Firmware could not be found

I cannot update my nano 2nd gen. software version. I get an error that says 'firmware could not be found'. I have followed the '5 r's' and have searched the sight for any other help but haven't been successful.

Have you had a chance to look at this troubleshooting page? It may be of some help: What to do if iPod can't be updated because the firmware file was corrupt or not found

Similar Messages

  • What is "Firmware Could Not Be Found" message?

    I got a new iPod Nano (8GB) so I used the same iTune software installed in my laptop. I registered the new Nano on-line and then copied all the songs to the new iPod. The iPod is working fine (transferred music from the laptop and at I can listen to these music).
    Then I got this message: "A newer version of the Ipod software is available (version 1.1.1). To
    update your Ipod with latest software, click Update."
    I clicked update and it looked like it downloaded something. After a while, I got this message:
    "The iPod could not be updated because the firmware
    file could not be found."
    I closed everything and turn off the computer. When I connected the iPod, I got the same message (newer version is available), I clicked Update but this time, it didn't download anything and got the same firmware could not be found message. I tried the Restore button but got the same message – firmware could not be found.
    Is the software update looking for specific ipod? How can i both the software in both nanos?
    Sony Viao   Windows XP  
    Sony Viao   Windows XP  

    Have a look here.
    http://docs.info.apple.com/article.html?artnum=304309

  • Can't update my Ipod with itunes 7.0.1.8,  firmware file could not be found

    When i click on the update button i get a message saying the ipod could not be updated because the firmware file could not be found. my internet connection is fine cause i can go to the itunes store. can anyone please help?

    http://discussions.apple.com/thread.jspa?messageID=3123189&#3123189

  • The iPod could not be updated because the firmware file could not be found?

    I updated iTunes 7.0 and now I need to update the iPod software ver 1.2 and it won't install. I am stuck like Chuck. I've been working on this all day. Can't seem to find a resolution. I already went to the Apple Store Genius Bar and I got some tips but it didn't work. I un-install iTunes and re-install. Tried the 5 R's and nothing. I get a error message that says "firmware file could not be found" when I try to install the update and/or restore. Is anyone else getting this same error message?

    Wow, after about 2 weeks I finally got my iPod to update on my very own PC. I followed the directions according to this document, http://docs.info.apple.com/article.html?artnum=304309, and the iPod software was updated to 1.2 version. I had did this one time before and it didn't work. However, just a few minutes ago it finally went through. Yeaaaa!
    Dell Dimension 8400   Windows XP  

  • IPod could not be restored because the firmware file could not be found

    Initial problem was no audio and skipping through songs at a rate of about 1 song per second.
    Tried the 5 R's and that didn't help.
    Installed iTunes 7 and then it wouldn't recognize the nano. Followed Apple's instructions when iPod not recognized, including uninstalling iTunes, uninstalling latent update installers, deleting the iTunes directory, clearing the recycle bin, deleting temp files, etc. Then reinstalled iTunes 7,
    Plugged in my nano and Got the message, newer version of iPod software available, update software (version installed was 1.1.1 and newer version available was 1.2)? Clicked ok and that was the start of my troubles. That process failed and suggested that I restore to factory defaults (not exactly what I wanted to do, having to reload my songs, but went along).
    Did a restore to factory settings and now get the message
    The iPod could not be restored because the firmware file could not be found.
    Anyone got any ideas how to update the firmware? I'm hopeful that a file can be downloaded to do this rather than sending in the nano to have it updated.
    <opinion on>
    After an hour of updating software and a couple of hours of reading the forums looking for the answer, my eyes hurt, it's 2:30am, and I'm frustrated to the point of throwing this in the trash.
    My kids have a shuffle and a mini and I've updated software on both with no problems before. If I realized I would have to become a system admin for iPods, I would never have invested.
    <opinion off>

    Welcome to Apple Discussions!
    Take a look at these two articles. The error messages are not the same, but they may help...
    http://docs.info.apple.com/article.html?artnum=304309
    http://docs.info.apple.com/article.html?artnum=301267
    If not, post back.
    btabz

  • TS1372 I was just about to about to update my iPod nano 7 from 1.0.2 to 1.0.3 . And after the complete download of the software,it says "The firmware file could not be found"   A little help anyone!!!

    I was just about to about to update my iPod nano 7 from 1.0.2 to 1.0.3 . And after the complete download of the software,it says "The firmware file could not be found"   A little help anyone!!!

    Welcome to Apple Discussions!
    Take a look at these two articles. The error messages are not the same, but they may help...
    http://docs.info.apple.com/article.html?artnum=304309
    http://docs.info.apple.com/article.html?artnum=301267
    If not, post back.
    btabz

  • Firmware file could not be found. Help Me!!

