Firmware file for TL515U Series?

I'm getting the messages: "The software upgrade was unsuccessful" when I try to update the firmware on my new 55TL515U. Does anyone have the firmware file available that I can download to a formatted USB flash drive? The Toshiba site only has a PDF instruction file to download, not the firmware file itself. Any help would be appreciated.

Computersteve, that is exactly what is happening to mine - it locks up ever time I try to setup wireless or connect to a network cable. It also locks up if I turn to an antenna-channel that doesn't have video, only snow. I already mentioned that they sent me another remote instead of the firmware-loaded flash drive they promised. After calling back, I was first told that they'd get it ordered for me again, but then was called back several times with the same story: "our ordering dept does not have this firmware available"...."the firmware is on the support website". I politely informed them that the firmware is NOT on the support website, only the PDF instructions that describe how to update using the TV - a total catch-22, since our TV's crash when connecting. What's crazy is the same "case manager" kept on calling me back and telling me the same thing. I asked why in the world they don't just check the website and see for themselves, rather than blindly following some uneducated claims. I have no choice but to return the TV now, since I'm not getting any kind of support. Toshiba has lost a customer and a sale.

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Message Edited by joshua32 on <SPAN class=date_text>05-30-2006 <SPAN class=time_text>:7 PM
Message Edited by joshua32 on 05-30-2006 :8 PM

all of these would be awesome, as would lyrics support, I REALLY want that

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but nothing works (While for rest of two it says firmware file is not compatible).. I'm tired of these now as i'm working on this problem for 5 days ...
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sorry for my poor english..

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Firmware file for TL515U Series?

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