Firmware file

When I try to update my sons iPod it says " The iPod cannot be updated because the firmware file could not be found".
Is there any way to download and reinstall this file?
I tried to do a restore and get the same message.
It's an iPod video 30GB
Thanks
  Windows XP  

The iTunes he is using now, I downloaded from the internet.
If it came with a disk , he can't find it.
Should I download and install it again?

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    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
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    Message was edited by: liskan

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  • HT201210 I am stuck with "The iPad could not be restored because the firmware file was corrupt" message.

    Hi
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    basselsamo wrote:
    Please any suggestions ?
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  • Software could not be updated because the firmware file was corrupt

    I just received my iPad yesterday and I saw there was a new update to the OS(from 3.2.1 to 3.2.2). I tried to install it and after downloading the 450 MB file it gave me the error "The iPod "ipod name" Could not be updated because the firmware file was corrupt", so I tried it again and again got hte same error; so I tried researching and saw several possible solutions, including re-installing iTunes, so I decided to try it on a different machine, same error. I don't want to keep downloading huge files, so I'm wondering if anyone knows some possible solutions? I've tried this on both a Windows XP and Windows 7 machine.

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  • IPod could not be restored because the firmware file could not be found

    Initial problem was no audio and skipping through songs at a rate of about 1 song per second.
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    <opinion on>
    After an hour of updating software and a couple of hours of reading the forums looking for the answer, my eyes hurt, it's 2:30am, and I'm frustrated to the point of throwing this in the trash.
    My kids have a shuffle and a mini and I've updated software on both with no problems before. If I realized I would have to become a system admin for iPods, I would never have invested.
    <opinion off>

    Welcome to Apple Discussions!
    Take a look at these two articles. The error messages are not the same, but they may help...
    http://docs.info.apple.com/article.html?artnum=304309
    http://docs.info.apple.com/article.html?artnum=301267
    If not, post back.
    btabz

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