    What can I do to my iPod, when I try to restore it there comes a window that says “The iPod could not be restored because the firmware file could not be found.”?
    lg   Windows XP  

    I managed to get mine fixed. Unfortunately though I went to my local Apple shop. They took it away for about 5 minutes, and it was sorted when it came back. Sorry, not really a solution. Not too sure what they did to it, but at least now i can use my nike+ sports kit.
      Windows XP  

  • Firmware file could not be found

    I updated to iTunes 7.0, and my nano would not update or restore to the current firmware version 1.2. I followed an Apple support article directing me to delete an .ipsw file, and now I'm getting a different error message that the firmware file could not be found. I tried repairng, then deleting and re-installing iTunes in hopes of regenerating that file, but no luck. How can I get a non-corrupt. ipsw file back, so I can use the update or restore functions?

    Please delete the following entire folder and try
    again:
    C:\Documents and Setings\yourusername\Application
    Data\Apple Computer\iTunes\iPod Software Updates
    You may need to show hidden files in order to see the
    Application Data folder. Open up My Computer, and in
    the Tools menu, choose "Folder Options..." Then go to
    the View tab, and then in the "Advanced settings",
    select "Show hidden files and folders."
    Thanks a million. This problem was really beginning to wreck my head, but all is well now.

  • Problem: could not be updated because the firmware file could not be found

    Hello, this is the same topic i have write in French. I have a problem with my ipod nano silver 4go, when i try to update my firmware, this message apears: "the ipod could not be updated because the firmware file could not be found" does someone know about this problem? Please excuse my english

    Hey, i tried this, twicebut after iTunes downloaded the update, it still says "firmware file is corrupt" even after i have deleted the folder. Im on a windows operating system (my friends - GO MACS!!) and it wont work. Im trying to fix this for my friend, i was considering just formatting itto FAT32 with the explorer thingy. but that might make iTunes not recognize it. Any advice would be benificial!!

  • "The iPod ... could not be updated because it could not be found" on Mac?

    I just updated to the latest version of QuickTime and was notified that there was a new iPod update but when I try to update it I get the message:
    "The iPod "My Name's iPod" could not be updated because it could not be found."
    I tried to remove the iPod Software Update folder, but that didn't work.
    I also tried to restore the iPod too, but I got the same error message??
    I see documents for Windows on this error message about the firmware being corrup bug not for Macs.
    What's going on??

    Well, back again... a new iTunes and QuickTime update via Software Update and it got my iTunes in the same state again after the web installation. DOH! I reinstalled both QT and iTunes again to fix the issue again. I can't be the only one that this is happening to so just reiterate the fix works but that I'm beginning not to trust the Software Update versions of the installers for QT and iTunes. There IS a difference and it's a buggy result of not being able to find the iPod afterward. Next time I get the prompt to update I'm going to refuse and then download it from the website.

  • Help please! error code:  a valid dvd drive could not be found  [-70012]

    Hi,
    Although I am able to play cds and bootable discs, I am unable to play dvds on my LaCie d2 DVD-RW Firewire Drive. I get an error code:
    a valid dvd drive could not be found -70012
    Is anyone able to help? I did see one other post listed with this error code, but that person's results seem to be no longer valid, with outdated links for patches.
    Thanks,
    George

    It's possible that you caused some damage by not "properly" doing the firmware update, but drives with bad firmware typically just don't work, period. Unfortunately, LaCie does not keep the older firmware posted on their site so that you could 'back-flash' the drive to an earlier firmware revision and then re-apply the updated firmware.
    If you have access to a PC that you could put the drive into (as in, removed from the LaCie external enclosure) and know the drive type (the NEC ND-35xx is the most common) you could find older firmware and flashing utilities for the PC, flash the drive to one of those and then drop it back into the LaCie enclosure and flash it back to the current LaCie firmware. No guarantees this will work, though, and you may end up with a totally dead drive.
    -Douggo

  • Fiirmware could not be found to update to version 1.2.1

    I get the following message when I try to update my ipod.
    "The iPod (name of ipod)'s ipod could not be updated because the firmware file could not be found.

    Try the instructions in this article.
    (18766)

  • DVD drive could not be found

    Put DVD into drive, nothing happens. Went to HD applications, clicked on DVD player and got "initialization error" a valid DVD drive could not be found [-70012]. Anyone know of a fix for this?

    I keep getting this message as well. I have an NEC DVD-RW nd 2500a drive via firewire on my G4 APG 400 mac. I have toast 8.0; I have iTunes 8.0; I have patchburn installed. Drive will play cd's; will recognize commercial DVD's (but won't play them)
    System profiler recognizes the drive:
    _NEC DVD_RW ND-2500A:
    Firmware Revision: 1.06
    Interconnect: FireWire
    Burn Support: Yes (Vendor Supported)
    Profile Path: /Library/DiscRecording/DeviceProfiles/PatchBurn-necdvdrwnd2500a.drprofile
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +RW
    Burn Underrun Protection CD: Yes
    Burn Underrun Protection DVD: Yes
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: No
    I can't get it to burn a dvd disc or play one. I'm trying to burn data discs for back up.
    When I went to iTunes (which patchburn said should at least recognize dvd's) It doesn't give the option to burn data discs anymore. ( I went to iTunes help about burning DVD's and it said to goe to iTunes preferences and under advanced select "burn". That option is nowhere to be found in iTunes 8! I can't use iDVD because that has a minimum cpu speed of 733. Toast "should" recognize and burn, but when ever I load in a black disc it ejects it.
    Anyone have the answer?

