Firmware file is not compatible
Recently, my iPod touch decided that the security code I entered to lock the device was wrong and I cannot unlock it. I decided to wipe it and restore in iTunes.
I'm trying to restore my 2g iPod touch 8GB iOS 4.2.1 and when I try to restore through iTunes, I get "The iPod "Scott's iPod could not be restored because the firmware file is not compatible." error message. (??????)
I cannot wipe the iPod or unlock it. It's never been jailbroken or anything like that. I decided to passcode it after my wife's iPod was stolen.
Yeah that's what I tried. The re-downloaded file did the same thing.
Ultimately, I ended up using my Mom's iBook G4 with iTunes 10.2 to restore and re-download the 4.2.1 update, then re-sync it to mine.
I guess the lesson here is be very sure of what you enter as a passcode. it's easy to make a mistake using a touch screen.
Similar Messages
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When trying to restore or update my Iphone 4 it errors out with message:..."could not be restored because the firmware file is not compatible." How do I resolve this?
Ask him if he has 'jailbroken' the ipod touch. Some jailbreaking firmware resets it to Ipad firmware and so it is very difficult to restore as itunes simply doesnt recognise it for what it is. It's Apple's solution to try and stop mass jailbreaking.
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iPod version shown in iTunes as "4.3.4" (not listed in the OS drop-down associated with setting up this post. Appeared to download the update OK but as soon as it went to install it came up with "The iPod "xxxxx" could not be updated because the firmware file is not compatible" Why and what do I do now? I'm pretty sure it was trying to install 5.1.1
- Are you updating clicking on the update button in iTunes?
Try a reset. Nothing is lost.
- Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting file and try again. It is located:
IPSW file location for Mac and Windows -
Iphone cannot be updated to ios 5.1.1 as the firmware file is not compatible
Trying to update iphone 4 from software 4.3.5 to 5.1.1, have tried this twice, but each time I receive an error message telling me that the phone can't be updated because the firmware file is not compatible. I called Apple Support who advised me to restore and update and said this would work. I tried this but after 45 mins that didn't work either, wouldn't even restore, I just got the same error message.
Any ideas?
ThanksTry update computer iTunes to 10.6.3 then try again.
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My iphone 5s and model A1457 and even after i downloaded the IOS 7.1,2 itunes get me error "the iphone could not be updated because the firmware file is not compatible"
some people saying that u cant get back and other saying yes u can
i wonder if i still can and how to avoid that error
IOS 8 Drain battery like **** -.-" & wireless not working well -.-", that's so annoying ...
(if someone got a solution, i would appreciate it, Thx in advance)You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
Sorry that I have no exact method to attempt to resolve your issue.
Good luck & happy computing! -
HT201210 could not be updated because the firmware file is not compatible
trying to update iPhone 4 so blue tooth may work in the car.
Version 4.3.5 ( 8L1 ) displayed under about.
Moden Firmware is 04.10.01
Any help would be appreciated.
could not be updated because the firmware file is not compatible appears after waiting 70 min for my computer to down load OS 5.1?Do you have iTunes 10.6.3?
If not, update iTunes first then try again. -
Just registered iphone 4s and attempted to run the first update to 5.0.1...message "could not be updated because the firmware file is not compatible." What needs to be done?
Check out this article, especially #4: Security Settings: http://support.apple.com/kb/TS1275
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could not be updated because of the firmware file is not compatible (how to resolve this problem or ios 6 could not be used on iphone4?)
Do you have iTunes 10.6.3?
If not, update iTunes first then try again. -
HT201210 Update error - firmware file is not compatible?
When trying to update my iphoneafter downloading the update it brings error message saying " it can not be updated because firmware file is not compatible". How do I get around this problem?
Update your itunes to the newest version.
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I was syncing my iPod and got the message that an update was available. I downloaded the update and just as it was almost finished, I got an error message. It couldnt' update my iPod because the "firmware file is not compatible." What's up with this? I've never had any problems before with this iPod or with my iPhone 4S before this.
Update your iTunes to latest version.
Try restoring your phone in DFU Mode, if that doesn’t work then try downgrading your iTunes back to iTunes 8 and try again. -
The iphone counld not be restored because the firmware file is not compatible, How to fix?
whar i doing plz help me
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The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do? I just bought my iPhone yesterday and i can't update my software from 5.0 version 9A334) to 5.0.1 because the firmware(1.0.11) is not compatible.
dear friends
im experiencing the same problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 1.0.5 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
my internet connection is perfectly ok here. can anybody help me on this?
Thank you -
I am trying to run an update on my iphone and I received an error saying the firmware file is not compatible. What does that mean?
Navigate to this folder and delete any and all .ipsw files you find. You will have to turn on "show all hidden files & folders" to see them:
OSX:
~/Library/iTunes/iPhone Software Updates
XP:
C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
Vista & 7:
C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
Turn off or disable ALL security software & any firewalls. Make sure you're using a high powered USB port directly on your computer...no hubs, if a desktop use a port on the back of your computer. Disconnect ALL other USB devices.
Try again. -
The iphone couldn't be restored because the firmware file is not compatible .
Hello all my question is : I have iphone 4,
I did upgrade for iphone4 to ios 5.1.1 three days ago
now I wanna upgrade to ios 6.0 , when i want to upgrade, message appears tells me :
The iphone couldn't be restored because the firmware file is not compatible .
I loaded many of ios 6.0 from alot of websites but the same wrong .
I tried to restore by ios 5.1.1(9B206) it was ok no problem but when i wanna upgrade by ios 6.0 here is the problem .
plz i need helpThe only legit source for ios 6 is from itunes.
Open itunes, connect iphone.
Does it prompt you to update?
How did you update to 5.1.1 three days ago? There is no legit way to do this at all. You can ONLY update to the latest available which was ios 6 three days ago. -
TS1812 firmware file is not compatible
firmware file is not compattible
no im not really am i, conecting my i phone 4 to computer, itunes is making updates for 20mins, then at the end of updating, coming up with a big red cross saying firmware file is not compatible, any help would be appreciated
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