Firmware error for he muvo2FM pla

I bought the player from the store
when I already charge the battery and try to upload the music to the player
the problme is happen
it show the firmware error
and then go to the recovery page
I try formatting the disk
but it's not work
also clean up the disk
it doesn't work too
anyone can hlep me to solve it
I love that player and cost lots of money but now.......
my lovely player is down it
can anyone help me

Dear Jason-CL:
I have the same problem too.
Can you please help me to contact technician to send the fireware to my e-mail?
Also, I have a suggestion thatAll of we know that still haven?t any updated freware for MuVo^2 FMBut I found that some of user have the same problem showing the fireware errorI think the original version should be upload on the Internet instead everyone need to ask technician to send the file to usIt will save our time, prevent any no receive message and get us out of trouble. Do you think so?
Best Regards,Gary

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Just to conclude, and give hope for any still suffering, I succesfully upgraded my iPAD to ios5 yesterday evening.
I did have a conversation with Apple support a couple of days agao, in line with many others I was given various reasons why things oustide the Apple environment might be the root cause such as
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- a fault on the iPAD
- slow network connection
The more interesting part of teh conversation was Apple was that the firmware update part of the install actually involves quite a lot of interaction with apple servers. My conclusion would be that the well documented performance problems in the early days after ios5 release were the root cause of my problem - reference to network ports. iPAD faults were just a smokescreen.
My key learning - don't upgrade soon after a major release, I already knew this but when offered an update I didn't go back and check precisley when it had been released so I should have paid more attention :-)

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