guy will notice this thread so there informations can be useful for a future firmware release, also because I'm getting crazy with the memos issue!!
Roberto
Moderator note: word 'official' removed from title, as this may mislead users to believe that the information presented comes from or is in some way endorsed by Nokia.
Message Edited by michaels on 05-Oct-2009 10:06 AM
Message Edited by michaels on 05-Oct-2009 03:31 PM
Roberto Dapino
http://www.stormvision.it/blog

hi olandesevolante
about ur first and second issues u face they r not realy bugs, why?
for the first one: i faced that with my E51 in a place i visited before, that hidden WLAN maybe a conflict from another type of waves other than that of wlan using same frequency
and about the second issue: default phone numbers is a feature that only set for making calls but when u make an sms the phone will ask u to choose between numbers present unders the same contact name even if u set a default number, so it is not a bug but that is the normal firmware properties
for the rest of issues , they sound like real bugs
i hope i helped a little and i wish those bugs will be removed in the next firmware
Message Edited by michaels on 05-Oct-2009 03:31 PM
Phones I bought from 1st till now:
3210 / 3310 / 3410 / 6310 / 6600 / 6020 / N72 / E51 / X2-00 / 5310 xpress Music / E90 Communicator
If you like my post or it helped you, Give me Kodo

Firmware bug: CPU1 tried to use APIC500

Every time I want to use the computer (HP Compaq 6005 Pro small form factor) I have to switch it on and then push the reset button after booting up to a black screen.
I once got :
Firmware bug: CPU1 tried to use APIC500 (LVT offset0) for vector 0x400 but the register is already in use for vector 0xf9 on another CPU.
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Is Linux reporting a real firmware fault or is it wrong?

Hello anonio-mouse,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you are getting the [Firmware Bug]: cpu 1, try to use APIC500 (LVT offset 0) for vector 0x400, but the register is already in use for vector 0xf9 on another cpu. I have looked on the Ubuntu site and under the Bugs section I found the bug [Firmware Bug]: cpu 1, try to use APIC500 (LVT offset 0) for vector 0x400, but the register is alrea... so it looks to be a geniune error and is being addressed on the Ubuntu site.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Enjoy your weekend!
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I work on behalf of HP
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Firmware bug? No Connect/Disconnect button on "Manual" PPPoE option

Hi,
To the best of my knowledge this is a firmware bug.
There is no Connect/Disconnect option when choosing "Manual" from the PPPoE settings.
There are two related (unanswered) posts:
http://discussions.apple.com/thread.jspa?messageID=8166971&#8166971
http://discussions.apple.com/thread.jspa?messageID=8137893&#8137893
Is there an official way to report such a bug?
Does anybody have another solution?
Thanks,
Omri

I reported the bug and got this response:
This is a follow up to Bug ID# 6286922. After further investigation it has been determined that this is a known issue, which is currently being investigated by engineering. This issue has been filed in our bug database under the original Bug ID# 5847755. The original bug number being used to track this duplicate issue can be found in the State column, in this format: Duplicate/OrigBug#.

Firmware bugs

Hello!
I found three firmware bugs and already informed the hotline about one of them in january. It is not fixed in firmware 1.1, so I am posting here.
The first, already reported, bug can be seen with German language setting when configuring the alarm clock. The dialog where you can enter the desired alarm time shows am/pm time although the other time options change to 24h display when setting the iPod to German.
The second bug is inside the game Solitair. Very often you can't move a card to the "finished" stack, although it matches perfectly. For example you can move a red four on top of a black five, but not on top of the (matching) red three at the top.
The third bug is inside the game Brick. I noticed sometimes the ball does not get faster over time which makes it very easy to go through all levels. In fact after some time the first level re-appears.
The following facts are annoying, but I don't know if I can call them bugs.
a) My computer very often loses the connection to the iPod while transferring (large) files. I am using opensource software (Linux, gtkpod), so it might be something to preven t users from using non-supported hardware.
The first message indicating the problem is
"Nov 26 13:38:13 carsten-otto usb 1-3: reset high speed USB device using ehci_hcd and address 71" just after the transfer stopped. This message repeats some times and then everything gets messy.
b) Videos stop playing with sound after some time. I did not try with official videos yet, but my self built videos do meet the requirements and should play. After about ten seconds the video stops for about 5 seconds and then starts again, but from now on without sound. Whenever I seek to a new position I can have sound again, but only for another ten seconds.
Please tell me how to solve the problems and/or how to contact Apple so that they can help me.
Thank you,
Carsten Otto

The Video issue I am having, and I believe all people are having with 5th Generation Video IPODS. I've installed probably 8 or 9 programs over the last two days, hoping to find one that doesn't screw up the video/sound after a few minutes.
It's interesting because none of the Video Podcasts seem to have a problem running on it, but some information regarding how this is working for Video Podcasts but nothing else is missing. I would hope a firmware upgrade is in the works to fix this problem, because if not I anticipate a large recall, and I think this would be bad publicity for Apple, at a time when many competitors are biting at the bit to take a share out of the market.

Nokia 5320 XM firmware bugs concerning date and al...

