Firmware gone wrong!!! MuVo T

Question

I was trying to upgrade my MuVo TXFM today and plugged in the player, DLed the.exe firmware file and launched the .exe program. The Windows WIzard couldn't find the software and said on the bottom of the screen something like "Your hardware was not installed properyl, therefore it amy not work correctly". Now the player isn't listed when My Computer is clicked and when you right click My Computer icon, go to properties and then to Hardware> Device Manager then player is listed as STMP3500, but it says no drivers are installed for this device. I've tried uninstalling it and launching the .EXE firmware file again but ti keeps saying ERROR in launching C:WINDOWS\temp\CRF000\UpdaterApp.exe
What can I do? Any help would be greatly appreciated of course.
Thank you!

Answer 1

These instructions from an older post by SSR may help.:
SSR wrote:
Make sure to click on the "show details" link at the download page which explains how to apply it:
Press and hold the Play button while connecting your player to your computer's USB port.
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Continue to hold the Play button for 0 seconds after connecting your player to your computer.
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Release the Play button when the Find New Hardware dialog box appears on the screen.
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Follow the instructions on the screen to install recovery drivers for your player.
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Download the MuVoTXFM_PCFW__7_04.exe file into your local hard disk.
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Double-click the firmware upgrade file and follow the instructions on the screen.<
It worked for my MuVo TX FM.
Best of luck!