  • Volume could not be found?

    Hi - got a replacement for my iMac today and brilliantly everything was back on the new machine in 15 minutes. Downloaded software upgrades available and repaired permissions. Thought I should then do a backup with Time Machine. I now get "Time Machine Error - The backup volume could not be found. Why can't it be found and what can I do?
    Please help!! - I have had so many problems with my other 'new' iMac - surely the replacement can't be playing up as well.
    Thanks
    Ann

    Hi - sorry if I sound stressed but I am:-( The History: I had backed up everything from my other faulty iMac - (that has now been replaced because of so many hardware problems) - with Time Machine. Everything worked really well, as soon as I switched on the new machine it asked if I wanted to install from Time Machine - I clicked that button and I was away - brilliant - all my files, preferences everything onto the new iMac, I was so pleased. When I tried to open itunes however it told me that it had been created with a newer version, so, I went to software update and downloaded all the recommended files apart from 10.5.7 There was an EFI firmware update which took a while. I then repaired file permissions and thought I should back it all up.
    Tried Time Machine and got the message "The backup volume could not be found" . Thought this might be because I hadn't downloaded 10.5.7 as that was what I had installed when I had completed my last backup on the faulty machine. So downloaded 5.7 from the Apple site and again tried to do a backup. Got the same message. I then went to Disk Utilities and clicked on the external drive and repaired disk. It told me the volume was OK. Tried to back up again and same message - can't find the the backup volume.
    I have a 500GB Western Digital external drive and only 49.5 GB has been used by Time Machine so plenty of space on it. Everything else on the new iMac is fine and seems to be working.
    I just can't believe I have encountered yet another problem on a machine that has only been out of the box for a few hours.
    Would it be best if I just erased everything on the external drive and set up Time Machine from scratch again? Would that work?
    Thanks
    Ann

  • Bootcamp: installer disk could not be found - but MAC desktop can see it

    Hi,
    I have an iMac intel - 17" 1.83 GHz that I put together from a box of junk. Mechanic friend took it all apart, don't ask. Installed a new hard drive of 1 terrabyte. The internal optical drive does not work so we got a new Iomega optical drive that works just great.
    We want to run Windows XP Pro on this iMac - and after updating all of the software in Mac (OS 10.5.8), and running Bootcamp set up assistant, partitioned the drive to 500 GB MAC; 500 GB PC, got this error message saying that the Windows XP installer disk could not be found.
    The disk appears on the desktop. I can click on it and see all of the pc files in it. I clicked on a couple of the files and got a simple text document of gibberish. But the set up assistant in Bootcamp still doesn't recognize the disk. So I have been unable to install Windows.
    The disk itself is a burned copy from my university that gave me a full license for Windows XP Pro, SP 3. It's 32 bit. And it shows up as an install disk when I pop it into a PC.
    I've run Disk Warrior and Disk Utilities to repair permissions and to check that the new hard drive is ok...and it's all set.
    I wonder if this is because of the external dvd drive that I'm using. I can use my Macbook Pro and get the imac into target mode. But don't know if this will have me continue to bark up this tree.
    Has anyone had success with the same kind of problem that I'm not facing? Thanks much in advance.
    Sheila

    I too got a version of Windows 7 64 Professional from the the Microsoft Software Distribution Network through Uni. I burnt the iso file on a PC to a DVD with power ISO and then tried to use it as the install disk. After some umming and arrhhing Mac OS X recognised it, the installer started, allowed to select language etc, then suddenly a box appears announcing that a required cd/dvd drive device driver is missing.
    I have rang up apple support and they are pretty much saying it is a disc quality issue, but I have checked all the disc drive regimes and permissions and they all seem to be fine. I have also done it with multiple brands and a number of times, everytime the same message returned. All the latest firmware has been downloaded. One thing that was briefly mentioned by the guy at Apple support was that there was the possibility that it may be the "logic board". So the previous poster may be right. They said this was unlikely, but everything is possible. The drive works for everything in the OS X side though, so has pretty much stumped me and the Apple support people. I think the only option is to take it to an Apple shop and let them see it for themselves, not really an option for me as I need the Mac Book to write my dissertation, due in about three weeks so can't afford to lose it.
    Sorry if I have slightly "jacked" the thread, but the issue sounded pretty close to mine. Any resolution or insight into what might be the issue would be amazing.
    Regards,
    Duncan

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