Hello!
Although already having twice sent in my Nokia 5320 XpressMusic for repair, I'm still suffering from severe firmware bugs concerning date and alarm of the device. Here some information on when and how the bugs are showing themselves:
Settings: A different weekly alarm is programmed for each day of the week. The phone is being switched off for the night.
The programmed alarm is being run correctly by the phone. The phone is being switched on after having disabled the alarm.
Some time later the date changes to four or five days in the future. Moreover the phone starts to ring for the day the date has changed to. Often it's not ringing at the time that has been programmed for that day, even though pretending to do so.
Example:
9:45 on Sunday: phone is correctly ringing at the programmed time.
10:15 on Sunday: phone is incorrectly ringing again pretending it was Friday 7:50
the clock remains unchanged, however the date has changed automatically for five days
Linked to this error, there seem to exist similar problems with date and snooze-function already mentioned on these forums:
/discussions/board/message?board.id=smartphones&message.id=145323
/discussions/board/message?board.id=smartphones&message.id=144139
/discussions/board/message?board.id=smartphones&message.id=143893
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I hope we will be informed soon about when there will be a firmware update!
Thanks for your replies!
Regards,
Lorenz

Have the same problem, as I already mentioned in my posts too. But unfortunatly no reply from Nokia either. Seems they really don't care about it. It would be at least apropriate, that they at least announce time of new firmware and note if they will fix this problem with it.
But no replay from them I contacted local nokia dealer in Slovenia, but they just say they can not help. And that we must wait for new firmware.
Now I wonder, when it should came out ?! I am sick of this trouble with my phone. and as you said, I am also turning off my phone since I want my battery to last longer. so this bug must be fixed.
Nokia team, anyone?!?!?

Apple's policy on replacing defective units?

Hello,
I wonder if anyone knows what Apple’s official policy is on replacing defective units not bought from an Apple store? The unit has been discovered to be defective and has been repaired multiple times. Some things on the MBP are also un-repairable.
Does Apple give the 14 day exchange on the new unit?
Thanks for any help.
Regards,
PoliSciGuy

If you live in California there are some specific laws that apply. See below. This language was included in an email from Apple regarding a recent mail in repair.
If NOTICE TO CALIFORNIA CONSUMERS
1. An estimate for repairs, as required (section 9844 of the California Business and Professions Code), shall be given to the customer by the service dealer in writing. The service dealer may not charge for work done or parts supplied in excess of the estimate without the prior consent of the customer. Where provided in writing the service dealer may charge a reasonable fee for services provided in determining the nature of the malfunction in preparation of a written estimate for repair. For information, contact the Bureau of Electronic and Appliance Repair, Department of Consumer Affairs, Sacramento, CA 95814.
2. A buyer of this product in California has the right to have this product serviced and repaired during the warranty period. The warranty period will be extended for the number of whole days that the product has been out of the buyer's hands for warranty repairs. If a defect exists during the warranty period, the warranty will not expire until the defect has been fixed. The warranty period also will be extended if the warranty repairs have not been performed due to delays caused by circumstances beyond the control of the buyer, or if the warranty repairs did not remedy the defect and the buyer notifies the manufacturer or seller of the failure of the repairs within 60 days after they were completed. +If, after a reasonable number of attempts, the defect has not been fixed, the buyer may return this product for a replacement or a refund+ subject, in either case, to deduction of a reasonable charge for usage. The time extension does not affect the protection or remedies the buyer has under other laws.
I am not sure what constitutes a "reasonable number of attempts" for a repair.
I am not sure what the laws are in other states. I purchased mine when I lived in California, but live in Chicago now.
M.

6220c firmware bug?

Updated firmware to 5.15 in my 6220 classic yesterday. After some memory card trouble, it now seems to work, with one exception that I have noted. If I do *#0000# and then options/check for updates and select my usual ISP, I get a message saying "system error". Other ways of accessing Internet work fine with this ISP. Could this be a firmware bug?

i have same problem with my 6220c firmware 5.15,and i have reflashed the firmware twice still same problem,i am unable to watch mobile tv on my tv screen via tv out cable,the voice works fine on tv but there is no picture except a key with a slash in blue background on my tv,and its almost a year now since nokia released a new firmware for 6220c generic and other phones like 5800,5530,n79,n97,n96 etc has goten 2 or 3 firmwares each 2009/2010

IPod Firmware bug?

Hi.
I just bought an iPod Nano 2Gb Black about 1 month ago.
But unfortunally it has started to "hang" at the star ratigng system. If i go to that option, i can't make i disappear. :S I keeps showing that screen even though i push the center button.
Is this a Firmware bug, and how do I fix it? It's ******* me off that an only 1 month old iPod already screwed me like that.
//CV-DK

This is a known bug with some iPod models, including yours.
You'll need to update your iPod to the newest firmware using the latest iPod Updater Utility to resolve this problem.
Additionally, since you have a Nano, you may want to post future topics in the Nano forum instead of the 5th Generation iPod forum.

N85 v20 Firmware bug Fix

v20 firmware bug
When i plug it into charger charging start but afterwhile phone just turns off.
And Navi whell is not work in menu
I recive a connection error when i try to call.
When i go to gallery menu my phone automatic back on main menu?
Message Edited by fensms on 16-Jun-2009 10:27 AM

If a hard reset does not solve the issue then you only other option is to send it to a Nokia Care Point. You can find your nearest
Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.
Message Edited by cjlim on 16-Jun-2009 10:53 AM

Firmware bug or defective unit?

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